Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11375747November 21, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
MOST OF NOT ALL OWNERS OF HYUNDAI/KIA VEHICLES EXPERIENCE A SHORT IN THE CLIMATE CONTROL UNIT. THIS FAULT NOT ONLY CREATES A VISIBILITY ISSUE WHILE DRIVING THE CAR IN ADVERSE WEATHER. BUT MAY ALSO CAUSE SPARK FIRE ASSOCIATED WITH THE CLIMATE CONTROL KNOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374704November 14, 2020
UNKNOWN OR OTHER
WHILE ON THE HIGHWAY MY CAR SLOWED DOWN AND WOULD NOT ACCELERATE. PRIOR TO THIS, THE CAR HAD BEEN RUNNING COMPLETELY FINE. MY CAR HAS ABOUT 93,000 MILES ON IT CURRENTLY. I TOWED MY CAR 20 MILES TO MY LONG TIME AND TRUSTED MECHANIC. HE SAYS MY CAR HAS AN OIL CONSUMPTION PROBLEM. APPARENTLY THIS IS A VERY COMMON ISSUE WITH HYUNDAI VELOSTERS, AND FROM WHAT I'VE READ MOST PEOPLE DECIDE TO AVOID THE HEADACHE AND RUNAROUND THAT HYUNDAI GIVES THEM WHEN REPORTING THE ISSUE. THEY INSTEAD OPT TO TRADE THEIR VEHICLES IN. WOULD THIS ISSUE WARRANT A RECALL? GIVEN THE FACT THAT HYUNDAI KNOWS THIS IS A RECURRING PROBLEM IN THIS VEHICLE? NOT TO MENTION, THIS IS A HUGE SAFETY CONCERN! MY CAR LITERALLY STALLED ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363882October 12, 2020
ENGINE
THERE IS COOLANT LEAKING INTO THE ENGINE. WHEN I TURN THE CAR ON AND DRIVE WHEN I COME TO A COMPLETE STOP THE CAR TURNS COMPLETELY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360060September 20, 2020
ENGINE
MY 2013 HYUNDAI VELOSTER WAS UNDER A RECALL IN JUNE LAST YEAR FOR AN ENGINE PROBLEM THAT COULD RESULT, IF NOT FIXED, IN SERIOUS ENGINE FAILURE AND DAMAGE WHILE OPERATING. I TOOK THE CAR TO MY LOCAL HYUNDAI DEALERSHIP TO FIX THE PROBLEM, BUT ON 9/10/20 WHILE DRIVING ON INTERSTATE 26 NEAR COLUMBIA, SC, THE CAR'S SPEED SUDDENLY DROPPED TO NO MORE THAN ABOUT 40 MPH AND WOULDN'T GO ANY FASTER. THAT PUT ME IN EXTREME DANGER OF GETTING STRUCK FROM THE REAR BY OTHER FASTER-MOVING VEHICLES, SO I RODE THE NEXT APPROXIMATELY 5 MILES ON INTERSTATE SHOULDERS TO AVOID DANGER. I WAS EVENTUALLY ABLE TO DRIVE THE CAR THAT DAY TO A REPAIR SHOP IN COLUMBIA, WHICH DETERMINED THAT MY CAR SUSTAINED SERIOUS ENGINE FAILURE AND DAMAGE, AND BELIEVED IT WAS DIRECTLY RELATED TO THE 2019 RECALL, ATTACHING A RECALL NOTICE TO THE REPAIR INVOICE. I CALLED MY LOCAL HYUNDAI DEALERSHIP BUT WAS INFORMED MY CAR WAS NOT PRESENTLY UNDER RECALL. THE BOTTOM LINE IS THAT THE DEALERSHIP EITHER DIDN'T DO THE 2019 REPAIR AT ALL OR IMPROPERLY DID IT, OR MORE SERIOUSLY FOR THE THOUSANDS OF OTHER DRIVERS NATIONWIDE OF SIMILAR HYUNDAI VELOSTERS, THE SOFTWARE FIX OFFERED BY HYUNDAI WAS NOT ADEQUATE, PUTTING THEIR LIVES IN DANGER IF THEIR ENGINES SUFFER SERIOUS ENGINE FAILURE AND DAMAGE WHILE TRAVELING AT HIGH SPEEDS. IN MY CASE, BECAUSE THE ENGINE WAS RUINED, I SOLD THE CAR TO A LOCAL JUNKYARD. I'VE ATTACHED DOCUMENTATION VERIFYING EVERYTHING I'VE WRITTEN. THE 2019 DOCUMENTATION IS UNDER MY WIFE'S NAME; MY NAME IS ON THE LATEST RECORDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355150September 15, 2020
ENGINE
