Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11573928February 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573983February 26, 2024
ENGINE, UNKNOWN OR OTHER
We are afraid to drive this car and have lost use for over 4 months now. Received Safety Recall Notice dated Nov 14, 2023. We have made numerous calls to Doug Smith dealership in American Fork, Ut, and also to KIA Customer Care Center. No information is forthcoming to resolve the issue in getting our car repaired. It is necessary that we park in our garage, so we faithfully unhook the battery cable every single time after driving and parking to be assured that it is safe. This has been going on for 4 months now and is not a comfortable situation for myself and my elderly wife. We would like some answers with respect to a timely repair to make our car safe again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573598February 23, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the check engine warning light illuminated. Additionally, the contact became aware of a burning odor inside the vehicle while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,401. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573237February 21, 2024
ENGINE
Kia will not replace engine that has failed. They say combustion issue led to valve meltdown. Engine is my responsibility though part of settlement. Kia corporations case manager says Engine is only good for 100,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572619February 18, 2024
ENGINE
My complaint does not immediately involve an additional incident but rather I am concerned with the time it is taking to find a solution for the Recall Number 23V652000. It has been 5 months since the initial notification, and I have not heard of any solution to date. Apparently, KIA Motors is still in the process of developing a part to address the fire issue, but given the nature and inconvenience of the Recall, I am hoping the NHTSA has an update regarding this matter. While I have contacted my Congressional Representative, they in turn gave me your information, so I am following up with you. Sincerely, [XXX] Owner of 2013 KIA Optima09 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572051February 15, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while decelerating at slow speeds and then sitting with the vehicle idling, the vehicle stalled. The steering wheel suddenly seized, and several warning lights were illuminated. The ABS, Malfunction Lamp, Oil Lamp, Battery Malfunction warning lights and other unknown warning lights were illuminated, and unknown messages were displayed. During the first occurrence, the contact was able to place the vehicle in the park for several minutes and shifted into drive and drove forward. The failure recurred the second time while shifting vehicle into park. The contact attempted to turn off the vehicle however, the vehicle failed to turn off. The contact shifted the vehicle into neutral and the vehicle was towed to the residence. The contact was able to turn off the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 78,800. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572052February 15, 2024
UNKNOWN OR OTHER
The contact owns a 2013 Kia Optima. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. There was smoke detected, and the vehicle burst into flames and exploded. There were no reported injuries, crashes, or air bag deployments. The fire department extinguished the fire. A police report was filed. The DOT was on the scene. Another motorist assisted the occupants with exiting the vehicle. The vehicle was towed to a police department tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11571820February 14, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
I am concerned about my 2013 Kia Optima SX smoking at a mechanic shop. Mechanics identified smoke from the ABS Control Module or HECU. This raises serious safety concerns. I urge thorough investigation and prompt resolution. Clear communication is expected throughout the process to ensure vehicle safety and reliability.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11571225February 10, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
the engine stop ruanning i got the code P1B96, P1B74, POA4C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570582February 7, 2024
ENGINE
I was driving home Sunday night, Dec. 10, 2023 when the car started to smell like it was on fire and the Malfunction symbol came on. I pulled over on the side of the road, but car was still blocking the road, so after a few minutes, I decided to try to make it home as it was only about 1/2 mile. I was able to get a ride to work for 3 weeks. On Jan. 2, I had to go buy another car so I could get to work. On Jan. 3rd, I called dealership and they just said they did not have parts and did not know when they would. I also called Kia headquarters and got no help. My car has been sitting in my driveway for over 2 months as I have no where else to put it and it is not safe to drive anyway. Kia says to park car away from everything as it could catch on fire. This is ridiculous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570243February 6, 2024
ELECTRICAL SYSTEM
In touch with 2 local dealers, one so far does not have the replacement part to resolve the recall on the hydraulic electronic control unit, one has yet to call me back to schedule for service. I am experiencing a burning/melting smell through my vents when the vehicle is not in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570395February 6, 2024
ELECTRICAL SYSTEM, ENGINE
My vehicles check engine light came on and I started feeling a lack of power in my car. Sluggish to accelerate. When the car was plugged in and diagnosed, it came up as the knock sensors. We had those replaced and the car ran fine for a few days but then it died out of nowhere. Check engine light came on again and it came up as knock sensors again. We had those replaced again and also had an oil change. Again… it was fine for a few days than started to knock… as I was driving the vehicle is completely seized on me. I almost went off a bridge because it didn’t allow me to press the breaks or anything. Brough it to the shop and they are saying the knock sensor popped up again but the engine is seized/blown. I was told this was not the first vehicle with my year make and model to do this and in this order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570148February 5, 2024
ENGINE
Rod bearing making a knocking noise. Car a month since i bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569772February 4, 2024
ENGINE
Since the recalls my check engine light keeps popping on and off and I can smell a burning smell sometimes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568540January 29, 2024
ELECTRICAL SYSTEM, ENGINE
car stopped mid freeway 3 times engine light turned on engine started smoking took too dealer per the recall notice and they took 3 months could not fix and wanted to charge me 600 for changing a battery but car still will not run so they want payment for a car I must tow and has had over 5 recall notices ..at this point the car is unsafe I need remedy
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11568407January 29, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568296January 28, 2024
STRUCTURE:BODY
I am experiencing sudden paint delamination on the A pillar. Paint color is snow white pearl. I have not yet contacted the dealer but am seeing many similar online reports for this paint color on Kia vehicles. The area is not otherwise damaged. I noticed the problem on 1/21/24 when the car was stationary. The bad area is now increasing in size. The vehicle has 79,269 miles, is kept outdoors and goes through a car wash approximately monthly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568381January 28, 2024
UNKNOWN OR OTHER
The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. There is an urgent safety recall (fire risk when parked). It is currently unsafe and unreliable to drive the car with this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567557January 24, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated Kia is not taking the recall seriously and provide a rental car if the vehicle is going to take over 60 days to fix the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566918January 22, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 184,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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