Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#10167756September 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
I ONE DAY WAS ON MY WAY HOME FROM WORK ONE DAY AND THE CHECK ENGINE LIGHT CAME ON AND MY CAR SUDDENLY LOST ALL BACK PRESSURE I COULD NOT CLIMB HILLS AND STARTED TO SMOKE BUT BEFORE I COULD MAKE IT HOME MY CAR BEGAN TO SMOKE AND EVENTUALLY CAUGHT ON FIRE LEAVING STRANDED WITH NO VEHICLE IN SITE I THEN CALLED THE POLICE DEPT THEY HAD TO PUT OUT. THEY SAID I WAS LUCKY TO GET OUT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10155423April 16, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1996 JEEP CHEROKEE, EXHAUST MANIFOLD FAILED AT WELD POINT, NOT ABLE TO REPAIR DUE TO POOR METAL USED BY MANUFACTURER. THE EXHAUST MUST BE REPLACED, JEEP MANUFACTURER IS AWARE OF PROBLEM, REFUSES TO ADMIT IT IS A MANUFACTURES DEFECT. MECHANICS WILL TELL YOU IT IS A COMMON PROBLEM WITH JEEPS. EXHAUST MANIFOLD FAILURE IS EXPENSIVE TO FIX AND CAN LEAD TO MULTIPLE PROBLEMS WITHIN IN THE ENGINE IT'S SELF AND THE CONVERTERS. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10143334November 21, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: THE CONTACT STATED THE FUEL PUMP FAILED TWICE. THE VEHICLE WAS SMOKING AND EXPERIENCING LOSS OF POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP SAID THE PRESSURE READING WAS LOW ON THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE VEHICLE STARTED EXPERIENCING A LOSS OF POWER AGAIN. THE MECHANIC CHANGED THE FUEL FILTER, BUT IT DID NOT FIX THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, AND THE PRESSURE READING ON THE FUEL PUMP WAS LOW AGAIN. THE VEHICLE IS CURRENTLY AT THE MECHANICS BECAUSE THE PART IS ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136052September 9, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTRICAL SHORT IN THE PASSENGER COMPARTMENT RESULTED IN FIRE THAT COMPLETELY DESTROYED VEHICLE. FIRE STARTED BEHIND THE DASHBOARD, PASSENGER SIDE. ELECTRICAL SHORTAGE, AND BURNING SMELL WAS NOTED, WHICH RESULTED IN THE DRIVER PULLING OFF THE SIDE OF THE ROAD. AFTER QUICK INSPECTION UNDER THE HOOD, DRIVER WALKED AROUND THE VEHICLE, AT WHICH POINT THE INTERIOR DASHBOARD BURST INTO FLAMES. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129425July 20, 2005
STEERING:COLUMN
UNIVERSAL COLUMN WAS CRACKED. REPAIR SHOP (MONRO BRAKES & MUFFLERS) SAID THIS WAS A COMMON PROBLEM FOR 1996 JEEP. I LOOKED UP ON THIS WEB SITE HTTP://WWW.AUTOMOTIVE.COM/1996/12/JEEP/CHEROKEE/RECALLS/INDEX.HTML.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129167July 7, 2005
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
1996 JEEP CHEROKEE REAR BRAKE LINES WERE CORRODED SEVERELY.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125541June 16, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
1996 JEEP CHEROKE WHILE DRIVING WITH BLOWER ON (AIR) , STEERING COLUMN STARTED SMOKING AND MELTING THE PLASTIC HOUSING. CAUSE WAS DETERMINED TO BE IGNITION SWITCH WAS NOT HEAVY DUTY ENOUGH TO HANDLE BLOWER MOTOR CURRENT AND THE WIRES IN THE HARNESS BURNED AND MELTED. WIRES AND SWITCH WAS REPLACED AND 1 YEAR LATER SAME THING HAPPENED AGAIN CAUSING THE INTERIOR TO FILL WITH SMOKE WHILE DRIVING AND THE WIRING HARNESS TO BURN UP AGAIN. A MECHANIC AT A DEALER TOLD ME THIS WAS A NOT UNCOMMON PROBLEM WITH THAT JEEP MODEL. I WAS TOLD THAT THE CHRYSLER VAN USED THE SAME SWITCH AND HARNESS AND THERE WAS A SAFETY RECALL FOR THEM BUT NOTHING WAS EVER DONE ABOUT THE JEEP CHEROKEE !!