Hyundai XG350 Complaints (2002)

60 consumer complaints on file.

#10163105July 21, 2006
STRUCTURE, SUSPENSION
DT*: THE CONTACT STATED THAT WHEN THE VEHICLE HIT A BUMP, THE ENGINE AUDIBLY MOVED UP AND DOWN WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE ENGINE MOUNTS WERE WEAK AND NEEDED TO BE REPLACED.*AK UPDATED 8/14/2006 - THE VEHICLES SHOCK ABSORBERS HAD TO BE REPLACED. THE CONSUMER BELIEVES THE ENGINE MOUNT REPAIR AND SHOCK ABSORBERS SHOULD HAVE BEEN COVERED UNDER THE VEHICLE'S WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157744May 17, 2006
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
I HAVE A 2002 HYUNDAI XG350. I BOUGHT IT USED IN JULY 2003, AT HUB HYUNDAI WEST IN HOUSTON, TEXAS I HAVE TO KEEP RETURNING IT TO THE HYUNDAI DEALER TO HAVE THE FUEL CANISTER VALVE REPAIRED. 3 TIMES SINCE I'VE OWNED THE VEHICLE. IT SEEMS WHEN I RUN MY CAR THROUGH A AUTOMATED CAR WASH 3 OR 4 TIMES THE CANISTER BECOMES SATURATED WITH WATER AND SHORTS OUT. I HAVE RECENTLY FOUND OUT THAT OTHER HYUNDAI VEHICLES ARE HAVING THE SAME PROBLEM. I ASK THE SERVICE MANAGER AT HUB HYUNDAI WEST IN HOUSTON, TEXAS IF HYUNDAI HAD ISSUED A SERVICE BULLETIN TO FIX THIS PROBLEM AND WAS TOLD NO. I WOULD THINK THAT SINCE THIS CANISTER IS AN ENVIRONMENTAL DEVICE THAT HYUNDAI SHOULD ISSUE A RECALL TO FIX THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145932December 22, 2005
SUSPENSION:FRONT
DT: THE CONTACT STATED THE RIGHT HAND SIDE OF THE VEHICLE WAS OUT OF ALIGNMENT BECAUSE THE CAMBERS WERE TOO FAR OUT. THE ALIGNMENT SHOP EXPLAINED TO THE CONTACT THE MAXIMUM OUT ON THE VEHICLE WAS 5.8 THIS VEHICLE WAS 5.5 ON THE RIGHT HAND SIDE AND 0.0 ON THE LEFT HAND SIDE. THIS CAUSED THE TIRES TO WEAR OUT QUICKLY EVEN WITH ROTATION. THE DEALERSHIP WOULD NOT PROVIDE ASSISTANCE. THE CONTACT WAS THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144968December 12, 2005
AIR BAGS
IN A STRAIGHT FRONT-END CRASH OF 30+ MPH, ALL AIRBAGS FAILED TO DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10143787November 28, 2005
AIR BAGS, ELECTRICAL SYSTEM:WIRING
THE AIR BAG LIGHT STAYED ON AFTER STARTING THE CAR - ALL ELSE SEEMED OK. I CALLED THE DEALER AND HE SAID IT WAS NOT IMPORTANT THAT A CONNECTOR HAD PROBABLY JUST COME LOOSE AND THAT THE AIR BAG WOULD PROBABLY STILL WORK IF NEEDED. WHEN I TOOK IT TO THE DEALER HE REMOVED THE DRIVER'S SIDE SEAT AND SAID HE FOUND A BROKEN WIRE AND REPAIRED IT - AT A COST OF ABOUT $56 - FOR A CAR THAT HAS A "BUMPER-TO-BUMPER" WARRANTY. IT WAS SUGGESTED THAT WE MUST HAVE PUT SOMETHING UNDER THE SEAT THAT CAUSED THE WIRE TO BREAK WHEN THE SEAT WAS MOVED - THIS SEAT AUTOMATICALLY MOVES EVERY TIME THE CAR IS STARTED AND STOPPED. ABOUT SIX MONTHS LATER THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS THE PASSENGER'S SEAT THAT HAD A BROKEN WIRE UNDER IT. THIS SEAT IS MOVED LESS FREQUENTLY, BUT IT IS A POWER SEAT. AS FAR AS I KNOW THE ONLY THING UNDER THAT SEAT WAS A BOX OF TISSUES. AGAIN I WAS REQUIRED TO PAY FOR THE REPAIR. I BELIEVE THIS TO BE A DESIGN DEFECT IN THAT ANYTHING THAT IS ALLOWED TO GET UNDER THE SEAT WILL CAUSE THIS WIRE TO BE SEVERED AND PREVENT THE SIDE AIR BAGS FROM DEPLOYING. I HAVE NEVER HAD A CAR THAT HAD ANY PROBLEM WITH ITEMS UNDER THE SEAT. ALSO THIS DESIGN HAS A SORT OF "PAN" OR DEPRESSION UNDER EACH SEAT THAT TRAPS ANY LOOSE ARTICLE LEFT ON THE FLOOR WHEN THE CAR IS STOPPED AND IT SLIDES UNDER THE SEAT. IT NEVER SLIDES BACK OUT WHEN ACCELERATING. THIS SEEMS TO JUST MAKE THE PROBLEM WORSE. I DO NOT BELIEVE THAT ANY NORMAL ITEM LEFT ON THE FLOOR OF THE CAR SHOULD CAUSE THIS DAMAGE AND DEBILITATE THE AIR BAG SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142332November 9, 2005
SEAT BELTS:REAR/OTHER
DT: CONTACT STATED AFTER PUTTING GRAND SON IN CAR SEA. SHE GOT IN THE VEHICLE, LOOKED BACK, AND SAW THAT HE WAS BETWEEN THE SEAT BELT AND THE SIDE OF THE VEHICLE. HE SAID HE WAS CHOKING, THE SEAT BELT WAS AROUND HIS NECK. THE SEAT BELT WAS CUT TO RELEASE THE CHILD. SHE CUT THE SEAT BELT FROM AROUND HIS NECK. NO INJURIES WERE REPORTED. THE REAR SEAT BELT WILL BE REPLACED AT NO CHARGE. THE VEHICLE WAS UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111648March 28, 2005
AIR BAGS:FRONTAL
