Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11173263January 31, 2019
ENGINE, FUEL/PROPULSION SYSTEM
IT FEELS LIKE MY CAR IS RUNNING OUT OF GAS WHILE IDLING AND WHEN APPLY GAS, I HAVE A HALF A TANK OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173321January 31, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR SUDDENLY ACCELERATES OR DECELERATES IN ALL DRIVING CONDITIONS. CITY AND HIGHWAY DRIVING SITUATIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173011January 30, 2019
SERVICE BRAKES
AFTER A FEW MONTHS OF USE THE BRAKE ROTORS HAD DEEP SCORING AND WERE REPLACED BY THE DEALER. AT LESS THAN A YEAR THE BRAKE ROTORS AND PADS SCORN AGAIN AND NOW THE VEHICLE PULLS TO ONE SIDE WHEN THE BRAKES ARE APPLIED HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172978January 29, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE MALFUNCTION INDICATOR LAMPS ILLUMINATE AT INCORRECT TIMES. ENGINE STALL. IT STOPS AND GOES BACK AND FORTH WHEN GAS IS PRESSED. THE BACKUP CAMERA BLANKS OUT AND GOES BLUE OR THE PICTURE IS NOT THERE AT ALI OR EXTREMELY FUZZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171818January 24, 2019
ELECTRICAL SYSTEM, STEERING
STEERING LOCK UP. ON TWO OCCASIONS WE'VE HAD THE STEERING LOCK UP ON OUR 2017 JEEP RENEGADE TRAIL HAWK. FORTUNATELY, ONE HAPPENED AT A STOP SIGN AND THE OTHER OCCURRED WHEN WE DROPPED THE VEHICLE OFF AT THE DEALER FOR REPAIR. WHEN THE STEERING LOCKED UP, OUR JEEP WAS ALSO EXPERIENCING ILLUMINATION OF MULTIPLE MALFUNCTION INDICATOR LIGHTS. THERE IS A SAFETY RECALL (T50 / NHTSA 17V-485) THAT SPECIFICALLY ADDRESSES THE MALFUNCTIONING INDICATOR LIGHTS IN THE 2017 RENEGADE. HOWEVER, IT ONLY APPLIES TO RENEGADES BUILT FROM 9 JUN 2017 THROUGH 18 JUL 2017. UNFORTUNATELY, OUR VEHICLE WAS BUILT OUTSIDE OF THIS WINDOW AND THE SERVICE MANAGER WILL NOT REPROGRAM THE INSTRUMENT PANEL CLUSTER UNLESS IT IS IN THE VIP AS AN OPEN RECALL FOR THIS SPECIFIC RENEGADE. I HAVE CALLED JEEP CUSTOMER CARE TWICE ON THIS ISSUE AND WE STILL HAVE NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171623January 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2017 JEEP RENEGADE. THERE IS A MASSIVE RECALL ON THEM DUE TO THE CAR SHUTTING OFF DUE TO FUEL PUMP AND OIL SENSOR ISSUES. I HAVE HAD THE VEHICLE SHUT OFF ON ME IN INTERSECTIONS AND ON THE HIGHWAY AND IS VERY UNSAFE TO DRIVE. I CONTACTED CHRYSTLER AND THEY SAID THAT THEY ARE NOT FIXING THIS RECALL UNTIL AFTER THE 1ST QUARTER IS OVER DUE TO PART AND FUNDING ISSUES. THEY REFUSE TO HELP ME WITH THIS ISSUE. I CANNOT DRIVE THIS VEHICLE DUE TO UNSAFE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170918January 19, 2019
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
MY CALL STALL IN HIGHWAY EVERY TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170626January 17, 2019
FUEL/PROPULSION SYSTEM
