Jeep Gladiator Complaints (2021)

292 consumer complaints on file.

#11602280July 15, 2024
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with a loud rattling noise coming from the clutch. There was no warning light illuminated. The vehicle was restarted but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596817June 26, 2024
POWER TRAIN
Transmission failure 850RE. 86000 miles. Known problem with this transmission. Left wife and children stranded in a very dangerous location on highway. Could not move vehicle off roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594106June 13, 2024
STEERING:LINKAGES:DRAG:LINK:CONNECTION
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592814June 6, 2024
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592288June 3, 2024
VISIBILITY/WIPER
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589453May 18, 2024
EXTERIOR LIGHTING
The LED center high-mounted stop lamp, more commonly called the 3rd brake light, failed. A silent code was available to be read by only the dealership service; there were no visible warnings on the vehicle nor any owner online dashboards. In fact, the owner online dashboard had green across the board and clearly stated no issues were detected. The real issue here, and the reason for this submission, is that this LED should not have failed at less than three years and reviewing online many people have been having the same exact issue. Without any visible warnings to the driver, I have no idea how long it has been out. An investigation into a potential recall should be initiated as this is starting to sound like a manufacture defect that is affecting a legally required center high-mounted stop lamp. Minimally, there should be a software update to inform the driver of this error code and not have it be silent such that only a dealership service center is able to read it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589195May 16, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587702May 8, 2024
POWER TRAIN
Started hard shifting and then really struggled to shift and accelerate once I slowed down. Took to dealership and they said the transmission will need to be replaced. The engine light came on just shortly after the hard shifting and inability to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587465May 7, 2024
FUEL/PROPULSION SYSTEM
Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583255April 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582627April 12, 2024
ENGINE
The contact owns a 2021 Jeep Gladiator. The contact stated that while operating the vehicle a valve knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle would not properly accelerate. The contact received codes that indicated an engine misfired in cylinder three and cylinder five. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failures. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581703April 8, 2024
STEERING, SUSPENSION, WHEELS
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580339March 31, 2024
SUSPENSION, STEERING
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577521March 15, 2024
SUSPENSION
The contact owns a 2021 Jeep Gladiator. The contact stated that on several occasions while driving approximately 70 MPH, the front end of the vehicle and the steering wheel began shaking violently. The contact stated that the brake pedal was depressed, and the shaking gradually disappeared. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 28,000.5 The contact stated on April 8, 2024 there was another severe front "end wobble”, this following after the dealership replacing major steering components under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576626March 11, 2024
ELECTRICAL SYSTEM
I took delivery of my 2021 Jeep Gladiator on 10/29/20. I brought the vehicle in on 12/29/22 for service (Webber Family Motor, Detroit Lakes, MN). The driver's door lock switch was inoperable. I could not lock, unlock the vehicle either with the FOB or with the key. This means that I was unable to lock my vehicle from the driver's side when leaving the vehicle AND I was unable to lock the vehicle using the switch on the driver's door panel (from the inside). This is a safety concern for a lone female. Webber Family Motor found Circuit G161 broken in the boot harness. They replaced the wire and retested. The vehicle passed. The charge out of pocket to me was $201.74. On 01/19/24, I again took the vehicle to Webber Family Motor for the same issue. They took the door panel off and found that "someone" had taped the boot harness. This someone was them in 2022. They want to charge $600 for replacement of the boot harness. My safety is at risk because I work nights and am unable to get into my vehicle and lock the door from inside. This issue has happened twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574740February 29, 2024
STEERING, SUSPENSION
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572997February 20, 2024
SUSPENSION
See video of incident here: [XXX] Additional video is here: [XXX] The incidents happened while driving on the interstate at approximately 70mph. When a normal expansion joint or bump was traversed, the steering wheel would suddenly oscillate continuously, with the degree of the oscillation growing more severe over time. The entire body of the vehicle shook violently. The only way to recover from the severe oscillation was to reduce speed substantially - generally to below 40 mph - or to encounter another bump to upset the oscillation. We took the Gladiator to a local Jeep dealership. They stated they replaced the steering damper and that the manufacturer had updated the part number (the failed damper was the old part number). However, we still feel a looseness in the suspension that we did not feel previously with this vehicle. When traversing bumps at speed, sometimes the oscillation can still be felt, but it is not continuous as shown in the videos. We suspect the steering damper may have been damaged to due another loose or failed component that is still in service on the vehicle. The vehicle is stock and has not been modified previously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567731January 25, 2024
FUEL/PROPULSION SYSTEM
Jeep stoped running Towed to dealership Diagnostic shows recall fuel pump failure . Z 96/NHTSA-22V-767 I have dealership RO# 68945 Case # 88652766
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566163January 17, 2024
STEERING
When driving on the interstate at interstate speeds, the steering randomly locked up. The steering wheel could not be turned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564649January 10, 2024
STEERING, SUSPENSION
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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