Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11558780December 6, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving approximately 3 MPH, the vehicle stalled, and failed to restart. The contact stated that prior to the vehicle stalling, an unknown warning light had flashed on the instrument panel. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 94,223.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558611December 5, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, there was a burning odor on interior of the vehicle before the vehicle lost motive power. Upon coming to a complete stop in the middle of the roadway, the vehicle was able to restart. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The VIN was included, but the parts were not yet available. The manufacturer was notified of the failure but provided no assistance. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557827December 1, 2023
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the check engine warning light and several unknown warning lights were illuminated. The message "Pull Over and Shut Down Vehicle" was displayed. The contact pulled over to the side of the road, and turned off and restarted the vehicle; however, the check engine warning light remained illuminated. The contact was able to drive to the nearby residence, where the vehicle was parked. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure and advised the contact to park the vehicle outside and away from structures. The failure mileage was approximately 128,795. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557836December 1, 2023
ELECTRICAL SYSTEM, ENGINE
in the middle of october around the 15th 2023 (HECU) hYDRAULIC electrical control unit light, the ABS light, the ENGIN light, and a couple of other unknown lights up and than my car tell me to pull over and shut down. you will have to tow it for inspection upon request due to all the warning light. my car had 117,000 document miles on it when i bought it, it now has 128,000. I paid cash for this car and it was my only means for my daughter and i to get to school work and with her dad in the hospital slowly still not out of the woods recovering throat cancer surgery patient. (ALL DOCUMENTED) on legal true facts statements dated sealed and signed documents for every statement stating true facts of this information that i am representing to you on December 1st 2023 My Neighbors, animals, property and family are at safety risk with the cars capability's to just combust SITTING OR DRIVING. Kia Corp. and Kia of Tucson both via verbal telephonic told me there is not a part to fix the recall just yet.. I do have a open case with NHTS. There were no prior warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557439November 29, 2023
STRUCTURE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557524November 29, 2023
ENGINE
Nov 5, 2023 my wife , son and my self traveled to Las Vegas for a family party. 2 days prior to our trip I got a tune up. On the day in question after traveling 1 hour and about 20 minutes to Las Vegas the car made a noise as if something fell off the engine next came on the oil light followed with smoke from the car. Thankfully I was able to get over where the car completely shut off and has not started since. After 5 hours of waiting in basically in the middle of nowhere we were towed to our destination which was 190 miles away from where the car shut down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557325November 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557224November 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556960November 27, 2023
ENGINE, HYBRID PROPULSION SYSTEM, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. During the failure, the check engine, ABS, service vehicle, and other unknown warning lights were illuminated. Additionally, the warning message "Hybrid System Failure" message was displayed. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The failure mileage was approximately 100,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556824November 26, 2023
STRUCTURE:BODY
I have been the owner of my 2013 white kia optima since 2020 and have had my paint peeling from the front, both sides and rear of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556626November 24, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556684November 24, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556431November 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact stated while pulling into the driveway of the residence, she depressed the brake pedal to stop the vehicle, but the vehicle failed to respond. The MIL warning light was illuminated. The contact stated that she shifted into park (P), and the vehicle stopped. The contact then turned off the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556448November 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556494November 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Over a year ago I was sent to Kia to