Hyundai Palisade Complaints (2026)

136 consumer complaints on file.

#11747384June 30, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was on the highway and I hit the Cruise Control to engage “smart adaptive cruise control.” I received a warning light that said “Conditions for smart cruise control not met.” The car immediately began to decelerate. I could see that the light for the cruise control was still on. I hit the cruise control button again to turn it off- and it kept giving the same warning again and again (noted above). Meanwhile, the car was beginning to decelerate rapidly. I went from 65mph to 35mph in a matter of seconds while on the highway. I immediately put on my hazards and made my way to the shoulder where I stopped the car, restarted it, and was able to resume driving normally without incidence. I am not using cruise control anymore until this is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747202June 29, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2026 Hyundai Palisade. The contact stated that on five occasions, while stopped at a light with the Auto START/STOP system activated, the vehicle inadvertently turned off and shifted into park(P) independently. The contact stated that there was an unknown warning light illuminated. The contact attempted to restart the vehicle, and the brake pedal was firm; several attempts were needed to restart the vehicle. The contact stated that on one occasion, while stopped, the Auto START/STOP system failed to activate and the vehicle failed to accelerate as intended; however, the engine was revving unexpectedly. There was a loud clunking sound, and the vehicle jerked and then accelerated as needed. The vehicle was taken to two dealers during the failures; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the second dealer. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747039June 28, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is abrupt enough to feel unsafe and could cause a rear‑end collision. In addition to the phantom braking, the infotainment screen frequently reboots or goes completely blank while driving (blank 1 time). This causes loss of navigation, audio controls, and vehicle settings. The screen failure happens randomly and has occurred during normal driving. See video link here: [XXX] I reported the screen issue to my local Hyundai dealer (Crestmont Hyundai, Brunswick, OH), but they refused to document the complaint and told me to “wait for a recall.” They would not record the incident or investigate the problem. Both issues continue to occur and pose a safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746453June 25, 2026
UNKNOWN OR OTHER
Front windshield cracked driving in the rain. A very small pin size nick was at the top of windshield 1" away from the edge. Crack was instant in length of 13" plus. Vehicle was less then 1 week old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745070June 18, 2026
STRUCTURE:BODY
We are currently on a road trip. Fortunately we were in a 55mph zone and not going faster. While driving on the highway, the hood released from the latch and popped open. Fortunately the secondary latch caught it and we were able to pull over safely. I can’t imagine if we were going faster if the secondary latch would’ve withheld it. Very scary incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744388June 16, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
It appears there is an ongoing issue with the Driver's Assistance. More specifically with automatic braking regarding forward collision. On 4 separate occasions, the vehicle has gone haywire with several alarms and icons going off at once and then sudden braking in the middle of the road before I have even realized what is going on. The issue is the car decided it was time to slam on the brakes right in the middle of the road while I was driving so it was very jarring. I have brought the vehicle to the dealership once and they kept it for 2 days to inspect the problem and could "not reproduce the problem". So they returned the vehicle to me. However, the issue occurred 3 more times after they returned it to me within 3 wks. So, I am dropping it off again for them to keep until they locate the problem now that I believe I have narrowed it down to the Driver's Assistance and forward collision issue. When I disable the driver's assistance/forward collision toggle, there "appears" to solve the issue. I have not had the same problem when that specific toggle is off as of yet. There have been no inspections from a manufacturer rep, police or insurance rep. There were a ton of warning lamps at one time just prior to the automatic braking, some regarding power train, battery, and several others. I have photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744082June 15, 2026
POWER TRAIN
