Kia Optima Complaints (2011)

628 consumer complaints on file.

#11096495May 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. IN ADDIITON, THE CHECK ENGINE, TIRE PRESSURE, OIL, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PHIL SMITH KIA (4250 N FEDERAL HWY, LIGHTHOUSE POINT, FL 33062, (954) 545-7200) WHERE A GDS TEST WAS DONE, BUT THE ENGINE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,454.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094133May 16, 2018
ENGINE
DRIVING ON RAMP TO I10 IN CHANDLER AZ , SUDDENLY I'VE LOST POWER ON THE CAR, NO WARNING LIGHTS ON OR ANY SOUND HEARD .I COAST TO THE EMERGENCY LINE AND TRY TO START THE ENGINE AGAIN BUT NOTHING HAPPENED. AAA TOW THE CAR TO KIA DEALER AND THEY SAID THE ENGINE IS SEIZED. ONLY 64000 MILES . NO WARNING LIGHTS ON , NO ENGINE CHECK LIGHT ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093599May 14, 2018
ENGINE
MY KIA OPTIMA 2011 HAS BEEN HAVING MAJOR ENGINE PROBLEMS BUT THE DEALERS ARE GIVING ME THE RUN AROUND THEY KEEP ON MAKING THINGS UP THEY SAID THEY DRAIN OIL TO CHECK FOR METAL PARTICLES IN THE OIL.N THEY SAID THEY DID THE SC147 RECALL I WENT TO GO PICK UP MY CAR. I CHECKED THE MOTOR OIL IT WAS DARK N DIRTY MEANING THEY NEVER DRAINED THE OIL AFER THEY TOLD ME THAT MY CAR HAD PAST THE TEST .THEY SAID THEY CAN HEAR THE KNOCKING NOISE BUT N ORDER FOR THEM TO ASSIST ME FURTHER I WOULD HAVE TO AUTHORISE FOR THEM TO TEAR DOWN THE ENGINE.IBUT I WOULD HAVE TO PAY OUT OF MY POCKET IF ITS NOT THE ENGINE SOMETHING REGARDING THE RECALL ENGINE FAILER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093617May 14, 2018
EXTERIOR LIGHTING
MY 2011 KIA OPTIMA HEADLIGHTS ARE SUPER DIM. I CAN BARELY SEE WHAT IS IN FRONT OF ME AND THE BULBS CONSTANTLY GO OUT. I HAVE HAD TO REPLACE 4 BULBS (2 ON EACH SIDE) WITHIN A 2 YEAR TIME PERIOD. I HAVE TO DRIVE WITH MY BRIGHT LIGHTS ON WHEN ITS DARK BECAUSE YOU CAN BARELY SEE IF YOU DONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092053May 5, 2018
UNKNOWN OR OTHER
SATURDAY, MAY 5, 2018, WE WERE DRIVING EAST ON I-85 IN GREENSBORO, NC WHEN WE HEARD WHAT SOUNDED LIKE A GUNSHOT, AND THEN GLASS WAS RAINING DOWN ON US WHEN THE SUNROOF EXPLODED. THE SUNROOF HAD BEEN OPEN THE ENTIRE DAY. IT WAS OVERCAST AND MID 80'S WITH LOW HUMIDITY. WE HAD THE SUNROOF TILTED OPEN AND THE SUNSHADE PULLED BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091198May 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE AND THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089293April 22, 2018
ENGINE
THERE IS AN ACTIVE RECALL ON MY KIA OPTIMA 2011 AND I NEVER RECEIEVED ANYTHING IN THE MAIL TO SERVICE IT. THE ENGINE SHAKES A LOT WHEN THE CAR IS IDLE. WHO DO I CONTACT WITH INFORMATION ABOUT THIS RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088812April 18, 2018
SERVICE BRAKES
TAKATA RECALL- WHILE TRAVELING TO WORK GOING 40MPH I ATTEMPTED TO SLOW DOWN MY CAR APPROACHING A RED LIGHT ON BURLINGTON AVE/ MO-9. AS I PRESSED THE BRAKE PEDAL, THE BRAKES MADE A THUMPING NOISE BUT DID NOT SLOW OR STOP THE CAR. I LIFTED MY FOOT AND PRESSED DOWN ON THE BRAKE PEDAL AGAIN, AND AS BEFORE THE BRAKES MADE A THUMPING NOISE BUT DID NOT SLOW OR BRAKE MY VEHICLE. THERE WERE CARS STOPPED AT THE RED LIGHT THAT I WAS APPROACHING THUS I TURNED MY WHEEL TO THE RIGHT AVOIDING HITTING THE CARS AT THE RED LIGHT, JUMPED THE MEDIAN, AND CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES HAVE BEEN TOTALED OUT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11083503April 5, 2018
