Jeep Cherokee Complaints (2018)

688 consumer complaints on file.

#11374251November 12, 2020
ENGINE, POWER TRAIN
THE CAR WILL JUST SHUT OFF IN IDLE , SOMETIMES IT WILL START RIGHT BACK UP, OTHERS YOU HAVE TO WAIT A FEW MINUTES. TOOK IT TO DEALER A FEW TIMES AND THEY KEEP SAYING THAT IT IS BECAUSE WHEN THE OIL GETS LOW IT THIS MODEL THAT HAPPENS SO I HAVE TO GET THE OIL CHANGED ONCE A MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374331November 12, 2020
ELECTRICAL SYSTEM
'SERVICE SHIFTER' ERROR CODE STARTED APPEARING ON DASHBOARD WITH ALL GEAR LIGHTS LIT UP NEXT TO THE SHIFTER. PROBLEM RESOLVED ITSELF AFTER RESTARTING THE VEHICLE. MILEAGE AT APPROX 37K MILES, IDENTIFIED AS 'TRANSMISSION SHIFT ELECTRICAL FAILURE' BY JEEP DEALERSHIP AND REPLACED FOR AROUND $700
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374160November 11, 2020
ENGINE
EXCESIVE OIL CONSUMPTION. 1 QUART EVERY 750 TO 800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373965November 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT-OFF WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM OF AN UNKNOWN RECALL ON THE VEHICLE. THE MECHANIC SUGGESTED THAT THE VEHICLE NO LONGER BE DRIVEN UNTIL IT WAS REPAIRED. THE CONTACT CALLED HERTRICH CHRYSLER DODGE JEEP RAM OF ELKTON (1147 E PULASKI HWY, ELKTON, MD 21921) WHERE HE WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373523November 6, 2020
ELECTRICAL SYSTEM
THIS IS THE SECOND SINCE AUGUST 2018 THAT I HAVE HAD TO REPLACE THE BATTERY. FIRST TIME IT GAVE ME A WARNING LIGHT THAT THERE WAS A PROBLEM WITH AUTO START. THEN JUST NEVER WOULD START AGAIN. THIS TIME THERE WAS NO WARNING. THE CAR WAS IN PARK, SHUT OFF AND WOULDN'T RESTART. BATTERY TESTED AT DEALER AND NOW I HAVE TO REPLACE IT AGAIN. THE BATTERY SAYS IT HAS A 36 MONTH WARRANTY BUT DEALER SAYS I HAVE TO PAY FULL PRICE FOR NEW BECAUSE IT'S A COMMON PROBLEM WITH THE AUTO START THAT FRIES THE BATTERY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366783October 28, 2020
ENGINE
MY SISTER WAS DRIVING WHEN THE CAR SUDDENLY TURN OFF ON THE STREET. SHE TURNED IT BACK ON AND EVERYTHING WAS FINE, I'M AFRAID OF DRIVING THE CAR AND SOMETHING WORSE MAY HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366655October 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER OWNING THIS VEHICLE FOR ONE WEEK THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS BY THE SHIFTER CAME ON. PULLED OFF THE HIGHWAY SHUT CAR OFF AND RESTARTED. LIGHTS WERE OFF CONTINUED TO DRIVE HOME . LIGHT HAS COME ON AGAIN , ALWAYS GOES OFF AFTER RESTARTING. AFTER READING ALL COMPLAINTS OF OWNERS ONLINE I AM CONCERNED THAT I WILL HAVE SHIFTING PROBLEMS GOING DOWN THE ROAD. I CAN'T BELIEVE WITH ALL THE COMPLAINTS THERE HASN'T BEEN A RECALL FOR THIS PROBLEM ON THIS CAR. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES WITH NO SATISFACTION.!PLEASE , LET SOMETHING BE DONE ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365963October 23, 2020
POWER TRAIN:AXLE ASSEMBLY
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT AXLE FRACTURED CAUSING THE VEHICLE TO CRASH INTO A PARK VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT A MANUFACTURER ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11365781October 22, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ALL THE LIGHTS COME ON BY THE GEAR SHIFT FROM PARK TON DRIVE. THE LIGHTS ARE RED. IT SAID SHIFT SYSTEM. WHEN THIS HAPPENS YOU CANNOT CHECK OIL, TIRE INFLATION, TEMPERATURE OR ANYTHING ELSE. IT HAPPENS WHILE DRIVING, TURNING, ON THE HIGHWAY. THIS HAPPENS ALL THE TIME. WHAT COULD IT BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365104October 19, 2020
POWER TRAIN
DRIVING ON HIGHWAY AND THE "SERVICE SHIFTER" WARNING CAME UP ON THE INFORMATION SCREEN AND ALL THE SHIFTER INDICATOR LIGHTS P R N D ETC. LIGHT UP. HAD TO STOP AND RESTART THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364623October 16, 2020
