Hyundai Palisade Complaints (2020)

542 consumer complaints on file.

#11554592November 10, 2023
VISIBILITY/WIPER, SUSPENSION
The car started very slightly making a clunking noise and it progressively got worse. We've taken it for every scheduled maintenance and didn't know anything was wrong. We asked for it to be specifically checked at our recent oil change and were told it is a unfortunate COMMON issue that HYUNDAI IS AWARE of BUT the warranty ended on that about 6 months ago - something that should've been addressed and resolved, they waited until out of warranty and didn't do anything and now the fix is $1700 (rear struts need to be replaced) car jumps and it will get even worse. Also the wipers turn on when there is no rain but don't turn on when it rains the sensors are messed up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554458November 9, 2023
SUSPENSION
Rear shock absorbers leaking and need replacement Can fail at any time and cause vehicle to swerve while driving Yes,inspected by dealer and was told "its a known issue" Loud clunking noise coming from rear is how we noticed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551332October 23, 2023
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
Have been having transmission shift problems. Whether I am accelerating, slowing down, or coasting, it jerks like it doesn’t know what gear to go in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550692October 18, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
My wife and I Were driving then all of sudden the engine light would come on and the car would hesitate and go then at anoqtpher time it stopped on my wife we travel often back and forth to the veterans hospital for treatment and we don’t feel safe any longer. We had it at the dealership about three times. Faulkner Hyundia. We thank you for your help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548440October 5, 2023
ENGINE
The car suddenly stalls during driving. It has been root-caused to engine oil consumption. I used my car for only 3K miles after my previous service (normal recommended oil change is 7.5K miles) before I saw the same stall issues and all kind of weird check lights going off. I had to top off my car with an additional 3.5 quarts of oil to be able to drive again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548207October 4, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 75 MPH, the contact heard an explosion above her head. The contact stated no warning light was illuminated. The contact pulled over and looked for a tire blowout or damage from road debris. The contact stated that she looked at the sunroof and noticed a hole the size of a basketball in the center of the sunroof. The contact stated that the sunroof was almost completely shattered. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was shattered by road debris and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 43,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547454September 30, 2023
STRUCTURE:BODY
THE LIFTGATE STRUTS CAN COME APART AT ANYTIME. WE HAD THE RIGHT SIDE COME APART LAST YEAR. HYUNDAI REPLACED UNDER WARRANTY. TODAY THE LEFT ONE HAS FAILED. THE STRUTS HAVE POWERFUL SPRINGS INSIDE AND I THINK SOMEONE COULD GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547413September 29, 2023
SERVICE BRAKES, POWER TRAIN
So there I was, stopped at a red light, waiting for traffic to clear and about to turn right. Traffic clears. I step on the gas. Nothing. I look at my dash and there are no signs of life. No warning lights, no bells or dings. The vehicle is just dead. I’m pushing the start button, pushing gears, tried to turn on my hazard lights. Nothing. As expected, the symphony of horns from vehicles behind me started. So I pull the lever from inside to pop the hood, open my door, and exit the vehicle. I get the hood up and first thing I go for is the battery. I reach for the battery cable and it’s loose. Twist it a bit and viola! Car starts up! But then I realize the car is rolling backwards! Ahh! So I run and jump into the moving car and put my foot on the brake and stop it. There were two saving graces here: 1. The road I was stopped on was mostly flat. 2. When I exited the vehicle I left the door open. Nobody was hurt. The vehicle didn’t hit anything. But had there been in incline on the road, I may not have been able to catch up with the vehicle and stop it. And had I closed the door, it probably would have been locked when it restarted and I would not have been able to get in. IF THE BATTERY IS DEAD (or in my case, a battery cable comes loose) THERE IS NO WAY TO CHANGE GEARS! Should this happen again while I’m alone in the vehicle, I’d have to wait, a prisoner in my car, until some good citizen came along and ask them to open the hood and jiggle the battery cable. Not as dangerous, but should the vehicle be parked in a single garage and then the battery go dead (for whatever reason) one wouldn’t be able to put the vehicle in neutral and push it out of the garage to get it jumped off from another vehicle. HOW DO YOU PUT THE VEHICLE IN PARK with a total loss of electrical?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546835September 27, 2023
SUSPENSION, UNKNOWN OR OTHER
Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545494September 19, 2023
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 MPH in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down. The vehicle was rear-ended by another vehicle. Both the contact and his son sustained back injuries but did not received medical assistance. The contact was unsure whether the other driver had sustained an injury. A police report was filed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an auto body repair shop, where it was repaired. Additionally, the contact stated that the windshield wipers seized on a second occasion, due to the presence of snow at the base of the windshield. The contact became aware of that the VIN was included in NHTSA Campaign Number: 22V627000 (Visibility), and the vehicle was taken to the dealer, where the windshield wiper arm was replaced under the recall; however, the failure persisted. The contact stated that the recall remedy did not fix the safety issue. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The vehicle was not repaired. The failure mileage was approximately 61,450. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11544995September 17, 2023