ENGINE
IN MARCH OF 2017, KIA ISSUED A RECALL FOR THERE ENGINES IN THE OPTIMA FOR THE YEAR I OWN. WE STILL HAVE NOT YET RECEIVED ANY INFORMATION FROM KIA ABOUT BRINGING OUR KIA OPTIMA IN FOR THIS RECALL. OUR VIN SHOWS THAT OUR CAR IS PART OF THIS RECALL. A YEAR LATER WE STILL HAVEN'T HEARD FROM KIA. OUR CAR IS NOW STARTING TO STALL WHEN WE SIT AT RED LIGHTS. WE WOULD LIKE FOR KIA TO FINALLY REACH OUT TO US TO REMEDY THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081552March 27, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, A DEER CROSSED IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE REPAIRS WERE UNKNOWN. THE DEALER (BLACKWELL CHRYSLER DODGE JEEP RAM FIAT KIA 4874 RIVERSIDE DR, DANVILLE, VA 24541(434) 792-8853) WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11081177March 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MOTOR OIL KEEPS DISAPPEARING; I CHANGE THE OIL ON SCHEDULE AND 2-3 WEEKS AFTER IT IS DRY. I'M AFRAID OF ENGINE FAILURE OR LOCK UP DUE TO THIS. RAISING THE HOOD DOES NOT SHOW ANY OIL SPLATTER. ELECTRICAL PROBLEMS; LNTERIOR LIGHTS KEEP GOING OUT OR GO COMPLETELY DIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080631March 21, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT WORK, WHICH CAUSED THE DRIVER TO USE THE HIGH BEAMS AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FUCCILLO KIA OF WESLEY CHAPEL AT 813-395-0347 (28555 FL-54, WESLEY CHAPEL, FL 33545) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078755March 12, 2018
EXTERIOR LIGHTING
HORRIBLE & DANGEROUS LOW BEAM LIGHTING ON THE 2011 KIA OPTIMA I OWN. IT HAS BEEN THIS WAY FOR ABOUT A YEAR, AND I HAVE CHANGED BULBS, TAKEN TO DIFFERENT SERVICE STATIONS, ETC. THE GOOGLE REVIEWS ARE HORRIFYING, SAYING PEOPLE ARE BEING CHARGED $900+ DOLLARS FOR FIXING THE DETERIORATION OF THE PAINT SURROUNDING THE LIGHT. I PRAY THAT'S NOT THE CASE. YOU SIMPLY CAN NOT SEE WHILE DRIVING AT NIGHT, AND EVEN THE HIGH BEAMS ARE MUCH MUCH MUCH MORE FADED THAN "WORKING & NORMAL" LIGHTS. IT"S AWFUL AND KIA NEEDS TO FIX THIS FOR CONSUMERS! BEFORE SOMEONE GETS HURT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076306March 5, 2018
STEERING
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE A LOUD CLUNKING NOISE WHEN MAKING LEFT AND RIGHT TURNS. SNAIL KIA IN GREENSBURG, PA 156601 WAS MADE AWARE OF THE FAILURE AND SCHEDULED THE CONTACT FOR A SERVICE APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR SERVICE BULLETIN FOR THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076140March 4, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DIM, TO THE POINT OF BEING VIRTUALLY USELESS. FOG LIGHTS PROVIDE MORE LIGHTING. REPLACED BULBS TO NO AVAIL. HIGH BEAMS WORK GREAT. POSSIBLE THAT THE REFLECTIVE COATING INSIDE HID HOUSING HAS BURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075073February 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND EXPERIENCED A LOSS OF ENGINE POWER. THE VEHICLE WAS TOWED TO CROWLEY KIA (223 BROAD ST, BRISTOL, CT) WHERE THE ENGINE WAS DEEMED DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072699February 13, 2018
