Infiniti EX35 Service Bulletins (2012)

103 manufacturer communications on file.

November 25, 2014•Document ID: 10192479
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB14056
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
Associated Products (38)
2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX37 2013 Infiniti FX50 2013 Infiniti G37+ 18 more
Associated Documents
- Download MC-10192479-0001.pdf↗
November 20, 2014•Document ID: 10192475
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB14055
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
Associated Products (73)
2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX37 2013 Infiniti FX50 2013 Infiniti G37+ 53 more
Associated Documents
- Download MC-10192475-0001.pdf↗
November 20, 2014•Document ID: 10057269
Service Bulletin/Repair Instructions
SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE
Mfr Comm. #:
NTB14-107
Date Added:
May 8, 2015
Manufacturer:
INFINITI
Summary
NISSAN:DIAGNOSIS OF POOR ACCELERATION: BEFORE MAKING REPAIRS THE FOLLOWING SHOULD BE CHECKED; DTC'S, ADVISE CUSTOMER ON HOW TO REST THE FOOT ON THE BRAKE . DAMAGE BRAKE LIGHT/ WIRING MAY BE THE CAUSE OF LACK OF POWER &POOR ACCELERATION. *LJ
Associated Products (1)
2012 Infiniti EX35
Associated Documents
- Download MC-10057269-0001.pdf↗
November 20, 2014•Document ID: 10057268
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
ITB14-055
Date Added:
May 8, 2015
Manufacturer:
INFINITI
Summary
INFINITI: DIAGNOSIS OF POOR ACCELERATION OR LACK OF POWER; CUSTOMERS ARE EXPERIENCING SLOW BRAKE PERFORMANCE WHICH MAY BE CAUSED FROM DAMAGED BRAKE WIRING. *LJ UPDATED 05/11/2015*LJ
Associated Products (1)
2012 Infiniti EX35
Associated Documents
- Download MC-10057268-0001.pdf↗
September 3, 2014•Document ID: 10192433
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
ITB14044
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipers with the kit listed in PARTS INFORMATION in this bulletin. NOTE: Machining of the rotors is not necessary. Refer to the Electronic Service Manual (ESM), section BR-Brake System, for removal and installation. See this bulletin for further detail.
Associated Products (8)
2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX70 2013 Infiniti EX35 2013 Infiniti G37 2012 Infiniti EX35 2012 Infiniti G37
Associated Documents
- Download MC-10192433-0001.pdf↗
June 24, 2014•Document ID: 10192396
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB10029A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
Associated Products (40)
2015 Infiniti Q60 2015 Infiniti QX50 2015 Infiniti QX70 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35+ 20 more
Associated Documents
- Download MC-10192396-0001.pdf↗
April 29, 2014•Document ID: 10192355
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:WIRING; EQUIPMENT
Mfr Comm. #:
ITB14020
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
Associated Products (41)
2017 Infiniti Q50 2017 Infiniti Q60 2017 Infiniti QX30 2017 Infiniti QX50 2017 Infiniti QX60 2017 Infiniti QX70 2017 Infiniti QX80 2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70+ 21 more
Associated Documents
- Download MC-10192355-0001.pdf↗
April 7, 2014•Document ID: 10192345
Service Bulletin/Repair Instructions
POWER TRAIN; STEERING
Mfr Comm. #:
ITB14014
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
Associated Products (22)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX70 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti G37 2012 Infiniti EX35 2012 Infiniti FX35 2012 Infiniti G37 2011 Infiniti EX35 2011 Infiniti FX35 2011 Infiniti G37 2010 Infiniti EX35 2010 Infiniti FX35 2010 Infiniti G37 2009 Infiniti EX35 2009 Infiniti FX35 2009 Infiniti G37+ 2 more
Associated Documents
- Download MC-10192345-0001.pdf↗
January 27, 2014•Document ID: 10192314
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; AIR BAGS
Mfr Comm. #:
ITB08024C
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
Associated Products (85)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti M45 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti M45 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti M45 2011 Infiniti QX56 2010 Infiniti EX35+ 65 more
Associated Documents
- Download MC-10192314-0001.pdf↗
January 13, 2014•Document ID: 10192294
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE
Mfr Comm. #:
ITB14002
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
