Jeep Cherokee Complaints (2001)

229 consumer complaints on file.

#10554175November 30, 2013
SEATS
BOLTS ON MOUNTING OF SEAT FRAME BROKE THROUGH THE MOUNT WHEN DRIVING. ALMOST WRECKED WHEN SEAT CAME LOOSE AND WOBBLED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542817September 10, 2013
ENGINE
CAR WILL NOT START ON THE FIRST TRY, AND WHEN I DID GET IT RUNNING THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO A MECHANIC WHEN WE STARTED THE CAR THE ENGINE LIGHT WAS OUT AND WHEN HE PUT THE TESTER ON IT PULLED NO CODES AND NO MONITORS. SAID THEY HAD ALL BEEN ERASED. I HAVE HAD THE CAR STALL ON MY WHEN SITTING STILL, THE CHIME WORKS INTERMITTENTLY WHEN YOU PUT THE KEY IN THE IGNITION, THE HEAD LIGHTS WILL SOMETIME STAY ON AND SOMETIMES TURN OFF RIGHTAWAY WHEN YOU SHUT THE CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538033August 30, 2013
SEATS
DRIVER'S SEAT LH SEAT BASE FRAME CRACKED THROUGH AND BROKEN. DRIVERS SEAT BECAME A "ROCKING CHAIR" WITH POTENTIAL TO LOSE CONTROL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534002August 7, 2013
FUEL SYSTEM, GASOLINE
NO INCIDENT YET, JUST WANTING TO KNOW WHEN I WILL RECEIVE MY RECALL LETTER TO TAKE TO A DEALERSHIP TO GET THE FRAME MOUNT HITCH TO PROTECT MY FAMILY AND GAS TANK FROM A REAR END CRASH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520799June 19, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I BOUGHT MY 2001 JEEP CHEROKEE SPORT LAST YEAR FEB 2012 AND MULTIPLE ISSUES HAVE BEEN OCCURRING. 3 MONTHS INTO OWNERSHIP THE ELECTRICAL AND FUEL SYSTEMS EITHER STOPPED WORKING OR GAVE ME CONSTANT ISSUES (ALL PARTS FACTORY). NOW IM BRINGING MY CAR BACK INTO THE SHOP BECAUSE THE WINDOWS WONT ROLL DOWN (AGAIN), THE EVAP SOLENOID IS LEAKING AND MISFIRES. THE CARFAX IS CLEAN WITH NO ACCIDENTS AND I BABY THIS CAR. JEEPS ARE CHEAPLY MADE AND NOT MEANT TO LAST PAST 100,000 EVEN AFTER SERVICES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520491June 18, 2013
ELECTRICAL SYSTEM, SEATS, EQUIPMENT ADAPTIVE/MOBILITY
JEEP CAUGHT FIRE WHILE PARKED IN WORK PARKING LOT AND IT WAS DUE TO FAULTY SEAT HEATERS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10508571April 17, 2013
STEERING, SUSPENSION
I HAVE A 2001 JEEP CHEROKEE AND BEGAN TO NOTICE THE PROBLEM TOWARD THE END OF 2012 OR FIRST OF 2013. WHEN I WOULD REACH A SPEED OF AROUND 55 MPH, THE FRONT WHEELS/STEERING WHEEL WOULD BEGIN TO VIBRATE, SHAKE OR WHATEVER YOU WANT TO CALL IT. IT IS A VIOLENT VIBRATION THAT IS PRETTY SCARY AND FEELS LIKE YOU CANNOT CONTROL THE VEHICLE. IT SUBSIDES IF YOU IMMEDIATELY SLOW WAY DOWN. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. IT NOW WOULD START AROUND 45 MILES AN HOUR OR SO, DEPENDING ON HOW SMOOTH OR BUMPY THE ROAD IS. THE BUMPIER, THE MORE EASILY IN BEGINS THE WOBBLE. WHEN I RECENTLY RESEARCHED IT ONLINE, IT IS CALLED THE "DEATH WOBBLE". I HAVE NEVER PUT IN "NON-CONFORMING" PARTS, NOR HAVE I USED MY VEHICLE OFF-ROAD OR ABUSED IT. I HAVE MAINTAINED MY VEHICLE AND IT HAS ABOUT 160,000 MILES ON IT. I HAD JUST TAKEN IT IN TO SEE IF THE SHAKING CAN BE REPAIRED, AND THE PERSON WORKING ON IT, REPLACED ALMOST EVERY PART ASSOCIATED WITH THE FRONT SUSPENSION ETC. IN WHAT HE THOUGHT HAD CORRECTED THE PROBLEM, IT HAS ONLY MODERATELY REDUCED THE SYMPTOMS. SO FAR, ABOUT $800.00 WORTH OF REPAIRS THAT HAVE NOT CORRECTED THE PROBLEM. I DON'T THINK I WANT ANY OF MY TAX DOLLARS TO BAIL OUT CHRYSLER CORPORATION IF THEY DO NOT FIX THE PROBLEM AT NO COST TO THE CONSUMER. I SAW THEIR FORCED "ACKNOWLEDGEMENT" OF THE PROBLEM AND I ALSO SAW THAT THEY WILL NOT PICK UP THE COST OF TRYING TO FIX THE DEFECT. VERY DISAPPOINTED AND WILL NOT PURCHASE ANOTHER CHRYSLER PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504246March 23, 2013
