Hyundai Veloster Complaints (2015)

137 consumer complaints on file.

#11494483November 21, 2022
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact received notification of the NHTSA Campaign Number: 20V746000 (Engine). The contact stated that the vehicle was taken to the dealer where it was confirmed that the recall repair was performed; however, the contact stated that while driving 70 MPH, the vehicle inadvertently decelerated to 15 MPH. The contact stated that the vehicle shifted into LIMP Mode and the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence and then towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487895October 4, 2022
ENGINE
Hi its burning oil and oil consumption and i send it to the dealer and they confirm and agree that its manufacturer issue and part of recall engine , but they declined to follow the process of oil consumption and engine recall without accepting reason and my car milage 102412 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487368October 1, 2022
ENGINE
I brought in my car to the Irvine Tuttle-Click Hyundai Service location because the recall said my car had a possibility of engine fires, and my car has been with this service location for more than four months because the employees at this location inspected my car and confirmed that it needed to be replaced. There were no issues with my car prior to bringing it to this location and no warning lights were appearing on my dash to alert me of any problems. Now that they claim that they have completed replacing my engine, they are claiming that the alternator on my car is now damaged and needs to be replaced for $535.15, and if I do not replace it my car will not start without a jump start. Before bringing my car into this location there was no problems getting my car to start. The representative I spoke to claimed the part no longer works because the engine is new and the preexisting parts are old so they will most likely be damaged now because they are unable to work with the new engine. Again there were no issues with my car outside of the recall. It was running perfectly with no issues before I brought it to this service center and the only reason I brought it in was because I got the recall notice in the mail. Along with this issue they have had my car for since May 20th and it is now October 1st, because of this new issue they still have my car even though they claim to have completed the recall service. Also throughout the entire four months of my car being at their location they were not communicating with me at all regarding any of the progress with my car. Any communication was from me calling for updates on the services which were met with incomplete answers. Now that they are attempting to charge me for the part that they claim is damaged, the representative I have been working with and the front desk have not been picking up my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471193June 27, 2022
ENGINE
Unknown me and my kids got on the highway to go to the mall and it did just fine on the way there but on the way back it lost acceleration my engine light started to blink off and on and then we started to hear a knocking noise when I stopped I cut it off and then restarted it and the knocking got loud apond starting it and then when I push on the gas it knocked hard seems like
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468350June 8, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Blower motor stops working about every 1.5 years. It was initially reported as a blower motor recall and the dealer replaced it twice but it went out a 3rd time about 2.5 years ago. They searched for the problem after realizing they had replaced the blower motor twice but could not locate the defect, at which point they charged me over $300.00 for their efforts to locate the problem. They wanted to keep looking for the problem but I told them no, just put it back together that I wasn't going to pay them to search for their defect. I have since been told by someone who claimed to be a mechanic for Hyundai that it is a computer chip problem that requires them to pull a lot of things on the dash to replace the chip and it is not cheap. I have a mechanic that is trying to get the chip and install it for me but I won't know for certain that this is the problem until the chip is replaced. I have driven the car for about 2.5 years without heat or air conditioning but can't work when it rains because the windshield fogs up in the rain and I can't see. I also can't drive the car when I can't get the windshield cleared of ice. Now the engine is burning oil but there's no recall for that issue according to your website. The car now has 173,624 mile on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467793June 6, 2022
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact stated after purchasing the vehicle online, he noticed the vehicle was making an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466945June 1, 2022
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR:RESISTOR/SPEED CONTROL
Since purchasing my car in 2015, I've had to have the A/C knob replaced 3 times for it melting on the inside and disconnecting, being unable to control the fan. That seems extremely hazardous and ridiculous that nothing has been said about it before. I've searched many forums and it has been a common from problem for many people with this same car. Just so happened that someone who mentioned theirs was smoking inside of the car suggested we can actually report the issue, so I am submitting mine in hopes it's be noticed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461478April 20, 2022