Associated Products (41)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX37 2013 Infiniti FX50 2013 Infiniti G37 2013 Infiniti M45 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti FX35 2012 Infiniti FX37 2012 Infiniti FX50 2012 Infiniti G37 2012 Infiniti M45 2012 Infiniti QX56+ 21 more
Associated Documents
- Download MC-10192294-0001.pdf↗
November 12, 2013•Document ID: 10192263
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
ITB12063C
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
Associated Products (22)
2013 Infiniti FX37 2013 Infiniti FX50 2013 Infiniti M37 2012 Infiniti EX35 2012 Infiniti FX35 2012 Infiniti FX37 2012 Infiniti FX50 2012 Infiniti G37 2012 Infiniti M37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti FX35 2011 Infiniti FX37 2011 Infiniti FX50 2011 Infiniti G37 2011 Infiniti M37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti FX35 2010 Infiniti FX37+ 2 more
Associated Documents
- Download MC-10192263-0001.pdf↗
November 12, 2013•Document ID: 10192262
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
ITB12062C
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
Associated Products (18)
2013 Infiniti M45 2012 Infiniti EX35 2012 Infiniti FX35 2012 Infiniti FX37 2012 Infiniti FX50 2012 Infiniti G37 2012 Infiniti M45 2011 Infiniti EX35 2011 Infiniti FX35 2011 Infiniti FX37 2011 Infiniti FX50 2011 Infiniti G37 2011 Infiniti M45 2010 Infiniti EX35 2010 Infiniti FX35 2010 Infiniti FX37 2010 Infiniti FX50 2010 Infiniti G37
Associated Documents
- Download MC-10192262-0001.pdf↗
August 27, 2013•Document ID: 10192235
Service Bulletin/Repair Instructions
EQUIPMENT; WHEELS
Mfr Comm. #:
ITB92069D
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
Associated Products (81)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35+ 61 more
Associated Documents
- Download MC-10192235-0001.pdf↗
August 26, 2013•Document ID: 10192232
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB13006A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
Associated Products (33)
2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35 2009 Infiniti G37 2009 Infiniti M45 2009 Infiniti QX56 2008 Infiniti EX35 2008 Infiniti G35 2008 Infiniti G37+ 13 more
Associated Documents
- Download MC-10192232-0001.pdf↗
July 25, 2013•Document ID: 10192221
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
ITB11066E
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
Associated Products (11)
2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37
Associated Documents
- Download MC-10192221-0001.pdf↗
July 23, 2013•Document ID: 10192219
Service Bulletin/Repair Instructions
STEERING; SUSPENSION; SERVICE BRAKES
Mfr Comm. #:
ITB00024F
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
Associated Products (81)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35+ 61 more
Associated Documents
- Download MC-10192219-0001.pdf↗
July 23, 2013•Document ID: 10192218
Service Bulletin/Repair Instructions
SERVICE BRAKES; WHEELS; STEERING
Mfr Comm. #:
ITB04038A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
Associated Products (81)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35+ 61 more
Associated Documents
- Download MC-10192218-0001.pdf↗
June 7, 2013•Document ID: 10192191
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB98011F
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
Associated Products (63)
2014 Infiniti QX70 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35 2009 Infiniti G37 2009 Infiniti M45 2009 Infiniti QX56 2008 Infiniti EX35 2008 Infiniti G35+ 43 more
Associated Documents
- Download MC-10192191-0001.pdf↗
April 4, 2013•Document ID: 10192161
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB13013
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
Associated Products (17)
2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35 2009 Infiniti G37 2009 Infiniti M45 2009 Infiniti QX56
Associated Documents
- Download MC-10192161-0001.pdf↗
April 3, 2013•Document ID: 10192157
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL; SEAT BELTS
Mfr Comm. #:
ITB13012
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
Associated Products (19)
2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35 2009 Infiniti G37 2009 Infiniti M45 2009 Infiniti QX56 2008 Infiniti EX35 2008 Infiniti M45
Associated Documents
- Download MC-10192157-0001.pdf↗

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