ABOUT A WEEK AGO MY JEEP RENEGADE STARTED STALLING IN THE MIDDLE OF DRIVING ON THE ROAD, IT ALSO STRUGGLES A LITTLE TO START BACK UP AFTER SAID STALLING. I AM VERY CONCERNED ABOUT THIS SAFETY ISSUE SINCE I HAVE A 4 YEAR OLD CHILD AND SHE WAS PRESENT IN THE VEHICLE ON TWO OCCASIONS WHEN THE STALLING HAPPEN. IT IS ABSOLUTELY A HAZARD TO BE ON THE ROAD WITH THIS TYPE OF PROBLEM..LIFE THREATENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170104January 15, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ON 4 OCCASIONS NOW SINCE OWNING MY JEEP RENEGADE THE VEHICLE WILL JERK, CHECK ENHINE LIGHT COMES ON, AND THE VEHICLE WILL LOCK IN 3RD GEAR. I TRY TO SWITCH TO MANUAL SHIFT AND WILL NOT SHIFT. I PURCHASED THIS VEHICLE WITH 50 MILES, AND NOW OVER 28,000 MILES WITH REOCCURRING PROBLEMS. ON INSTANCE THE VEHICLE LIGHT WARNING COMES ON INDICATING ALL OF THE LIGHTS ARE OUT IN THE VEHICLE, AND THE LIGHT BUILD INDICATOR WILL REMAIN FOR A SHORT PERIOD OF TIME, AND CUT OFF. THE DEALERSHIP HAS REPLACED THE TRANSMISSION COMPUTER ON THE FIRST INSTANCE, REPLACED THE BSM ON THE SECOND OCCASION, AND SINCE THEN 2 SOFTWARE UPDATES. THIS VEHICLE IS DEFECTIVE IN SOME WAY AND FCA NEEDS TO ADDRESS THESE ONGOING ISSUES THAT ARE A HUGE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166411January 11, 2019
SERVICE BRAKES, POWER TRAIN
AS DRIVING OUT OF THE DEALERSHIP I COULD HEAR THE BRAKES SQUEAKING. MY FIRST THOUGHT WAS SINCE IT WAS A BRAND NEW CAR, MAYBE THE BRAKES NEED TO BE BROKEN IN. ALTHOUGH, NOW HAVING OVER 20K MILES, THE BRAKE SQUEAK HAS GOTTEN WORSE OVER TIME CAUSING MY ROTORS TO BECOME DAMAGED WITH DEEP GROOVES. THE CAR ALSO JERKS WHEN SHIFTING FROM 2ND TO 3RD. IT IS EMBARRASSING, ESPECIALLY WHEN PASSENGERS IN THE VEHICLE, FOR MY BRAND NEW, BARELY A YEAR OLD, CAR TO BE JERKING SO ROUGHLY. IF YOU ARE EXPERIENCING THIS SAME PROBLEM OR SOMETHING SIMILAR, PLEASE SPEAK UP SO THIS PROBLEM CAN BE RESOLVED. THERE ARE OTHERS WITH THE SAME COMPLAINT BUT HAVE NOT SPOKEN UP, NOW IS THE TIME. DONT WAIT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166250January 10, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART TO RECEIVE AN APPOINTMENT FROM AN AUTHORIZED DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT THERE WAS A LOSS OF FUEL PRESSURE, THE VEHICLE FAILED TO ACCELERATE, AND THE VEHICLE JERKED ABNORMALLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD NOT EXCEED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED ACCELERATING CAR STARTED LUNGING FORWARD AND LOSES POWER. VEHICLE HAS PROBLEMS SHIFTING AND CATCHING SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166328January 10, 2019
FUEL/PROPULSION SYSTEM
MY CAR HAS A RECALL ON IT AND CHYSTER NO LONGER HAVE THE PART NOR KNOW WHEN THEY CAN GET IT I WORRYED ABOUT MY SAFETY AND FEEL IF THEY CAN'T REPLACE IT I ETHIER NEED ANOTHER CAR OR THEY JUST TAKE THIS ONE BACK THE CAR DON'T LAST ON GAS IT'S RUNNING DIFFERENT AND I FEEL ANY LONGER THIS RECALL MIGHT EFFECT SOMETHING ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164497January 2, 2019
ENGINE
