Kia Cadenza Complaints (2014)

111 consumer complaints on file.

#11464471May 13, 2022
VISIBILITY:WINDSHIELD, STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2014 Kia Cadenza. The contact stated that the front windshield was damaged and there was a split along the dashboard by the air bag housing. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453244February 21, 2022
ENGINE, WHEELS
The rear wheel cracked and I had to have it repaired, and the vehicle has been making a ticking noise for 3 years and the Dealer in Colorado Springs told me don’t worry about it , it was a common noise, that was 2020. Now I have found out that the tension pulley and/or the timing tension pulley is bad . How is this a common problem? They want to replace my engine. Not to mention the problem that all KIA’S have the steering coupler that is going out. How are these not all recall problems as I have found on your site multiple complaints of the same nature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443954December 15, 2021
VEHICLE SPEED CONTROL, ENGINE
Several times the car has accelerated without me pushing on the gas pedal. Kia has been unable to find a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442398December 2, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2014 Kia Cadenza. The contact stated he noticed an abnormal rattling sound while driving at various speeds however, he was unsure where the sound was coming from. The contact stated that he felt as if the windshield was not securely seated within the frame of the vehicle. The contact stated that the windshield would move whenever it was manually touched. The contact stated he attempted to reach a representative at a dealer but had not received a callback. The manufacturer was not contacted. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417439May 17, 2021
SERVICE BRAKES
Power brake booster check valve has failed twice since purchasing the vehicle new. Shortly after purchase, within the first month, the brake booster would loose vacuum after as little as an hour after driving. It progressed to occasional hard pedal during braking after acceleration. The dealer replaced it under warranty. The same problem arrose last month, April 2021 at 61,000 miles. The dealer said it is no longer covered and they would charge a diagnostic fee and I would have to pay for parts and labor. This is a safety concern that based on internet searches is happening to others. The replacement Part # 591391C200 Brake Vacuum Hose Connector and is currently unavailable from Kia and I had to purchase it from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416557May 14, 2021
STEERING
MDPS FLEXIBLE COUPLING FAILED. TURNING IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402749March 13, 2021
ENGINE
ON COLD START THERE IS A CLICKING NOISE WHICH IS COMING FROM THE TIMING CHAIN TENSIONER. WHEN I LOOK IT UP IT TELLS ME THE YEARS THAT WERE AFFECTED WERE 2014-2016. EVEN THOUGH IT WAS SUCH A COMMON ISSUE WHY WAS THERE NO RECALL ON IT TO BE REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396016February 12, 2021
STRUCTURE:BODY
POP UP WIND SCREEN LOCATED AT FRONT OF PANORAMIC ROOF BECAME RUSTED THROUGH . FOR SOME REASON THE ENGINEERS CHOSE FERROUS MATERIAL THAT IS CONSTANTLY EXPOSED TO MOISTURE AND HIGH HUMIDITY AT ALL TIMES . THIS IS EXTREMELY DANGEROUS , AS THE WINDSCREEN IS SUBJECT TO VERY HIGH STRESS AT HIGHWAY SPEEDS . THIS CORROSION CAN CAUSE THE PART TO FAIL AND INTRUDED UPON THE CABIN OF THE VEHICLE INJURING OCCUPANTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394701February 4, 2021
UNKNOWN OR OTHER
MY WINDSHIELD IS EXTREMELY LOOSE, I CAN PUSH IT UP WITH MY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389014January 20, 2021