POWER TRAIN
SERVICE SHIFTER WARNING ON DASH & ALL RED LIGHTS OF SHIFTER. CAR ONLY HAS 17, 500 MILES. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363301October 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FIRST INCIDENT, VEHICLE WAS PARKED, HENCE STATIONARY. VEHICLE WOULD NOT START, LIGHTS WOULD FLICKER AND A A CLICKING NOISE WOULD BE HEARD WHEN STARTING THE VEHICLE. VEHICLE WAS JUMP STARTED AND LET IT RUN FOR A WHILE, THEN I SHUT IT OFF TO MAKE SURE EVERYTHING IS OK AND IT DID NOT START AGAIN. SAME FLICKERING LIGHTS AND CLICKING NOISE. GOT IT JUMP STARTED AGAIN. DROVE TO AUTOZONE TO HAVE BATTERY CHECKED, WHILE TRYING TO PARK, VEHICLE JUST SHUT OFF WITH CAR ON DRIVE. AUTOZONE EMPLOYEE TRIED TO JUMP START VEHICLE AND IT WOULD NOT START AT ALL. AUTOMATIC LOCKS WOULD NOT LOCK OR UNLOCK THE VEHICLE. CAR WAS THEN TOWED TO DEALERSHIP. AS OF RIGHT NOW, UNKNOWN CAUSE OF VEHICLE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362639October 4, 2020
ENGINE
I PULLED TO MY HOME AND THE SERVICE SHIFTER INDICATOR LIGHTS CAME ON. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WHEN PUTTING MY CAR IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362149October 1, 2020
ELECTRICAL SYSTEM
WHILE DRIVING I GET A MESSAGE THAT SAYS SERVICE SHIFTER. AT THE SAME TIME ALL THE RED LIGHTS COME ON WHERE THE SHIFTER IS. IT STAYS ON UNTIL THE ENGINE IS TURNED OFF. THIS HAS HAPPENED REPEATEDLY. FEAR THAT IT WILL LOCK ON ME WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362003September 30, 2020
UNKNOWN OR OTHER
SERVICE SHIFTER NOTIFICATION CAME ACROSS DASH AND ALL LIGHTS ON SHIFTER WERE LITE UP RED. THANKFULLY THE VEHICLE WAS IN PARK, AND NOT IN DRIVE. AS THE 2017S JEEP CHEROKEE HAVE THE SAME ISSUE AND NOW RECALL FOR SERVICE SHIFTER. SOMONES INCIDENT WAS THAT CAME ACROSS DASH, SERVICE SHIFTER AND WITHIN 10SECONDS THEIR FRONT WHEELS LOCKED UP AND THEY WRECKED ON THE HIGHWAY. I DONT WANT THIS TO HAPPEN TO ME !! OR ANYONE WITH A JEEP CHEROKEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361624September 28, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361632September 28, 2020
ELECTRICAL SYSTEM
HAD JEEP 2 YRS 6 TIMES WE HAVE HAD PROBLEM. DRIVING DOWN ROAD TURN CORNER SERVICE SHIFTER LIGHT COMES ON. SOMETIMES WHEN VEHICLE IS STATIONARY IT ALSO OCCURS. ALL LIGHTS ON SHITER LIGHTS UP RED. AND SERVICE SHIFTER MESSAGE COMES ON. HAPPENS 3-6 MONTHS. NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361651September 28, 2020
POWER TRAIN
I OWN 2018 JEEP CHEROKEE WITH 56,000 MILES AND THE SERVICE SHIFTER LIGHT COMES ON THE DASH AND ALL THE LIGHTS LIGHT UP ON THE GEAR SHIFTER. THIS HAPPENS AFTER DRIVING FOR AROUND 15 - 20 MILES AND ONCE THE CAR IS TURNED OFF WITH THE ELECTRONIC PUSH BUTTON START THE LIGHTS GO AWAY FOR A SHORT TIME AND THEN COME BACK ON AGAIN. THIS HAPPENS ONLY WHEN THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360447September 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE SERVICE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ISSUE AS NEEDING TO REPLACE THE BEZEL AND HARNESS ON THE GEAR SHIFTER. THE MECHANIC STATED THAT IF LEFT UNREPAIRED, THE VEHICLE WOULD EVENTUALLY BE UNABLE TO SHIFT OUT OF PARK. THE CONTACT MADE AN APPOINTMENT WITH HUNTINGTON JEEP CHRYSLER DODGE RAM (5080 JERICHO TPKE, COMMACK, NY 11725 (631) 993-3300). THE DEALER STATED THAT THEY HAD NOT HEARD OF THE ISSUE BEFORE AND PROVIDED AND ESTIMATED COST TO DO THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.*LN*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360275September 21, 2020
UNKNOWN OR OTHER
THE SHIFTER HAS COME ON TWICE NOW AND ALL LIGHTS POP UP ON GEAR SHIFT. THIS IS ABOUT THE 4TH TOME IN 1 -1/2 YRS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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