Hyundai Kona Complaints (2019)

252 consumer complaints on file.

#11635372January 10, 2025
ENGINE
On Christmas, Wednesday 25, 2024, my husband and son were in the car with the husband's driving and they heard a knocking sound as if going from the engine, and the car was losing power; there was no the "check engine sign" but it was remembered that few days before that there was the oil lamp sign lighting up for seconds and then disappearing, and also, the blind spot signal not working. So, we brought the car to our local mechanic, and he inspected the engine and said that the left back cylinder is broken. I called the Hyundai corporation and they advised to bring the car to the Hyundai repair shop- the car was then inspected in the shop - found some " lower rod bearing failure" but the Hyundai denied a Goodwill claim because of some maintenance neglect which has not been true - they had all our oil change receipts - I am the original owner - bought the car in finance and overall paid it off in 5 years - the car cost me 30K brand new- we were changing oil as soon as the message for the need to change oil would come up - every 5 - 5.5 K miles, all the records have been sent to the corporation, they have just said " neglect" out of the blue...They have denied the Goodwill engine replacement based on that falsely stated "neglect." I see there have been recalls for the oil ring piston issues in Konas including 2019 - for the engines 2.0L Nu MPI- the cylinders would start knocking from some overheat of the ring. Our engine is 1.6 GTI - but the engines are related, and our problem seems to be the same as in that 2.0L Nu MPI engine. Please, look for the similar cases for those Kona GTI Turbo engines for 2019- the one we have, seems that our Kona is fitting into the profile of those defected engines and the recalls like the one under the number 21V 301 203. Please, help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634347January 6, 2025
ENGINE
My 2019 Kona seems to have the same o-rings that are in the hybrid model. It keeps stalling and losing oil consistently. This engine is no good and needs to be replaced!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630759December 14, 2024
ENGINE
It seems to be an issue with the camshaft and/or timing. It has a permanent diagnostic trouble code for p0017 and p0014 (two issues that they have claimed to have fixed twice now by replacing my engine). Due to this issue, I was stranded on the side of a busy road for multiple hours at night way back in March. This issue has been repeatedly “fixed” but the code readers keep showing it and the check engine light has never turned off. Hyundai of Danbury has looked at it multiple times and has replaced the engine twice in an attempt to fix it. However, both times I got engines with the same issue. Both times I brought it to a Hyundai Dealership to be fixed. There was no warning when my car broke down the first time. It just stopped in the middle of a busy road. No noise or smell or smoke. Once I got it towed to Danbury Hyundai, they replaced the engine (March 3 - April 24) and it started up again but the check engine light was on. It has been replaced twice and both times the light was on. It was replaced a second time between July 3rd and October 20th. I only have one car and needed friends and family to bring me to and from work (1 hour away) every day while the dealership worked on my car. A camshaft or timing issue should not take 5 months to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628840December 4, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated upon starting the vehicle, the vehicle made an abnormal sound. Additionally, the contact stated while driving at various speeds, the vehicle made an abnormal knocking and clicking sound. The contact stated that the vehicle had experienced engine hesitation intermittently, and the failure became permanent. The contact stated that the vehicle was experiencing excessive oil consumption. The contact had noticed that the oil level was significantly low, and the oil was significantly black at 500 miles after an oil change. The contact stated that on other occasions, the oil was significantly black while at the normal full. The contact stated that while his wife was driving 20 MPH uphill, the vehicle stalled and started rolling backwards. Several unknown warning lights were illuminated. The vehicle lost power steering and braking functionality, causing the driver to lose control of the vehicle. The vehicle then slowly rolled back off the road and struck a small tree. The contact did not sustain any injuries. The vehicle was restarted after an hour and half. The contact stated that the vehicle stalled while driving 10 MPH on another occasion and was able to restart after 15 minutes. The vehicle was taken to the dealer, where the fault codes were cleared; however, the failure persisted. The vehicle was taken to the dealer, where DTC: P0301 was retrieved. The dealer diagnosed that cylinder #1 had a misfire due to the valve cover gasket leaking oil into cylinder #1. The dealer determined that the valve cover gasket, the spark plugs, and the oil filter needed to be replaced. Additionally, the dealer recommended an engine restoration and fuel induction service. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628376December 2, 2024
UNKNOWN OR OTHER
Sunroof on Hyundai Kona spontaneously exploded in cold weather driving on the freeway early in the morning after being parked in the warm garage overnight. Read about a class action lawsuit for Hyundai panoramic sunroofs but Kona is a standard sunroof; however, cases seem the same in terms of spontaneous explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623250November 2, 2024