MY CAR IS UNDER OPEN RECALL WITH HYUNDAI COMPAIGN # RECALL 182 OR NHTSA RECALL #19V204000 . I HAVE ENGINE DAMAGE IN CYLINDER NUMBER 2 WHICH IS DUE TO THE MIX OF AIR AND FUEL AND HYUNDAI REFUSE TO COVER MY ENGINE UNDER THIS RECALL EVEN THEY PUT SAFETY RISK OF THIS RECALL IS :ENGINE DAMAGE CAN INCREASE THE RISK OF A FIRE OR CAUSE AN ENGINE STALL, INCREASING THE RISK OF A CRASH. SO HYUNDAI WANT TO DO ONLY SOFTWARE UPDATE TO PREVENT THE SAFETY RISK BUT IT IS TO LATE FOR MY CASE SINCE THE RISK OR THE DAMAGE IS ALREADY HAPPENED TO MY CAR AND THEY REFUSE TO COVER THE BAD ENGINE THAT I HAVE NOW . NOTE: THE MILEAGE OF MY CAR IS 42000 MILES. THAT IS THE INFORMATION PROVIDED BY THE HYUNDAI FOR THIS RECALL. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGNHOME/CAMPAIGN/INDEX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353529September 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN STOPPIBG OR COMING TO FULL COMPLETE STOP CAR SEEMS TO FEEL LIKE IT IS GOIBG TO STALL OUT AND KIND OF SHIMMERY AND SHAKES A LITTLE RIGHT BEFORE STOPPING ALSO WHEN STARTING FROM A COMPLETE STOP IT ALOT OF THE TIME FEELS LIKE IT IS GOING TO STALL OUT AS WELL. THERE IS ALOT OF ENGINE NOISE AS WELL THAT DOES NOT SEEM LIKE IT IS A GOOD THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352534September 1, 2020
ELECTRICAL SYSTEM
THE HEAD LIGHT BULBS HAVE BEEN REPLACED 6 TIMES, AND THE 'BRAIN' OF THE CAR HAS BEEN REPLACED 2 TIMES (WITH A REFURBISHED ONES, (NOT NEW). I UNDERSTAND THERE WAS A RECALL FOR MAKE AND YEAR OF MY CAR FOR THE SOFTWARE REPLACEMENT BECAUSE OF ELECTRICAL ISSUES. I DON'T UNDERSTAND WHY MY PARTICULAR CAR WAS NOT LISTED. MY CAR IS HAVING ELECTRICAL ISSUES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352223August 31, 2020
ENGINE
WHILE DRIVING AT HIGHWAY SPEED THE ENGINE LOST POWER AND WOULD NOT ACCELERATE. TOOK THE CAR TO THE DEALER. DEALER INSPECTED AND FOUND THE CATALYTIC CONVERTER WAS PLUGGED AGAIN. THE PREVIOUS FAILURE (SEPARATE REPORT) IN JUNE 2019 CAUSED THE ENGINE TO FAIL. THE VEHICLE HAD A NEW SHORT BLOCK INSTALLED ALONG WITH THE CATALYTIC CONVERTER. WITH 9000 MILES ON THE NEW SHORT BLOCK AND CAT, THE CAT IS PLUGGED AGAIN AND THE ENGINE HAS A DISTINCTIVE TICKING SOUND THAT WAS PRESENT WHEN THE ENGINE FAILED THE LAST TIME. HYUNDAI HAS AN ISSUE THAT NEEDS TO BE ADDRESSED. THE VEHICLE IS SERVICED AT RECOMMENDED INTERVALS OR BEFORE. WE USE STANDARD GASOLINE WITH NO AFTERMARKET ADDITIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352386August 31, 2020
ELECTRICAL SYSTEM
THE AC CONTROLLER QUIT WORKING SO I LOOKED AND THE WIRES HAD BURNED BEHIND THE DASH ALSO MELTED THE SWITCH SEEN ONLINE IT SEEMS TO BE A VERY COMMON ISSUE WITH THISCAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350102August 18, 2020
STEERING
MOTOR DRIVEN POWER STREERING COUPLING REPLACEMENT AT 50 THOUSAND MILES, KNOWN PROBLEM WITH HYUNDAIS AND VELOSTER IS NOT COVERED. CLUNKING SOUND IN THE WHEEL AND LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349757August 17, 2020
ENGINE
DRIVING DOWN THE HIGHWAY IT SOUNDED LIKE SOMETHING FLEW UNDER MY CAR AND SUDDENLY STARTED SMOKING AND A FLAME CAME OUT. THERE WAS LOUD BANGING UNDER THE HOOD: LIKE A BOOM. WE PULLED TO THE SIDE OF THE HIGHWAY BEFORE IT COMPLETELY DIED AND IT CAUGHT SPARKS. WE DO NOT HAVE ANY PHOTOS SINCE THIS HAPPENED IN THE MIDDLE OF THE NIGHT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11349733August 16, 2020
STEERING
