Hyundai Palisade Complaints (2023)

409 consumer complaints on file.

#11609202August 18, 2024
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
While driving at slow speed I took my foot off the gas and applied pressure to the brake pedal. The brakes did not work properly; the brakes engaged and disengaged multiple times and the car continued to lurch forward almost resulting in a collision. This is a critical failure of the braking system and is extremely unsafe. In this scenario, I could have hit the car in front of me. Had I been approaching an intersection, I could have been in a severe collision. I brought the car to the dealership and they could not replicate the issue. They inspected the vehicle and did not provide any information on what could have caused the issue. No component was identified as the cause of the problem. No warning lamps were on prior to or after the incident. During the incident, I was not looking at my dashboard; I was trying to not hit the vehicle in front of me. The car has under 20,000 miles and has been driven for just over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608483August 14, 2024
SEAT BELTS
This has actually happened a few times. That stated, I KNOW I ALWAYS wear my seatbelt because my aunt was killed when she was a teenager (in the late 60's) when she was thrown through the windshield because she wasn't wearing one...so it was DRILLED into us. That stated, most recently last Thursday 8/8, I got in my car, buckled up, backed down my driveway and was 1 house away when my seatbelt came undone. It just like slipped out of the holder. Thankfully, I am in a subdivision so there is no traffic and speeds are slow. This has happened at higher speeds on main roads. It is really concerning that this happens. I don't know when it will happen or what triggers it. It has happened maybe 5 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607897August 12, 2024
UNKNOWN OR OTHER
I was driving home in the evening and we heard a loud explosion then shattered glass. When we pulled over to check, our sun roof had exploded outward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606385August 5, 2024
SERVICE BRAKES
When moving over bumpy ground at slow speeds - the brakes don’t latch on properly. The entire vehicle shakes and continues to move forward in a bumpy fashion. Never happened to me in any other car and I drive the same routes everyday. Many people are complaining about it online for the Palisade - and it seems like Hyundai has confirmed the issue but isn’t fixing it or issuing a recall. Please take action!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606304August 3, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
On 7/26/2024 vehicle in to dealer because warning light coming on if doing 55-65 mph stating front radar blocked, front safety system disabled. Vehicle at that time had 15,488 miles on it. Told dealer warning light does NOT come on while local driving to stores, for gas etc. Dealer said radar module had damage due to "minor collision". Not so, I am [XXX] uses car for local trips mostly. Contacted service manager at dealer--- Conicelli in Conshohocken PA pursuant to procedure to be followed in Warranty booklet, no relief. He tried to push me to make a claim with my auto carrier which I did not. This is a warranty claim not a collision claim. I then contacted Hyundai direct & they also tried to steer me to a auto collision claim. I declined & filed a claim for ADR with the BBB & it is pending. Going on line I see this appears to be a common complaint with the Hyundai radar module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605749July 31, 2024
SEAT BELTS
The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604424July 25, 2024
EXTERIOR LIGHTING
While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604326July 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603544July 20, 2024
SERVICE BRAKES
Was turning right going down hill the road was slightly bumpy. During the turn it felt like the ABS system kicked in and the car was not slowing down. Also felt like I did not have any control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603459July 19, 2024
SERVICE BRAKES
When pressing the brake pedal over uneven pavement (at low speeds of less than 10 mph) the brake pedal shuddered so harshly I thought I wouldn't be able to stop. The first time this occurred, I was driving over a manhole cover and braking as I was behind a school bus slowing to a stop at a stop sign - I thought I was going to collide with the bus. The second time occurred when turning into a parking lot which was uneven (where the parking lot met the sidewalk). This seems like a significant safety hazard that could cause crashes, injuries and fatalities. Please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603317July 19, 2024
SERVICE BRAKES
Oversensitive abs system, experiencing shaking when going over small bump on road and have to hit brakes hard to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602029July 14, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
While driving to our vacation destination, we head a very loud pop from the roof area. We found a place to pull over and realized that there was a huge hole in our sunroof glass. Nothing hit the car while driving, it just spontaneously exploded upward and shattered the area around it. There was broken glass all over the sunroof area. Nothing had come into contact with it. It just exploded upward and shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599588July 6, 2024
SERVICE BRAKES
