Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11128288September 8, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AFTER DOING FRONT FENDER REPAIRS AT DEALERSHIP. WARNINGS CAME OUT AND WENT TO DEALERSHIP TO COMPLAIN THE ISSUE. I WAS TOLD LIGHTS ARE GOING OUT WHEREAS THE LIGHTS ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128299September 8, 2018
ELECTRICAL SYSTEM, ENGINE
MY JEEP HAS ALREADY WENT TO THE SHOP FOR A WEEK BECAUSE IT STALLED 8 TIMES ON THE INTERSTATE IN TRAFFIC WHILE MY FAMILY WAS COMING HOME FROM VACATION. OUR SAFTY IS EXTREMELY JEOPARDIZED BY THIS. THE JEEPS ARE LEMONS AND SOMEONE IS GOING TO BE KILLED BEFORE IT IS ACKNOWLEDGED. IT HAS STARTED IT AGAIN NOW! *DT NO VIN AVAILABLE UPDATED 10/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124536September 5, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WAS IN MOTION, THE WIRING HARNESS WIRES MELTED INTO THE FUSE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124616September 5, 2018
ENGINE
DRIVING AND ENGINE STALLS, THROWS A P00735 CODE, ONLY 15450 MILES ON THE CAR WHEN HAPPENED, IT'S NOT DOING IT AGAIN AND HAVE BEEN TOLD THAT I HAVE TO WAIT UNTIL IT HAPPENS AGAIN...I DON'T FEEL SAFE IN THIS CAR. RESEARCH HAS SHOWN THERE ARE MANY PEOPLE WITH THE EXACT SAME PROBLEM HAPPEN TO THEM AND TOLD THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121600August 22, 2018
AIR BAGS
MY VEHICLE WAS INVOLVED IN A SERIOUS FRONT END CRASH AND NO AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11121164August 20, 2018
ENGINE
ABOUT 3 MONTHS AGO, IN BETWEEN REGULAR/PROPER OIL CHANGES, I PULLED OUT OF A PARKING LOT AND ON TO A CITY SIDE STREET WHEN MY JEEP STALLED. AFTER TURNING ON MY HAZARDS AND TURNING OFF THE CAR AND RESTARTING IT, I PULLED BACK INTO THE PARKING LOT. AT THIS TIME THE LOW OIL LIGHT CAME ON SO I WAITED FOR THE CAR TO COOL AND CHECKED THE OIL. THE DIPSTICK SHOWED NO OIL. I ADDED 2 QUARTS AND TOOK IT TO THE SHOP. THE GUY DID AN OIL CHANGE AND SUGGESTED THAT THE LAST GUY DID NOT ADD ENOUGH OIL SINCE IT TAKES MORE THAN A NORMAL V4. I THANKED HIM AND WENT ON MY WAY. IMMEDIATELY MY CAR WAS DRIVING BETTER. HERE IT IS 3 MONTHS LATER AND MY CAR BEGINS TO DRIVE ROUGH. SO I CHECK MY OIL AFTER SETTING ALL NIGHT AND I HAVE TO ADD MORE OIL. THERE ARE NO VISIBLE LEAKS, NO WHITE SMOKE OR SMOKE FOR THAT MATTER, NO PUDDLES AND NO INDICATOR LAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120089August 15, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE FAST LANE DURING HEAVY RAIN, THE VEHICLE SKIDDED TO THE CENTER LANE AND STRUCK AN EIGHTEEN WHEELER. THE VEHICLE TURNED 360 DEGREES THREE TIMES, CRASHED INTO A CEMENT DIVIDER, AND STOPPED IN THE MIDDLE LANE FACING INCOMING TRAFFIC. NONE OF THE AIR BAGS DEPLOYED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE IMPOUND LOT. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: [XXX] WAS FILED. THE MANUFACTURER ALSO SENT A THIRD PARTY COMPANY TO INVESTIGATE THE CRASH. THE THIRD PARTY COMPANY STATED THAT ANY RATE OF DECELERATION WOULD HINDER THE AIR BAGS FROM DEPLOYING. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11119303August 11, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE CUTS OFF RANDOMLY WHILE DRIVING, HAS BEEN TAKEN LAKE KEOWEE DODGE FOR SOFTWARE UPDATE, BUT CONTINUES TO HAVE SAME ISSUE. THIS ISSUE HAPPENED ABOUT 3 MONTHS AGO AND CUT OFF 5 TIMES IN ONE DAY ON 8\10\18. THIS IS EXTREMELY DANGEROUS AND THERE ARE NO RECALLS AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118758August 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO FORT COLLINS DODGE CHRYSLER JEEP (3835 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 372-0621), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,600. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118780August 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (JACK KEY CHRYSLER DODGE JEEP RAM, 1501 US 70, ALAMOGORDO, NM 88810), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY SINCE MAY OF 2018. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115100August 1, 2018
