Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10222942March 31, 2008
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I OWN A 2000 JEEP GRAND CHEROKEE 4X4 IT HAS 116,000 MILES ON IT. I HAVE A PROBLEM WITH MY FAN JUST STOPPING AND THE ENGINE OVERHEATING. I HAVE A THE FAN RELAY REPLACED 3 TIMES IN THE LAST 3 YEARS AND THE FAN REPLACED ONE TIME. I DID NOT RECEIVE AND RECALL ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222309March 25, 2008
ENGINE AND ENGINE COOLING
I HAVE HAD ENGINE OVERHEATING PROBLEMS ON MY 2000 JEEP CHEROKEE, DOOR ACTUATORS GOING BAD, AND ALSO OIL PRESSURE GAUGE GOING TO ZERO, AND ALSO LOOSING ANTI FREEZE. I HAVE REPLACED THE HEAD ONCE FOR THE COOLANT LOSS AND DIDN'T DO ANY GOOD, I'VE HAD THE THERMOSTAT SWITCHED FOR OVERHEATING AND ALSO THE RADIATOR FAN , NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210702December 3, 2007
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT WAS OUTSIDE OF THE VEHICLE AND ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE HAD TO UNLOCK THE DOOR FROM THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED PREVIOUSLY WITH THE FRONT PASSENGER SIDE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED IT WAS NOT A SAFETY ISSUE. THE CURRENT MILEAGE WAS 110,523 AND FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209718November 23, 2007
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE HEADLIGHT COVERS TURNED YELLOW AND ARE COVERED WITH FILM. THE HEADLIGHTS ALSO SHINE DIMLY AT NIGHT. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE SEALANT THAT WAS USED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200806August 26, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
VEHICLE BEGAN TO VIBRATE VIOLENTLY FOLLOWED BY A LOUD BANG. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER SHUTTING DOWN THE ENGINE I FOUND THE PLASTIC FAN BLADES FROM THE ELECTRIC COOLING FAN HAD BROKEN APART AND WERE JAMMED INTO THE FAN PULLEY. I UNDERSTAND THAT THERE IS A RECALL FOR THE 2000 GRAND CHEROKEE MODEL FOR THE SAME PROBLEM. WHY IS IT LIMITED TO THAT MODEL WHEN EVIDENTLY IT IS HAPPENING TO OTHER 2000 MODEL JEEPS SUCH AS MINE A 2000 JEEP CHEROKEE CLASSIC. THE RECALL FOR THE OTHER MODEL IS VIRTUALLY THE SAME PROBLEM THAT I HAVE EXPERIENCED. WHY THE LIMIT ? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10198921August 8, 2007
AIR BAGS
CRUISE CONTROL,HORN NOT WORKING,AIRBAG LIGHT ON. DEFECTIVE CLOCKSPRING??? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197744July 28, 2007
AIR BAGS
ON JULY 26, MY SON HAD A FRONT IMPACT WRECK IN HIS 2000 JEEP CHEROKEE SPORT THAT TOTALED THE CAR, HOWEVER NEITHER THE DRIVER'S SIDE AIRBAG, NOT THE PASSENGER'S SIDE AIRBAG DEPLOYED. AS A RESULT OF THIS CRASH, MY SON, WHO WAS DRIVING HIT HIS HEAD ON THE STEERING WHEEL AND REQUIRED 11 STICHES AND MY OTHER SON, WHO WAS THE PASSENGER IN THE CAR SUSTAINED A HEAD INJURY REQUIRING 8 STICTHES AS WELL AS NUMEROUS IMPACT BRUISES. INJURIES WERE MINIMIZED BECAUSE BOTH SONS WERE WEARING THEIR SEATBELTS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10196582July 17, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS. THE MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP HAD PREVIOUSLY BEEN REPLACED. PRIOR TO THE FAILURE, THE VEHICLE OPERATED NORMALLY. THE CURRENT MILEAGE IS 125,000 AND FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195573July 8, 2007
SUSPENSION:FRONT:CONTROL ARM, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, STEERING:LINKAGES