The Hyundai Palisade 2023 faces a braking issue when going over an uneven or rough patch on the road. When the brake is depressed, the vehicle does not slow down. The brake vibrates and does not fully engage. Only when pressing the brake very strongly does it engage and bring the vehicle to a stop. Faced this issue a few times with no vehicles in front of time. Once as I was pulling out of a parking lot, I had the same issue and had cars ahead of me. I struggled to bring my car to a halt to avoid colliding with the vehicle in front of me. This is quite dangerous and should be addressed by Hyundai. Upon talking to multiple Palisade owners, they have all consistently faced the same issue. Some of my friends in India say they’ve faced the same issue on smaller size Hyundai SUVs that they own there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598421July 2, 2024
SERVICE BRAKES
Was in traffic on a summer dry day when I went to stop again at a speed under 15 and brakes locked up the steering wheel starting to shake and brakes were pulsating up and down I had to really push down hard and all the way on the brakes and it finally stopped the car. I almost rear ended the car infront of me no lights came on the dash no warning noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597861July 1, 2024
SERVICE BRAKES
After hitting any size bump my car does not stop, the car starts shaking, and I have to slam on the brake in order to stop. This has happened multiple times, the most recent caused me to almost run a red light and cause and accident. I am reaching out to the dealer today. The car did not show any warning lights on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597756June 29, 2024
SERVICE BRAKES
Under slow speeds and while applying brakes over bumps, the breaks become unresponsive. The car does not react to pushing the brakes pedal. It almost feels like ABS is kicking in but the car does not slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595197June 18, 2024
UNKNOWN OR OTHER
Leased vehicle in September 2022. In December 2022 Apple Car Play stopped functioning. This was a safety issue as when driving to a destination all of a sudden it stopped working so the GPS directions stopped and the calls would not come through either over the Bluetooth so we had to fumble with the phone. Also when this would happen the car’s NAVI system would not work or even load. Numerous visits to the dealer in 2023 and they were never able to figure out the issue. They changed the radio unit and it would work for a while and stop again. In January 2024 it worked for about 3 months then stopped again in April 2024. Over the last month the car’s NAVI system has stopped working completely and today the car would not start. AAA came over and the battery is dead and they suspect there is an electrical problem draining the battery as usually batteries last 3-4 years. As I explained numerous times to the dealership in 2023 this is a safety issue where many times my wife who mostly drives the vehicle with our kids would be driving using the Apple car play which would then disconnect as well as the Bluetooth voice for calls and sometimes could not on side of the road. We will be towing the car to the dealership and ask them to replace the battery but diagnose all electronics as if this not fix once and for all it will drain the battery again. We need a resolution to this safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594276June 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving over train tracks at about 5 mph when my car wouldn’t brake. I was jamming down on the pedal and that eventually triggered a really aggressive ABS and emergency braking. I came millimeters away from hitting the car in front of me and the whole time it felt like I had zero control of the car and the car just had a mind of its own. Based on what I’ve read online I believe this is a known issue that Hyundai is ignoring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594204June 13, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving 5 MPH – 10 MPH, the brake pedal was depressed but the vehicle failed to respond as needed. The contact stated that the failure recurred daily, causing him to almost rear-end other vehicles. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591848May 31, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I was slowing down approaching an intersection with cars already at a full stop up ahead. I was braking to slow down in preparation to stop. As I got closer, I drove over railroad tracks and felt the brake pedal begin to vibrate like the automatic emergency braking system kicked in. With my foot still on the brake, the car continued forward without any additional decrease in speed. I pushed my foot down as hard as I could and the car stopped inches from the car in front of me. I’m not sure if me pressing on the brake more even did anything or if some other collision avoidance system in the car stopped it before colliding with the car in front of me. There was beeping and the display switched to show cameras in front of the car, which happens when getting close to something while parking, etc. Luckily I was slowing and not at a high rate of speed. If I had hit the car ahead of me, there would have been damage but not major. What if I was going faster when this occurred? Or if I was braking for a person or bike? Or if it was collision avoidance that actually stopped the car here but I was the first car stopping in the intersection and couldn’t stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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