Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#10001087December 17, 2002
INTERIOR LIGHTING
CONSUMER STATES STARTED THE VEHICLE AND DROVE 1/8 OF MILE, WHILE DRIVING VEHICLE NOTICED A HEAVY SMOKE UNDER THE DASH, WHICH CAUGHT ON FIRE. TOTAL LOSS OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10001078December 13, 2002
AIR BAGS
CONSUMER STATES HIS DAUGHTER HAD A HEAD ON COLLISON WITH HIS JEEP AND THE AIR BAGS DID NOT DEPLOY. HE ALSO STATES SHE WAS GOING ABOUT 35-40 MPH AND HIT A TREE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#770637December 9, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL PUMP FAILED AND WAS REPLACED ON 9/5/02. PICKED UP JEEP AND IT BROKE DOWN ON THE WAY HOME. WAS TOWED BACK TO SHOP. REPLACED FUEL PUMP 5 MORE TIMES IN THE PAST 2 MONTHS AND HAVE BEEN NOTICING A STRONG PETROL SMELL. LAST TIME THE MECHANICS TOLD ME TO PICK UP THE JEEP IT WOULDN'T EVEN START AND THE PETROL SMELL CONTINUED. NOW TOLD BY MANAGER AT THE CHRYSLER SHOP THAT AN INTERNAL MEMO WAS ISSUED IN 1997 STATING THAT 1996 CHEROKEES HAD ALREADY STARTED HAVING PROBLEMS WITH THE FUEL SYSTEM, INCLUDING FAULTY FUEL PUMP SYSTEMS AND CORRODED FUEL TANKS. THEY SAID THAT THEY DON'T KNOW WHAT ELSE TO DO OTHER THAN REPLACE THE FUEL TANK AT MY COST. CHRYSLER IS HOLDING TRUE TO CHARACTER AND INSISTS THAT A JEEP WITH SO MANY MILES (IT'S A '96 WITH ONLY 58K MILES) WILL HAVE LOTS OF PROBLEMS. THEY DO NOT SEEM TO THINK IT IS STRANGE THAT SUCH A MEMO WAS ISSUED DETAILING CORROSION IN THE TANKS OF A HIGH PERCENTAGE OF '96 JEEPS ONLY ONE YEAR AFTER MANUFACTURING DATE. AM WORRIED ABOUT THE SMELL OF FUEL IN THE CAR AND SAFETY IN THE EVENT OF A SIDE IMPACT ACCIDENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770603December 8, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
PUT 4 FUEL PUMPS IN VEHICLE, TOLD IT NEEDED NEW GAS TANK, PLASTIC TANK LINING IS SEPARATING AND CLOGGING FUEL PUMP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023164November 22, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATE WHILE TURNING IGNITION SWITCH VEHICLE WOULD NOT START VEHICLE WAS SERVICE TECHNICIAN NOTICE FUEL PUMP NEED TO BE REPLACE CONSUMER IS NOW ON THIRD FUEL PUMP. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769687November 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REAR BRAKES LOCKED ON AT LEAST 25 OCCASIONS. USUALLY HAPPENS IN FIRST FEW MINUTES OF DRIVING, AND WHEN WET. BRAKES WERE REPAIRED BY DODGE/JEEP DEALER 2 MONTHS AGO STILL LOCKED. CHECKED BY CERTIFIED MECHANIC LAST WEEK, COULD FIND NOTHING WRONG. YESTERDAY MORNING AT ABOUT 9:00 A.M. DURING STEADY RAIN, APPLIED BRAKES AT 55 MILES PER HOUR TO SLOW VEHICLE FOR CAR IN FRONT THAT HAD APPLIED BRAKES. BRAKES LOCKED AND VEHICLE FISH TAILED TO RIGHT, SPUN AT LEAST TWICE, TIPPED OVER AND HIT GUARD RAIL AT LEAST TWICE. I WAS EXTRACTED FROM VEHICLE WITH ONLY MINOR CUT TO HAND AND GLASS IN NOSTRIL. VEHICLE IS TOTALED. EARLIER LAST YEAR OUR 25 YEAR OLD DAUGHTER APPLIED BRAKES TO SLOW DOWN AND SIMILAR INCIDENT HAPPENED, WHERE SHE CAME TO REST IN A DITCH. THIS HAS BEEN A CONTINUOUS PROBLEM. SUBSEQUENT TO ACCIDENT YESTERDAY, I TALKED WITH TWO OTHER OWNERS OF SAME TYPE VEHICLE WHO EXPERIENCE SAME PROBLEM ON A REGULAR BASIS. REAR BRAKES LOCK, ESPECIALLY FIRST THING IN MORNING AND WHEN THEY ARE WET. CERTIFIED AUTOMOBILE MECHANIC SUGGESTED A COMPONENT THAT CONTROLS HYDRAULIC FLUID TO ALL BRAKES EQUALLY COULD BE THE PROBLEM. WOULD APPRECIATE STATISTICS ON THIS PROBLEM IF AVAILABLE, ESPECIALLY OCCURANCES WHERE ACCIDENTS RESULTED. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10008534November 5, 2002