I HAD SEVERAL TRIPS TO THE DEALERSHIP WITH THE JEEP. I PURCHASED THE JEEP ON JULY 26, 2000 NEW. I TOOK EXCELLENT CARE OF THE VEHICLE, HAVE IT CHECKED AND OIL CHANGED EVERY 2500 MILES. BEFORE THE THREE YEAR WARRANTY WAS UP I HAD A TOTAL OF 15,000 MILES ON IT. I COMPLAINED OF IT SHIMMYING AND GRINDING SOUND IN THE BACK, BUT THEY SAID THEY COULDN'T FIND A THING WRONG. IN FEBRUARY HAVING ABOUT $18,000 MILES ON IT THAT I NEEDED A NEW FUEL PUMP - $900.00 WORTH. SINCE THEN IT HAS BEEN DOWN HILL. I HAVE COMPLAINED SINCE DAY ONE THAT MY VEHICLE SHIMMIES OUT OF CONTROL INTERMITTENTLY, AND NO ONE COULD FIND ANYTHING WRONG, JUST PUT NEW CONTROL ARMS AND BUSHINGS ON IT AND, STEERING PINION, TIGHT STEERING, AND A HOST OF OTHER SUCH REMEDIES, TO NO AVAIL. THIS PAST WEEKEND, I WAS ALMOST IN A VERY SERIOUS ACCIDENT ON HIGHWAY 94, AS I DID GO OUT OF TOWN, AFTER THE ABOVE WAS FIXED, BUT APPARENTLY IT DIDN'T HELP AS MY VEHICLE SHOOK ALMOST OUT OF CONTROL AGAIN. I PUT ON MY BREAKS IMMEDIATELY AND HAD TO GO TO THE SIDE OF THE ROAD. I STOPPED, SAT FOR A WHILE, AND THEN DROVE OFF, AND IT WAS OKAY FOR A WHILE, BUT IN THE MEANTIME, A DRIVER FROM BEHIND ALMOST HIT ME WHEN I HAD TO PUT MY BREAKS ON TO TRY TO CONTROL IT SOME. I AM VERY FRUSTRATED WITH THIS VEHICLE AND FEEL IT SHOULD HAVE BEEN CALLED BACK WHEN I FIRST COMPLAINED YEARS AGO. I WROTE DAIMLER CHRYSLER A LETTER REGARDING THE FUEL PUMP A FEW YEARS AGO, BUT THE COMPANY DIDN'T EVEN RESPOND. IN THE MEANTIME, I REALLY DON'T KNOW WHAT TO DO, I WANT TO TRADE IT IN, BUT FEEL I WAS SOLD A REAL LEMON AND SHOULD BE COMPENSATED FOR THE HASSLES, REPAIR COSTS, ETC. OF WHAT I WAS HOPING WOULD NOT HAPPEN WHEN BUYING A NEW VEHICLE, AND THE WAY I TAKE CARE OF IT. I CANNOT AFFORD TO BUY ANOTHER BRAND NEW ONE, BUT DO FEEL THE COMPANY SHOULD HAVE CALLED THIS VEHICLE BACK FROM THE ONSET, AS IT HAS BEEN A LEMON, OF WHICH I HAVE EXPRESSED MANY TIMES TO THE DEALERSHIP WHERE I PURCHASED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190156May 8, 2007
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL- CALLER OWNS A 2000 JEEP CHEROKEE. CURRENT MILEAGE IS 71000. FAILURE MILEAGE IS 68000. WHILE DRIVING 40MPH CALLER NOTICED TEMEPERATURE GAUGE AND PULLED OVER AND TRIED TO CORRECT THE PROBLEM BY ADDING COOLANT TO RADIATOR. VEHICLE COOLED OFF AND HE PUT A NEW HEAD ON THE ENGINE A WEEK LATER. THE VEHICLE IS STILL RUNNING HOT. KTF THE CONSUMER STATED THE EXHAUST HEADER IS TOO CLOSE TO THE ENGINE BLOCK OIL PAN CAUSING OVERHEATING. UPDATED 06/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185577March 19, 2007
AIR BAGS
THE CLOCKSPRING IN MY 2000 JEEP CHEROKEE FAILED. AS A RESULT OF THIS I LOST ALL FUNCTIONS IN THE STEERING WHEEL. INCLUDING A OPERABLE AIRBAG AND HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180620January 24, 2007
ELECTRICAL SYSTEM
TL *- THE CONTACT OWNSA 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE MADE REPAIRS TO THE VEHICLE AND THEN HE RECEIVED A SAFETY RECALL. THE CONTACT SENT THE MANUFACTURER THE REQUIRED INFORMATION AND WAS DENIED THE REIMBURSEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178522January 4, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
SAFETY RECALL F-25 ELECTRIC RADIATOR FAN**CC OCTOBER 05 THE ELECTRIC FAN IN THE CONSUMER 'S 2000 JEEP CHEROKEE BROKE AND PUNCTURED AN HOLE IN THE VEHICLE'S RADIATOR. NOVEMBER 06 THE CONSUMER RECEIVED RECALL NOTICE FOR THE ELECTRIC FAN. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM THAT THE FAN HAD ALREADY BEEN REPLACED. THE MANUFACTURER AGREED TO REIMBURSE THE CONSUMER FOR THE REPAIR COST, BUT REFUSED TO REIMBURSE HIM FOR TOWING COST, RENTAL CAR, AND MISSED WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176948December 26, 2006
