Jeep Commander Complaints (2008)

437 consumer complaints on file.

#10544462September 19, 2013
ELECTRICAL SYSTEM:IGNITION
ON SEPTEMBER 17TH, 2013 AT 10:00AM, I WENT TO START MY 2008 JEEP COMMANDER AND IT WOULD NOT TURN OVER. I WAS GETTING A "DAMAGED KEY" OR "WRONG KEY" ERROR MESSAGE. MY HUSBAND CAME FROM HIS JOB TO ALSO START IT. HE WAS ABLE TO GET THE CAR TO START VERY INTERMITTENTLY. WE DECIDED THAT I WOULD LEAVE WORK TO TAKE THE CAR HOME TO TRY THE SPARE KEY. IT ALSO DID NOT WORK. AT 1:00PM ON SEPTEMBER 17TH, WE WERE ABLE TO GET THE CAR TO THE JEEP DEALERSHIP. THE DEALERSHIP DIAGNOSED THE CAR AS NEEDING A NEW KEY FOB. I LET THEM KNOW THAT I FIRMLY BELIEVED THEY WERE INCORRECT AND THAT IT WAS THE WIRELESS IGNITION MODULE. THEY PROCEEDED WITH THE KEY FOB. ON SEPTEMBER 18TH, I CALLED THE DEALERSHIP TO FOLLOW UP ON THE STATUS OF MY CAR. THEY NOTED THAT IT WAS NOT THE KEY FOB, BUT THE WIRELESS IGNITION MODULE LIKE I SAID THE DAY PRIOR. THE DEALERSHIP LET ME KNOW THE PART WAS ON BACK ORDER AND I WAS NUMBER 103 ON THE WAITLIST. AFTER A LOT OF RESEARCH ON THE INTERNET, IT APPEARS THE ISSUE WITH THE WIRELESS IGNITION MODULE IS VERY COMMON WITH JEEPS. I HAVE NOW CALLED JEEP FOUR TIMES (SEPTEMBER 18TH - TWICE; SEPTEMBER 19TH - TWICE) AND HAVE NOT RECEIVED A SINGLE RETURN CALL TO BRING RESOLUTION TO THIS ISSUE. I NOW HAVE A CAR THAT DOES NOT RUN AND NO ANSWERS ON WHEN TO EXPECT A PART....A PART THAT HAS HAD A LOT OF ISSUES FOR JEEP OWNERS. WHERE IS JEEP'S RESPONSIBILITY TO THEIR CUSTOMERS? THE LACK OF CUSTOMER SERVICE AND ANSWERS IS VERY DISHEARTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543211September 12, 2013
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE SHUTS OFF WHILE DRIVING. CAR JUST SHUTS OFF ALL POWER AND THE ENGINE. IT RESTARTS AFTER A FEW MINUTES. I HAVE TAKEN IT TO THE DEALER, BUT THEY HAVE NEVER BEEN ABLE TO REPLICATE IT. IT HAS HAPPENED OVER 30 TIMES IN THE LAST FEW YEARS. I PURCHASED THE VEHICLE AS OUR FAMILY VEHICLE. HOWEVER, IN THE PAST COUPLE YEARS MY WIFE AND I MOSTLY JUGGLE OUR OTHER VEHICLE, ESPECIALLY WITH OUR SMALL CHILDREN. THIS LAST TIME IT OCCURRED WAS 9/09/2013 WHILE ON THE FREEWAY AT A SPEED OF 60MPH. I NARROWLY ESCAPED A POTENTIALLY HORRIFIC ACCIDENT WITH A COUPLE EIGHTEEN WHEELERS. I PUSHED IT OFF TO THE SIDE OF THE ROAD BY MYSELF. EVENTUALLY IT STARTED LONG ENOUGH TO GET TO AN OFFRAMP WHERE IT STOPPED AGAIN. IT WAS TOWED AND IS NOW AT THE DEALERSHIP. HOWEVER, NOW I SEE BY LOOKING ONLINE THAT IT IS A COMMON PROBLEM. I AM ASTONISHED THAT CHRYSLER WOULD ALLOW THIS TO BE HAPPENING AND KNOWINGLY PUT US ALL IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538242August 31, 2013