POWER TRAIN, ELECTRICAL SYSTEM
As I was driving home, my Kona started slowing down until it totally stopped. I tried the the gas pedal again but it didn’t move, electrical was on, no warning lights. I turned my Kona off, turned it back on again and drove the rest of way home. I was lucky I was on an empty road no other cars behind me as I drive everyday to and from work. I called Hyundai dealer next morning about the problem ,he did asked if I had heard a knocking sound. I said yes ,the week or so I heard a knocking sound twice but not for long, seemed to have disappeared. I didn’t want to drive the car to the dealer afraid it would stop on the highway so I had it towed. Service person said he would check if it is under warranty but there is no recall on my Kona.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623149November 1, 2024
FUEL/PROPULSION SYSTEM
One day after I filled my gas tank, I noticed a strong gasoline smell outside the car. The next morning, I noticed a huge puddle on the pavement under the fuel tank. At least a gallon of gasoline must have leaked out overnight while the car was parked. I also noticed that gasoline continued to drip down from the fuel tank to the ground. I then had the car towed to the mechanic and they discovered a crack in the mounting flange on the top of the plastic fuel pump. The car was not in a collision and there was no external force that could have caused the fuel pump to crack and leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622975October 31, 2024
ENGINE
In line with NHTSA recall notice 21V301000, affecting 2019 Hyundai Kona's for piston oil ring defects, I believe the Date of Manufacture (DoM) range should be extended. Currently, the recall notice indicates vehicles manufactured between 11/2/2018 and 9/1/2020 are impacted, however my vehicle, with the indicated VIN, was manufactured 10/31/2018, two days before the indicated start date on this recall notice. My vehicle has been experiencing many of the same indicated symptoms of the faulty piston oil ring, such as abnormal knocking/rattling from the engine during acceleration, hesitation and engine dying randomly (while in motion), and significant oil consumption (half of the engine's capacity in just 2-3K miles. Given the symptom matches and the fact that my vehicle's DoM is within 2 days of the indicated recall start point, I believe it should be included in the above mentioned recall notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612994September 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Hyundai Kona. The contact stated while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle was losing motive power. The contact stated that the vehicle then stalled. The contact pulled over and waited approximately 20 minutes before restarting the vehicle. The contact stated that the failure was intermittent but had occurred at various speeds. The contact stated that the check engine warning light only recently illuminated. Additionally, the contact stated that the vehicle had to be taken for an oil change monthly. The contact stated that there was no indication of an oil leak on the driveway. The contact had taken the vehicle to a local dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611868August 30, 2024
ENGINE
My engine seems to have failed due to bad oil piston rings and Hyundai/ the dealership refused to look at it for that and denied my claim. Almost 3 weeks ago, my check engine light came on after (solid) after getting gas. It was running fine and I had an oil change appointment that Saturday so it should be good (I had a coupon expiring, so I was taking it in like 400 miles early for it's oil change). The car started losing a little bit power throughout the week- it didn't have the get up and go it usually does. On Saturday, first thing in the morning, on my way to my 8 am oil change, my car started a little rough (it had never done that before). I drive like 5 miles, then all of a sudden my car stutters, 2 blocks later dies, it restarted fine, but made a horrible noise. I drove it the block to the oil change place and my car was completely out of oil. No oil light ever came on and I have never been less than a quart (more than acceptable) at an oil change. There was no visible oil leak in my parking spot. It was towed to the dealership and the engine is blown. There has never been any visible oil leak and I have all records on carfax imputed by the mechanics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611488August 28, 2024
ENGINE
My vehicle starting stalling when driving at low speeds. It goes completely idle, I have to put it in park and restart the car. This happens when I am turning, have to slow down for traffic, etc. No engine light came on when this first started happening a few months ago, but now an engine light has popped on. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610868August 26, 2024
ENGINE, ELECTRICAL SYSTEM
Transmission need to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606166August 2, 2024
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stopped in the middle of the road. The check engine warning light was illuminated. The contact stated that the vehicle was almost rear-ended. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was advised to take the vehicle back to the dealer. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact stated that an oil consumption test was completed; however, the contact stated that the vehicle was in worse condition. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603972July 23, 2024
FUEL/PROPULSION SYSTEM