THE MDPS (MOTOR DRIVEN POWER STEERING) ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING WHICH MAY WEAR OVER TIME RESULTING IN A SLIGHT 'CLICKING' OR 'THUD' TYPE NOISE WHEN TURNING THE STEERING WHEEL. THIS TOGETHER WITH THE HUGE AMOUNT OF DEAD PLAY MAKES THE VEHICLE UNSAFE. THERE'S A RECALL/EXTENDED WARRANTY FROM HYUNDAI USA FOR THIS SAME EXACT ISSUE FOR OTHER MODELS WITH THE EXACT SAME ISSUE, BUT NOT FOR THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349246August 14, 2020
ENGINE, POWER TRAIN
TO MAKE A VERY LONG STORY SHORT, I HAD TO GET MY ENGINE REPLACED IN LATE 2017 DUE TO THE ENGINE THROWING A ROD. IT TOOK 3 MONTHS TO REPAIR BECAUSE THE DEALERSHIP WAS BEHIND DUE TO OTHER PEOPLE HAVING ENGINE MALFUNCTIONS. AFTER MY HUSBAND DROVE MY CAR OFF THE LOT, MY CAR WAS SOUNDING A LITTLE FUNNY, ALMOST LIKE A SUCKING NOSE THAT WE ENDED UP HAVING TO TAKE BACK TO THE DEALERSHIP TO HAVE THEM TELL ME THAT I NEEDED TO PAY A DIAGNOSTIC CHARGE EVEN THOUGH MY CAR WAS WELL UNDER WARRANTY LIMIT. I ENDED UP SPEAKING WITH THE MANAGER AND HE HAD THE TECHNICIAN LOOK AT IT TO ONLY BE TOLD IT WAS NOTHING ENGINE RELATED EVEN THOUGH MY ENGINE LIGHT WAS ON! A FEW MONTHS AFTER THAT, MY CAR STARTED LOSING POWER AND WAS INOPERABLE. I HAD IT TOWED TO THE SAME DEALERSHIP ONLY TO BE TOLD THAT I NEEDED ANOTHER ENGINE REPLACEMENT DUE TO LOW PRESSURE IN ONE CYLINDER! THE DEALERSHIP TOLD ME THAT I WOULD BE RESPONSIBLE TO PAY SINCE THEY ALREADY TOOK CARE OF IT THE FIRST TIME. WE ALSO FOUND OUT THAT THROUGH OUR ADVISOR AT THE SERVICE CENTER DEALERSHIP THAT SHE HAS AN EMAIL STATING THAT FAULTY PARTS WERE USED DURING THE FIRST ENGINE 'REPAIR'. ME AND MY HUSBAND HAD TO LEAVE MY CAR AT THE DEALERSHIP SINCE IT WAS NOT DRIVE-ABLE AND THEY ENDED UP SELLING THE VEHICLE AT AUCTION FOR $1700 IN FEBRUARY 2019. DURING THE SAME MONTH A RECALL WAS ISSUED ON THE VEHICLE. I HAVE A RECALL NUMBER AND HAVE SPOKE TO 3 DIFFERENT DEPARTMENTS TO SEE WHAT I CAN DO TO RESOLVE THE BALANCE I HAVE LEFT TO PAY ON THE CAR OF $8710. I KNEW THERE MUST HAVE BEEN AN ISSUE SINCE THE LAST FEW TIMES I'VE WENT TO THE DEALERSHIP THERE WERE A LOT OF VEHICLES NEEDING ENGINE REPLACEMENTS. THIS HAS BEEN FRUSTRATING TO DEAL WITH THE PAST FEW YEARS AND IT'S AFFECTING MY CREDIT AND I NEED IT RESOLVED ESPECIALLY SINCE THIS WAS NOT OUR FAULTS AND WE WERE DENIED THE USE OF THE WARRANTY WE WERE PAYING FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342144July 29, 2020
STEERING
STEERING WHEEL VIBRATE IN MOTION AND CLICKING WHEN IS STATIONARY WHEN YOU TRY TO TURN THE WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341791July 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT HE HAD JUST PURCHASED THE VEHICLE FROM A THIRD PARTY AND THE ENGINE SEIZED AND BLOW WHILE DRIVING ON THE FREEWAY ON CRUSE CONTROL AT 80 MPH. THE CONTACT STATED THAT HIS FRIENDS BEHIND IN ANOTHER VEHICLE SAW A METAL PART FLEW OUT FROM THE BOTTOM OF THE VEHICLE WITH SPARK. THE CONTACT WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND STATED BY THE TIME HE HAD COSTED TO THE SIDE OF THE ROAD; THE FIRE HAD GONE OUT. NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE HIS DAD'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VIN WAS PART OF NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11341671July 