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I HAVE HAD SEVERAL OCCURRENCES OF MY JEEP STALLING WHILE DRIVING. RANGE IN SPEEDS ARE FROM 5 - 60MPH. CHANGED A COMPUTER AND STILL HAVING THE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537712August 28, 2013
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE IGNITION RUNNING AND THE PARKING BRAKE ENGAGED WHEN THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE DRIVER JUMPED OUT OF THE VEHICLE BEFORE IT CRASHED INTO A WATERWAY. THE DRIVER SUSTAINED A SWOLLEN ANKLE AS A RESULT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PULLED OUT OF THE WATER AND TOWED TO A LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED BUT WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 55000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10535434August 14, 2013
ELECTRICAL SYSTEM
THERE SEEMS TO BE A NATIONWIDE PROBLEM WITH 2008 JEEP COMMANDERS. THE CAR WILL NOT START,OR WILL STALL WHILE DRIVING THAT CAN CAUSE A MAJOR ACCIDENT!!!!! THIS HAS TO DO WITH THE WIN MODULE. IT IS SUCH AN ISSUE THAT THE PART NEEDED HAS BEEN ON BACK ORDER FOR MONTHS!!!!! WHAT IS IT GOING TO TAKE TO TAKE FOR CHRYSLER TO RECALL THIS VEHICLE!! I AM PAYING FOR A CAR THAT I CAN NOT DRIVE!!! SO I HAVE TO PAY FOR A RENTAL CAR AND THIS JEEP!!!! IF NOTHING IS DONE, WILL CLASS ACTION LAWSUIT BE THE NEXT STEP?? PLEASE RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535122August 13, 2013
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE IGNITION SWITCH SHUTS OFF WITHOUT WARNING. I HAVE TAKEN THE VEHICLE INTO THE CHRYSLER DEALER AND THEY HAVE REFUSED TO REPLACE THE SWITCH EVEN THOUGH I AM WILLING TO PAY ALL COSTS. THEY SAY THIS IS SUCH A BIG PROBLEM THAT THE SWITCHES ARE BEING RESTRICTED (CANNOT BE REPLACED UNLESS THERE IS CURRENT DANGER TO THE OWNER) BY CHRYSLER. THIS HAPPENS ALL THE TIME AS I WAS DRIVING ON THE EXPRESSWAY AND THE CAR JUST SHUT OFF. THIS HAS HAPPENED APROX. 30 TIMES IN THE LAST 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533804August 6, 2013
ELECTRICAL SYSTEM
THE FOB IS A ENGINEERING DESIGN FLAW. I NOW HAVE TO BUY MY 3RD ONE SINCE I BOUGHT THE CAR BECAUSE IT DOESN'T WORK PROPERLY WILL NOT LOCK THE DOORS NOW. I HAVE TRIED 2 BATTERIES BUT THIS DOESN'T SOLVE THE PROBLEM.THIS IS MY 4TH COMPLAINT SINCE LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533018August 1, 2013
VEHICLE SPEED CONTROL, ENGINE
