Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10149221February 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON DECEMBER 17TH OF 2003, I BROUGHT MY 200 JEEP CHEROKEE IN FOR SERVICE AT A LOCAL AUTO SHOP. HE DISCOVERED THROUGH A DIAGNOSTIC CHECK THAT THE ENGINE WAS SKIPPING ON # 3 AND # 5 CYLINDER. THEY REPLACED THE ENGINE COIL PACK AND SPARK PLUGS. THE VEHICLE AT THAT TIME HAD 89,941 MILES ON IT. ON JANUARY 31ST OF 2006, THAT SAME JEEP WAS BROUGHT TO THE SHOP AGAIN WITH A SKIP IN THE ENGINE. IT WAS ALSO DETERMINED THROUGH A DIAGNOSTIC MACHINE THAT THE SAME PROBLEM WAS OCCURRING. THIS TIME THE ENGINE HAD 126,350 MILES ON IT. THAT IS LESS THAN 40K MILES IN 25 MONTHS. I AM NOT SURE WHAT THE WARRANTY IS ON THIS UNIT, BUT IT WOULD BE GREATLY APPRECIATED IF SOMEONE COULD LOOK INTO THIS MANNER. I HAVE SPENT ALMOST $600 IN 2 YEARS FOR THE SAME PROBLEM. THERE MUST BE SOME SORT OF AN ISSUE. PLEASE LET ME KNOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147173January 8, 2006
AIR BAGS:FRONTAL
CAR WAS IN A CHAIN REACTION ACCIDENT. I WAS HIT FROM BEHIND AND PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS A TOTAL LOSE AS WAS THE CAR I WAS PUSHED INTO. THE AIR BAGS DID NOT INFLATE. *NM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10143518November 23, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED WHILE DRIVING SOMETHING RAN IN FRONT OF DAUGHTER'S VEHICLE. SHE TURNED THE WHEEL TO AVOID THE ROAD HAZARD AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER, AND EJECTED BOTH THE DAUGHTER AND HER PASSENGER THROUGH THE WINDSHIELD. THE POLICE STATED BOTH HAD ON THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT AND INSURANCE REPORTS WERE TAKEN. BOTH THE CONTACT'S DAUGHTER AND THE PASSENGER WERE SERIOUSLY INJURED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10140909October 27, 2005
ELECTRICAL SYSTEM:IGNITION
WITH THE KEY IN THE OFF POSITION, THE ENGINE CONTINUES TO RUN. THIS IS THE THIRD OCCURRENCE. I WILL LIST THE DATE OF FIRST OCCURRENCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137859September 27, 2005
STEERING:LINKAGES
DT: THE CALLER SAID THAT WHILE DRIVING AT 10 MPH LOST STEERING CONTROL. HE JUST GOT OFF THE HIGHWAY AND WAS STARTING TO TURN INTO A PARKING LOT WHEN HE LOST CONTROL OF THE VEHICLE. HE SAID THE STEERING WHEEL WOULD SPIN FREELY INTO CIRCLES. THERE WERE NO ACCIDENTS OR INJURIES. VEHICLE WAS TOWED TO A REPAIR SHOP. HE WAS TOLD THAT THE COMPRESSION BOLT THAT HOLDS THE STEERING KNUCKLE AND THE STEERING WHEEL SPINDLE TOGETHER CAME LOOSE AND CAUSED THE LOSS OF STEERING. THE REPAIR SHOP TIGHTENED THE BOLT. DEALER SAID THEY NEVER HEARD OF THAT PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136777September 16, 2005
UNKNOWN OR OTHER
BAD LEAK COMING THROUGH PASSENGER SIDE THROUGH HEATING DUCT, 3 INCHES OF STANDING WATER COMMON ON RAINY DAYS IN PASSENGER SIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131930August 8, 2005
SEATS
DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130699July 31, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY VEHICLE HAS BEEN LOSING COOLANT FOR QUITE SOME TIME. IT HAS RELATIVELY LOW MILEAGE TO HAVE HEAD PROBLEMS, BUT I NOW HAVE COOLANT IN MY OIL. I HAVE DONE SOME RESEARCH AND FOUND THAT DAIMLER-CHRYSLER USED 0331 CAST HEADS ON THIS MODEL CHEROKEE (2000 W/ 4.0L ENGINE). IT TURNS OUT THAT THESE HEADS WERE A POOR CAST ALLOWING CRACKS TO FORM NEAR THE #3 CYLINDER AREA ALLOWING COOLANT TO FLOW INTO THE OIL. THIS RESULTS IN A DROP IN OIL PRESSURE AND EVENTUALLY