Hyundai XG350 Complaints (2002)

60 consumer complaints on file.

#10297298December 29, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL; WHICH INDICATES THAT THE AIR BAGS ARE INOPERATIVE. A TECHNICIAN FROM THE DEALER ADVISED HER TO BRING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHE WAS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291675November 10, 2009
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. DURING ROUTINE VEHICLE INSPECTION THE TECHNICIAN REPLACED DEFECTIVE STABILIZED BUSHINGS AND TIE RODS. ALSO THE SUB-FRAME WAS REPLACED ACCORDING TO RECALL CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED IN REFERENCE TO REIMBURSEMENT. THE MANUFACTURER REFUSED FINANCIAL RESPONSIBILITY FOR THE REPAIR COST ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 50. THE CURRENT MILEAGE WAS 90,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278184July 24, 2009
AIR BAGS
AIR BAG LIGHT CAME ON MY 2002 HYUNDAI XG350. CONTACTED THE DEALER I BOUGHT IT FROM, AND THEY CHECKED IT OUT FOR ME AND FOUND... "FOUND CODE B1378 SIDE AIRBAG RESISTANCE TOO HIGH, NEED TO REPLACE DRIVER SEAT BACK." WAS TOLD THIS WAS THEIR 3RD FROM THIS DEALER THAT NEEDED REPLACED, AND FOUND OUT FROM OTHERS THAT THEY HAVE HAD THE SAME SITUATION. WAS TOLD DUE TO THE DEFECT, COULD POTENTIALLY CAUSE THE AIRBAGS TO NOT DEPLOY WHEN IN AN ACCIDENT. THE LIGHT IS STILL ON AS THE PROBLEM HAS NOT BEEN FIXED YET. I STILL HAVE THE SEAT, AND LOOKING AT REPLACING IT SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274040June 16, 2009
FUEL SYSTEM, GASOLINE
WHEN ATTEMPTING TO FILL FUEL TANK READING EMPTY ON GAUGE, TANK KEEPS STOPPING LIKE THE TANK IS FULL OF GASOLINE, HYUNDAI NEW PORT RICHEY ADMITS THERE IS AN ISSUE WITH THE CHARCOL CANISTER AND THAT CHARCOL FLOATS UP THE FILL VENT BREATHER HOSE CAUSING THIS ISSUE AND SUGGESTS THAT THE CANISTER BE REPLACED. THIS START HAPPENING AT 50K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268982May 17, 2009
FUEL SYSTEM, GASOLINE
FUEL FILLER NOT ALLOWING FUEL TO ENTER FUEL TANK WITHOUT CLICKING OFF, VENT ON GAS TANK TO CHARCOAL FILTER IS NOT FUNCTIONING CORRECTLY. CLICKS OFF LIKE TANK IS FULL WHEN TRYING TO FILL GAS INTO FILLER TUBE. HYUNDAI ADMITS THEY ARE AWARE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268985May 17, 2009
SUSPENSION:REAR
LEFT REAR DRIVERS SIDE "THUMPING" NOISE AS CAR NEARED THE 60,000. MILE MARK, IT SEEMS THAT THIS IS REPORTED B Y HYUNDAI AS A WORN SHOCK BUSHING WHICH WEAR OUT NATURALLY (HYUNDAI'S WORDING) AND NEEDS REPLACING, OTHER FRIENDS HAVING HYUNDAIS HAVE GONE WELL PAST 60K AND HAVE NOT HAD THIS ISSUE, BUT WE CERTAINLY WILL NEVER PURCHASE OR RECOMMEND A HYUNDAI TO ANYONE, SINCE EVERYTHING SEEMS TO BE THE BUYERS ISSUE ACCORDING TO HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241059September 5, 2008
AIR BAGS, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10229312May 30, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG LIGHT RANDOMLY FLASHED ON AND OFF ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND THEY STATED THAT THE AIR BAG CONTROL MODULE WAS DEFECTIVE. THE MODULE IS ENCLOSED IN THE BACK OF THE SEAT, WHICH MEANS THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THEY WOULD NOT COVER THE REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224317April 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NONE, NOTICED ONCE CAR WAS PURCHASED USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224319April 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
REVERSE IN TRANSMISSION CAUSES A SEVERE VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224318April 13, 2008
SUSPENSION:REAR
47,000 MILES AND REAR LEFT DRIVERS AREA HAS A THUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216689February 1, 2008
AIR BAGS
AIRBAG WIRE HARNESS IS WORN DOWN DUE TO IT BEING LOCATED UNDER DRIVERS SEAT,CAUSING THE AIRBAG LIGHT TO COME ON AND EITHER INTERMITTENTLY STAY LIT OR REMAIN ON CONTINUOUSLY. THEREFORE, THERE IS NO WAY TO KNOW WHETHER THE AIRBAGS WILL DEPLOY OR NOT ACCORDING TO THE SERVICE REP. THE REPAIR IS NOT COVERED UNDER EXTENDED WARRANTY, EVEN THOUGH IT IS A VITAL PIECE OF SAFETY EQUIPMENT, AND DUE TO POOR DESIGN IT IS REGULARLY DAMAGED. I HAD THIS ISSUE ADDRESSED IN 2005, IT OCCURRED OCCASIONALLY AFTER THAT UNTIL LAST YEAR WHEN THE LIGHT CAME ON AND STAYED ON ALL THE TIME. I HAVE BEEN ON THE INTERNET AND THERE ARE MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE OCCURRING WITH THIS VEHICLE DATING FROM 2001, WHEN THERE WAS A RECALL ISSUED, ALL THE WAY TO 2006 WHEN THE MODEL WAS REPLACED BY A DIFFERENT ONE. ACCORDING TO THE REMARKS, PEOPLE HAVE HAD COLLISIONS WHERE NONE OF THE AIRBAGS DEPLOYED , OR THE CURTAIN AIRBAGS DIDN'T. THERE ALSO WAS A RECALL IN CANADA. HOW CAN A MANUFACTURER GET AWAY WITH SUCH POOR QUALITY DESIGN FOR SUCH AN IMPORTANT PIECE OF EQUIPMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216240January 28, 2008