THERE HAVE BEEN TWO TIMES THAT THE VEHICLE JUST WOULD NOT START AFTER A RAIN, BUT WHEN WE HAD IT LOOKED AT NO PROBLEMS AND IT HAS NOT HAPPENED AGAIN. THE MAJOR ISSUE IS THAT WHILE DRIVING HOME ON THE TOLL ROAD ALL OF THE SUDDEN THE VEHICLE JUST LOST POWER AND WOULD NOT GO OVER ABOUT 30MPH, SO I HAVE TO TRY AND GET ACROSS A TOLL ROAD IN RUSH HOUR TRAFFIC SO THAT I CAN TURN IT OFF AND BACK ON. WHEN I DID THAT IT CAME BACK ON FINE. THIS HAS HAPPENED MULTIPLE TIMES, BUT WHEN WE CALLED CHRYSLER THEY TOLD US THERE WAS NO RECALL FOR OUR VIN, BUT IT SOUNDS LIKE THE SAME EXACT PROBLEM THAT THE NON 4X4 2008 COMMANDER HAS AND THAT DID GET A RECALL. NOW THE VEHICLE DID IT AGAIN LAST NIGHT AND WILL NOT CORRECT ITSELF WITH A RESTART, AND WILL NOT GO 30MPH. I CAN'T BELIEVE THAT SO MANY OF US ARE HAVING THE SAME EXACT ISSUE AND THERE IS NOTHING BEING DONE ABOUT IT, I GUESS SOMEONE REALLY DOES HAVE TO BE INJURED OR DIE TO GET ANY ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526284July 23, 2013
POWER TRAIN
I KNOW NOW THAT IM NOT THE ONLY ONE WITH THIS PROBLEM, MY 2008 JEEP COMMANDER LOOSES POWER AS IM DRIVING AT A REGULAR SPEED. I PRESS THE GAS PEDAL AND DOES NOTHING THEN I PULL OVER TO SIDE OF ROAD TRY AGAIN, AND IT WORKS AGAIN. AFTER THE 5TH TIME I'VE BEEN TAKING IT TO 3 DIFFERENT DIAGNOSE AND REPAIR SHOPS BUT THEY CANT FIND THE PROBLEM BUT IT STILL DOES IT SOMETIMES. I NEVER HAD ANY PROBLEMS WITH IT BEFORE, I TAKE IT TO GET MAINTENCE MY HUSBAND JUST BOUGHT NEW TIRES, NEW BATTERY FOR IT, AND THIS HAPPENS.ALL IM JUST ASKING IS TO PLEASE TRY AND FIND OUT WHAT THE PROBLEM IS AND FIX IT BECAUSE WE HAVE A 3 YEAR OLD DAUGHTER AND EVERY TIME WE GO OUT, SHE GETS SCARED THINKING THAT THE CAR IN BACK OF US IS GOING TO HIT US. PLEASE DONT WAIT UNTIL SOMETHING LIKE THAT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523635July 8, 2013
SERVICE BRAKES
PARKING ASSISTANT BRAKE LIGHT COMES ON. WHENEVER CAR IS DRIVEN OVER A BUMP LOUD CLANKING NOISE HAPPENS. TOOK CARE TO MUFFLER MAN THINKING IT WAS A BROKEN BRACKET HOWEVER THE MECHANIC SAID BECAUSE OF THE DESIGN OF THE PARKING BRAKE OVER THE CHASSIS IT RUBS AND HAS WORE DOWN THE RUBBER CASING THEREFORE THE BRAKELINE IS EXPOSED. WAS TOLD TO TAKE IT TO THE DEALERSHIP. THIS IS MY 2ND COMPLAINT AND NOW HAVE ANOTHER ISSUE TO ENTER. WHEN DOES THIS BECOME A LEMON LAW ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523644July 8, 2013
ELECTRICAL SYSTEM
I STOPPED AT A STORE WHEN I CAME OUT THE CAR WOULDN'T START. TOOK CARE TO DEALERSHIP THE IGNITION MODULE WAS BURNT OUT AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522626July 1, 2013
ENGINE