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT WAS DRIVING ON A HIGHWAY WHEN THE VEHICLE LOST POWER SUDDENLY WITHOUT NO WARNING. THE CONTACT WAS FINALLY ABLE TO MOVE OVER TO THE SHOULDER. THE CHECK ENGINE LIGHT THEN CAME ON AND THERE WAS A BURNING SMELL. THE CONTACT CHECKED THE FLUID LEVELS AND TRIED TO RESTART THE VEHICLE AND IT RATTLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO FINALLY DISCOVERED THERE WAS A SMALL FIRE IN THE ENGINE. THE FIRE WAS DISCOVERED WITH THE HOLE BURNT INTO THE PISTON WITH A SPECIAL CAMERA. THE MANUFACTURER STATED THAT THERE WAS NO RECALLS AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THEY SAID THEY MAY HELP WITH THE REPAIRS AFTER A DIAGNOSIS. THE CONTACT FILED A COMPLAINT AND RECEIVED A FILE NUMBER WITH THE MANUFACTURER. THE VEHICLE WAS CURRENTLY STILL SITTING UNREPAIRED AT THE CONTACT'S HOUSE. THE FAILURE MILEAGE WAS 108,000. Dealer stated fire most likely occurred because fire that burned a hole in the 3rd cylinder piston. Consumer stated vehicle was given back to bank repo.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11341407July 25, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AC CONTROL SWITCH REPLACED 4 TIMES AND THE CRUZE SWITCH HAS WIRE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339264July 14, 2020
UNKNOWN OR OTHER
A/C SWITCH MALFUNCTIONING, HAS BEEN REPLACED 4 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338827July 11, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I BOUGHT A 2013HYUNDAI VELOSTER IN APRIL OF 2019 WITH IN THE FIRST 2 DAYS OF HAVING CAR IT STOPPING ACCELERATING AN LEFT ME ON THE SIDE OF ROAD. I HAD TO CAR TOWED BACK TO THE DEALER WHERE THE CAR WAS BOUGHT . AFTER THEM LOOKING IN TO THE PROBLEM THEY ENDED UP REPLACING THE CATALYTIC CONVERTER. THE CAR RAN FINE FOR ABOUT ANOTHER 5 TO 6 MONTHS. THEN ONE DAY BAD ROUGH IDEL RPMS DROPPING WHEN UNDER ACCELERATION AFTER PUTTING ON CODE READER IT TURNED OUT TO BE A MISFIRE I THEN REPLACE COIL PACK AND SPARK PLUGS. THE VELOSTER RAN FINE FOR ABOUT 3 TO 4 MONTHS THIS TIME. NOW WE ARE BACK TO THE CAR HAVING ISSUES TODAY 7/11/20 LOSS OF POWER UNDER ACCELERATION,ROUGH IDEL,KNOCKING SOUND COMING FROM ENGINE. I HAVE CONTACTED HYUNDAI IN THE PAST ON THE 2013 ECU RECALL THEY DID NOT WANT TO HONOR THERE RECALL SAYING IN ORDER TO LOOK IN TO THE PROBLEM I'D NEED TO GET IT DIAGNOSED THROUGH THE DEALER WHEN I CAN SIMPLY USE MY OWE CODE READER. IT HAS BEEN NOTHING BUT ISSUES WITH THIS VEHICLE I BOUGHT WITH ONLY 63000 MILES THIS IS FRUSTRATING IS THERE ANYTHING THAT CAN BE DONE FOR HYUNDAI TO HONOR THERE RECALL THANK YOU .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338384July 9, 2020
AIR BAGS
I HAVE A 2013 HYUNDAI VELOSTER. THE AIRBAG LIGHT ON HAD CHECKED SHOW CODE FOR DRIVER SIDE CLOCK SPRING BAD. NOTICED HYUNDAI IS REPLACING THEM ON 2011- 2014 ELANTRAS, SONATAS, AND SONATAS HYBRID TO 15 YEARS AND UNLIMITED MILEAGE FROM DATE OF ORIGINAL RETAIL DELIVERY OR DATE OF FIRST USE AS LISTED ON INTERNET. WHAT MAKES MY 2013 HYUNDAI VELOSTER ANY DIFFERENT I SAME ISSUE AS VEHICLES LISTED. THIS IS A SAFETY ISSUE THAT SHOULD BE COVERED! WARNING LIGHT CAME ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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