BEARING AND ENGINE FAILURE. I CONSIDER MYSELF SOMEWHAT LUCKY THAT I DISCOVERED THIS PROBLEM BEFORE THE ENGINE SEIZED UP ON ME, HOWEVER I AM NOW LOOKING AT OVER $1000 IN REPAIRS THAT SHOULD NOT BE NECESSARY FOR A VEHICLE WITH JUST OVER 50K MILES. I AM VERY DISAPPOINTED SINCE I BELIEVED JEEPS TO BE RELIABLY BUILT VEHICLES. I SINCERELY HOPE THAT SOMEONE FROM DAIMLER-CHRYSLER WILL READ THIS AND RECTIFY THE SITUATION BEFORE THE ENGINE FAILURE LEADS TO AN ACCIDENT OR DEATH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127722July 7, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT DOOR WINDOWS DO NOT OPERATE UP AND DOWN DUE TO THE CHEAP PLASTIC PEICE THAT HOLD THE WINDOW ON THE TRACK, POOR QUALITY .NOTHING WAS DONE BY DANBURY DODGE IN CONN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127292July 1, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
DT: CONSUMER STATED THE PLASTIC THAT GOES OVER THE HEADLIGHTS WAS ALL FOGGED UP AND IT AFFECTED DRIVING AT NIGHT. DEALER COULDN'T DO ANYTHING ABOUT IT SINCE THEY HAD ALREADY REPLACED OVER 9,000 OF FEET THE PLASTIC COVERS . SHE NOTICED THIS ABOUT A YEAR AGO, BUT IT WAS GETTING WORSE. SHE WAS TOLD BY ONE DEALER THAT IT WAS COSMETIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121861May 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
IN OCT 2000 LIS. A JEEP FROM DAMIOLIER CHYSLER. IN 2002 THE JEEP WAS ALL OVER THE ROAD TOOK TO THIER SHOP THEY CUT THE ROTTERS THE JEEP ONLY HAD 6,000 MILES IN THE YEAR 2003 HDA TO RETURN NOT EVEN A YEAR HAD GONE BY AND THEY RE-CUT THE ROTORS WITH ONLY 12,000 MILE ON THE JEEP[. THIS IS THE YEAR 2005 THE JEEP HAS ONLY 24,000 MILES AND SINCE DEC. 2004 IT STARTED AGAIN. THE PLACE WHERE I GOT THE CAR IS NO LONGER IN NJ NOW IT WILL COST ME 500.00 TO FIX SOMETHING WHICH SHOULD HAVE BEEN FIX RIGHT THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120615May 11, 2005
ENGINE AND ENGINE COOLING
ENGINE WAS KNOCKING, CHECK ENGINE LIGHT CAME ON, DIAGONISTIC TEST SHOWED 6TH CYLINDER WAS MISFIRING LIFTER WAS DAMAGED. THE CAMSHAFT WAS REPLACED AS WELL AS THE LIFTERS AND HEADGASKET. I DO NOT UNDERSTAND HOW A 2000 VEHICLE WITH ONLY 81000 KMS NEEDS $2000.00 WORTH OF REPAIRS DONE. THE DEALER ALSO ADVISED ME THAT HE CAN'T UNDERSTAND HOW THIS IS REQUIRED EITHER. HE ADVISED ME TO CALL 1-800- 465-2001 TO VOICE MY COMPLAINT. HE ALSO GAVE ME THE OLD PART TO SEND BACK TO CHRYSLER. THE 1-800 # I CALLED ADVISED ME THAT THEY WILL PUT MY INFORAMTION IN MY FILE, BUT THEY COULD NOT DO ANYTHING ELSE FOR ME NOR DID THEY WANT THE PART. I WOULD LIKE FEED BACK ON THIS COMPLAINT AS I AM NOT HAPPY WITH MY EXPERIENCES WITH CHRYSLER THUS FAR. ARE THE PARTS THEY ARE USING TO BUILD THESE VEHICLES NOT UP TO PAR? ????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118645April 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
BOUGHT CAR USED W/49,000MI. AS SOON AS I GOT IT ON THE ROAD, I NOTICED THE "CHECK GAUGES" LIGHT ILLUMINATED AT A WARM IDLE, ONLY TO FIND MY OIL PRESSURE GUAGE PEGGED AT 0 PSI. DID RESEARCH ON THE WEB AND APPARENTLY THE "0331 CAST" BREED OF CYLINDER HEADS THAT DC USED IN 2000-2001 XJ'S ARE NOTED FOR CRACKING AFTER AN OVERHEAT. SURE ENOUGH THE VEHICLE HAD A CRACK IN THE CYLINDER HEAD, WHICH CAUSED COOLANT TO MIX INTO THE ENGINE OIL. CONSEQUENTLY, MY MAIN, ROD AND CAMSHAFT BEARINGS, AS WELL AS THE CYLINDER HEAD ITSELF HAD TO BE REPLACED. LONG STORY SHORT, THERE ARE SEVERAL COMPLAINTS OUT THERE EXACTLY LIKE THIS ONE, DO RESEARCH BEFORE YOU BUY ANY CHEROKEE FROM THIS ERA USING THE 0331 HEADS. UNFORTUNATELY, DC NEVER STEPPED UP TO THE PLATE AND OFFERED A RECALL. CAVEAT EMPTOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117716April 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE, WHEELS, ELECTRICAL SYSTEM