BEGINNING AROUND THE WEEK OF JUNE 7TH, I BEGAN EXPERIENCING ISSUES WITH MY COMMANDER. I WOULD PUT THE KEY IN THE IGNITION AND IT WOULDN'T START. THE LIGHTS, RADIO ETC WOULD COME ON BUT THE CAR WOULDN'T "TURN OVER". AFTER A COUPLE OF ATTEMPTS, IT WOULD START. THE FOLLOWING WEEK WHILE DRIVING ON HIGHWAY 95 IN BOSTON, THE CAR STOPPED UNEXPECTEDLY. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND WAS VERY SHAKEN UP. I WAS ABLE TO START THE CAR AGAIN AND DROVE HOME. THE FOLLOWING DAY IT HAPPENED AGAIN WHILE DRIVING AND I IMMEDIATELY CALLED THE DEALERSHIP. ON JUNE 14TH I HAD THE CAR TOWED THERE BECAUSE I WAS AFRAID TO DRIVE. I WAS TOLD THAT I NEED A WIRELESS IGNITION MODULE BUT THERE WERE NONE AVAILABLE & CHRYSLER WAS WAITING ON IT FROM THE MANUFACTURER. I WAS ALSO TOLD THAT THERE WAS A WAITING LIST OF APPROX 1,700 CUSTOMERS WAITING FOR THIS PART AND SEVERAL HUNDRED, LIKE ME COULDN'T DRIVE THEIR CAR. I ESCALATED TO CHRYSLER CUSTOMER SERVICE WHO HAVE CONTINUED TO GIVE ME THE RUN AROUND AND AS OF TODAY THEY HAVE NO STATUS ON THE PART. I HAVE BEEN PAYING FOR A RENTAL CAR SINCE 6/15. I DID SOME RESEARCH ONLINE AND JUST BY TYPING IN THE NAME OF THE PART AND FOUND SEVERAL FORUMS WHERE OTHER JEEP OWNERS ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THAT CHRYSLER NEEDS TO LOOK INTO THIS TO SEE IF THEIR IS A LARGER ISSUE OR AT LEAST MAKE THE REPLACEMENT PARTS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522254June 28, 2013
VEHICLE SPEED CONTROL
THE CAR STAR DECREASING SPEED AND WONT ACCELERATE. HAVE TO PARK TURN IT OFF AND STAR IT AGAIN AND HAPPEN MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521874June 26, 2013
ELECTRICAL SYSTEM, ENGINE, STEERING
HAVE HAD MULTIPLE ISSUES WITH JEEP STALLING. FOR 2 YEARS NOW IT HAS RANDOMLY STALLED AFTER PASSING OVER LARGE UNEVEN SURFACES IN ROAD. HAVE TAKEN IN TO CHRYSLER JEEP FACILITIES AND WAS TOLD NOTHING COULD BE DIAGNOSED. A NEW ISSUE IS WHEN I AM SIMPLY DRIVING THE VEHICLE WILL STALL. HAVING MY 3 SMALL CHILDREN IN THE CAR WHEN THIS HAPPENED YESTERDAY WAS BEYOND TERRIFYING. SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED WITH THIS PROBLEM THAT SEEMS TO BE A COMMONALITY IN JEEPS. SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519848June 14, 2013
ELECTRICAL SYSTEM
I WAS MAKING A LEFT TURN ON A LOCAL ROAD, I WAS STARTING TO ACCELERATE WHEN THE CAR SHUT OFF WITHOUT WARNING. I GLIDED SAFELY TO THE SIDE OF THE ROAD. LOST POWER STEERING, POWER BRAKES. THE RADIO AND HEADLIGHTS WERE STILL ON. I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE ENGINE. DIDN'T SEE ANY WARNING LIGHTS. I WAS ONLY GOING AT LESS THAN 10 MPH AND I WAS PULLING FROM A FULL-STOP. THE SAME THING HAPPENED 3 DAYS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515562June 6, 2013