fix a recall for a possible fuel leakage problem over my engine that got fixed with mesh tape and one zip chord. Now my engine has gushing fuel leaking on it on daily basis. I called kia a few months back asking for them to remedy this due to another recall and how I needed a rental so I could continue working while they fixed the problem they screwed up and they told me it would be over a month before they could fit me in their schedule. I have been smelling gasoline in my vehicle making me feel nauseous as I drive and the fumes are intense and my I smell it burning. My coworkers tell me daily what is that gasoline smell?. Now I get in the mail another recall notice about sparks going off for gaskets or thingsmajigs on my engine just from being idle in a parking spot or driving and how I should park away from others??!?!? Just in case!!! What about my safety??! I still have gasoline leaking all over my car engine!. My house could blow up! This is outrageous that none of this is taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556326November 21, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, she observed a gasoline odor coming from the front of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The check engine and ABS warning lights were illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,100. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556100November 20, 2023
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2013 Kia Optima. The contact stated while driving 65 MPH, the driver's side seat heater was overheating. The contact stated that he attempted to set the heater to the lowest setting; however, the seat continued to overheat to the point that the contact pulled off the roadway and exited the vehicle. The contact turned off the seat heater. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that there was no electrical issue found with the seat. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555759November 18, 2023
STRUCTURE:BODY
SAME STORY OVER AND OVER 2013 WHITE PEARL PAINT GARAGE KEPT, NO ACCIDENTS AND PAINT IS LITERALLY CHIPPING AWAY SIDE OF THE CAR DOOR ROOF ABSOLUTELY APPALLING. KIA THE FACT THAT KIA HAS THOUSANDS OF THIS COLOR ON THE ROAD IS EMBARRASSING FOR ALL THE LOYAL CUSTOMERS THAT HAVE TO DRIVE THEM. KIA KNOWS THAT ALL OF THEM WERE PAINTED WITH NO PRIMER. CHEAP PAINT SPRAYED ON BARE METAL AND HAS LEFT ALL OF US STRANDED. THIS CLEARLY IS A COMPANY WITH NO INTEGRITY OR CARE FOR CUSTOMERS LET ALONE OUR LIVES .THIS NEEDS CLASS ACTION LAW SUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555761November 18, 2023
ELECTRICAL SYSTEM
NINE RECALLS FROM KIA AND VERY DANGEROUS. RIGHT WHEN I THINK KIA CANT GET ANY MORE DANGEROUS WITH 2013 KIA OPTIMA AND BEING UNLUCKY ENOUGH TO OWN THE WHITE PEARL MODEL WITH PAINT THAT IS DOWN TO THE METAL, LAST RECALL AIRBAGS, SEATBELTS ECT. THIS LETTER TAKES THE CAKE. OUR RECORDS SHOW YOUR VECHICLE IS AFFECTED WITH PART WE DO NOT HAVE YET BUT “ PARK YOUR VECHICLE OUTDOORS AND AWAY FROM STRUCTURS AND OTHER VECHICLES CAR ENGINE CAN CATCH FIRE DRIVING OR PARKED. SHOOT FORGET ABOUT US IT GOES ON TO SAY IF YOU BURNING MELTING SMELL WHILE DRIVING PULL OVER AND REMOVE KEY EXIT CAR TO SAFE LOCATION..WELL KIA THANKS FOR THE HEADS-UP HOPE WE MAKE IT OUT OF CAR AND WOW YOU WILL SEND LETTER WHEN PART COMES IN..TERRIFYING LETTER BUT, LOVE THAT YOU CARE MORE ABOUT PARKING AWAY FROM STRUTURES, OTHER VECHICLES OUTDOORS UNTIL YOU CAN GET THE PART. BAD ENOUGH PAINT IS ALL OVER THE ROAD CHIPPING OFF. Guessing don't have to worry about that right now knowing I can catch on fire even when it is parked. NOTHING TELLING US NOT TO DRIVE JUST MAKE SURE IF WE CATCH FIRE TO GET OUT! YOU WERE CLEAR ABOUT PROTECTING STRUCTURES AND OTHER VEHICLES. WORST COMPANY AND DANGEROUS COMPANY. TELL YOUR NEIGHBORS COWORKERS FRIENDS DO NOT BUY A KIA. UNTIL NEW CEO AND ACCOUTABILITY THIS COMPANY CARES LITTLE ABOUT LIFE OR LOSS. MANY OF US ARE JOINING CLASS ACTION SUIT. NHTSA GOV DO YOUR JOB HOW ARE YOU LETTING THIS COMPANY BE SO CARELESS ARE YOU NOT PAYING ATTENTION TO THE 1000 of complaints and fear on this model and company? EVENTUALLY, THIS WILL ALL BLOW UP AND LIFE WILL BE LOST MORE THAN SHOULD BE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554797November 13, 2023
STEERING
The following information was stated in the repair report to the Kia Dealership Service Dept.: 09:49 10NOV23 12:18 10NOV23 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL A CUSTOMER STATES CLICKING NOISE IN STEERING WHEEL WHEN TURNING WHEEL, STEERING DOES NOT SEEM AS RESPONSIVE SINCE NOISE STARTED...CLIENT INFORMED OF 200.00 STARTING DIAGNOSTIC CHARGE...CLIENT OUT OF WARRANTY FOR WTY006 WARRANTY EXTENSION FOR FLEX COUPLER.... IF IT IS POSSIBLE FLEX COUPLER CAUSING STEERING WHEEL ISSUE, CLIENT HAS PART ON PASSENGER FRONT SEAT KI REPLACED FLEX COUPLER 2046 CKI 400.00 400.00 PARTS: 0.00 LABOR: 400.00 OTHER: 0.00 TOTAL LINE A: 400.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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