TAKATA RECALL - TOOK VEHICLE IN FOR SERVICE 12/10/18, TOOK A TRIP TO YOSEMITE ON 12/25/18 BEFORE LEAVING HOME MY HUSBAND CHECKED MY OIL AND I WAS HALF WAY DOWN MY OIL STICK. HOW IS THAT POSSIBLE WHEN I JUST TOOK MY CAR IN FOR SERVICE? I WAS MAYBE A LITTLE MORE THEN 1000 MILES. NO OIL LIGHT CAME ON. THIS IS THE SECOND TIME, THE FIRST TIME I WAS WAY LESS THAN MY OIL CHANGE MILEAGE WE WAS HEADING TO LA AND HALF WAY THERE MY CAR STARTED STALLING WE PULLED OVER AND CHECKED THE OIL WHEN THE CAR COOLED OFF AND MY HUSBAND NOTICE I HAD NO OIL IT WAS AT THE BOTTOM LINE ON MY OIL STICK. WE HAD TO RUSH TO GET OIL FOR MY CAR. NO OIL LIGHT CAME ON, THANK GOD WE MADE IT SAFELY TO NAPA TO PURCHASE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163684December 27, 2018
ENGINE
MY CAR HAS CUT OFF WITH OUT NOTICE WHILE DRIVING ON HIGHWAY THREE TIMES, ALWAYS AT LEAST A 1,000 MILES BEFORE MY NEXT OIL CHANGE . I CAN NOT MAKE IT 3.000 WITHOUT HAVING TO GET AN OIL CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163495December 26, 2018
FUEL/PROPULSION SYSTEM
I PURCHASED MY CAR BACK IN MAY OF 2018 AND HAVE NOTICED INCONSISTENCIES WITH MY FUEL CONSUMPTION AS WELL AS A STRANGE KICKING FEELING WHEN DRIVING AT TIMES. I RECEIVED A NOTICE IN THE MAIL IN DECEMBER SHORTLY AFTER GOING IN FOR SOME MAINTENANCE WHICH DETAILED THE UNDERLYING ISSUE. IT SAID THAT THE CURRENT FUEL PUMP MODULE ON THIS CAR IS PRONE TO CAVITATION AND THAT THE SPONTANEOUS LOSS OF FUEL MAY RESULT IN A "SUDDEN LOSS OF MOTIVE POWER, WHICH MAY CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING." I CALLED THE NUMBER PROVIDED ON THE NOTICE AND WAS AGAIN INFORMED THAT THERE ARE NO PARTS AVAILABLE CURRENTLY TO REMEDY THIS ISSUE. THE CALL CENTER REP ALSO INDICATED THAT THE ISSUE WAS MADE PUBLIC IN OCTOBER. WHEN I ASKED IF THERE WAS ANY TIMEFRAME FOR HOW LONG IT MIGHT TAKE FOR THE NEEDED PART TO MATERIALIZE, I WAS TOLD THAT THERE WAS "NONE AT THIS TIME." I AM VERY DISAPPOINTED THAT THE MANUFACTURER WOULD PRODUCE CARS WITH SUCH A GLARING PROBLEM THEN NOT OFFER ANY SPECIFIC REMEDIES OR SOLUTIONS FOR THE PEOPLE DRIVING THEM. THEY RECOGNIZE THE PART HAS TO BE REPLACED BUT THIS IS OBVIOUSLY NOT A PRIORITY FOR THEM AS THEY HAVE NOT PROVIDED A SOLUTION FOR MONTHS NOW. THE ONLY SOLUTION I HAVE BEEN OFFERED WAS TO BE REIMBURSED FOR SELECT DAMAGE TO THE VEHICLE THAT MAY OCCUR AFTER THE FACT. I BELIEVE THAT IS BLATANT IRRESPONSIBILITY ON THE PART OF THE MANUFACTURER AND WOULD LIKE THIS PART MADE AVAILABLE AS SOON AS POSSIBLE AS I AM NOW IN A POSITION THAT I CAN NO LONGER RELIABLY TRAVEL IN THE VEHICLE I'M CONTINUING TO PAY FOR. I HOPE YOU WILL SEE MY COMPLAINT AND RESPOND AT YOUR EARLIEST CONVENIENCE. I REALIZE I'M JUST AN AVERAGE CONSUMER BUT I FEEL LIKE MANUFACTURERS HAVE TO BE HELD LIABLE FOR INCIDENTS ALONG THESE LINES. I CAN'T HELP BUT FEEL LIKE I'M DRIVING A TICKING TIME BOMB WITH NO EVIDENCE TO THE CONTRARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163027December 21, 2018
ENGINE, POWER TRAIN
