Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#736548November 19, 2000
WHEELS, UNKNOWN OR OTHER
ROTORS HAS BEEN REPLACED 3 TIMES WHEELS HAVE BEEN REPLACED 3 TIMES AND TIRES ARE GOING TO BE REPLACE FINALLY (TIRESIZE: P22575R15)( DOT NUMBER: TIRE SIZE: P22575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874591November 7, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 65 MPH RIGHT REAR TIRE HAD A BLOWOUT AND A TREAD SEPARATION. GOODYEAR TIRE, NO DOT NUMBER OR TIRE SIZE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556546November 2, 2000
TIRES, SUSPENSION
CONSUMER COMPLAINS OF THE STEERING WHEEL HAVING A SLIGHT SHIMMY, GOODYEAR WRANGER RT/S TIRES (P225 75 R15) HAVE BEEN ROTATED AND BALANCED AND THE PROBLEMS STILL OCCURS, THE SHIMMY COULD BE DUE TO A SUSPENSION PROBLEM OR TIRE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873503October 20, 2000
SUSPENSION
WHILE DRIVING ABOUT 55 MPH STEERING WHEEL WILL START VIBRATING. COULD FEEL IT ON PASSENGER SIDE, AND IN FRONT OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873504October 20, 2000
AIR BAGS:FRONTAL
WHILE DRIVING 30-40 MPH HAD A FRONTAL IMPACT IN WHICH THIS VEHICLE T-BONED ANOTHER VEHICLE, AND DRIVER'S/ PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS. JEEP DEALER WAS NOT WILLING TO HELP. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#871682September 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN CONSUMER WILL TURN VEHICLE ON THERE WAS HESITATION. ALSO, VEHICLE WAS HARD TO PUT IN GEAR. SHE CONTACTED JEEP, AND VEHICLE NEEDED TRANSMISSION. DEALERSHIP WILL REPLACED TRANSMISSION ON THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731272September 13, 2000
SUSPENSION:FRONT
FRONT END WOBBLES AT 50 MILES HOUR-STEERING WHEEL WOBBLE ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727987August 15, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727994August 15, 2000
SUSPENSION:FRONT
WHEN THE VEHICLE WAS DELIVERED IT PULLED DANGEROUSLY TO THE RIGHT. THE VEHICLE WAS CHANGED TO A RIGHT HAND DRIVE BY CHRYSLER FOR POST OFFICE DELIVERY USE BEFORE DELIVERY TO THE OWNER. IT WAS DRIVEN 249 MILES BY ANB EMPLOYEE OF THE DEALER BEFORE DELIVERY. THE PROBLEM SHOULD HAVE BEEN APARENT TO THEM AT THAT TIME. THE DEALER HAS SNT THE VEHICLE OUT FOR ALIGNMENT THREE TIMES TO ATTEMPT ALIGNMENT. THEY HAVE NOT BEEN ABLE TO GET IT PROPERLY ALIGNED. THE DEALER WILL TRY TO GET IT ALIGNED AGAIN, BUT THEY WILL NOT DO ANY WORK ON THE VEHICLE TO REALLY FIX THE PROBLEM. THE DEALER SENT THE OWNER OUT TO GET NEW TIRES, BUT THEY WOULD NOT PAY FOR THEM. THE VEHICLE IS STILL OUT OF ALIGNMENT AND IT DOES NOT STEER PROPERLY. THE DEALER DOES NOT WANT TO TAKE ANY MORE ACTION TO FIX IT. THE DAELER CLAIMS THAT CHRYSLER IS NONRESPONSIVE TO THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867343August 10, 2000
STEERING, WHEELS, SUSPENSION:FRONT
CHRYSLER PUT STEERING WHEELS ON THE PASSENGER SIDE FOR POST OFFICE USE. ALSO, WHEN DRIVING VEHICLE WOULD NOT STEER PROPERLY. *AK THE VEHICLE PULLED TO THE RIGHT. TIRE WEARING DUE TO POOR ALIGNMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725919July 24, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I JUST BOUGHT THE CAR 07/21/00 & THE CAR WAS SMOKING FROM THE BACK NO LIGHTS CAME ON TO INFORM ME THAT THE CAR WAS SMOKING - PEOPLE FLAGGED ME DOWN TO LET ME KNOW THE CAR WAS SMOKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725821July 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES:TREAD/BELT
ALL TREAD WORN OFF RIGHT FRONT TIRE AFTER 5500 MILES AND TIRE GOES FLAT. JEEP DEALER AND GOODYEAR TIRE DEALER SAY ALIGNMENT OK. GOODYEAR SAYS POSSIBLE WHEEL BEARING FAILURE CAUSING TIRE TO DRAG. JEEP WILL NOT INSPECT BEARING. AFTER 2 HRS DRIVING AT 25MPH CANNOT STEER CAR, BRAKING CAUSES STEARING WHEEL TO VIBRATE, TOUCHING LUG NUTS WILL BURN FINGER, HUB AND BRAKE ROTOR HOT. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865734July 20, 2000