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
PARKING BRAKE USED ON DECLINE TO PARK AT STORE PARKING LOT WHEN TRIED TO RELEASE TO MOVE FORWARD WOULD NOT ENGAGE. PER MANUAL RELEASED FOR A FEW YARDS THEN AUTOHOLD YELLOW WARNING LIGHT & ABS WARNING LIGHT CAME ON AFTER LOUD BRAKE NOISE & SMOKE BUT AUTO HOLD LOCKED BRAKES IMMEDIETLY UNABLE TO MOVE EVEN IF I WANTED TO. I HAVE BEEN CHECKING FOR RECALLS THERE IS ONE ON HYUNDAI & KIA THAT COULD BE SIMILAR BUT NOT ON THIS CAR HAD DEALR CHECK BRAKES 5500 MILES B4?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386413January 4, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
SINCE THE PURCHASED OF MY 2014 KIA CADENZA IN 2016, I'VE HAD MAJOR ISSUES. I'VE TAKEN IT TO KIA FOR REGULAR MAINTENANCE AND FOR ISSUES I'VE DISCOVERED AND NO ONE COULDN'T FIND THE ISSUE. HOWEVER, THE ISSUE WAS DISCOVERED WHEN THE WARRANTY WAS EXPIRED. THE CAR CONSTANTLY STOPS ON THE EXPRESSWAY IN HIGH TRAFFIC, I ALMOST GOT HIT SEVERAL TIMES DUE TO THE CAR AUTOMATICALLY CUTTING OFF WITH NO WARNING. AFTER MULTIPLE CALLS & EMAILS, THE DEALER FIXED THE THROTTLE BODY; HOWEVER, I'VE HAD CONTINUOUS ISSUES SUCH AS BURNING SMELLS AND WHITE SMOKE. SAME DEALER IGNORED ME AND TOLD ME IT WAS BECAUSE OF LEAVES BURNING IN THE VENT. DECEMBER 2020, I WAS TOLD THE CAR NEED A ENGINE. KIA WILL NOT COVER IT BECAUSE THERE'S NO RECALLS ON THIS VIN; HOWEVER, OTHER OWNERS WITH SAME MAKE/MODEL SHOW RECALLS. DOES SOMEONE IN MY FAMILY NEED TO DIE UNTIL SOMEONE TAKES THIS ISSUE SERIOUSLY AND ASSUME ACCOUNTABILITY. IT'S EVIDENT I WAS SOLD A DEFECTED CAR AND LIKE MOST WOMEN CAR BUYERS, DEALERS/MECHANICS, THINK WE DON'T KNOW ANYTHING ABOUT CARS SO THEY GIVE US FALSE INFORMATION AND TURN US AWAY THEN TELL US WHAT IS NEEDED WHEN THE WARRANTY EXPIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386068January 2, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
MY KIA CADENZA HAS PANORAMIC SUNROOF. WHILE I WAS DRIVING I HEARD LOUD BOMB EXPLOSION NOISE AND THE SUNROOF EXPLODED. I ALMOST LOST CONTROL BUT LUCKILY NO ACCIDENT HAPPEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378097December 6, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
PARKING BRAKE GOT STUCK WAS ABLE TO DISENGAGE AFTER LOOKING AT MANUAL INSTRUCTIONS % SEVRAL ATTEMPTS ATTEMPTED TO DRIVE PB WENT OFF THEN THE AUTOHOLD LIGHT IN YELLOW AND ABS WENT ON. STILL ON ATTEMPTED PER INSTRRCTIONS TO DISENGAGE THE AUTO HOLD ..YOU TUBE INDICATED YELLOW HOLD MEANS TAKE TO SHOP/DEALER. ALSO ON KIA FORUM OTHERS HAVE HAD SIMILAR ISSUES ONE TOOK TO DEALER & DEALER ADVISED NEEDED BRAKE WORK. THE KIA FORUM SAID THAT WAS NOT SO IT WAS A SYSTEM ERROR OR SWITCH ERROR BUT IT LOCKS OF THE CAR BRAKES WHICH HAPPENED TO OTHERS & MYSELF LASTNIGHT THEY HAD TO TOW BACKWORDS CAUSE FRONT BRAKES LOCKED WOULD ONLY ALLOW REAR TOWING. MY HUSBAND WANTED TO CHECK BRAKES FIRST & BUT WHAT I FOUND OUT ON KIA FORUM THIS HAS BEEN MAJOR ISSUES WITH OTHERS AT AROUND 36000 MILES PLUS I HAVE 44080. I HAVE THE DEALER DO ALL THE SERVICING NEVER MISS OIL CHANGES I WAS ABOUT TO SCHEDULE MY NEXT. THEY ALSO DO INSPECTIONS & TIRE ROTATION. I FOUND OUT THEY HAVE NOT BEEN DOING ROTATIONS EVEN THOUGH THE PRICE I PAID INCLUDED IT. THERE ARE OTHER INSTANCES THE DEALER HAS MISSED THE MARK. & THEY ARE BETTER THAN MY LAST DEALER. IF THAT SENDS A MESSAGE. IF OTHERS ARE HAVING ISSUES WHY IS THIS NOT A WARANTEE FIX OR RECALL? I ALREADY HAD THE PARKING BRAKE SENSOR REPLACED ONCE WHEN IT FAILED .. THE DEALER SHOULD HAVE MY INFORMATION. I CAN CONTACT THEM . BUT THIS AUTO HOLD YELLOW SEEMS TO BE NORMAL AT THIS MILEAGE ACCORDING TO OTHERS AT THE KIA FORUM. IT HAPPENED LAST NIGHT 12-5-2020 300PM- BECAUSE OF ISSUES TOW TRUCK DRIVER DID NOT DELIVER TO MY HOUSE TILL 716. HUSBAND WILL CHECK BRAKING SYSTEM ACCORDING TO KIA FORUM ISSUE WITH DIRT & MOISTURE GETTING INTO BRAKE SYSTEM WHICH CAUSES AUTO HOLD TO LOCK UP BRAKING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363688October 10, 2020