SEATS
FRONT DRIVER SEAT BROKE LOOSE FROM FLOOR I WENT TO JUNK YARD AND BOUGHT ANOTHER SEAT COST AT THE TIME WAS 75 DOLLARS AND THEN IN 2011 THE SEAT BROKE LOOSE AGAIN I HAVE NOT FIXED IT AS OF THIS DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504243March 23, 2013
STRUCTURE:BODY:TAILGATE
OPENED REAR TAILGATE TO PUT IN GROCERIES AND THE TAIL GATE CAME DOWN AND STRUCK THE BACK OF MY HEAD AND CAUSED A LARGE BUMP AND BLEEDING I DID NOT SEEK MEDICAL ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504247March 23, 2013
ENGINE AND ENGINE COOLING
HEAD LINER HAS FALLEN AND NOW IT IS BREAKING APART AND PARTICLES ARE FLYING ALL OVER THE INSIDE OF MY JEEP AND I AM ON OXYGEN AND NEED TO OPEN MY WINDOWS BECAUSE THE AIR ONLY WORKS SOME TIMES AND WHEN I USE IT THE CAR TEMP GET VERY HIGH AND THE ENGINE LIGHT COMES ON I HAVE HAD THE RADIATOR FLUSHED TWICE EVEN REPLACED THE RADIATOR AT ONE POINT ALSO CHANGED THE THERMOSTAT I LOVE MY JEEP BUT I HATE TO SAY IT IF I HAVE TO REPLACE IT I DOUBT IF I WILL BUY JEEP OR DODGE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489434December 21, 2012
ENGINE
STARTED NOTICING LOSS OF OIL PRESSURE AND THEN COOLANT. THE ENGINE CONTINUES TO RUN FINE BUT HAS GOTTEN TO THE POINT THAT ITS LOSING 1 GALLON OF ANTI. EVERY TWO WEEKS OR SO. WHEN I STARTED TO LOOK AROUND ON LINE AND OTHER PLACES, (JUNK YARDS) EVERYONE I TALKED TO SAYS THEY HAVE HAD THE SAME PROBLEM WITH THEIR JEEPS. WHY IF D.C. PRODUCED THESE FAULTY HEADS ON THEIR JEEPS DIDN'T THEY RECALL THEM TO FIX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471468August 19, 2012
STEERING
DEATH WOBBLE. I'VE ROTATED THE TIRES, I'VE HAD THE WHEELS BALANCED, I'VE HAD THE TIE-RODS REPLACED AND "UNPREDITABLE" DEATH WOBBLE CONTINUES. I WAS LITERALLY INCHES AWAY FROM BEING REAR ENDED AND CAUSING A MULTICAR WRECK TODAY ON THE 22 FREEWAY IN SANTA ANA, CA WHEN I HAD TO BRAKE ON THE FREEWAY TO STOP THE VIOLENT WOBBLE. THIS IS A MFG DEFECT THAT NEEDS TO BE ADDRESSED (AND LIABILITY ASSUMED) BY THE MFG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464494July 6, 2012
TIRES, TIRES:TREAD/BELT
LOST STEERING CONTROL ON JEEP CHEROKEE WHEN HITTING BUMPS AT HIGHWAY SPEEDS. FRONT END HAD SEVERE LATERAL OSCILLATION WITH NO DAMPING; STEERING WAS VERY DIFFICULT. HAD TO SLOW VEHICLE TO BELOW 35 MPH TO REGAIN CONTROL. VERY HAZARDOUS ON HIGHWAYS! INSPECTION AT REPAIR SHOP DETERMINED ONE FRONT TIRE HAD BROKEN STEEL BELT AND OTHER TIRE HAD PARTIAL BELT SHIFT. TIRES WERE 2.5 YRS OLD AND HAD ONLY 18 K MILES. NO EVIDENCE OF ROAD HAZARD DAMAGE WAS PRESENT. REPLACED ALL TIRES ON VEHICLE AND PROBLEMS WERE ELIMINATED. TIRES WERE SUPER SPORT AP RADIALS MANUFACTURED BY GOODYEAR. I UNDERSTAND THESE TIRES ARE NO LONGER MANUFACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459508May 24, 2012
ENGINE AND ENGINE COOLING
MY DAUGHTER CALLED BECAUSE OF A NOISE IN THE ENGINE COMPARTMENT. I WENT TO HER WORK, RAISED THE HOOD, STARTED THE ENGINE, AND SHORTLY 1-2 MINUTES THEREAFTER, A LOUD POPPING/GRINDING OCCURRED. THE FAN DISINTEGRATED SENDING PARTS THROUGH THE RADIATOR, SHROUD, AND TOES OF MY LEFT SHOE. AND INJURY COULD HAVE OCCURRED BUT DID NOT. I FOUND 1999-2004 JEEPS HAD A RECALL FOR THIS VERY TYPE OF EVENT. HOWEVER, IT MISSED HE VIN. I BELIEVE ALL OF THESE VEHICLES SHOULD BE INCLUDED IN THE RECALL. MY YOUNGEST SON HAS A 1999 THAT THE FAN CAME APART DAMAGING THE RADIATOR AND RESULTING IN ENGINE FAILURE. I HAVE OWNER 7 JEEPS BUT NEVER SEEN THIS BEFORE. ANY ASSISTANCE IN ALERTING THE PUBLIC WILL BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417093August 4, 2011