Safety-Critical Shifter System Malfunction - I am experiencing a recurring and serious shift system defect with my 2026 Hyundai Palisade Calligraphy. The issue first occurred within the first 500 miles of ownership, shortly after purchasing the vehicle new. At that time, the vehicle required diagnosis and repair by the dealership and remained out of service for nearly one month. Despite that repair, the same or a very similar issue has now returned. The vehicle displays a "Shifter System Malfunction – Service Immediately" warning and does not allow me to change gears while the vehicle is running. The gear selector becomes unresponsive, and the only way to restore functionality is to shut the vehicle off and restart it. After restarting, the vehicle often engages with a loud thud/clunk and significant vibration that can be felt throughout the vehicle. This creates serious concerns about the safety, reliability, and overall integrity of the drivetrain and shift-by-wire system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744004June 14, 2026
UNKNOWN OR OTHER
I was a making a left hand turn at a stoplight. The light turned yellow, and as I was in the intersection, I pressed the gas pedal to complete the turn. The pedal went to the floor, but the car did not accelerate. It barely rolled forward. I had to slam on the brake so I would not roll into the intersection, and turn. I reeased the pedal, and tried again, and the vehicle did accelerate. This failure has happened 4 times to me. I have also had the experience with making a right-hand turn from a stop. Again, when depressing the accelerator, the engine did not go. In one case it was delayed, then sped up very quickly. I has been to the dealer twice, once for 2 days, and once for 9 days. They have been unable to find anything wrong. I was able to demonstrate the problem with a technician in the vehicle, but he really could not see me depressing the gas, so was really unable to experience that I had a problem, even though I verbally mentioned the incident. The car at the time had less than 500 miles on it. To summarize. I have experienced left-hand turn problems 4 times, and right hand problems twice., or a total of 6 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743962June 14, 2026
SEATS
I am submitting this regarding the remedy implemented under NHTSA Recall 26V-160 (Hyundai Palisade, second/third-row power seat obstruction detection defect). I support the intent of this recall — the underlying defect was serious and the software update appropriately targets improved occupant/object detection. However, I'm concerned about the adequacy and scope of the remedy as applied to the Limited trim specifically. As implemented, the remedy removes the ability to control power-folding seats via the vehicle's infotainment touchscreen entirely, converts seat-fold buttons to press-and-hold operation, and requires the liftgate to be open during folding. On the Limited trim, the third row is the only row equipped with power-folding seats (the second row has no electric folding). As a result, this remedy has eliminated the entire infotainment-based remote-fold control pathway for Limited owners, with no equivalent functionality remaining anywhere in the vehicle. My concern is whether the remedy, by removing an entire control pathway rather than improving its safety through better sensor/detection logic alone, goes beyond what is necessary to address the defect, and whether this scope of functionality removal was adequately disclosed to owners as part of the recall notice. I'd like this recorded as feedback on the remedy's scope and impact on equipped functionality for the Limited trim, separate from the original safety defect itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743471June 11, 2026
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
We lease a 2026 Palisade with only 4k miles. Several weeks ago I was going through a toll plaza, car would not accelerate after slowing down, as if it was in neutral. All of a sudden it kicked into gear and car lunged forward. 10 min later at a traffic light car failed to accelerate after a complete stop. Press the accelerator sluggish response, then kicked back into gear. Very Scary. I pulled over and notified the dealer. Then set an appoint. Dealer did a diagnostic, found no issues, could not replicate problem on test drive . Everything was fine a few weeks. My son took the car. Had the same exact issue with vehicle not accelerating. Then kicked into gear really hard and vibrating. This was scary for him because he was in a parking lot. Luckily there was no accident as a result. However, this time an error code (check engine light) came on and the Hyundai app showed a DTC CODE- P001600 (powertrain / engine). Car was immediately taken to dealer on May 28th 2026. It is now Jun 11th. Still no time frame for fix. The THINK it a software issue and Hyundai is still "working" on a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743449June 11, 2026
SERVICE BRAKES, POWER TRAIN