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact stated that after starting the vehicle, the vehicle started to stall. The contact stated no warning light was illuminated. The contact was able to return to the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The VIN was associated with NHTSA Campaign Number: 20V746000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 61,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461134April 18, 2022
ENGINE
ENGINE LOCKED AND STARTER WAS FIRE BURNING WITH NO PREVIOUS ISSUES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460361April 11, 2022
UNKNOWN OR OTHER
I have a Hyundai Veloster 2015 base (dual-clutch transmission) that has 152,000 miles. I’ve regularly kept up with maintenance. Fully synthetic oil changed every ~5k miles. About a month ago it got a brand new battery and a new alternator. I have some issues related to the transmission. My owners manual regarding transmission fluid says: TRANSMISSION FLUID: -Checking 6-speed automatic transmission fluid: The automatic transmission does not have a transmission fluid dipstick. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. I’ve recently experienced intermittent issues with the transmission failing to engage 1st gear from a stop. I have a code P073F as well as P0420 that’s been intermittent for months. (I know that’s the cat converter) The engine revs but does not accelerate at all from a stop on occasion. It happened three times in the week. Also have issues with clutch (DCT) overheating. When this occurs, I will see the current gear that I am in (usually D but it has occurred in all others except P, N, and R) begins to flash (usually three times) with a chime warning noise. Restarting the vehicle resolves the issue occasionally. Then, a few days ago, after coming off of the highway I was no longer to get the car to go faster than around 20 to 30 mph and began to hear a loud clanking/metallic sound seemingly from the engine. The gear indicator began blinking rapidly and continued to blink in every gear in D as well as S and even when I put the vehicle in park. After turning it off and waiting about 10 mins I turned it on and the “P” was no longer blinking. Decided to test driving it through the parking lot and began blinking again pretty much as soon as it shifted gears and began to hear a metallic noise again. I suppose that I assumed it being a closed-circuit or “sealed” transmission meant there wasn’t maintenance to be done on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458549March 27, 2022
POWER TRAIN
After driving my 2015 Veloster (Auto DCT) for 15-20 mins, I will come to a stop sign/stop light and the car will stall. I will try and restart my car several times (4-5) before it actually starts. When it does, my gauge cluster will not register RPM's. After several more restarts (usually 6), the RPM's will finally register but my car will not go into Drive or Reverse. Several more restarts and my car will finally go into gear. This usually occurs over a 20 minute period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452653February 18, 2022
ENGINE
The engine in my 15 Veloster is going out at only 140,00 miles despite tedious care and up keep. I've had a issue of rough idling, loss of power to the engine including a back fire. The engine makes a distinct ticking noise when the accelerator is pushed down. I have paperwork from a mechanic that reports these problems and them looking at it. They told me to take it to the dealership. I took it to a Bachman Hyundai and they said it definitely had connecting rod bearings issues. They were surprised it wasn't under recall. As was I when I saw online from multiple sources, that "2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicle" had this recall. My VIN is not applied to this recall however. I have contacted Hyundai Customer care and they refuse to give me a explanation of this reasoning. I asked if they were made in different plants. He gave me no straight forward response, and declined my request to speak with a supervisor with more information. The dealership will not replace the engine, and I will not pay over 6,000 to replace a engine that "can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash." Source: https://www.autobytel.com/hyundai/veloster/2015/car-recalls/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451096February 9, 2022
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Power loss engine stalling flashing check engine light won’t accelerate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449571January 31, 2022
ENGINE
I turned my car on after work and saw my check engine light turn on I went to autozone to have it checked and they gave me a paper stating it was P0441 engine code. Which has something to do with an incorrect purge flow and is harmful to you and eats away at your gas mileage. Don’t know if this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447062January 11, 2022
UNKNOWN OR OTHER
Vehicle consuming oil... been to dealership several times for this issue... oil consumption test performed confirming usage of oil. latest measurment on oil consumption was 1.8 quarts in 1000 miles. Vehicle blowing blue smoke, back of vehicle covered in oil. Vehicle lost power/accleration on highway causing large saftey issue. PA# from hyundai is 100577. Received updated warranty extension from hyundai up to 150,000. Car is exhibiting multiple signs of recall involving connecting rods. Have spoken with hyundai corporate, am now on my third case number with them.. case 19177351