SUSPENSION
WHEN DRIVING, IF VEHICLE EXCEEDED OVER THE SPEED OF 50 MPH AND I RAN INTO THE LITTLEST BUMP IN THE ROAD THE TRUCK WILL BE SHAKING, NONE STOP UNTIL I SLOW DOWN BELOW 25 MPH OR IT WILL KEEP SHAKING BADLY. ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769316. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769246November 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
MOUNTS FAILED WHEN TURNING CAR INTO PARKING LOT. CAR IS AT DEALER FOR REPAIR NOW. SHEARED OFF BOLTS HAVE TO BE DRILLED OUT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769266November 4, 2002
SUSPENSION:REAR, SEATS, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1. ELECTRICAL SHORT UNDER LEFT SIDE DASH, MAIN WIRE BUNDLE GOING TO FUSE BOX RUBBED AGAINST BOLT AND WORE THROUGH WIRE CAUSING A SHORT. 2. NEUTRAL SAFETY SWITCH GONE BAD. 3. DRIVER'S SIDE SEAT RAIL BROKE SOMEWHERE AND SEAT ROCKS AROUND. 4. REAR LEAF SPRINGS HAVE A NEGATIVE ARCH IN THEM CAUSING REAR TO SAG AND WHEELS TO RUB WITH MINIMUM WEIGHT IN VEHICLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021797October 29, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER STATES POWER STEERING BEARING FAILS INTERMITTENLY RESULTING IN LOSS OF POWER STEERING FUNCTION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018199September 9, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER DOOR HINGES ARE WEARING OUT. IT IS HARD FOR DOOR TO STAY CLOSED/ CAN OPEN DOOR WHILE DRIVING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017634August 30, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE DOOR HINGE IS WEARING OUT, AND IT IS HARD TO SHUT DOOR. DOOR CAN OPEN WHILE DRIVING AT ANY SPEED. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014754July 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES THE FUEL PUMP IS MALFUNCTIONING FOR THE 5TH TIME IN 10 MONTHS. THE VEHICLE WILL NOT START AND STALLS WITH NO PRIOR WARNING. DEALERS SERVICE TECHNICIAN STATES APPARENTLY THERE IS NOT ENOUGH GAS CIRCULATING TO THE ENGINE. THE DEALER WAS INFORMED. PLEASE PROVIDE MORE INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014545July 23, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING 65 MPH AND WITHOUT WARNING SUNROOF AND FRAME CAME OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764119July 12, 2002
TIRES:SIDEWALL
CRACKS IN SIDEWALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786038July 8, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT 3 GRADE 8 ENGINE MOUNT BOLTS ON THE LEFT SIDE HAVE SHEARED OFF. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763823July 4, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT DISC BRAKE ROTORS HAS SERERE CORROSION, CAUSING THE WEAR SURFACE TOO SEPARATE FROM THE HUB. THIS CORROSION DIDN'T HAPPEN OVER NIGHT BUT OVER A LONG PERIOD OF TIME. RECALLS HAVE OCCUR IN OTHER STATES, THIS STATE SHOULD HAVE BEEN INCLUDED ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013019July 1, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF BLEW OFF TOP OF VEHICLE WHILE VEHICLE WAS IN MOTION. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762095May 20, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE SWITCH AND HARNESS MELTED FROM HEAT OF THE SWITCH AND BURNED THE PEICE APART.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8009899May 15, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
HINGES ON DRIVER'S DOOR ARE RUSTED, TOP HINGE IS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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