SEATS
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT STATED THE SEAT BEGAN TO WOBBLE AND WOULD NOT STAY IN PLACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE SEAT NEEDED TO BE REPLACED BUT THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408655June 23, 2011
SUSPENSION:FRONT, STEERING, SERVICE BRAKES, HYDRAULIC
THIS IS ANOTHER COMPLAINT FOR 'DEATH WOBBLE'. I HAVE HAD MY JEEP TAKEN IN SEVERAL TIMES AND HAVE HAD TO LIVE WITH IT BECAUSE MECHANICS DIDN'T BELIEVE ME OR JUST DIDN'T SOLVE MY PROBLEM. I SHOULD HAVE USED THE LA LEMON LAW STATUTES TO RETURN MY CAR BUT DIDN'T KNOW THAT BACK THEN. DRIVING DOWN THE ROAD 45-70 MPH AND EITHER HITTING A BUMP OR GOING AROUND 70 MPH YOUR WHOLE FRONT END WILL "SHIMMY/SHAKE/WOBBLE" MAKING IT FEEL LIKE A GIANT EARTHQUAKE. I HAVE TRIED TO FIND A CLASS ACTION SUIT AGAINST THIS AS I FIND SEVERAL WEBSITES/FORUMS/CUSTOMERS COMPLAINING ABOUT IT. RIGHT WHEN IT SHAKES YOU HAVE TO SLOW DOWN BELOW 40 MPH - SOMETIMES ON THE INTERSTATE AND HAVE HAD CLOSE CALLS FOR A COLLISION! IF YOU WANT JUST SEARCH FOR 'DEATH WOBBLE' AND YOU WILL SEE A WHOLE NEW WORLD. I DON'T KNOW WHAT WOULD HAPPEN IF YOU DIDN'T SLOW DOWN AS YOUR IMMEDIATE RESPONSE IS TO HIT THE BRAKES. PARTS REPLACED HAVE BEEN BRAKE ROTORS/PADS, STEERING DAMPENER, UPPER AND LOWER CONTROL ARMS, AND TIRES. IT STILL DOES IT TO THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381231February 9, 2011
SEATS
MOUNTING BRACKET ON THE 2001 JEEP CHEROKEE DRIVER SEAT HAS BROKEN, CAUSING THE SEAT TO LEAN BACK AND TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381789February 5, 2011
WHEELS:LUGS/NUTS/BOLTS/STUDS, TIRES, SUSPENSION
2001 JEEP CHEROKEE, THE LEFT REAR WHEEL/TIRE BROKE FREE FROM HUB ROLLING OFF THE LEFT SIDE OF ROAD. UNIT 1 COASTED TO OUTSIDE BERM. *BF ACCORDING TO THE POLICE REPORT, 1 OF 5 BOLTS WERE MISSING FROM THE RIGHT FRONT HUB, 1 OF 5 STUD BOLTS WERE MISSING FROM THE RIGHT REAR HUB AND THE RIGHT REAR TIRE WAS BALD AND EXPOSING STEEL BELTS. THE FIVE STUD BOLT HOLES IN THE RIM WERE SEVERELY WORN. IT WAS ALSO NOTICED THAT THE FRONT BALL JOINT WAS BAD. (OHIO TRAFFIC CRASH REPORT # 10-0864-90) UPDATED 02/15/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378092January 21, 2011
ENGINE AND ENGINE COOLING:ENGINE
1. VEHICLE WAS LOSING COOLANT BUT NOTHING SHOWING UP IN THE ENGINE OIL COOLANT OR BURNING OUT THE TAIL PIPE. I WAS GOING THROUGH ABOUT A HALF GALLON PER WEEK. VEHICLE MAINTAINED LOSS OF COOLANT FOR ABOUT 6 MONTHS, THE ADDED PROBLEM OF LOST OIL PRESSURE THEN BECAME A PROBLEM. 2.EVENTUALLY THE HEAD STARTED LEAKING BAD ENOUGH THAT COOLANT WAS PRESENT IN THE OIL, AT WHICH POINT THE PROBLEM WAS PRESENT AND ABLE TO DIAGNOSE. 3. AT THAT POINT THE MAIN BEARINGS WERE A COMPLETE LOSS AND DETERMINED THAT THE CAM BEARINGS WERE GONE AS WELL AND HAD TO REPLACE THE ENTIRE MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377078January 18, 2011
STEERING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE SHE WAS TURNING THE STEERING WHEEL SHE HEARD A NOISE AS IF PLASTIC WAS BROKEN. THE AIR BAG LIGHT ILLUMINATED, THE HORN, THE CRUISE CONTROL MALFUNCTIONED, AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 138,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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