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445118December 27, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2015 Hyundai Veloster Turbo had no open recalls. On 12/26/21, while stopped at a light, the car stalled, then started smoking, and caught fire almost instantly. There are known fire issues for similar models for which there are open recalls, but my car was not a part of these recalls.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440009November 10, 2021
ELECTRICAL SYSTEM
Back in 2015 my dad bought me a brand new Veloster Turbo. Within the first 100 days of ownership my car had multiple electrical power outages. I would be driving at a speed of 55mph (Speed Limit) and all of a sudden the car would stop working. The gas didn’t work and all the electrical parts went out. This event happened multiple times but off and on. When I took it to the dealership they didn’t experience the issue so they couldn’t resolve it. I had a case against Hyundai but they didn’t care. From the Whistleblower that just came out against Hyundais safety protocols I have a firm belief Hyundai knew that there engines were faulty and my life was almost taken. Another incident was on the freeway driving the speed limit and all of a sudden everything stops working and turns off. Almost got killed that day due to cars almost hitting my car on the side of the road. I have had so many issues with my car and its been at a dealership for 3 weeks now. Another electrical issue has happened after they installed a new engine. It happened off an on and wouldn’t start randomly. The battery was great and everything checked out. The dealership is now looking at my car because they experienced the issue themselves. I am looking for a settlement due to safety protocols being ignored.I have proof from Laguna Niguel Hyundai and the problem should be documented by them. However the dealership seems sketchy and very bad customer service. I have been worried about this ever since the first problem. Its been a roller coaster and has almost cost me my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439213November 3, 2021
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
MY CAR IS CHANGING GEARS WHILE IM DRIVING- I WILL APPEAR TO LOSE IMMEDIATE POWER TO THE VEHICLE ONLY TO SEE THAT THE CAR THAT WAS IN DRIVE, GOING 65 MILES PER HOUR, DROPS DOWN TO 20 IN SECONDS AND IS NOW IN 2ND GEAR OR NEUTRAL ! OTHER ISSUES- PUT THE CAR IN DRIVE FROM PARK AND IT JUMPS TO NEUTRAL- PUT CAR IN DRIVE- STAYS IN DRIVE POSITION BUT SATYS IN NEUTRAL - PUT THE CAR IN PARK BUT CAR THINKS ITS IN REVERSE - BLEW A PISTON AT 65000 MILES - HYUNDAI REFUSED TO HELP ME FOR 5 MONTHS - TRIED TO SELL ME A NEW ENGINE -- THIS HAS BEEN HAPPENNG FOR 2 YEARS - I WILL LIST THE LATEST EVENT BELOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438838November 1, 2021
ENGINE
Hyundai has not completed a recall (20V746000) for my 2015 Veloster. I first contacted a local Hyundai dealership (Torpedo Gruppe) in Germany on 11 Aug 2021. After they told me they don't know anything about the recall, I contacted Hyundai America on 20 August. After working with a Case Manager (case #[XXX]) they put me in touch with a manager at Torpedo Gruppe on 18 Sep. I talked with the manager ([XXX]) the next day and dropped my vehicle off on 8 Oct, earliest appointment. After three weeks on 29 Oct I was informed that they would not be able to complete the recall for me. I called Hyundai America back up and had to open a new case (case #[XXX]). I am in the military stationed overseas in Germany at Ramstein Air Base. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436945October 15, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
My 2015 Veloster Reflex has been at Alan Jackson, Jackson TN. for 45 days. The vehicle was serviced there for campaigns/recalls. The primary complaint, engine failure while I was driving down Highway 70, the engine completely shut off, a defective engine, a product which Hyundai is at fault. The defective engine is consuming 1 quart of oil per 80 miles. I asked the service department to start the oil consumption test, Brian the lead technician, responded "You need a new engine." This safety hazard and economic burden has yet to be resolved. The Veloster is kept and maintained in immaculate condition. While the vehicle is only garage kept, it is now in the elements without protection, remaining on the lot of the service department for over 45 days, which is not in good faith a suitable resolution period. I commute 100 miles round trip for my profession as a University Professor in Microbiology for the University of Tennessee. My 2015 Veloster Reflex is my primary mode of transportation to various satellite and main campus obligatory profession duties. I am without transportation due to Hyundai's negalence in properly addressing these chief safety hazardous engine failures/massive oil (synthetic) consumption which is now blowing through my catalytic converter, exiting through my exhaust tips, turning them black and splattering oil along my rear bumper. The original case manager, Jose, failed to respond to this safety hazard in the 10 business days which Hyundai has set forth, as well as, when Jose would tried to be reached on my behalf, Jose was never available, in addition too, his voicemail was always full, which meant I could not leave a message. Again, is this how Hyundai's customer care is really showing through their actions that they do care?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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