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10123730June 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: CONSUMER'S CHILDREN WERE IN JEEP AND IT WAS RUNNING IN PARK. CONSUMER WAS GOING TO GET THEM OUT AND THE CAR JUMPED FROM PARK AND ROLLED INTO A DRIVE GEAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10100711November 29, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE ACCELERATING FROM A STOP ONE OF THE ATTACHMENT BOLTS HOLDING THE FRONT DRIVER SEAT TO THE SLIDE RAILS TORE THROUGH THE SHEET METAL ON THE LEFT FRONT ATTACHMENT POINT. UPON REMOVAL OF THE SEAT, BROKEN WELDS WERE FOUND ON THE RIGHT REAR OF THE FRAME AND PART OF THE FRAME WAS CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101787November 29, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING 20 MPH CONSUMER NOTICED THAT THE REAR LIFTGATE OVERHEATED. IT ONLY HAPPENED WHEN ANOTHER VEHICLE WAS BEHIND. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097646November 22, 2004
STEERING
WHILE TRAVELING A BOLT FROM THE STEERING BOX SHEARED OFF. *AK THE STEERING BOX FELL CAUSING THE VEHICLE TO LOSE ALL STEERING. DUE TO THE FACT THAT THERE WAS NO RESTRAINT ON THE STEERING GEAR, THE STEERING WHEEL TURNED TOO FAR, BREAKING THE CLOCK SPRING WHICH CAUSED A TOTAL FAILURE OF THE CRUISE CONTROL AND THE AIR BAGS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098858November 15, 2004
TIRES:SIDEWALL
ALL 4 PIRELLI SCORPION ST TIRES, SIZE LT235-75-15 THAT WERE PURCHASED 9/02 HAVE DRY ROT. DRY ROT WAS FIRST NOTICED 4/04 (19 MONTHS AFTER PURCHASE). THE TIRE SELLER VIEWED THE TIRES 11/13/04 AND IS NOTIFYING PIRELLI AND WILL ADVISE ME OF MY OPTIONS. THE TIRES HAVE 11/32 TREAD REMAINING AND HAVE BEEN ON FOR 10,000 MILES. THE DOT MARKING ON 2 OF THE TIRES ARE: XL M3 8789 0402 AND XL M38789 3901. THE DOT MARKINGS ON THE OTHER 2 TIRES ARE APPARENTLY ON THE INSIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089912November 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE BRAKING THERE WOULD BE A GRINDING NOISE, THEN VEHICLE WOULD LURCH FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK BRAKE ROTOR SEPARATED WHILE VEHICLE IN OPERATION. VEHICLE , SOUDS LKE METAL RUBBING METAL. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087542November 1, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING, THE STEERING WHEEL VIBRATED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE STEERING BOX GEAR ON THE DRIVER'S SIDE CRACKED AND NEEDED TO BE REPLACED. *AK THE CONSUMER STATED HE DISCOVERED NEW CRACKS IN THE FRAME SINCE THE DEALER PERFORMED THE REPAIR LAST YEAR. AFTER THE VEHICLE WAS TOWED FOR THE SECOND TIME BECAUSE OF THE STEERING BOLTS BREAKING, THE CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE PROBLEM, HOWEVER THE DEALER STATED THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. THE RECALL WAS FOR SPECIFIC RIGHT HAND JEEP MODELS AND THE CONSUMERS VEHICLE WAS A LEFT HAND JEEP MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091558September 8, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER'S SEAT FRAME BROKE AWAY FROM THE FLOOR, MAKING THE SEAT INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064380April 2, 2004
STRUCTURE:BODY
