Jeep Grand Cherokee Service Bulletins (2019)

515 manufacturer communications on file.

October 5, 2019•Document ID: 10168439
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
18-018-19 REV. A
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following condition:Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements:Calibration update to address EVAP system emissions monitor readiness status accuracy(WK vehicles only).
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168439-0001.pdf↗
October 3, 2019•Document ID: 10168436
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-093-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
UKV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Display screen turns yellow. Warning chime will not turn off. In addition, the following software enhancements are available:Bluetooth improvements. Voice Recognition (VR) improvements. Radio stability improvements.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168436-0001.pdf↗
August 29, 2019•Document ID: 10166601
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION; EQUIPMENT
Mfr Comm. #:
08-003-19 REV.C
Date Added:
October 28, 2019
Manufacturer:
DODGE
Summary
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Associated Products (11)
2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Jeep Cherokee 2019 Jeep Grand Cherokee 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10166601-0001.pdf↗
August 28, 2019•Document ID: 10166549
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ENGINE
Mfr Comm. #:
9003680
Date Added:
October 28, 2019
Manufacturer:
RAM
Summary
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to [email protected]. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (8)
2019 Chrysler 300 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Jeep Grand Cherokee 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10166549-0001.pdf↗
August 22, 2019•Document ID: 10166589
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
04-001-19
Date Added:
October 28, 2019
Manufacturer:
DODGE
Summary
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
Associated Products (20)
2020 Chrysler Pacifica 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Gladiator 2020 Jeep Wrangler 2020 Ram 1500 2019 Chrysler Pacifica 2019 Dodge Durango 2019 Jeep Grand Cherokee 2019 Jeep Wrangler 2019 Ram 1500 2018 Chrysler Pacifica 2018 Dodge Durango 2018 Jeep Grand Cherokee 2018 Jeep Wrangler 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10166589-0001.pdf↗
August 21, 2019•Document ID: 10166544
Service Bulletin/Repair Instructions
STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE
Mfr Comm. #:
9001934
Date Added:
October 28, 2019
Manufacturer:
CHRYSLER
Summary
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
Associated Products (6)
2019 Chrysler Pacifica 2019 Jeep Grand Cherokee 2018 Chrysler Pacifica 2018 Jeep Grand Cherokee 2017 Chrysler Pacifica 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10166544-0001.pdf↗
August 20, 2019•Document ID: 10166587
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
18-004-19 REV. A
Date Added:
October 28, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20190515 Refer to China Joint Venture (JV) released document AN-K8-18-20190515, for details on this service action.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10166587-0001.pdf↗
August 16, 2019•Document ID: 10166585
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION
Mfr Comm. #:
08-003-19 REV. B
Date Added:
October 28, 2019
Manufacturer:
DODGE
Summary
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Associated Products (8)
2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Jeep Cherokee 2019 Jeep Grand Cherokee 2019 Jeep Wrangler 2019 Ram 1500
Associated Documents
- Download MC-10166585-0001.pdf↗
August 16, 2019•Document ID: 10166583
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
08-082-19
Date Added:
October 28, 2019
Manufacturer:
JEEP
Summary
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3 Customers may experience one or more of the following: Display screen turns yellow. Warning chime will not turn off. Software updated includes the following enhancements: Bluetooth® improvements. Voice Recognition (VR) improvements. Radio stability improvements.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10166583-0001.pdf↗
August 10, 2019•Document ID: 10166579
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
24-009-19
Date Added:
October 28, 2019
Manufacturer:
DODGE
Summary
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. The customer may experience the following: During start up, in cold ambient temperatures, the HVAC automatic temperaturecontroller will over heat the cabin temperature around 10-15 minutes into the drive. Customers will feel their upper body warmer than their lower body.
Associated Products (2)
2019 Dodge Durango 2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10166579-0001.pdf↗
August 7, 2019•Document ID: 10166537
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
9003220
Date Added:
October 28, 2019
Manufacturer:
JEEP
Summary
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Associated Products (305)
2019 Alfa Romeo Stelvio 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Dodge Grand Caravan 2019 Dodge Journey 2019 Fiat 124 Spider 2019 Fiat 500 2019 Fiat 500X 2019 Jeep Cherokee 2019 Jeep Compass 2019 Jeep Gladiator 2019 Jeep Grand Cherokee 2019 Jeep Renegade 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500+ 285 more
Associated Documents
- Download MC-10166537-0001.pdf↗
August 7, 2019•Document ID: 10166535
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
9004115
Date Added:
October 28, 2019
Manufacturer:
RAM
Summary
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to [email protected] with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (8)
2019 Chrysler 300 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Jeep Grand Cherokee 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10166535-0001.pdf↗
May 18, 2019•Document ID: 10162562
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
18-044-19
Date Added:
July 15, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance.After an Engine Stop/Start (ESS) event, the vehicle may exhibit a delay in cranking with an active P06EF. P0111 - Intake Air Temperature Sensor 1 Performance.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10162562-0001.pdf↗
May 15, 2019•Document ID: 10162471
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
Mfr Comm. #:
9004036
Date Added:
July 15, 2019
Manufacturer:
CHRYSLER
Summary
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Associated Products (33)
2019 Chrysler 300 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Jeep Grand Cherokee 2018 Chrysler 300 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Jeep Grand Cherokee 2017 Chrysler 300 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee+ 13 more
Associated Documents
- Download MC-10162471-0001.pdf↗
May 8, 2019•Document ID: 10162467
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Mfr Comm. #:
9004028
Date Added:
July 15, 2019
Manufacturer:
JEEP
Summary
MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.
Associated Products (4)
2019 Dodge Durango 2019 Jeep Grand Cherokee 2018 Dodge Durango 2018 Jeep Grand Cherokee
Associated Documents
- Download MC-10162467-0001.pdf↗

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