STEERING
I HAVE LOOSENESS IN MY STEERING FEELS LIKE IT'S SLIPPING AND I HEARING KNOCKING AND WHEN I'M DRIVING AND I BREAK I FEEL MY WHEELS SHAKING AND ON I AM CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354203September 10, 2020
STEERING
TL* THE CONTACT OWNS A 2014 KIA CADENZA. THE CONTACT STATED THAT WHILE DRIVING ON A SLIGHT ELEVATION, A LOUD CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349770August 17, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
BACKED INTO A PARKING SPOT AND ENGAGED THE EPB. I HEARD THE USUAL MOTOR SOUND EXCEPT IT KEPT SOUNDING FOR ABOUT 30 SECONDS. I DISENGAGED THE EPB AND PUT THE CAR IN DRIVE TO PULL FORWARD AND THE AUTO HOLD AND ELECTRICAL POWER BRAKE (EPB) GOT STUCK AND WOULD NOT RELEASED ALTHOUGH IT WAS NOT SHOWING ON THE DASH AS ACTIVE AND THEN, I TRIED TO GO FORWARD AND THE AUTO HOLD AND EPB LIGHTS CAME ON AND WERE AMBER. I TURNED THE CAR OFF WAITED A FEW MINUTES HOPING FOR A RESET AND TURN THE CAR ON AND THE AUTO HOLD AND EPB WERE NO LONGER DISPLAYED. I AGAIN PUT IT IN DRIVE AND THE BREAK WAS STILL STUCK. I ENGAGED THE EPB AND THEN DIS ENGAGED IT AND IT STINKS WAS STUCK. I TRIED TO GO FORWARD AND IT WAS STUCK AND THEN THE EPB, AUTO HOLD, TRACTION CONTROL, AND ABS LIGHTS CAME ON AMBER AND STAYED AMBER. MY CAR WAS LITERALLY INOPERABLE AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. APPARENTLY THIS IS A KNOW ISSUE AND THERE SHOULD BE A RECALL. SEARCHING THE WEB, I FOUND THIS ISSUE WITH MULTIPLE KIA MAKES AND THE MANAGER AND SERVICE AGENT BOTH TOLD ME THAT HAD SEEN THIS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342953August 3, 2020
VISIBILITY/WIPER
THE FACTORY-INSTALLED WINDSHIELD WAS INSTALLED INCORRECTLY. I HAD IT IN THE SHOP MULTIPLE TIMES OVER THE YEARS FOR LEAKS AND THE TECH WOULD ALWAYS SAY HE COULD NOT FIND A LEAK. NOW I CAN LIGHTLY PUSH ON THE WINDSHIELD FROM THE INSIDE AND IT PUSHES OUT/MOVES. WHOOSHING SOUND WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299096January 13, 2020
VISIBILITY/WIPER
WHILE DRIVING AROUND 40MPH, WENT TO PASS A VEHICLE AND HEARD A LOUD POP... AFTER EXITING VEHICLE FOUND A 5 INCH LINE CRACK WITHIN THE WINDSHIELD ON THE LOWER RIGHT HAND SIDE (PASSENGER)... HAVE BEEN TO TWO GLASS REPAIR SHOPS, AND THE DEALER AND ALL AGREE THERE IS NO DAMAGE INSIDE OR OUT TO THE GLASS, (STONE CHIP), APPEARS THE GLASS FAILED INTERNALLY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278774November 7, 2019
EXTERIOR LIGHTING
FRONT PASSENGER HEADLIGHT IS NO LONGER FUNCTIONING PROPERLY. THE BULB IS BRAND NEW. WHILE DRIVING, THE LIGHT WILL FLICKER ON AND OFF, THEN TURN OFF COMPLETELY. ALL OF THE FUSES ARE INTACT AND FUNCTIONING, MULTIPLE SHOPS (INCLUDING THE KIA DEALERSHIP) HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM AND ARE RECOMMENDING A COMPLETE HEADLIGHT ASSEMBLY REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230265July 8, 2019
ENGINE, POWER TRAIN
TIMING CHAIN TENSIONER - I STARTED TO GET A WEIRD RATTLE WHEN I STARTED THE ENGINE. THE KIA DEALERSHIP TOLD ME THIS WAS A PRETTY COMMON NOISE WITH THESE ENGINES AND NOT TO WORRY. AT 62K MILES I TOOK IT BACK IN AND SAID SOMETHING IS DEFINITELY NOT RIGHT. WELL IT WAS THE TIMING CHAIN TENSIONER. IN SEARCHING FOR COMMON ISSUES I FOUND SEVERAL TSB'S REPORTING THE SAME THING. THERE IS EVEN A TECHNICAL SERVICE BULLETIN THAT TELLS THE SERVICE DEPARTMENT WHAT PARTS NEED TO BE REPLACED TO RESOLVE THE ISSUE BUT THERE IS NO INVESTIGATIONS OR RECALLS. I STILL HAD TO PAY 2500.00 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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