Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11585609April 27, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585151April 25, 2024
ELECTRICAL SYSTEM
Recall since September 2023 and Kia as of this date does not have the part even though recalls states that is urgent
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585168April 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584462April 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584348April 21, 2024
STRUCTURE:BODY
Large areas of paint are coming off of the vehicle. The system will not allow the 2mb JPG pictures to be added.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583994April 19, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584140April 19, 2024
ENGINE
I was driving on the highway and the car stopped moving forward. I was able to get off the highway to a safe place but the car putt putted in a jerking motion. I have a personal car diagnostic reader and the code came back as a manufacturer code reading.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583500April 17, 2024
ENGINE
I was pulling out to ongoing traffic when about to get on the highway and my car just went dead. I called AAA and they towed it to Toyota because I purchased the car from them. After determining it was not the starter or battery. They removed front wheel in an attempt to turn engine at crankshaft. Engine wouldn’t turn. Their determination was engine seized. We then had it towed to Kia dealer. They put it through procedures for seized engine and determined the same. I can not locate my mobile mechanic due to his retirement. The station is closed and I do not have access to my oil changes. Kia will not address this problem without the oil changes. I still owe 3500 on this car plus am paying insurance. I would appreciate any assistance. Thank you. [XXX] [XXX] . [XXX] . Kia Motors 768 route 28 South Yarmouth Mass. 508-394-5500 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583306April 16, 2024
SERVICE BRAKES, HYDRAULIC, STRUCTURE
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the trunk of the vehicle became wet from rainwater. The contact stated that the trunk area had a moldy odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583346April 16, 2024
ENGINE
Kia issued a recall on engine do too failure but Kia give multiple excuses why they won’t replace from it has to be running to it has to have update first or it can’t have more than150,000 miles! I need help with this KIA OWES me an engine. It shows 10 sales records at 2 different dealers and yet none of the recalls where repaired it show 1 recall on this website but if you call Kia they tell you it has 3,4 or 5 recalls and different excuses! I just won’t the engine I was promised!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583011April 15, 2024
ENGINE
Car completely shut off while driving on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582900April 14, 2024
STRUCTURE:BODY
Paint peeling off 2013 Kia Optima. Either a paint or primer issue by the car manufacture Kia Corp. "Snow White Pearl" is the color of the paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582155April 10, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582223April 10, 2024
STEERING
The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 45 MPH, the steering column became very loose, and the vehicle became difficult to maneuver. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581897April 9, 2024
ENGINE
The contact owns a 2013 Kia Optima. The contact had received several notifications for recalls on the VIN; however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle could not be restarted and was towed to the local dealer where it was diagnosed with engine failure. The dealer confirmed that parts were not yet available for the recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581959April 9, 2024
ELECTRICAL SYSTEM
Car shutdown while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581987April 9, 2024
UNKNOWN OR OTHER
The paint has been peeling for a starting last year. The recent rains caused a large chunk of paint to peel suddenly from the trunk. The car has the snow white pearl paint and is delaminating from the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582035April 9, 2024
AIR BAGS
I was rear ended hit so hard it smashed my whole back end in. None of my airbags deployed. We were hit hard into the center medium of the highway. Lucky no rigs were coming through. Other parties insurance totaled out my vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11581854April 9, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The noted KIA 2013 KIA Optima has had this recall in effect since November 2023. KIA either refuses to say when the recall part is going to be at ANY DEALER, or puts an 'elevator music' soundtrack on the line. I have called numerous dealer's in both Maine, where the KIA is currently registered, and in Ohio / Pennsylvania to find if they know anything. None of the dealer's have any idea when the parts are coming, much less when they can call Owner's to set up a recall appointment. At what point does this end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581439April 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
HECU REPLACEMENY UNTIMELY MANNER TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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