AIR BAGS, STEERING, WHEELS
TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED HER TO SPIN.. EVENTUALLY GETTING HIT FROM BEHIND BY ANOTHER DRIVER! IT COULD HAVE KILLED HER, SHE COULDNT DO A THING WITH THE STEERING WHEEL AT ALL IT NEEDS TO BE RECALLED ASAP SO OTHERS WONT BE HURT OR WORSE KILLED. SHE WAS DRIVING DOWN THE ROAD TO AN APPT. DOUGLAS GA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11114296July 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I DECIDED TO START THE VEHICLE WITHOUT USING REMOTE START DUE TO EXTREME COLD CLIMATE SO I COULD WARM IT LONGER THAN REMOTE START WILL ALLOW. LET IT RUN FOR ABOUT 45 MINUTES AND GO TO DRIVE OFF AND GET UP TO 25-30MPH AND IT STALLED AND MADE AN EXTREMELY LOUD NOISE AND ROUGH VIBRATION THAT MADE IT FEEL LIKE THE WHOLE ENGINE OR TRANSMISSION FELL OUT OF THE VEHICLE. ALL OF THE LIGHTS LIT UP IN THE DASHBOARD AND I HAD TO STRUGGLE TO STEER IT OFF THE STREET BY COASTING IT. PROCEEDED TO START IT BUT WOULDN'T BUDGE FOR A GOOD 5-10 MIN UNTIL IT FINALLY STARTED BACK UP. IMMEDIATELY TOOK IT TO THE DEALERSHIP AND THEY CONNECTED THE DIAGNOSTIC TOOL TO IT AND SAID NOTHING WAS SHOWING UP AND THERE WAS NOTHING THEY COULD DO ABOUT IT. ABOUT A MONTH LATER, IT HAPPENED AGAIN THE EXACT SAME WAY, TOOK IT TO THE DEALERSHIP AND THIS TIME THEY SAID EVERY POSSIBLE ERROR CODE CAME UP AND WERE BAFFLED. THEY WANTED US TO LEAVE THERE AT THE DEALERSHIP FOR 2 WEEKS BEFORE THEY COULD GET TO IT AND DID NOT OFFER A LOANER VEHICLE, WE HAD TO TELL THEM THAT WE NEEDED IT OR A LOANER FOR COMMUTE AND SO WE HAD TO KEEP IT, THEY FINALLY GOT TO IT AND FOUND OUT IT WAS THE ECM MODULE, SOMETHING TO DO WITH THE DRIVETRAIN, THEY REPLACED IT AND IT HASN'T OCCURRED AGAIN. SINCE THEN, WE HAVE NOTICED MORE AND MORE THAT THE TRANSMISSION HAS BEEN SHIFTING VERY HARD MAKING POPPING NOISES AND JERKING. WE FINALLY DECIDED THAT SOMETHING WASNT RIGHT AND TOOK IT TO A DIFFERENT DEALERSHIP WITH A COUPLE OTHER THINGS THAT HAVE GONE WRONG WITH THE CAR. WE HAD TO TAKE IT TWICE FOR THEM TO FIGURE OUT WHAT WE WERE TALKING ABOUT WITH THE TRANSMISSION. IT IS NOW SCHEDULED FOR A TOTAL TRANSMISSION REPLACEMENT MID AUGUST, AND I THINK IT WAS CAUSED BY ECM MODULE ISSUE WE HAD TO DEAL WITH FOR A FEW MONTHS BEFORE IT WAS TAKEN CARE OF. I AM EXTREMELY DISAPPOINTED IN MAKING A NEW CAR PURCHASE BECAUSE OF ALL THE ISSUES WE HAVE HAD WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114298July 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON THE HIGHWAY WHEN TRANSMISSION WOULDN'T ENGAGE AND THE JEEP STARTED SHAKING. CAME TO A STOP, SHIFTED TO MANUAL AND IT NEEDED HIGH RPM'S TO GET IT MOVING. IT FINALLY GOT MOVING AND HAD TO USE MANUAL GET IT OFF THE HIGHWAY. WAS AT THE DEALER A FEW MONTHS EARLIER DEALING WITH THE TRANSMISSION NOT ENGAGING. DEALER SAID IT WAS A SOFTWARE ISSUE. DEALER NOW SAYS IT'S NOT TRANSMISSION BUT ENGINE PROBLEMS. THANKFUL TO BE ALIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114068July 27, 2018
ELECTRICAL SYSTEM, ENGINE
ELECTRICAL - MULTIPLE MALFUNCTION INDICATOR LAMPS MAY ILLUMINATE ON THE INSTRUMENT PANEL WHEN NO MALFUNCTION EXISTS ENGINE - IT LOOSES A QUART OF OIL EVERY 1000 -2000 MILES, NO SIGN OF LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112977July 23, 2018