AIR BAGS
THE AIRBAG LIGHT IS ON NOW AND I'M WONDERING IF THATS A PROBLEM, I DON'T WANT TO BE DRIVING DOWN THE ROAD AND IT DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066998February 5, 2018
EXTERIOR LIGHTING
LOW BEAM HID HEADLAMP ILLUMINATION HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST YEAR, TO THE POINT AT WHICH DRIVING AT NIGHT WITH THE LOW BEAMS ON IS A HAZARD AND THE FOG LAMPS ARE NOT ONLY REQUIRED TO BE ON BUT ALSO PROVIDE NEARLY ALL OF THE FORWARD ILLUMINATION. DEALER HAS INSPECTED THE ELECTRICAL COMPONENTS, REPLACED THE AUTO LEVELING MODULE AND HID BULBS AND CLEANED THE REFLECTORS WITHIN THE HEADLAMP ASSEMBLIES. I HAVE SEEN COMPLAINTS ONLINE THAT THE REFLECTIVE MATERIAL WITHIN THE HEADLAMP ASSEMBLIES MAY FAIL MAKING THE LOW BEAMS INEFFECTIVE AS THE LIGHT IS NOT PROJECTED DOWN THE ROAD. I AM NOT SURE IF THIS IS THE CASE, BUT SUSPECT THAT IT MAY BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061074January 7, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR STALLED ALL OF SUDDEN WITH SHUDDER ON ROUTE 7 IN VIRGINIA AND THEN IMMEDIATELY WAS YAKEN INTO PARKING LOT FOR SAFETY REASONS. IN TRYING TO PARK CAR WOULD NOT SHUT OFF. THE CAR WAS ON FOR ABOUT FIFTEEN MINUTES THEN RANDOMLY STOPPED. AFTER ANOTHER TEN MINUTES CAR WOULD NOT START AND THEN RANDOMLY STARTED. CAR WAS ASAP DRIVEN WITH ENGINE SHUDDER BACK TO HOME DRIVIEWAY AND PARKED FOR SAFETY. CAR NOW AGAIN WOULD NIT SHUT DOWN AND KEPT RUNNING. ON BITH TIMES WHILE CAR REFUSED TO SHUT DOWN THE GAUGE SHOWED CEHCK ENGINE EPS LIGHT AND INDICATED THAT CAR NEEDS TK BE PUT IN PARK MODE EVEN THOUGH CAR WAS JN PARK MODE. GEARBOX WOULD NOT SHIFT AND CAR DID NOT RECOGNIZE LOWER GEAR MODES AS IT KEPT SAYING CAR IS NOT IN P. DEALER WAS CONTACTED AND THEY SAID THEY WERE CLOSED DUE TO WEEKEND. WILL NOW NEED TO TOW THE CAR AS IT WILL NOT START SINCE PREVIOUS INABILITY TO SHUTOFF PROBABLY HAS KILLED BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057900January 1, 2018
ENGINE, STEERING
THIS HAPPENED TWICE.THE FIRST TIME MY SON WAS DRIVING THE CAR TO AUSTIN TX ON THE FREEWAY WHEN THE CAR SHUT OFF WHILE DRIVING ABOUT 60MPH.THE WE HAD THE CAR TOED TO A LOCAL MECHANIC AND AFTER HE CHECKED THE MOTOR WE WERE INFORMED THE MOTOR SEIZED UP.I PURCHASED A USED MOTOR AT A JUNK YARD WITH 22,000 MILES AND THE MECHANIC INSTALLED IT. DEC.26 2017 WE SPENT CHRISTMAS IN AUSTIN TX AND WAS ON OUR WAY BACK ON I10 AROUND SEALY TX THE MOTOR SHUT OFF.I WAS ABLE TO START THE CAR UP AGAIN.I FOUND A KIA DEALER IN KATY TEXAS AND DECIDED TO TAKE THE CAR THERE, IT WAS ABOUT 8 MILES AWAY HOWEVER WE DIDN'T MAKE IT.I STAYED IN THE RIGHT LANE DRIVING REALLY SLOW 55-60MPH AND THERE WAS A LOUD POP AND THEN SMOKE THE MOTOR LOCKED UP.THE CAR IS AT THE KIA DEALER BUT I AM STILL WAITING FOR AN AUTHORIZATION TO GET HE ENGINE REPLACED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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