VISIBILITY/WIPER
Windshield developed a 30 in crack without hitting anything on the road. Other owners report a similar problem on a Facebook group.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544412September 13, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In traffic car jerked and swerved, panel lit up with picture of a car and words Emergency Braking. This was the second time. An earlier incident was on interstate and car jerked causing driver to think the rear had been hit. In this case oil light was seen to go on or off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544085September 12, 2023
VEHICLE SPEED CONTROL
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542191September 1, 2023
STRUCTURE:BODY
The rear liftgate will not close more than half-way down whether using the remote, the dash-mounted switch, the rear inner button, or manually. Since the rear lights including the stop and turn lights) are mounted on this door, this seems like a safety issue. We've contacted every Hundai dealer in town and were told they might be able to get us in 3 weeks or so down the timeline. Googling this particular issue came up with one earlier similar failure that turned out to be a plastic part that broke and jammed the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541695August 30, 2023
ENGINE
In June we noticed the car would stutter at certain RPMs or certain speeds. We took the car in and it was diagnosed to "need oil". The car continued to have this issue upon return and we took the car back to the shop where it was diagnosed to be an engine issue. The danger in the car engine could have caused much more serious damage had we not diagnosed it properly with the dealership. After 44 days the car was returned with a remanufactured engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541781August 30, 2023
SUSPENSION
2020 Hyundai Palisade Limited rear and front shock towers and/or stabilizer links rattle and are not stable at low speeds, and probably at high speeds also but for traffic noise. Causing instability when navigating in traffic and under road conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534254July 25, 2023
ELECTRICAL SYSTEM
The alternator failed at 65k miles. Lost headlights, steering, all ability to drive on the interstate with children in the car. Thankfully my husband was able to safely get us off of the road and out of traffic without incident. Driving at 70mph when the battery light flashed once, then all dash lights started flashing then car lost power. No warning other than what happened in just a few seconds. Alternator failed and deemed bad by parts stores.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529183June 27, 2023
TRAILER HITCHES
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tow hitch brake lights were inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529028June 26, 2023
ENGINE
The engine totally stop in the middle of the road stoping an entire lane. Vehicle just popped a engine light I immediately called Hyundai and said i feel the vehicle has a problem its not going to last 1 min later it immediately stop and was towed to hyundai the following day hyundai notified me the vehicle did not have any oil and has oil consumption problems. It still had more than 2000 miles left for maintenance so its impossible for a new vehicle to have this type of issue so early. Im still under the 5 year warranty. Since then the vehicle is not safe to travel more than a certain amount of miles because the same issue can happen and put in danger the life of my entire family. Hyundai stated i have to take the vehicle every 1000 miles to measure the oil. The vehicle feels like the engine is going to stop and since then it's so concerning that this is a known issue in these vehicle and hyundai does not want to do there end with the warranty on these vehicles and straining to do the right thing and just recall these vehicle who are a danger to so many familys who rely on them. How is it possible a 28000 mile of 1 only owner is having these issues. I had to get a rental that day for work and additionally at the end they charged also for that expense stating it was not a issue of parts but of oil so its not covered by the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528009June 20, 2023
ENGINE, POWER TRAIN
Car began giving us an issue while driving several months ago : driving up hills at a speed of 20 mph or less, the vehicle begins to jerk and pulse. There is also a knocking sound coming from the rear of the vehicle. Much of this also happens in parking lots at speeds of less than 10 mph. Driving at a speeds of greater than 60 mph / highway the car will pulse as well. This does not change with driving modes: ECO, Comfort, Sport or SMART mode. The engine is the same throughout modes- jerking and hesitating. When driving from highway to get gas or stop the car will have trouble when pressing on the gas pedal after being stopped then trying to enter the highway. The car is slow to respond to the gas pedal and will not accelerate matching your foot on the pedal. After some time the car will jerk forward and will not slow down when you take your foot off the gas. One incident in the past week I was pulling out into a 3 lane road, the car just stopped for no reason. Gas pedal down.. NOT moving. I was sitting in 3 lanes of oncoming traffic. I have reported this to my Hyundai Dealership. They are unable to locate the problem because NO codes pop up. They are unable to duplicate my problem when test driving. My concern is safety with having 3 children in the car and it just STOPS / lurches forward at a fast rate of speed. This happens on a daily basis. Unknown as to component or system failed or malfunctioned.. Yes available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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