Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10105784January 5, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE 2000 JEEP CHEROKEE DOES NOT PROVIDE ANY DIAGRAM FOR THE FUSE PANEL OR A MEANS TO DETERMINE WHICH FUSE OR RELAY PROTECTS A PARTICULAR CIRCUIT. THE OWNER'S MANUAL REFERS TO A CHART ON OR NEAR THE PANEL, AND THE ACCESS DOOR TO THE PANEL CONTAINS AN IMPRINT REFERING TO THE OWNER'S MANUAL. SEVERAL SAFETY RELATED SYSTEMS ARE ROUTED THROUGH THE FUSE PANEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103024December 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
FREEZE PLUGS FAILED IN MY 2000 JEEP CHEROKEE SPORT, CAUSING THE ENGINE COOLANT TO LEAK, AND MAKING VEHICLE INOPERATIVE. COST OF REPAIRS TOTALED $1125.33. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099691November 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAD MUTIPLE PROBLEMS WITH THE BRAKES. THIS HAS CAUSED THE BRAKES TO BE REPLACED THREE TIMES WITHIN THE YEAR, AS WELL AS HAVING THE CALPERS AND ROTORS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099545November 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATED THE FRONT BRAKES WARPED. AS A RESULT, FRONT END SHOOK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098118November 1, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
MANUFACTURER'S OMISSION OF CRITICAL INFORMATION FROM OWNERS' MANUAL AND VEHICLE COMPONENTS. USE CIRCUIT LABELS DO NOT EXIST FOR THE FUSE PANEL LOCATED IN THE PASSENGER COMPARTMENT OF THIS VEHICLE. THE OWNERS MANUAL STATES THAT ONE SHOULD REFER TO THE FUSE PANEL COVER. THE FUSE PANEL COVER, HOWEVER, STATES THAT ONE SHOULD REFER TO THE OWNERS MANUAL. IN AN EMERGENCY SITUATION (E.G. REMOTE BREAKDOWN OR FAILURE OF LIGHTING CIRCUIT, WIPERS,ETC.) IT WOULD BE VERY DIFFICULT TO DIAGNOSE. EACH FUSE WOULD HAVE TO BE REMOVED AND A SPARE REINSERTED TO VERIFY WHETHER OR NOT EACH IS FUNCTIONAL.FAILURE HAS NOT YET BEEN CORRECTED DESPITE CONTACTING THE MANUFACTURER AND DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097570October 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
BRAKES MALFUNCTIONED BOTH RIGHT AND LEFT ROTORS WERE SCORED AND RUINED ON THE INSIDE ONLY. *BF THE BRAKES FAILED AT 33,809 MILES. LOOKING THROUGH THE WHEEL FROM THE OUTSIDE, THE OUTSIDE OF THE ROTORS LOOKED GOOD WITH NO UNUSUAL WEAR. THE VEHICLE ALSO HAD AIR CONDITIONING PROBLEMS AND NEEDED TO HAVE THE MUFFLER REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097295October 20, 2004
AIR BAGS:FRONTAL
AFTER BEING INVOLVED IN A HEAD ON ACCIDENT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB.......*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10093766October 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY 2000 JEEP CHEROKEE FROM LEHMERS JEEP IN CONCORD, CALIFORNIA IN THE SPRING OF 2000. IVE HAD ALL THE SERVICING DONE THERE AS SUGGESTED. I TAKE CARE OF MY CAR AND DRIVE IT GENTLY. IN AUGUST OF THIS YEAR, DURING THE WEEK PRIOR TO MY SCHEDULED 60,000 MILE SERVICING THE CAR OVERHEATED TWICE. I IMMEDIATELY PULLED OVER AND LET THE CAR COOL OFF. WHEN THE CAR WAS SERVICED THE BLOCK WAS CRACKED, THE WATER PUMP HAD MALFUNCTIONED. THE SERVICE DEPARTMENT REPLACED THE BLOCK AND TOLD ME THAT IT WAS REPLACED WITH AN IMPROVED BLOCK AS THE ORIGINAL ONE WAS KNOWN TO CRACK EASILY. THE BILL FOR SERVICE AND REPLACING THE CRACKED BLOCK WAS $3364.19. I BELIEVE THAT I SHOULD BE REIMBURSED FOR THE COST OF REPLACING THE BLOCK. IT WAS KNOWN TO BE DEFECTIVE. I HAVE HAD ALL MY SERVICING DONE AT LEHMERS JEEP PER THEIR SCHEDULE. I REQUESTED REIMBURSEMENT FROM THE DAIMLER CHRYSLER CUSTOMER ASSISTANCE CENTER BUT WAS REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091554September 8, 2004
ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE HORN AND CRUISE CONTROL DID NOT WORK. BUT THE AIR BAG LIGHT WAS ON. THE DEFECTS WERE REPORTED TO THE MANUFACTURER, AND THEY STATED THERE WERE NO OTHER COMPLAINTS ON THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079447August 12, 2004
ELECTRICAL SYSTEM
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. AFTER RECEIVING A JUMP START, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082414July 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT SPEEDS OF 50 TO 60 MILES AN HOUR WHILE BRAKING OR IF A BUMP IS HIT IN THE ROAD, FRONT TIRE VIBRATION OCCURS AND WILL ONLY STOP WHEN SPEED IS LOWERED TO BELOW 40 MPH. AFTER TYPING IN "JEEP CHEROKEE FRONT END VIBRATION" ON INTERNET SEARCH DID I FIND THAT THIS PROBLEM IS PRESENT IN ALL CHEROKEES. IT SEEMS THAT THE PROBLEM STEMS FROM THE BRAKE CALIPERS WARPING THE ROTORS EVERY 8-10 THOUSAND MILES. THIS IS RIDICULOUS AND IS A SAFETY ISSUE. THIS VIBRATION MOVES THE STEERING SIDE TO SIDE VIOLENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082318July 20, 2004
TIRES:TREAD/BELT
COMPLETE SEPARATION OF TIRE TREAD FROM SIDEWALL. TIRE IS GENERAL AMERITRAC, TUBELESS RADIAL, CK-37121 35408, TREAD 4 PLIES OF 2 STEEL AND 2 POLYESTER, SIDEWALL 2 PLIES POLYESTER, SIZE P235/75R15, 105S, M+S, DOT ADHL 35A 4902, AUTO WAS A 2000 JEEP CHEROKEE CLASSIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073665July 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AT AN UNDETERMINED SPEED, THE FRONT END VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED THREE TIMES, EVERY 15,000 MILES. *AK THE CONSUMER FOUND THREE OTHER VEHICLES OF THE SAME MAKE/MODEL EXPERIENCED THAT SAME PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073112May 25, 2004
SUSPENSION:FRONT
AT SPEEDS BETWEEN 50MPH AND 60MPH, FRONT END OF VEHICLE AND STEELING WHEEL SHAKES VIOLENTLY. HAVE CHANGED TIRES, BRAKES, HAD TIRES BALANCED, AND FRONT END ALIGNED. THE CAUSE IS THOUGHT TO SUSPENSION OR BEARING ACCORDING TO ALL MECHANICS THAT LOOK AND DRIVE IT. NO ONE KNOWS FOR SURE, ONLY THAT THE MECHANICS SAY THAT THIS YEAR CHEROKEE, IS KNOWN FOR THIS, AND THEY HAVE ALL SAID THERE IS NO KNOWN INVESTIGATION ABOUT THIS DANGER IN PROGRESS. FROM WHAT I HAVE READ AT THIS SITE ALONE, I AM CURIOUS AS TO WHY THERE IS NO INVESTIGATION REGARDING THIS PROBLEM WITH THE FRONT END...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073513May 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN PRESSING ON THE BRAKE PEDAL AT ANY SPEED VEHICLE VIBRATED FROM THE FRONT END. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC I DETERMINED BOTH FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED OVER NINE TIMES, STARTING AT 5,000 MILES OF OWNING THE VEHICLE ,AND CURRENTLY THE VEHICLE WAS AT 36,202 MILES. CONSUMER INFORMED CHRYSLER ON TWO OCCASIONS ABOUT THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067187May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES PEDAL PULSATED, AND STEERING WHEEL SHOOK. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BRAKE PADS AND BOTH FRONTAL ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068602April 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING THE BRAKES VEHICLE SHOOK AND VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS AND BOTH FRONT BRAKE ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054208April 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE ROLLED AND HIT ANOTHER VEHICLE. THE MANUFACTURER SENT A REPRESENTATIVE TO ASSESS THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10066728April 7, 2004
SUSPENSION
WHILE DRIVING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064276March 31, 2004
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIRBAG LIGHT STAYS ON AND HORN DOESN'T WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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