engine light began flashing while driving. Stopped vehicle and turned off engine. Vehicle would not restart. Mechanic says there is no compression and I need a new engine. I contacted the manufacturer who advised my engine was subject to recall but since I am a second owner and the first owner did not get the engine replaced there is nothing I can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603909July 22, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving on the highway [XXX] ) during rain. Traffic moving stop and go slow. Before I knew what had happened, my car hit the back bumper of a Chevy Suburban. My car gave no auto warning, the windshield wipers barely worked, and I believe the electric systems had stopped. Radio and air-conditioning. [XXX] My car bumper and grill were messed up. And I received pain in my right shoulder. The Suburban had a trailer hook-up jammed inside my front bumper grill; my vehicle received all the damage. The other driver's vehicle had no harm. My vehicle damage to the car was over a thousand dollars. And I was left with a shoulder injury. Car insurance paid for the damage to my 2019 Hyundai Kona SUV's all-wheel drive, with me paying a portion. After work was completed, all the electrical systems, including air conditioning, lights, wipers, and radio, didn't work. Fuse work was checked and found, but no power was getting into the system to operate functions that required electricity. The car started up, but the side lights but not the front lights, air conditioning, and the issue of tight steering now. The car tech stated they only installed a new bumper, and the grill did not work on the areas that are now not working. Tech said the lights and wipers were working but are not working now. Driving the vehicle will be limited based on these issues. The fuses appear good, but no power is getting into the box that powers the various items that are not working. I believe this car is a Lemon, and the dealership was aware of these issues and never told me the car had recalls. According to the internet, the tech who replaced my bumper stated that these issues are what the 2019 Hyundai Kona vehicle. Today (7-22-24), I drove my car from the auto shop with a new bumper and with hesitation and fear because the wipers and lights were not working, the air conditioning was out, and it is about to rain. The tech stated they were working earlier but are not working now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11598034July 1, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I have two Hyundai vehicles one is a 2018 Tucson and a 2019 Kona. They both broke down at precisely the same time at 109,000 miles. One was the catalytic converter dealership was going to charge $5,000 for repair found a less expensive place to do it for $2,000. i was told by several of the mechanics at both places that it was a common problem. My point is I just paid the vehicle off it was just out of warranty then your stuck with it. Dealership just shrugged it off as maybe you should buy a new vehicle. The second vehicle Kona had some catalytic damage but not enough to replace the crankshaft positioning sensor failed caused the car to basically shut down on the roadway all of the ADAS systems failed. Again dealership was going to charge $2,000 found aftermarket place to do for $1,000. I'm sure nothing can be done for me but I feel it should be documented if people in the industry are telling me this is a familiar occurrence then maybe someone should look into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596074June 24, 2024
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
My check engine lights come on and then the front collision lights come on which reduces speed while on highway and then the engine turns off making it very unsafe driving on the highway. I have tried to schedule appts with dealerships to have it checked telling them how unsafe it is and I need my car to get to work. But they never have any openings except months down the road. I am afraid it will cause a terrible accident. I have taken my vehicle to repair shops ... some said it was the spark plugs so I got them changed and other maintenance costing me over $800 and the problem still exists ... still trying to get an appt with the dealership which will cost me another $220 just to get it diagnosed. There need to be a recall if it's happening to alot of people. I am very afraid if this issue isn't fixed and it's gonna cost me to repair it in the thousands that I don't have. Someone is going to get into a bad accident because the engine will turn off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595042June 18, 2024
ENGINE, UNKNOWN OR OTHER
My car is having problems due to excessive oil consumption. I took it to the dealership to get it fixed and tested for the recall. They said the recall had nothing to do with it. Took it to another mechanic for a diagnostic, the other mechanic stated that the excessive oil consumption was caused by recall that they didn't fix, and it can be stopped by getting the recall fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594810June 17, 2024
EXTERIOR LIGHTING
Headlights do not project far enough in front of vehicle to safely drive at dark or low light conditions. Hyundai told us there is nothing they can do to fix it as it is a defect in how the headlight housing is placed on the body of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590342May 23, 2024
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving 70 MPH up an incline, the vehicle started losing motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cylinder #3 spark plug. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to an independent mechanic, who then determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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