ENGINE AND ENGINE COOLING, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG AND SERVICE ENGINE LIGHTS CONTINUE TO ILLUMINATE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY 15 TIMES, BUT THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE DEALER RESET THE CODE, BUT THAT ONLY CORRECTS THE FAILURE FOR APPROXIMATELY A WEEK. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213917January 2, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT WAS DRIVING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE ACCELERATED. THE VEHICLE CRASHED INTO ANOTHER PASSENGERS DRIVER SIDE DOOR. THERE WERE NO INJURIES. THERE WAS DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING LIGHTS PRESENT. THE PREVIOUS INCIDENT THE VEHICLE WAS AT A STOP SIGN AND IT ACCELERATED ON ITS OWN. THE VEHICLE IS BEING REPAIRED. THERE WAS NO POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 46000. UPDATED 01/29/08 *BF THE CONSUMER STATED DEALER HAD COMPLAINTS OF GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE. UPDATED 01/29/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10209305November 19, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED IN THE GARAGE. THE VEHICLE HAD BEEN PARKED FOR 20 MINUTES. THE FAILURE OCCURRED WITHOUT WARNING. THE CRUISE CONTROL WAS ACTIVATED FOR 40 MILES BEFORE THE VEHICLE WAS PARKED. THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT HAS PICTURES, IF NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10207395October 30, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE POWER STEERING HOSE SPRANG A LEAK. I HAD THE CAR TOWED TO AN AAA SERVICE CENTER. THE TECHNICIAN EXPRESSED SHOCK WHEN THE CAR WAS PUT ON A LIFT BECAUSE OF THE AMOUNT OF FRAME CORROSION, ESPECIALLY IN THE CRADLE OF THE ENGINE, WHERE THERE WAS ACTUALLY A HOLE. HE SAID HE HAD NEVER SEEN THIS KIND OF PROBLEM IN A RECENT VINTAGE CAR (2002). I BOUGHT THIS CAR NEW AND IT HAS BEEN IN A GARAGE FOR MOST OF ITS LIFE. IT HAS FEWER THAN 90,000 MILES. I'M TOLD THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE ENGINE COULD FALL OUT AT ANY TIME. OTHERS SHOULD BE AWARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205599October 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AS MY WIFE WAS PULLING INTO A PARKING SPOT, THE DRIVER'S SIDE LOWER BALL JOINT BROKE OFF AND THE WHEEL COLLAPSED. THE WHEEL, TIRE, FENDER, AXLE AND C/V JOINTS WERE ALL DAMAGED. MY WIFE WAS LUCKY THAT SHE WASN'T DRIVING AT A HIGH RATE OF SPEED AT THE TIME. WHEN I HAD IT TOWED TO THE DEALERSHIP I WAS TOLD THAT IT WAS NOT COVERED UNDER MY EXTENDED "BUMPER TO BUMPER WARRANTY" , BECAUSE IT WAS A WEAR ITEM. THE CAR HAS ONLY 68,000 MILES ON IT. IT IS A HYUNDAI XG 350. THE WARRANTY, QUALITY AND CUSTOMER SERVICE OF THE HYUNDAI CORPORATION IS DEFECTIVE AND UNRELIABLE. I WILL NEVER BUY OR RECOMMEND ANOTHER HYUNDAI PRODUCT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176809December 22, 2006
SUSPENSION:REAR:SHOCK ABSORBER
WORSENING CLUNKING SOUND HEARD FROM THE LEFT REAR OF VEHICLE; DEALER DIAGNOSIS IS REAR STRUT DAMAGE CAUSED BY DEFECTIVE RUBBER BUSHINGS. SERVICE MGR RECOMMENDS REPLACEMENT OF BOTH STRUTS DUE TO COLLATERAL DAMAGE TO THE STRUTS. SERV MGR STATED THAT THIS PREMATURE PROBLEM IS COMMONLY SEEN IN THE XG AND SONATA MODELS, MANY FOUND WITHIN THE 60K WARRANTY PERIOD. ALSO STATED THAT FREQUENCY OF PROBLEM SHOULD BE CAUSE FOR TSB CONSIDERATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171974October 27, 2006
POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE AXLE FRACTURED UNDER NORMAL ROAD CONDITIONS. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO PROVIDED NO RESOLUTION. THERE WERE NO INJURIES SUSTAINED. UPDATED01/10/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170789October 13, 2006
VEHICLE SPEED CONTROL
THE ENGINE HAS PERIODS WHERE IT WILL ACCELERATE ON ITS OWN. THE ENGINE WILL RUN ROUGH WHILE AT THE SAME TIME THE RPMS WILL INCREASE DRAMATICALLY. THE VEHICLE WILL LURCH FORWARD WITH ONLY CONTROL OF THE BRAKE PREVENTING AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR THE 6TH TIME. THIS TIME WAS ONLY TWO DAYS AFTER THE VEHICLE WAS RETURNED AS "REPAIRED". THE VEHICLE WAS TOWED TO THE SHOP. DEALER HAS REPLACED SEVERAL COMPONENTS TO INCLUDE ELECTRONICS AND THE THROTTLE BODY. I WAS TOLD THAT THE LAST REPAIR INVOLVED ACTUAL REWIRING OF ACCELERATOR COMPONENTS BASED ON RECOMMENDATIONS FROM THE MANUFACTURER. THE PROBLEM IS A SERIOUS SAFETY CONCERN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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