ELECTRICAL SYSTEM
TL* - THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED ABOUT 30 SECONDS AFTER THE INCIDENT. THE VEHICLE FAILED THREE ADDITIONAL TIMES BEFORE THE CONTACT COULD GET THE VEHICLE TO THE DEALER. THERE WERE NO WARNING SIGNS. THE DIAGNOSIS FROM THE DEALER WAS A SHORT IN THE VEHICLE'S COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175805December 11, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR FAILURE, HEATER CORE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175213December 5, 2006
SEATS
THE FRONT DRIVERS SIDE SEAT BROKE AT THE BACK APPROXIMATELY JULY 2003. I HAD IT REPAIRED AND I WAS TOLD THAT THE METAL IS TOO THIN AND THAT'S WHY IT BROKE. IT BROKE AGAIN SO I TRIED TO BUY A USED SEAT FROM SEVERAL SALVAGE YARDS. THEY ALL SAID THAT THEY SELL AS FAST AS THEY COME IN DO TO THE BACKS BREAKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170488October 11, 2006
STRUCTURE:BODY:HOOD
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE HOOD FLEW UP WITHOUT WARNING OBSTRUCTING BOTH THE DRIVER AND PASSENGER VIEW. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. AFTER THE CONTACT CLOSED THE HOOD, A PIECE OF STRING WAS TIED TO THE HOOD, AND FRONT GRILL TO SECURE THE HOOD DOWN WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160019June 16, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE FRONT OF THE VEHICLE SHOOK. THE VEHICLE WAS IMMEDIATELY DRIVEN HOME AND VISUALLY INSPECTED. UPON VISUAL INSPECTION, IT WAS DISCOVERED THE FAN HAD BROKEN CAUSING THE FAN COVER TO FRACTURE. PIECES OF THE FAN LODGED IN THE ENGINE AND SHROUD. THERE IS A RECALL, NHTSA CAMPAIGN #06V199000, CONCERNING THE FAN. THE VEHICLE IS NOT INCLUDED DUE THE VIN. THE MANUFACTURER HAS BEEN ALERTED OF THE PROBLEM. UPDATED 7/14/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154176March 30, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NOTICE THAT COOLANT WAS DISAPPEARING FROM THE RESERVOIR TANK...HAD TO REFILL EVERY WEEK. TOOK INTO SHOP...NO VISIBLE COOLANT LEAKS. DISCOVERED THAT COOLANT WAS LEAKING INTO THE HEAD IN BETWEEN CYLINDER 3 AND 4. COOLANT VISIBLE UNDER OIL CAP AND OIL CAP AREA. POSSIBLE DEFECTIVE HEAD CASTING (0331). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152876March 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MY WIFE'S 2000 RIGHT HAND DRIVE JEEP CHEROKEE AFTER 120,000 MILES THE CHECK ENGINE LIGHT CAME ON, THE OBD II CODE READ A TRANSMISSION PROBLEM AFTER TRYING TO FIX THE PROBLEM I TOOK IT INTO THE DEALER WHERE THE CAR WAS PURCHASED. THEY INFORMED ME THAT IT WOULD NEED A NEW TRANSMISSION, THEY DO NOT WORK ON THE AW4 TRANSMISSIONS, THEIR FIX IS TO REPLACE IT. I HAD A FRIEND INSTALL THE NEW TRANNY ONLY TO HAVE THE SAME PROBLEM 3,000 MILES LATER, SO BACK TO THE DEALER WE WENT. I WAS CHARGED $550 TO INSTALL THE NEXT ONE BECAUSE THEY DID NOT INSTALL THE FIRST. AFTER 300 MILES THE LIGHT CAME BACK ON AND THE TRANSMISSION WOULD NOT DOWN SHIFT WHICH PUT HER IN DANGER NOT BEING ABLE TO ACCELERATE AFTER DELIVERING MAIL. SO A NEW TRANSMISSION WAS PUT IN AGAIN THIS TIME FOR NO COST EXCEPT GAS TO GET IT TO THE DEALER AND MY WIFE HAVING TO USE HER LEAVE TO HAVE THIS DONE. NOW AFTER 100 MILES THE LIGHT CAME ON THE DEALER SAID THAT THE CHANCES ARE SLIM THAT THE TRANNY WAS BAD AND IT MUST BE IN THE TCM OR THE WIRING HARNESS. WHY DOES CHRYSLER INSTALL A TRANSMISSION IN A VEHICLE AND NOT TRAIN THEIR MECHANICS TO WORK ON THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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