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHILE DRIVING AT HIGHWAY SPEED VEHICLE LOST ENGINE POWER SLOWING VEHICLE ON HIGHWAY. SPEED IS RESTORED AFTER FOOT IS TAKEN OFF ACCELERATOR AND REAPPLIED. LIGHTS APPEAR ON DAYS INDICATING THE STABILITY CONTROL AND AN ELECTRICAL PROBLEM. VEHICLE WAS BROUGHT TO MECHANIC SEVERAL TIMES AND COULD NOT LOCATE ANY PROBLEMS. LOSS OF POWER IS NOW AT RANDOM INTERVALS AT ALL SPEEDS AND ALL CONDITIONS. MECHANIC IS STILL UNABLE TO LOCATE ANY PROBLEM. FEAR AN INCIDENT COULD OCCUR AT ANY TIME RESULTING IN A CRASH AT HIGHWAY SPEEDS. LOTS OF INFORMATION ABOUT THE SAME PROBLEM LOCATED ON THE WEB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515208June 5, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING TO PICK UP MY KIDS FROM SCHOOL AROUND 2:30 THAT AFTERNOON. WHEN COMING UP TO A GREEN LIGHT I WAS MAKING A RIGHT TURN AND EVERYTHING LOCKED UP IN MID TURN. GOOD THHING NO ONE WAS IN FRONT OF ME OR I WOULD HAVE HIT THEM. THERE WAS A GAS STATION ON THE RIGHT & BECAUSE I WAS GOING 10 MILES AN HOUR BEFORE IT LOCKED UP I WAS ABLE TO COAST INTO THE GAS STATION. IT SCARED ME SO MUCH BACAUSE I HAD NO CONTROL. I HAD A HALF A TANK LEFT SO I KNOW IT WASNT BECAUSE OF GAS. I HAVE HAD OTHER ISSUE TOO LIKE ALL OF THE WARNING LIGHTS COMING ON AT ONCE. TROUBLES AFTER I START IT THE CAR WILL DROP DOWN TO 1ST GEAR. WHEN ITS SET ON AUTO. KNOW ONE AT DEALERSHIP CAN FIND ANYTHING WRONG WITH IT. IM SO SCARE ITS GOING TO LOCK UP AGAIN ON ME AND CAUSE A WRECK & I HAVE 3 KIDS SO IM SCARE THEY WILL BE IN CAR WHEN IT HAPPENS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514245May 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM/POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512839May 20, 2013
TRACTION CONTROL SYSTEM
UPON DRIVING MY JEEP COMMANDER THE CAR WILL SLOW DOWN. YOU HAVE TO PULL OVER SHUT THE CAR OFF AND RESTART AND SLOWLY EXCEL AND SOMETIMES IT WILL HAPPEN AGAIN. I HAVE HAD THE TRACTION INDICATOR COME ON OCCASIONALLY. THE CAR ONLY HAS 87,000 MILES IS THIS PART OF THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512301May 16, 2013
VEHICLE SPEED CONTROL
AS YOU SPEED UP FROM A STAND STILL THE THROTTLE CONTROL INDICATOR FORCES THE CAR TO SLOW DOWN. HAVE TO PULL OVER TO SIDE OF THE ROAD AND TURN OFF THE CAR. START THE CAR BACK ON AND SLOWLY EXCEL, SOMETIMES THE THROTTLE WILL ACT UP AGAIN, AND HAVE TO TURN OFF CAR AGAIN. AND TODAY THE TRACTION INDICATOR TURNED ON WHILE DRIVING AND AS THE CAR SLOWED DOWN THE THROTTLE CONTROL FORCED MY HUSBAND TO PULL OVER AND TURN OFF THE CAR. IT SEEMS TO ACT UP WHEN THE WEATHER GETS WARMER. TOOK THE CAR TO THE DEALER LAST YEAR AND THE GAS PEDAL WAS REPLACED AND THEY ASSURED THAT THE PROBLEM WAS FIXED. BUT THE CAR IS ACTING UP AGAIN. I AM PRETTY SURE I AM NOT THE ONLY ONE THAT IS EXPERIENCING THESE KIND PROBLEMS WITH THE JEEP COMMANDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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