THIS IS THE 3RD TIME I AM COMPLAINING ABOUT A WATER LEAK IN MY 96 CHEROKEE DRIVER SIDE FLOOR. THE PROBLEM STARTED 1 YEAR AGO AND I HAVE SPENT A OVER $900 TO HAVE IT FIXED BY THE DEALER (ANTWERPEN, BALTIMORE, MD 21228). SINCE THIS IS THE 3RD OCCURRENCE IN ONE YEAR, I THINK THE PROBLEM IS A STRUCTURAL DEFECT AND THAT CHRYSLER SHOULD STAND BEHIND IT AND FIX IT. IT GOES BACK TO ANTWERPEN ON 4/5 FOR ANOTHER GO AROUND. I CONCEPT IS THEY ARE STALING AND WAITING FOR THE WARRANTY ON THE 1ST REPAIR TO RUN OUT, BUT SORRY THIS ISN'T GOING TO HAPPEN, EVEN IT I HAVE TO TAKE IT THERE WEEKLY UNTIL SOMEBODY FIXES IT PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064100March 29, 2004
STRUCTURE
IN 2003 I EXPERIENCE LEAKING WATER FROM UNDER THE DASH ON BOTH THE PASSENGER SIDE AND DRIVER'S SIDE IN POURING RAIN. VEHICLE WAS TAKEN TO DEALER AND FIXED FOR $766. NOW IN MARCH 2004, JUST BEFORE THE ORIGINAL WARRANTY ON THE FIRST FIX RUNS OUT THE LEAK IS BACK. VEHICLE WENT TO DEALER, THEY SAY IT IS NOW LEAKING SOME WHERE ELSE (AROUND THE DRIVER'S DOOR,DOESN'T EXPLAIN WHY I AM GETTING WATER ON THE PASSENGER SIDE) FIX GASKETS FOR $220. WAITING FOR NEXT LEAK, WHICH I AM WILL COME. CHRYSLER REFUSED TO FIX THE SECOND LEAK UNDER THE FIRST WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063948March 26, 2004
SEATS
I OWN A 1996 JEEP CHEROKEE AND THE SHEET METAL THAT CONNECTS THE DRIVERS SEAT TO THE ADJUSTABLE TRACK UNDER THE SEAT IS TEARING AND COMING LOSE. I FEEL THAT THIS IS A EXTREME SAFETY HAZARD WHICH COULD LEAD TO AN ACCIDENT AND FURTHER INCREASED INJURY DURING THAT ACCIDENT WHEN THE SEAT BECOMES DISENGAGED FROM ITS ANCHORING POINTS. WHILE THE JEEP IS 7.5 YEARS OLD, I AM ONLY 5FT 10IN 195LBS AND DO NOT THINK THAT THE METAL SHOULD BE TEARING. THIS BEING A SAFETY ISSUE I FELT I SHOULD CONTACT JEEP BEFORE TAKING ACTION MYSELF SO IF NECESSARY JEEP COULD HAVE THE VEHICLE INSPECTED AND SEE IF THEY HAD ANY CONCERNS THAT NEEDED TO BE DEALT WITH. I HAVE CONTACTED JEEP STAFF FROM A LOCAL DEALERSHIP ALL THE WAY UP TO SUSAN AT CHRYSLER CORP CUSTOMER SERVICE (INCIDENT # 12175350) WITHOUT LUCK IN HAVING MY SAFETY RELATED ISSUE ADDRESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062530March 18, 2004
STRUCTURE:BODY
THIS IS THE SECOND TIME I HAVE HAD WATER LEAKAGE FROM UNDER THE DASH ONTO THE DRIVER'S SIDE FLOOR SOAKING EVERYTHING. THE OCCURENCE WAS 5/2/03, PROBLEM FIXED AT DEALER (ANTWERPEN, BALTIMORE) FOR $766. NOW LESS THAN A YEAR LATER THE SAME PROBLEM IS OCCURING. I AM DUE TO TAKE IIT IN NEXT WEEK, HOW MUCH DO YOU WANT TO BET THE PROBLEM WILL BE DIAGNOISED AS LEAKING IN A DIFFERENT PLACE SO THEY WON'T HAVE TO HONOR THE ORGINIAL REPAIR WARRANTY. THIS IS ALMOST A GIVEN. FIRST OF ALL THIS PROBLEM SHOULD NOT BE HAPPENING AT ALL. THERE OBVIOUSLY IS A STRUCTURAL PROBLEM WITH THE TRUCK WHEN IT WAS MADE. I HAVE ALSO READ SEVERAL COMPLIANTS FROM OTHER OWNERS AND JEEP/CHRYSLER REFUSES TO FIX THE PROBLEM. I DO NOT CALL THIS CUSTOMER SERVICE AT ALL EXPECIALLY WHEN IT IS THE SECOND TIME AROUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071261January 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE VEHICLE IGNITED AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. FIRE INVESTIGATION PINPOINTED START IN THE MAIN HOUSING OF THE ELECTRICAL, IN THE FIREWALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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