Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11478923August 12, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478535August 10, 2022
ELECTRICAL SYSTEM
Jeep was running fine then stopped turned off Vehicle, filled gas tank with $25, went to start Jeep, horn started blaring, panel started lighting up like a Christmas tree. Jeep wouldn't start. Called a tow truck they had to disconnect battery and had my Jeep towed to home. Waiting to take to dealership to see what caused the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477999August 7, 2022
ENGINE, VEHICLE SPEED CONTROL
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476648July 30, 2022
VEHICLE SPEED CONTROL
The Jeep will not accelerate as expected, it may have to do with the throttle bottle. This lack of acceleration or hesitation while accelerating, can lead to unsafe driving conditions. Under normal driving conditions, I need to be able to accelerate to pass a car, to merge onto the freeway, and be able to handle stop and go traffic without hesitation. I am afraid I may cause an accident if I continue to drive the Jeep. I will be biking as much as possible to avoid driving it in this condition. The dealer performed a diagnostic and admitted there was a problem, but I was told there was no know "fix" for it at the time. No one else has inspected the JEEP. There have been no warning lights at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475741July 25, 2022
UNKNOWN OR OTHER
I was driving at highway speeds on I40 going through New Mexico up a hill with outside temperatures around 100degrees F when the car stopped accelerating. My speed continued decreasing despite me pushing the gas pedal. The engine stalled, the transmission and engine lights appeared on the display. I was able to pull the vehicle over to the side of the road at which point it would start but wouldn’t drive for more than 10-20 seconds without stalling. At one point the car was going in Reverse despite being shifted in D. This happened one other time a couple years ago while driving outside of Estes Park and the Jeep was taken to a local dealer and then to the dealer I purchased from and they were unable to replicate the issue or find a code. They replaced the shifter assembly. I hadn’t driven it in high heat and elevation again until recently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474680July 19, 2022
SERVICE BRAKES
I was in aware the driver side door wasn’t completely closed the indicator wasn’t on as I pulled out of a parking lot turning right I guess the door moved enough to set off the indicator and that in turn triggered the electric parking brake and the car locked down as a huge dump truck is coming towards me… I had plenty of space to pull out but when the brakes locked down now I’m stuck with seconds from unpact it takes 9 seconds to deactivate the epb having to be fully stopped push the brake pedal hit the button and wait for it to unlock I had about 4 my only option was to floor it dragging my rear end into the next lane then jump into the left turn lane because there was a semi coming in the other lane…. This accessory almost killed me it’s only a matter of time before people start being killed by a brake that will suddenly lock down for now good reason and in all my research there is no way to disable it from operation now I have flat spots on both my tires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473066July 9, 2022
POWER TRAIN
The Renegade makes a loud noise coming from the rear of the vehicle at about 35 mph and begins to dissipate at around 45 mph when the car is in Drive. If I move the drive selector to manual shifting, the noise goes away for the most part. If I turn OFF the traction control, the noise disappears completely. I'm not real excited about turning off the traction control system as this could enhance the dangers of driving with reduced traction control. This happens without fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471235June 27, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact owns a 2017 Jeep Renegade. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission shift solenoid was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the VIN was included in Manufacturer Campaign Number: W84 (Power Train Software Update) and advised the contact to take the vehicle to a dealer for a diagnostic test. The failure mileage was 46,339.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470095June 20, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469296June 15, 2022
ENGINE
The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle consumed an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466963June 1, 2022
ENGINE
I received a recall notice for engine consuming too much oil at which around the same time I was driving when the engine stalled on me in the middle of the road. I went to the dealer and they mentioned that engine was empty of oil. An oil consumption test was done and yielded normal results according to the dealership. Fresh oil change was given and after 3000 miles, the same problem occurred: engine stalled on me in the middle of the road way before the manufacturer recommended oil change interval. I called FCA Chrysler manufacturer who told me to go to another dealership. I go to another dealership and they said the same thing: oil consumption is normal. Dealer has been overfilling oil to compensate for the oil consumption so that when I return for oil changes or to complain, the oil leves appear to be normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466983June 1, 2022
ELECTRICAL SYSTEM
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH with the cruise control activated, the vehicle inadvertently slowed down with several unknown warning lights illuminated on the instrument panel. The contact stated that the cruise control disengaged and failed to re-engage. The contact then noticed that none of the electrical features in the vehicle was working. The vehicle was diagnosed by an independent mechanic who stated that the vehicle was having electrical issues. The manufacturer was contacted and confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V485000 (Electrical System) however, the VIN was not included in the recall. The contact stated that the manufacturer advised her to contact the NHTSA for assistance. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466371May 27, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2017 Jeep Renegade. The contact stated while refueling the vehicle, the nozzle failed to pump gas into the fuel tank. The contact stated upon retrieving the nozzle the contact became aware fractured pieces of the fuel filler neck. The contact stated that the failure recurred several times and became significantly worse. The vehicle was taken to the dealer where it was diagnosed that the fuel line stellar neck housing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 23,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461888April 23, 2022
ELECTRICAL SYSTEM
Instrument panel will show various light/warning issues when there is no problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458933March 30, 2022
UNKNOWN OR OTHER
MY CAR LOST POWER AND ERROR ABOUT PLACE IN PARK, CANT REMEMBER THE EXACT INFO BUT THEN DIDNT WANT TO START WAS DRAGGY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455514March 7, 2022
ENGINE, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452920February 18, 2022
STEERING
When driving my Jeep many times at the speed of 29 mph, my vehicle jerks violently and shifts hard. I am concerned when this happens as I am in forward motion when this occurs that it could cause a safety issue or Hazzard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451937February 14, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM
The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle with the radio turned off, the backup camera would not display when the transmission was shifted into Reverse. Additionally, while the radio was turned on, the failure occurred intermittently. After contacting the local dealer, the owner was informed that a software update was needed to resolve the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451716February 12, 2022
TIRES, TIRES:TREAD/BELT
P215V60R17 Car was driving with a shimmy as if wheel was not balanced, then low pressure warning came on. Display gives tire PSI and it showed left front tire low and losing 1 psi per 2 minutes approx. Stopping to check which revealed belts were exposed and tread was missing in one spot in center of tread and air was leaking here. Tread was normal (about half worn) on rest of tire except edge opposite the damaged area where edge was very worn. This was not normal wear or abuse as tire was not run flat or anything similar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447985January 19, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
There is a recall on the 2017 renegade but somehow my jeep isn’t on the list even though I am having the exact issue - they think the oil pump isn’t working correctly. The vehicle just stops driving when in drive. Which is terrifying. It happened twice and we contacted FCA twice to have them do nothing. They said we have to drive the vehicle for 2000 miles in order to read the oil level - which is nuts. I can’t get in a vehicle that just stops working while driving, it’s a huge liability. It’s been sitting at the service department in a dealership for a year and a half and no one will help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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