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING VEHICLE SWAYED OVER TO THE SIDE WHICH COULD CAUSE A LOSS OF VEHICLE CONTROL. LOCATION OF THE REAR AXLE IS A 13 1/2 INCH DIFFERENT FROM THE REST OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864862July 6, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING AT ANY SPEED, THE CHEROKEE PULLS TO THE RIGHT SIDE OF THE ROAD. DEALERSHIP IS NOT ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. THE STEERING GEAR BOX WAS REPLACED, ALONG WITH NEW BALL JOINTS. THE PROBLEM STILL EXISTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724238June 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SUSPENSION
SINCE THE FIRST DAY OF OWNERSHIP OF NEW JEEP CHEROKEE 10/3/1999, THERE HAS BEEN A GRINDING SOUND COMING FROM THE 4-WHEEL DRIVE TRANSFER CASE. SELLING DEALER REPLACED TRANSFER CASE LUBRICANT. MECHANIC SAID CHRYSLER USED "SUBSTANDARD" LUBRICANT. GRINDING CONTINUED. REPEATED ATTEMPTS FOR SELLING DEALER (BEGNAL MOTORS) TO FIX WERE NOT SUCCESSFUL. DIFFERENTIAL REPLACED AT 9585 MILES BY SAWYER MOTORS IN SAUGERTIES NEW YORK. METAL SHAVINGS FOUND IN TRANSFER CASE. WARPING IN GEAR BOLT HOLES. DEALER SAID TRANSFER CASE SHOULD BE "PRISTINE" AT 9,000 MILES. GRINDING RETURNED AT 13,000. WORSE ON DECELERATION AND DURING RAIN. JEEP ZONE REP. SAYS CHRYSLER IS AWARE OF THE PROBLEM. DOESN'T KNOW HOW TO FIX IT. EVEN SAID PROBLEM IS "NORMAL". THIS EXACT PROBLEM REPORTED SEVERAL TIMES BY NTSHA IN 1999 MODEL. ON 6/19/2000 CHRYSLER REP. WANTS TO REPLACE ENTIRE TRANSFER CASE. VALUE OF VEHICLE HAS BEEN REDUCED. WILL LOSE 5,000 IF I SELL NOW. UNSURE OF SAFETY ISSUES. CHRYSLER CUSTOMER SUPPORT IS SHAMEFUL. THEY HAVE LOST RECORDS OF MY CALLS. HOWEVER, CHRYSLER REP EXPLAINED IF 4-WHEEL DRIVE LEVER IS PLACED IN THE WRONG POSITION, DAMAGE CAN OCCUR. SAWYER MOTORS OWNER BOB SIRACASANO SAYS HE DROVE ANOTHER 2000 MODEL THAT DIDN'T MAKE THE SOUND. ZONE REP. PETER HEWITT SAYS HE CANNOT GUARANTEE THAT ONCE THE TRANSFER CASE IS REPLACED, THE SOUND WILL NOT GO AWAY. THIS UNACCEPTABLE. THIS IS A DEFECT. DO YOU AGREE? I HAVE HAD A LOANER CAR FOR 21 DAYS. I SPENT $24,000 AND NOW KNOW CHRYSLER HAS A TRACKRECORD OF USING POOR QUALITY PARTS, BAD CUSTOMER SUPPORT AND UNCOOPERATIVE DEALERSHIPS. CONSUMERS NEED THE NHTSA TO STAND UP FOR US! PLEASE INVESTIGATE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863509June 13, 2000
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS INVOLVED IN A HIGH SPEED FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, ABS BRAKES LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#723589June 5, 2000
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE
(1.) AT 245 MILES ENGINECHECK LIGHT WENT ON. DEALER REPLACED #5 SPARK PLUG AND COIL IGNITION SYSTEM TO CORRECT. FOUR DAYS LATER THE SAME LIGHT WENT ON. ALSO AT 400 MILES, 6/3/2000 ESTRONG SMELL OF GASOLINE IN PASSENGER COMPARTMENT DURING COLD STARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723592June 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
A GREAT DEAL OF PRESSURE NEEDS TO BE APPLIED IN ORDER TO ADEQUATELY BRING VEHICLE TO A COMPLETE STOP. BRAKES FEEL SPONGY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862699May 30, 2000
ELECTRICAL SYSTEM:IGNITION
DEFECTIVE SPARK PLUG #5 AND IGNITION COIL MALFUNCTIONED, CAUSING VEHICLE TO IDLE HIGH AND SPONTANEOUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862560May 25, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED INSIDE GARAGE AREA AT WORK. SOMEONE CAME INTO THE OFFICE AND STATED THAT A VEHICLE WAS ON FIRE. FLAMES WERE COMING FROM UNDERNEATH THE GRILL AREA. FIRE DEPARTMENT WAS NOTIFIED. THE FIREMEN HAD TO OPEN THE HOOD AREA WITH AN AX. HEAT FROM THE FIRE CLOSED THE HOOD TIGHTLY. CHRYSLER DETERMINED FIRE STARTED IN POWER STEERING MOTOR. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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