Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11549634October 12, 2023
ENGINE
My Kia optima has been having engine issues regarding fluid spilling in different components of the vehicle, first started within spark plugs, then in the exhaust camshaft, once I fixed those two issues it's now spilling within my wiring hardness. I was told to fix my valve cover which I did but oil is still spilling out from the engine and into other components. The vehicle stalls while driving on the highway which is unsafe for myself and other drivers due to the speed slowing down without warning until after the decline in speed. I've went to an independent service center, but once new issues arouse I assumed he was just trying to get more money out of me but I even brought it to Kia and still seems to have issues occur. I received an engine light warning when the vehicle stalls, there is times where the car actually turns off but not completely ( I guess due to the car being in drive mode) and I have to actually push my engine start/stop button for the engine to start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549285October 10, 2023
ENGINE
Engine Rebuild/Replace: #4 CYLINDER WALL DAMAGE ALLOWING OIL INTO COMBUSTION CHAMBER I have kept very good care of my car and have provided appropriate maintenance including oil changes 3k-5k with synthetic oil and also recently had full tube up April 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548971October 9, 2023
STRUCTURE:BODY
Pearl white paint is peeling off in chunks. Not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548919October 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
1st problem happened when I was at a complete stop, at a traffic light, in rush hour traffic. All the sudden steam started coming out from underneath my hood. I instantly looked at my temperature gauge and it did not show anything however I knew something was wrong when the light turned green I immediately pulled over, out of the street as far as I can get without being hit by other cars. I put on my hazard lights. Pop the hood. I had a gallon jug in my trunk. And I walked to a store to fill it up with water. Came back, poured the entire gallon into the radiator. Waited for at least 30 minutes. Started the car and made it home. After that incident, the problems with this 2015 Kia Optima has snowballed. It just amazes me that it has started happening 2000 miles after my extended warranty expired. I had to purchase and replace spark plugs, the coil packs, two other sensor things, which I do have the receipts for and now the car reeks a gasoline and it automatically kicks into overdrive and I lose my reading on my tachometer, this puts it into a disabled mode, I'm on the freeway in Russia traffic, trying to pull over without getting into an accident. Do I believe this is a safety concern? You're damn right I do am I mad yes. I am taking my k i a into the dealership. After doing my research on this make and model, is the dealership doesn't honor what the claims department and the media response to this problem. Will then I will leave the car with Kia because I cannot afford a new engine. I will have to call to finance company and let them know that I voluntary I'm letting them come repo this car, good luck selling it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548548October 6, 2023
STEERING, STRUCTURE:BODY, UNKNOWN OR OTHER
Windows were broken and steering column was broken in to. Car was stolen and spray painted the seats and front end was smashed.Car was totaled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547903October 3, 2023
ENGINE
I was driving the car 30 mph and the engine just cuts off completely and dies in the middle of the road in traffic. It wouldnt start. There was no time given to pull off the roadway. I get to safely call a tow truck which took them 3 hours to get there. They took it to Kia and there Kia says it has 4 recalls and the engine is seized up. Even though Kia is responsible for motor replacement and has replaced motors in other Kia's they have denied me of a new engine die to their recall. I have paid dearly for that car for 6 years now that im a thousand away from paying it off and having my sanity Kia almost gets me killed on the street and took what sanity I have left. They say they are not going to fix any of the recalls on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547580October 1, 2023
SERVICE BRAKES
My vehicle has 82000 miles and was due for new brakes. I an a retired former dealership technician so I decided to replace the brakes myself. When I removed the front brake calipers, I saw an unusual amount of rust of the steel caliper pistons. I've done thousands of "brake jobs" in my 30 years and I've never seen a caliper piston this bad. I plan on buying and replacing them soon. My concern is that these pistons look like they would rust completely through causing a failure of the brakes. This shouldn't happen on a 2015 MY vehicle or any vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547143September 28, 2023
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact stated while driving after a stop, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who informed the contact that an unstated hose had failed, causing the engine to seize. The contact called an unknown local dealer and was informed that the warranty on the vehicle was under another person's name. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V331000 (Service Brakes, Hydraulic). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546833September 27, 2023
UNKNOWN OR OTHER, POWER TRAIN
My car is dragging/hesitant to pick up speed. While on the highway, it takes a while to reach minimal speed. No warning lights are on, but one mechanic advised code, under turbo boost. My steering wheel vibrates at speeds above 40 mph (unsure if it's related to turbo), but no one seems to be able to find the core of the problem for repair, Kia dealership included. I've been trying to seek repair for close to a year, without satisfaction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545569September 20, 2023