UNKNOWN OR OTHER
TAKATA RECALL..MY 2017 JEEP RENEGADE WAS PURCHASED NEW IN MAY 2018 HAD 18 MILES ON THE ODOMETER...ON JULY 20, 2017, WHILE DRIVING ON THE HIGHWAY, I HAD JUST COME THRU A WORK ZONE; TRAFFIC HAD BEEN STOP AND GO FOR ABOUT 10 MILES. AS I REACHED THE END OF THE WORK ZONE; THE JEEP STARTED JERKING AS IF THE GEARSHIFT WAS STUCK OR SHIFTING UNCONTROLLABLY, LOST POWER AND STOPPED IN THE MIDDLE OF THE HIGHWAY! I HAD NO SHOULDER OR EXIT T STEER TOWARDS. THIS WAS A DANGEROUS SITUATION. I IMMEDIATELY EXITED THE VEHICLE CALLED OHP AND ROADSIDE ASSISTANCE. AFTER 15 20 MINUTES, I WENT BACK TO TRY START THE JEEP AND IT STARTED! THIS WAS THE 2ND OCCURRENCE. THE FIRST TIME IT DID NOT SHUT OFF. I HAVE KNOW IDEA WHY THIS IS HAPPENING. I HAVE CONTACTED THE DEALER AND SCHEDULED IT FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112514July 19, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALL. WAS DRIVING AT 75 MPH ON CRUISE CONTROL WHEN MY JEEP SLAMMED ON THE BREAKS. IT THEN PROCEEDED TO HAVE SURGES. NO LIGHTS CAME ON. IT COMPLETELY SHUT OFF BUT WAS STILL ON. A ERROR CAME ON STATING TO SERVICE TRANSMISSION. TOOK TO A DEALERSHIP THAT SAID IT WAS NEEDING AN UPDATE WITH THE COMPUTER. WENT 340 MORE MILES THE NEXT DAY AND IT DONE THE EXACT SAME THING. LOST ALL POWER STEERING. NO WARNING LIGHTS CAME ON. GOT TOWED AND THEY TOLD ME NO CODES CAME UP WHILE PLUGGED INTO THE COMPUTER. WAS THEN TOLD IT WAS THE FUEL PUMP AND WOULD BE A TWO WEEK WAIT. WAS TOLD IT'S BEEN A VERY COMMON THING WITH THE 2017 RENEGADES SO THEY'RE BACK ORDERED. I WAS ALSO TOLD THAT THE DEALERSHIP THE DAY BEFORE BYPASSED SOMETHING TO SEND ME ON MY WAY. CALLED CHRYSLER AND THEY AREN'T HELPING AT ALL. AND I'M STILL 480 MILES FROM MY HOME. THERE SHOULD DEFINITELY BE A RECALL ON THEM. IT WILL END UP GETTING SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104490June 28, 2018
FUEL/PROPULSION SYSTEM
MY JEEP SHUT ITSELF OFF WHILE IN MOTION ON A CITY STREET ON THREE SEPARATE OCCASIONS. I HAD TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS DIAGNOSED WITH A "FUEL PUMP ISSUE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104262June 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR WAS IN MOTION ON A CITY STREET HEADING STRAIGHT WHEN IT CAME TO A COMPLETE STOP. VARIOUS MESSAGES HAVE BEEN DISPLAYED THE MOST PREVIOUS TIMES SAYING "TO SHIFT VEHICLE MUST BE STOPPED" I WASN'T TRYING TO SHIFT? NO CODES EVER BEING SHOWN ARE THE SAME. ALL ISSUES CAUSE THE CAR TO COMPLETELY STOP. THIS IS EXTREMELY DANGEROUS ON THE ROADS OFCOURSE. IT'S ALREADY HAD AN UPDATE TO THE SYSTEM THE DEALERSHIP SAID WAS NEEDED. NOW BACK TO DOING THE SAME THING SO IT'S CURRENTLY AT THE DEALERSHIP AGAIN. JUST HIT 20K MILES. ALL OIL CHANGES HAVE BEEN MADE ON TIME AS THE JEEP HAS ALL WARRANTIES THE CHYSLER DODGE JEEP DEALERSHIP OFFERED. CAN CONTACT DEALERSHIP FOR MORE DETAIL. THIS HAS BEEN ONGOING SINCE JANUARY 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103937June 26, 2018
FUEL/PROPULSION SYSTEM
TRYING TO PUT GAS IN THE VEHICLE AND THE GAS PUMP KEEPS STOPPING WHEN ITS NOT FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103832June 25, 2018
SERVICE BRAKES, STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT AND A SEVERE VIBRATION WAS FELT. IN ADDITION, THERE WAS AN ABNORMAL NOISE AND JERKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR., TURLOCK, CA), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 287.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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