2026 Hyundai Palisade SEL 8P AWD. Brake pedal sinks to floor when depressed while vehicle is in motion, causing vehicle to glide before stopping. Defect first noticed June 1, 2026 and confirmed June 2, 2026 at approximately 530 miles during a 34-mile round trip with consistent repeated occurrence at both low and moderate speeds. Vehicle returned to dealership for diagnosis. Dealership declared unable to duplicate. No diagnostic trouble codes found. Hyundai engineering was consulted by dealership. This is a second serious defect on this vehicle — a full transmission assembly replacement was performed under warranty in May 2026 within 4 days of delivery and approximately 259 miles of personal use. Hyundai Motor America lemon law re-evaluation currently in progress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742635June 8, 2026
ENGINE
I was driving my 2026 Hyundai Palisade on a busy road when the vehicle suddenly stopped without warning. A message appeared on the dashboard stating that the engine was off. I did not turn off the vehicle. This created a dangerous situation in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742563June 7, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
While driving on my 2026 Palisade Calligraphy over last 6 months I lost all throttle/ gas response to engine on 12 separate occasions.The 3rd incident nearly resulted in serious crash in 55mph traffic. Went to dealer next day on 11/15 ref# 41788829 service found no codes, reset system and recommended a flight recorder to help diagnose. Filed with NHTSA on 12/3 after next incident ref # 11702738. Requested flight recorder multiple times with dealer and Hyundai case manager and after multiple visits, diagnostic drives and component replacement on 1/20 and 2/23 the dead throttle continued. On 4/7 I was finally issued recorder and captured 3 incidents of the problem that could not exist within 2 days. Dealer acknowledged problem and says they can not fix without help from Hyundai engineers. Hyundai will not buy back and tell me to go back to dealer for resolution. Dealer claims to have submitted all relevant info to Hyundai but will not produce requested paperwork to me for most of visits (illegal? ). I have been assigned 3 separate case managers who try to assign new case #42539227 and separate it from initial ref # 41788829 while denying buyback with documentation they refuse to share. I am driving an unsafe and dangerous suv with 3 clearly documented Hyundai flight recorder incidents and acknowledged safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742390June 5, 2026
SEATS
Component: the second-row power seat and its control system, including the pinch-protection function, on a 2026 Hyundai Palisade Hybrid. The seat and vehicle are available for inspection on request. After the recall remedy (software update) for NHTSA Recall 296 (power seats) was applied, the second-row power seat self-actuates a rearward over-extension. When its pinch protection detects a car seat installed in the second row, the seat moves rearward on its own, further into the third row, and cannot be stopped once it starts. This sharply reduces third-row legroom and can squeeze or harm a third-row occupant. Safety risk: On April 21, 2026, while an adult operated the second-row seat to make enough room to reach into the seat, the seat — instead of stopping once the buttons were released — kept moving rearward on its own, past its original position and into the third-row foot and leg space, compressing and hurting the child's legs and feet. The movement was automatic, gave no warning, and could not be halted, creating a crushing and pinching hazard to any person or object behind the seat. Reproduced and inspected: A franchised Hyundai dealer inspected the vehicle and reproduced this behavior per Hyundai's Safety Team's request. Per the official repair order, the seat "over-extends approximately 15 degrees further into the third row," "cannot be stopped from moving to the extended position," and creates a smaller third-row area that "could potentially harm or squeeze an occupant in the third row." Warning indicators prior to failure: none.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11742252June 5, 2026
SEATS
Recently purchased this Hyundai Pallisade Calligraphy from Pohanka Hyundai in Maryland. At the time I asked whether the vehicle had the seat recall issue fixed . Was assured by the sales agent it had. Now when I activate the seat memory button, the driver's seat collapses and does not recognize a person is sitting there. I've called Pohanka Hyundai multiple times with an assurance of a call back on the issue and they just ignore my call and never return a call
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742189June 4, 2026
TIRES
