Infiniti Q60 Service Bulletins (2014)

117 manufacturer communications on file.

• January 5, 2015•Document ID: 10192505

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB11003E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

  Associated Products (56)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 36 more
  Associated Documents

  • DownloadMC-10192505-0001.pdf↗
• January 5, 2015•Document ID: 10192504

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB12041C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 4 more
  Associated Documents

  • DownloadMC-10192504-0001.pdf↗
• November 25, 2014•Document ID: 10192479

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14056

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

  Associated Products (38)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 18 more
  Associated Documents

  • DownloadMC-10192479-0001.pdf↗
• November 20, 2014•Document ID: 10192475

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14055

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192475-0001.pdf↗
• July 7, 2014•Document ID: 10192401

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:ROOF AND PILLARS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14030

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored: B1707 and B1708. Other retractable hard top related DTCs may also be found stored. To restore operation: (1) close the roof fully manually; (2) erase the DTC(s); and (3) perform hard top control unit initialization. This bulletin provides the procedures to restore retractable hard top control operation. See this bulletin for further detail.

  Associated Products (7)

  2015 Infiniti Q602014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192401-0001.pdf↗
• June 24, 2014•Document ID: 10192396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10029A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

  Associated Products (40)

  2015 Infiniti Q602015 Infiniti QX502015 Infiniti QX702014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX35+ 20 more
  Associated Documents

  • DownloadMC-10192396-0001.pdf↗
• April 30, 2014•Document ID: 10192357

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS

  Mfr Comm. #:

  ITB14023

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced. - If the convertible top does not sink further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly is OK. NOTE: This instruction supersedes the previous 15 mm measurement threshold specified in SIR video # 165. CAUTION: The convertible top should only be partially opened for service and should not be left in this position as damage may result. See this bulletin for further detail.

  Associated Products (6)

  2014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192357-0001.pdf↗
• April 29, 2014•Document ID: 10192355

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; EQUIPMENT

  Mfr Comm. #:

  ITB14020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

  Associated Products (41)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 more
  Associated Documents

  • DownloadMC-10192355-0001.pdf↗
• April 7, 2014•Document ID: 10192345

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING

  Mfr Comm. #:

  ITB14014

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.

  Associated Products (22)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX352013 Infiniti G372012 Infiniti EX352012 Infiniti FX352012 Infiniti G372011 Infiniti EX352011 Infiniti FX352011 Infiniti G372010 Infiniti EX352010 Infiniti FX352010 Infiniti G372009 Infiniti EX352009 Infiniti FX352009 Infiniti G37+ 2 more
  Associated Documents

  • DownloadMC-10192345-0001.pdf↗
• February 13, 2014•Document ID: 10192323

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mfr Comm. #:

  ITB13056A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.

  Associated Products (9)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX372013 Infiniti G372013 Infiniti M372012 Infiniti G37
  Associated Documents

  • DownloadMC-10192323-0001.pdf↗
• January 27, 2014•Document ID: 10192314

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; AIR BAGS

  Mfr Comm. #:

  ITB08024C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

  Associated Products (85)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti M452012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti M452011 Infiniti QX562010 Infiniti EX35+ 65 more
  Associated Documents

  • DownloadMC-10192314-0001.pdf↗
• January 13, 2014•Document ID: 10192294

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE

  Mfr Comm. #:

  ITB14002

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.

  Associated Products (41)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti FX352012 Infiniti FX372012 Infiniti FX502012 Infiniti G372012 Infiniti M452012 Infiniti QX56+ 21 more
  Associated Documents

  • DownloadMC-10192294-0001.pdf↗
• September 3, 2013•Document ID: 10192238

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  ITB07047D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which "heals" by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not "heal". Scratch Shield was implemented for the first time in the U.S. with the 2008 EX35. NOTE: Scratch Shield is applied to body panels and fasicas only. Scratch Shield Label Vehicles equipped with Scratch Shield have a label (see Figure 1) which is typically located underneath the hood. Vehicles that DO NOT have the Scratch Shield label shown in Figure 1 are not equipped with Scratch Shield. See this bulletin for further detail.

  Associated Products (9)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX702011 Infiniti G372009 Infiniti EX352009 Infiniti G372009 Infiniti M452008 Infiniti EX35
  Associated Documents

  • DownloadMC-10192238-0001.pdf↗
• August 27, 2013•Document ID: 10192235

  Service Bulletin/Repair Instructions
  EQUIPMENT; WHEELS

  Mfr Comm. #:

  ITB92069D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192235-0001.pdf↗
• July 25, 2013•Document ID: 10192220

  Service Bulletin/Repair Instructions
  EQUIPMENT; AIR BAGS; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  ITB13027

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration

  Associated Products (6)

  2014 Infiniti Q602013 Infiniti G372012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192220-0001.pdf↗
• July 23, 2013•Document ID: 10192219

  Service Bulletin/Repair Instructions
  STEERING; SUSPENSION; SERVICE BRAKES

  Mfr Comm. #:

  ITB00024F

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192219-0001.pdf↗
• July 23, 2013•Document ID: 10192218

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; WHEELS; STEERING

  Mfr Comm. #:

  ITB04038A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192218-0001.pdf↗