MY CAR JUST ABOUT STALLED BUT IT KEPT GOING. BUT THEN IT GOT STUCK IN THIRD GEAR. I DRIVE ALL THE WAY TO THE DEALERSHIP. THEY SAID THEY NEVER HEARD BOUT THIS PROBLEM. WELL I JUST BOUGHT THE VEHICLE IN 2018 FEBRUARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162676December 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 35 MPH, THE CONTACT SHIFTED GEARS AND THE TRANSMISSION SEIZED. SHORTLY AFTER, THE VEHICLE STALLED AND "SHIFT TO DESIRED GEAR" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TO BE TOWED TO ONTARIO CHRYSLER JEEP DODGE (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) FOR DIAGNOSTIC TESTING. WHEN THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER IN THE PAST, HE WAS INFORMED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,355.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162572December 19, 2018
FUEL/PROPULSION SYSTEM
FUEL PUMP RECALL: MAY CAUSE CAR TO STALL AND RESULT IN A CRASH. EVERY TIME I TURN MY CAR ON, IT IS OVERLY LOUD AND WHEN I'M DRIVING YOU CAN HEAR GUZZLINGN NOISES. NO INSPECTION WAS OFFERED ON MY CAR. MY CAR WAS BOUGHT AT A JEEP DEALERSHIP 2 DAYS PRIOR TO THIS RECALL WHICH WAS OVER 2 MONTHS AGO. REACHED OUT TO THE FCA AND THEY GOT ME IN CONTACT WITH DEALERSHIPS WHO DID NOT HAVE THE PARTS READILY AVAILABLE AND COULD NOT GIVE ME AN ETA. I INSISTED THAT I HAVE TWO SMALL CHILDREN AND I DID NOT FEEL COMFORTABLE DRIVING AROUND A VEHICLE THAT COULD AT ANY TIME CAUSE A CRASH BECAUSE OF A DEFECTED PART. I WAS TOLD IT WAS A ONE IN A MILLION CHANCE THAT THIS COULD HAPPEN, WHICH OBVIOUSLY IS NOT THE CASE IF A RECALL WAS ISSUED. I WAS TOLD I WOULD RECEIVE A CALL BACK FROM THE DEALERSHIP ON MONDAY AND HAD TO CALL BACK TWO DAYS LATER BECAUSE I HAD NOT HEARD BACK. I MADE AN APPOINTMENT TO GO IN, AND WHEN I WENT IN THE SALES MANAGER TOLD ME THAT THE FCA HADN'T RELEASED THE PART FOR A RECALL THAT'S OVER TWO MONTHS OLD AND THEIR HANDS WERE TIED UNTIL THE PART COMES IN. I WAS TOLD THAT IF I TRADED IN THE CAR I WAS LOOKING AT A HUGE NEGATIVE EQUITY I WOULD BE PAYING FOR A CAR I HAD, AGAIN, BOUGHT TWO MONTHS PRIOR. I WAS NOT ADVISED ON THE BUY BACK OPTION, BUT JUST TOLD I WOULD HAVE TO TAKE MY CHANCES UNTIL THE PART CAME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162590December 19, 2018
SERVICE BRAKES
I WAS HEARING A NOISE WHEN I BRAKE SO I TOOK MY CAR TO THE DEALER TO HAVE THE FRONT BRAKES LOOKED AT. I WAS TOLD THAT THE FRONT ROTORS NEEDED TO BE REPLACED. I WAS SHOCKED BECAUSE THE CAR IS 11 MONTHS OLD WITH 19,152 MILES THERE IS NO WAY THAT I SHOULD NEED TO HAVE MY ROTORS AND BRAKES REPLACED. I RESEARCHED AND FOUND THAT THIS MODEL IS KNOWN TO HAVE BRAKE PAD ISSUES WHICH CAUSES THE ROTORS TO HAVE GROOVES. IT IS UNACCEPTABLE THAT I SHOULD HAVE TO REPLACE BRAKES THIS SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162589December 19, 2018
ENGINE
MY VEHICLE STARTED TO SHUT OFF WITHOUT WARNING ON 3 OCCASIONS. I CHECKED MY OIL AND I SAW THAT IT WAS RUNNING LOW SO I PUT 2 QUARTS OF OIL IN ON THURSDAY 12/13/18. I CHECKED AND THE OIL STICK AND THE LEVEL WAS AT THE MEDIUM LEVEL ON THE STICK. I TOOK MY CAR TO THE DEALER 12/17/18 TO HAVE IT LOOKED AT. I WAS TOLD THAT I HAD NO OIL IN MY CAR WHICH WAS IMPOSSIBLE SINCE I HAD JUST PUT OIL IN THE CAR. THE DEALER RECOMMENDED THAT I DRIVE 500 MILES AND THEN COME BACK FOR AN OIL CONSUMPTION TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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