WHILE MAKING A LEFT TURN CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE AT 55 MPH, AND THE AIR BAGS DID NOT DEPLOY. *AK THE DRIVER SUSTAINED BACK, NECK AND HAND INJURIES. THE CONSUMER IS STILL BEING TREATED FOR THESE INJURIES. THE PASSENGER ALSO SUSTAINED INJURIES. *BF *NM
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10113253March 2, 2005
AIR BAGS:SIDE/WINDOW
WHEN T BONED AT 10 MPH ON DRIVER'S SIDE THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. CONSUMER WAS HOSPITALIZED. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10110547February 15, 2005
FUEL SYSTEM, GASOLINE:STORAGE
NO RESPONSE FROM DEALERSHIP TO CORRECT DEFICIENCY IN RECALL NOTICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111545February 15, 2005
AIR BAGS:SIDE/WINDOW, ENGINE AND ENGINE COOLING:ENGINE
WHEN T BONED AT 40 MPH THE SIDE AIR BAGS DID NOT DEPLOY, AND THE ENGINE DROPPED. VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10097103November 23, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE CONSUMER STATED WITHIN TWO YEARS THE ALTERNATOR WAS REPLACED FOUR TIMES. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THE BATTERY FAILED FOUR TIMES DUE TO THE ALTERNATOR FAILURE WHEN THE VEHICLE GETS TO OPERATING TEMPERATURE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063545April 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN THE BRAKES ARE APPLIED AT HIGH SPEEDS THERE IS PULSATION. DEALER SAYS THE BRAKES NEED GROUNDING.*AK IT WAS LATER DETERMINED THAT THE ROTORS WERE PITTED AND OUT OF ROUND. THE DEALER MACHINED THE ROTORS TWICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061506March 5, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE BRAKE PEDAL WAS DEPRESSED VEHICLE LAUNCHED FORWARD. DEALERSHIP INSTALLED A REBUILT TRANSMISSION, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041355October 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOST OF BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040770September 26, 2003
POWER TRAIN
WHEN ACCELERATING FROM A STOP VEHICLE LURCHED IN 1ST GEAR. HAD NOTIFIED THE DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020381May 21, 2003
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
NARY 05/21/2003 *MR THE CONSUMER HAS HAD TWO INCIDENT WITH THE VEHICLE LOSING POWER AND STALLING WHILE ON THE HIGHWAY. THE VEHICLE WAS ALSO SERVICED FOR THE CHECK ENGINE LIGHT, CAR ALARM, AIR CONDITIONER , AND POWER SUN ROOF. DEALER NOTIFIED *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016530April 26, 2003
VEHICLE SPEED CONTROL
NEW 2003 HYUNDIA XG350 SUDDEN ACCELERATION WHEN STARTING OFF FROM A STOP. CAR STARTS OFF SLOW THEN SUDDENLY ACCELERATES CAUSING THE CAR TO LUNGE FORWARD. MAY CAUSE REAR END CRASHES . WE HAVE HAD MANY CLOSE CALLS ESPECIALLY IN BUMPER TO BUMPER TRAFFIC. DEALER IS UN-ABLE TO CORRECT. SAYS THIS IS AN ENGINEERING PROBLEM HYUNDAI IS WORKING ON. I HAVE HAD THIS PROBLEM SINCE TAKING DELIVERY OCT. 2002. DEALER HAS HAD CAR IN SHOP REPEATED TIMES TO ATTEMPT CORRECTIVE ACTION. DEALER ACKNOWLEDGES PRODUCT PROBLEM WITH 2003 AND 2003 MODELS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022429November 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENTLY VEHICLE ENGINE WOULD STALL WHILE DRIVING AT MULTIPLE SPEED. VEHICLE HAS BEEN AT THE DEALER ON MORE THAN ONE OCCASIONS AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763836July 5, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
XG350L-VEHICLE WILL LUNGE FORWARD FROM A TOTAL STOP WHEN ACCELARATED OR WHEN DRIVING AT HIGHWAY SPEED, DEALER HAS ATTEMTED TO FIX PROBLEM 3 TIMES BUT IT CONTINUES STILL. UPON COLD START UP VEHICLE VIBRATES ROUGHLY, ROUGH AND HARD SHIFTS OCCUR WHILE DRIVING AND DOWN SHIFTING. THE PAINT BURR ON THE PASSENGERS DOOR WENT TO THE METAL WHEN BROKEN OFF/DISTRICT SERVICE AND PARTS MAN HAD TO LOOK AT ALL THESE PROBLEMS BECAUSE OF WARRANTY AND THE FACT THAT THE DOOR COULD RUST. NONE OF THE PROBLEMS HAVE BEEN TAKEN CARE OF .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007246April 10, 2002
VEHICLE SPEED CONTROL
VEHICLE WILL LUNGE FORWARD WHETHER VEHICLE IS AT A COMPLETE STOP OR WHEN CONSUMER IS DRIVING VEHICLE AT HIGHWAY SPEEDS, THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM WHICH WAS FIXED FOR 1 WEEK AND THEN THE PROBLEM REOCCURED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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