2026 Hyundai Palisade Calligraphy Hybrid, VIN: [XXX]. Two original equipment Pirelli Scorpion MS 265/45 R21 108V tires developed sidewall bulges within 4,582 miles of normal road use, all within 5 days of each other. No off-road driving. No significant impacts. Vehicle was brand new. Failures: front left, rear left, and both right side tires within the same week (blew up as a parked to the curb on the low speed-and where dismissed at the Americas tire as an impact damage) Two tires submitted for Pirelli warranty inspection: Tire 1: Beltran Tires, Modesto CA. Pirelli claim #XXX. Denied via customer service email only — no technical report, no inspector name, no methodology provided. Conclusion: "ply breakage due to impact." Tire 2: America's Tire, Seaside CA. Delivered to Pirelli facility McDonough GA, Feb 26 2025, UPS #[XXX]. No determination issued to date. Dealer refused tire submission for weeks. Corporate escalation and Pirelli technical intervention required before pickup occurred. Out of pocket costs: $420 (Beltran, mileage confirmed 4,582) and $2,387.57 (4x Michelin replacement, America's Tire order #XXX). Total loss: $2,807.57. Also my vehicle had to be towed and I had to pay out of pocket for that as well. Four sidewall failures under 5,000 miles on a new vehicle is a potential manufacturing defect and highway safety risk. Pirelli's denial lacks technical documentation. Requesting NHTSA investigate Pirelli Scorpion MS OE tires on 2026 Hyundai Palisade as possible defect pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741071May 30, 2026
UNKNOWN OR OTHER
Five days after I bought my vehicle, I was driving down the freeway that was very empty. A small rock hit my windshield, I think… I never saw anything. It caused an explosion on the right side of my windshield and glass shattered inside the vehicle. I made a claim with my insurance and pay the $500 deductible and got the windshield replaced. Two days after I replaced the windshield, a small something hit my windshield and made a tiny rock chip. A few days later, I went to get the rock chip repaired, and as soon as the technician put the device and started to fill the rock chip, the wind shield cracked halfway across. I have been driving for almost 40 years and I have replaced one windshield and repaired maybe three rock chips. To have had a car for five weeks (two of which I couldn't drive because the windshield "exploded" crack was too deep), and already have paid TWO $500 deductibles and made two windshield claims is absolutely unbelievable. There has to be a flaw in the glass. The auto glass professionals said that they have replaced three windshields on Palisades in the past week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740878May 29, 2026
VEHICLE SPEED CONTROL
While traveling along a high-speed highway, our 2026 Palisade unexpectedly suffered a severe loss of acceleration. Despite fully depressing the accelerator pedal, the vehicle struggled to exceed approximately 20 miles per hour. This alarming malfunction placed us in a precarious and potentially dangerous situation, as the drastic reduction in speed exposed us to the risk of being rear-ended by faster-moving traffic. On a separate occasion, the vehicle again exhibited troubling behavior, failing to respond appropriately while merging onto the highway. This hesitation significantly compromised our ability to safely enter the flow of traffic and could have easily resulted in a collision. Disturbingly, in both incidents, the vehicle provided no warning indicators or alerts on the dashboard, leaving us without any guidance or explanation for these critical failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740381May 27, 2026
SEATS
The driver's seat automatic memory/easy-access feature experienced a severe safety system failure. While the seat was automatically moving backward, it hit a child car seat installed in the second row. Instead of detecting the obstruction and stopping, the anti-pinch/contact-detection sensor completely failed. The motor continued to forcefully push backward, crushing against the car seat and ripping open the driver's seatback panel. This failure creates a severe child entrapment and crushing hazard. This contact-detection logic issue highly resembles the power seat recall defects reported for 2026 Palisade models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739822May 24, 2026
SEATS, ELECTRICAL SYSTEM
Following completion of Recall Campaign 296, the third-row rear seat continued to exhibit the same hazardous behavior the recall was intended to correct. During testing, the power-folding third-row seat fully closed onto a U.S. military-issued Kevlar helmet and remained latched in the fully seated/down position without reversing or detecting an obstruction. This demonstrates that the recall remedy/software update failed to restore adequate occupant detection and did not correct the underlying anti-pinch safety functionality. The seat continued applying force against the obstruction instead of stopping or reversing as expected from a functioning anti-pinch system, creating an ongoing risk of serious injury or death to occupants, including children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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