Jeep Renegade Complaints (2017)

567 consumer complaints on file.

• #11012665August 3, 2017
  UNKNOWN OR OTHER

  THE FCW PLUS SYSTEM DOES NOT WORK PROPERLY OR MAYBE NOT AT ALL. THIS IS SUPPOSEDLY A WARNING SYSTEM WITH SENSITIVITY SETTINGS INCORPORATING BREAK AND VISUAL/AUDIBLE WARNINGS. THEY ARE SUPPOSED TO INITIATE WELL IN ADVANCE OF A CRITICAL CIRCUMSTANCE. APPARENTLY WE ARE NOT THE ONLY ONES BEING AFFECTED BY THIS DEFECTIVE SYSTEM. CHRYSLER'S RESPONSE IS THAT THE SYSTEM WORKS BECAUSE DIAGNOSTICS INDICATE THAT IT IS WORKING AND NOT TO PHYSICALLY TEST THE SYSTEM AS YOU COULD CRASH THE CAR. THERE IS NO PROGRESSION OF WARNINGS,NO ADVANCED PULSING OF BREAKS. SEEMS TO ONLY WORK AS A LAST MINUTE BREAK DEFAULT BUT I AM NOT EVEN SURE IT DOES THAT.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11010729July 26, 2017
  VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STARTED TO LOSE POWER. THE CONTACT COASTED TO THE SIDE OF THE ROAD, THE VEHICLE THEN STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND WAS ABLE TO RESUMED DRIVING BUT THE VEHICLE STALLED A SECOND TIME, AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO GALEANA CHRYSLER JEEP DEALER, LOCATED AT 180 GREYSTONE BLVD, COLUMBIA, SC 29210, WHERE THE VEHICLE WAS DIAGNOSED BUT THE TECHNICIAN COULD NOT FIND A CODE. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FAILURE COULD BE THE FUEL PUMP OR THE FUEL INJECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE PROBLEM AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11005603July 16, 2017
  POWER TRAIN

  TRANSMISSION FAILURE OCCURRED WHILE DRIVING UP HILL ABOUT 80MILES NORTH BOUND ON I-15 TO LAS VEGAS. THE ENGINE CHECK LIT UP AND SHOWED TRANSMISSION FAILURE AND TO BRING IN FOR SERVICE. THE CAR STALLED AND WE WERE ON THE SIDE OF THE ROAD. LUCKILY THE CAR STARTED UP AGAIN BUT WOULD EVENTUALLY STALLED AGAIN AS IT TRIED TO CLIMB THE HILL. IT STALLED ABOUT 5 TIMES UNTIL WE COULD EXIT TO A GAS STATION (~5MILES AWAY) TO EXCHANGE FOR ANOTHER RENTAL CAR. THE CAR HAS ABOUT ~10K MILES ON IT. THE TEMPERATURE OUTSIDE WAS 105 DEGREES.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11005046July 13, 2017
  ENGINE

  TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W CAMELBACK RD, PHOENIX, AZ 85015), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED AN EXTENSION ON A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11003419July 6, 2017
  ELECTRICAL SYSTEM, POWER TRAIN

  I PURCHASED MY 2017 JEEP RENEGADE 4X4 ALTITUDE ON MARCH 2, 2017. WITHIN TWO WEEKS BEFORE I HAD 300 MILES ON THE VEHICLE I EXPERIENCED WHAT CAN ONLY BE DESCRIBED AS POWER LOSS IN THE MIDDLE OF AN INTERSECTION DURING A U-TURN. THIS U-TURN WAS NOT AS ACCELERATED SPEEDS IN EXCESS OF 10-15 MPH, WAS ON DRY PAVED ASPHALT. I CHALKED IT UP FOR WHAT I WAS HOPING TO BE A ONE TIME OFFENSE. HOWEVER, IT HAS NOW HAPPENED ONCE AGAIN ON DRY PAVED ROADS ON A CLEAR DAY. THIS TIME I NOTICED THE TRACTION CONTROL LIGHT WENT CRAZY, JUST BLINKING AWAY. THE RENEGADE ROLLED A FOOT OR SO BECAUSE I WAS ONLY GOING 5 MPH DURING THIS U-TURN WHEN THE RENEGADE LOST POWER. AFTER SOME RESEARCH IT SEEMS THE RENEGADE ON-BOARD COMPUTER MUST THINK THE JEEP IS TIPPING AND AS A SAFETY PRECAUTION CUTS POWER TO THE VEHICLE TO PREVENT A ROLLOVER. I'M NO EXPERT, BUT I'M PRETTY POSITIVE A VEHICLE DOES NOT TIP IN THE MIDDLE OF A U-TURN, ON DRY PAVEMENT, AND GOING 5 MPH. I HAVE A FAMILY, A 18 MONTH OLD AND A PREGNANT WIFE. I DO NOT FEEL COMFORTABLE PUTTING MY FAMILY IN THIS BRAND NEW VEHICLE. I DON'T EVEN FEEL SAFE DRIVING THIS ANYMORE. WHO KNOWS WHEN IT WILL DECIDE TO LOSE POWER AGAIN AND GET ME OR MY FAMILY SEVERELY INJURED OR WORSE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS. THIS WAS MY FIRST IMPRESSION OF THE CHRYSLER COMPANY...JEEP BRAND. I'VE NEVER OWNED ONE BEFORE AND AM NOT SURE IF BUYING CHRYSLER IS SAFE FOR MY FAMILY AT THIS POINT.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10995723June 17, 2017
  ELECTRICAL SYSTEM

  RADIO NOT WORKING IN MY HEW JEEP 2016 AND MY 2017 BOTH OF THEM THEY GO IN AND OUT WHAT DO I DO .

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10983772May 5, 2017
  STRUCTURE:BODY

  2017 JEEP RENEGADE WITH REMOVABLE ROOF PANELS. I WAS DRIVING AND THE ROOF PANEL BECAME DETACHED AND FLEW OFF MY JEEP. THE JEEP WAS ON A NORMAL COUNTRY STREET GOING 35-40 MPH. IT SHOT OFF, FLYING BACKWARDS. IT LANDED 50 FEET BEHIND ME, IN A FRONT YARD. IT WAS 5 INCHES STUCK IN THE MUD/YARD OF A HOME. IT WAS JUST THE FRONT PANEL AND NOT THE BACK PANEL. THE BUTTON FOR THE ROOF TO SLIDE NO LONGER WORKS, THE PANEL IS BENT, IT IS CURVED. IT WOULD NOT GO BACK ON AND NO LONGER WORKS THE WAY IT WAS MEANT TO OPERATE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0