2000 JEEP CHEROKEE ENGINE STOPPED WITHOUT WARNING.***NO ANSWER REQUIRED***. *MR THERE WAS A HOLE IN THE PISTON. AFTER THE DEALER INSPECTED THE VEHICLE, THEY STATED THERE WAS NOT ENOUGH COOLANT IN THE SYSTEM WHICH CAUSED THE FRONT FROST PLUG HEATER TO COME OUT AND THAT THE NO 1 AND 2 PISTON MELTED DOWN. THE CONSUMER HAD TO REPLACE THE ENGINE WITH ONLY 42,000 MILES ON THE VEHICLE. THE ROTORS WERE REPLACED TWICE. THE RUBBER AROUND ALL FOUR DOORS SHRUNK TO THE POINT THAT WIND AND WATER WOULD COME THROUGH. PERIODICALLY, WHEN THE VEHICLE WAS LOCKED THE HEADLIGHTS AND TAILLIGHTS WOULD COME ON AND GO OFF FOR A FEW MINUTES. THE CHROME ON THE WHEELS WAS CORRODED AND COMING OFF. THE FRONT PASSENGER ELECTRIC LOCK WAS MAKING A STRANGE NOISE WHEN THE DOORS WERE LOCK OR UNLOCKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113993March 12, 2005
ENGINE AND ENGINE COOLING
CYLINDER HEAD CRACKED AT ONLY 70,000 MILES ALLOWING COOLANT INTO THE OIL SUMP, POTENTIALLY LEADING TO ENGINE FAILURE OR, AS DEALER STATED, "ENGINE MAY SEIZE COMPLETELY *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113050February 25, 2005
TIRES
THERE ARE CRACKS ALONG THE INSIDE AND OUTSIDE OF THE TIRES, WHICH HAVE DEVELOPED AND COULD CAUSE THE VEHICLE TO HAVE A BLOW OUT ON THE ROAD. MANUFACTURER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110336February 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
LOOSING COOLANT VERY RAPID. (FILLED EVERY 2 DAYS) VEHICLE STATED TO LOOSE HEAT. COOLANT WAS ENTERING THE OIL. CRACKED HEAD GASKET WAS REPLACED AT $1300.00 WAS ADVISE HEAD GASKET WAS MADE AT THE MANUFACTURER TO THIN AND THIS CAUSED THE CRACK, AND THIS IS A COMMON CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110229February 9, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MY 2000 JEEP CHEROKEE [XXX] PASSENGER SIDE SEAT BELT IS HARD TO BUCKLE UP DUE TO SOME MECHANICAL INTERFERENCE INSIDE THE BUCKLE ITSELF. BOTH FRONT SEAT BELT LATCHES ARE DIFFICULT TO RELEASE BECAUSE THE RELEASE BUTTON DOES NOT ALLOW THE STRAP BUCKLE TO COME OUT WITHOUT A LOT OF MANIPULATION CAUSING THIS TO BE A SAFETY PROBLEM. *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109896February 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2000 JEEP CHEROKEE WAS PURCHASED NEW IN 2000. SINCE THEN, MY FRONT BRAKES AND ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. THE DEALER REPLACED THEM AT 7000 MILES AND AFTER THAT REFUSED. SAID IT WAS NORMAL WEAR AND TEAR AFTER 10,000 MILES AND NOT UNDER WARRANTY. SAID IT WAS BECAUSE I DRIVE MY VEHICLE FOR WORK (POST OFFICE) AND STOP A LOT. THERE ARE 35 PAGES OF COMPLAINTS ON THE INTERNET STATING EXACTLY THE SAME PROBLEM AT EVERY 7000 MILES AND 54 COMPLAINTS ON YOUR SITE WITH THE SAME PROBLEM. WHEN THE ROTORS WARP, THE CAR IS VERY DIFFICULT TO STOP SAFELY AT 40 TO 55 MPH. APPARENTLY, CHRYSLER HAS HAD THIS COMPLAINT SINCE 1998 THRU 2003. WHY HASN'T THERE BEEN A RECALL? A SAFETY VIOLATION?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108938January 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING AT HIGH SPEEDS VEHICLE VIBRATES HEAVILY. DEALERSHIP REPLACED THE BRAKES EVERY 3000 MILES. THE PROBLEM HAS NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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