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Excessive shaking of engine, stalled out while driving on highway, knocking in the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544073September 12, 2023
ENGINE
I had oil changed by Jiffy Lube for a very long time dedicated to getting it changed. Anyways, I was driving down the road and all of a sudden the motor started knocking I pulled over and had to have it towed because the knocking was getting louder and louder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543870September 11, 2023
UNKNOWN OR OTHER
My sunroof basically spontaneously combusted while I was driving, sending tiny shards of glass flying. Thank goodness my sunshade was closed to catch all the glass shards and that no vehicles or bystanders were nearby to be hit by glass. The loud noise startled me but I was able to keep calm enough to drive the car to a safe location to inspect what had happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543474September 8, 2023
SERVICE BRAKES, POWER TRAIN, ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the brakes and the steering column were inoperable. The contact stated that several unknown warning lights were illuminated. The contact was able to safely pull off to the shoulder of the roadway. The contact stated that the engine started smoking. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The contact stated that in December 2020 and March 2023, recall repairs were completed on the ABS and TCU modules. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 94,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543483September 8, 2023
ENGINE, POWER TRAIN
My 2015 Kia Optima EX with 56,462 miles which I am the original owner. On 09/07/2024, my vehicle oil light came on and the vehicle was taken to Weston Kia in Gresham, OR. This vehicle has had regular oil changes every 3,000 miles since purchased performed at Weston Kia. The service department found a leaking oil pressure switch and preformed the repairs totaling $248.60 on 09/08/2023. Per Kia 10yr/100,000 Powertrain warranty for original owner "In the Engine: Cylinder block, cylinder head and all INTERNAL PARTS, timing gear, seals and gaskets, valve cover, flywheel, OIL PUMP, water pump and turbo charger, pg. 6." I believe this part is covered per Kia warranty and the definition of drivetrain "A powertrain is a system inside a vehicle, in a car, a powertrain consists of the engine or motor and its internal components, such as the energy storage system, transmission and driveshaft." After reviewing all Kia warranty information and speaking to customer service at 800-333-4542 (Who stated the repairs are not covered), there is no information to the contrary that a oil leaking pressure switch that is located within the engine block is not covered. Kia would not provide any detailed information that shows this part falls outside of the terms of my 10yr/100,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543067September 7, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I HAVE 2015 KIA OPTIMA GREY OR PLATINUM GRAPHITE EXTERIOR COLOR SINCE AUG 2019 I HAD AN TBONE ACCIDENT LAST DEC 26 2021 WHICH IAM NOT AT FAULT FOR NEVER RECEIVED ANY TYPE OF COMFORT CARE CLAIM IT WAS DURING COVID PANDEMIC I WAS IN THE PROCESS OF GRIEVIANCE BEING HATE LEFT IN DESPAIR ALSO JOB LOSS WITH NO INCOME UNSTABLE LIVING SITUATION WHICH I WAS LIVING ON MY PERSONAL VEHICLE BEEN GOING THROUGH FINANCIAL HARDSHIP UNTIL PRESENT I HAVENT BEEN DRIVEN UNTIL I BROUGHT TO KIA DEALERSHIP JAN 1ST OF 2023 DUE TO MY PERSONAL INJURY AND CAR ACCIDENT IT WAS LEFT PARKED GOT TOWED WITH BUSTED WINDOWS HAD MY PERSONAL BELONGINGS BEING GONE MISSING.... I HAVE ROUGH YEARS... IT WAS DIFFICULT FOR ME TO GET BACK UP IN MY FEET MY CAR HAS RECALLS ARENT BEING REPAIRED FAIRLY. THIS WILL BE MY FIRST TIME TO ADHERE MY CONCERNS I WOULD LIKE TO GET SOME ASSISTANCE IF POSSIBLE...I THANK YOU IN ADVANCE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542867September 6, 2023
UNKNOWN OR OTHER
I have a 2015 Snow White Pearl Kia Optima. My car have several spots where the paint has started to boil and peel off the car. The peeling has spread to all over the car and I can see new spots that start off looking like a cigarette burn, you can also see where the paints bubbles up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542523September 4, 2023
UNKNOWN OR OTHER
The paint is chipping off in large pieces. We hand wash this vehicle and the paint will just chip right off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541797August 31, 2023
STRUCTURE:BODY
The concern is more of a cosmetic issue than mechanical. The paint or primer has a defect which is causing my vehicle to peel from the paint throughout the panels. Kia did decline the roof pillar when it first started but then the hood & left rear door is peeling. I paid out of pocket to have it repaired but other panels started to peel which it will not stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541841August 31, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that she had been adding engine oil to the vehicle every 400 miles. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle had to experience catastrophic engine failure to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541660August 30, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
I WAS DRIVING NORTH ON THE 57 FREEWAY AND MY CAR STOP RUNNING AND I PULLED ON THE SIDE OF THE FREEWAY AND MY CAR CATCH ON FIRE. EVERYTHING STARTED IN THE ENGINE. I CALLED KIA AND MADE A COMPLAINT AND THEY TOLD ME IT WAS NOT UNDER WARRANTY AND THEY COULD NOT HELP ME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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