Hyundai Kona Complaints (2024)

68 consumer complaints on file.

#11638436January 24, 2025
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
The steering wheel locks while driving. The headlights have gone out randomly on this car a few times. The steering locked up in a turn and I went into another guys lane and almost caused a major accident. The dealerships say they can’t recreate the issue but never really tried. The vehicle has been lemoned law but the manufacturer now is playing games and not following through on the lemon law replacement vehicle. I do have multiple reports from being towed off the highways and from the police having to chase me down to help avoid a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636656January 17, 2025
ELECTRICAL SYSTEM
While driving at night, there was a complete loss of power of all interior and exterior lights. The engine continued to run. Because it was at night, I had problems staying on the road since this was a rural highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634433January 6, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Hyundai Kona. The contact stated while driving approximately 40 MPH and following a right curve in the roadway, the message "Unit will Turn off" was displayed. The contact was unable to read the rest of the message. The contact stated that the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed and stalled. The contact was able to pull over and after several attempts the vehicle restarted. The contact stated that she drove the vehicle directly to a local dealer. The vehicle was diagnosed by the dealer, and it was determined that the ECM and computer needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the key fob was not opening the door locks and that the vehicle was not starting occasionally. The contact returned the vehicle to the same dealer. The contact stated that the ignition system and key fobs were replaced and that the HVA and the interior antenna #1 were replaced. The vehicle was repaired, however, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 5,897.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632981December 29, 2024
ELECTRICAL SYSTEM
I was stopped at a stoplight about to get on the highway to go to work when my headlights turned off, music turned off, infotainment & cluster screen turned off, & all the backlit buttons went dark. Approximately 2-3 seconds later, everything turned back on as if nothing happened. The engine did not stop running. It was like all electrical to the car got turned off for a couple seconds. I was so glad that it didn’t happen while I was on the highway going 70mph. There are so many other people who have a 2024 Kona & have experienced the same thing per Reddit forums & Facebook groups. Luckily I have only had the one occurrence & it was within the first 500 miles (less than a month!) of owning my car. I now have 14k miles on it, but so many other people are having the same issues & it’s terrifying. What if this issue were to happen at night with poor lighting in a construction zone? Hyundai doesn’t seem to know what the issue is & has no fix for it. I have not taken my car in to be looked at because it’s a total waste of time with the many reports of others who have taken the car back to the dealership for them to run diagnostics & there be nothing found wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632086December 23, 2024
ELECTRICAL SYSTEM
The cars battery drains to the point that it will not start or allow entry into the vehicle. This happens when vehicle is sitting and not running. All lights, screens, etc. are off when this happens also
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630438December 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Hyundai Kona Electric. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the failure worsened while driving up an incline. The contact stated that on one occasion during the failure, the vehicle hesitated and the driver behind had to swerve and ended up striking the rear of another vehicle. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure and was in communication with the dealer. The vehicle was not repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630420December 12, 2024
ELECTRICAL SYSTEM:ADAS, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628654December 3, 2024
ELECTRICAL SYSTEM, ENGINE
Twice my car wouldn't come on at all. The first time they put a new battery in even though I had it only 2 weeks and it's a 2024. The second time was today. The engine would not come on. My inside lights were blinking but the car wouldn't start. The lights went out on the inside but when I went outside the car, my outside light were blinking real fast. This lasted for about 15 minutes and then they went dead. The whole car was dead and had to be towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628026November 30, 2024
COMMUNICATION:MANUFACTURER TELEMATICS
Bluelink stopped working shortly after purchase of vehicle, hyundai will not fix it and bluelink will not fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625817November 18, 2024
STRUCTURE:BODY, ENGINE, SEATS
The suspension its really soft i dont feel safe driving on the freeway, the engine its 10000 miles its knoking already ,leather seats leather its coming out already transmission hits really hard all the plastic paint body panels around looks like it have dents on the plastic already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624004November 7, 2024
ELECTRICAL SYSTEM
Parasitic draw on battery. Service departments cannot find its location. Manufacturer was notified .the safety issues. We never know when the car will shut off while driving or start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623100November 1, 2024
ELECTRICAL SYSTEM
Dead battery parasitic drawer. brand new 2024 Hyundai Kona purchase February 2024. The car has been in the repair shop four times for this issue. Service department cannot find the parasitic draw so they just give you a new battery. The battery has been replaced twice. the problem has been reproduce, and the battery has died at the dealership. The manufacturer has been contacted, but the parasitic draw they cannot find.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623052November 1, 2024
SUSPENSION
-The right knuckle sheared upon wheel impact with a curb at approximately 35 mph. At the time the vehicle was pushed northward by 46mph gust as the driver attempted a left hand turn onto a westbound lane from a northbound road. The part is still attached to the vehicle which is currently at the collision repair center. -Failure of the part left the driver stranded and the vehicle unmovable making it a traffic hazard. -Both the tow truck driver and the policeman who called him looked at the part and expressed they had never seen that failure before. No technical inspection of the component has taken place. A retired mechanical engineer who used to perform tests at Eaton Corporation looked at the pictures and the details of the accident and indicated that the part should have survived such an impact. -No symptoms were noticed prior to this failure.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622329October 28, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moments when power loss occurred. Often the vehicle would return to normal operation after a few minutes or by turning the vehicle off and back on again. The safety of the driver and passengers was at significant risk, especially on higher speed roadways due to the slow speed of the Kona in these moments. The dealer service department completed extensive diagnostics as detailed in the service report PDF attached. They ultimately found a nut (designated "ge09") connecting several ground wires to the chassis was loose. After replacing the nut and tightening to specification the problem has not recurred. We are satisfied with the communication and fix from the dealership and Hyundai corporate representatives, but concerned other Hyundai owners might encounter this issue with their vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620301October 17, 2024
ELECTRICAL SYSTEM
7 months old Kona with 700 miles on it. Woke up one morning with a "Totally" dead battery. The internet is full of incidents such as mine--new Konas with dead batteries. The dealer could not give me a service date until one month later. Car is still at the dealer...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618689October 8, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed at night, the instrument cluster, radio, and headlights inadvertently turned off for 20-30 seconds; however, the vehicle remained operational. The vehicle was taken to the dealer, where it was diagnosed with a loosened coaxial cable behind the radio, but no DTC codes were stored in any modules. The dealer related the failure to Technical Service Bulletin: 24-BE-013H (Software Reset for Connected Car Service (CCS) Disconnection). The dealer disconnected and reconnected the PDC connector, but the failure persisted. The vehicle was then taken to McCarthy Olathe Hyundai (681 N Rawhide, Olathe, KS 66061); however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,808.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610955August 26, 2024
ENGINE
The contact owns a 2024 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the engine shut off message displayed. The vehicle was able to restart. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607392August 8, 2024
POWER TRAIN
I bought the 2024 Kona N Line in January of 2024. It had 64 miles on it. At 1,149 miles, an alert from BlueLink stated that a code showed up, stating engine, power train issue. I contacted my local Hyundai dealership, the one I bought the Kona from, and bought it in. The service department stated that they cannot fix it because it was a DTC Code error, and that since the check engine light wasn't on, I was stuck. I brought the vehicle in 2 more times after that. The vehicle would idle high when in park, the engine would Rev up at odd times, even while driving, like I was ramming my foot down on the gas peddle, which I was not. Also, while traveling up hill, the engine seemed to catch and want to shut off before catching itself. It would idle high while doing that as well. I'm at a loss on what else to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604288July 24, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off - Switch to Park or Neutral” was displayed. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603624July 21, 2024
UNKNOWN OR OTHER
As I slowed down to make a right hand turn, my battery light and engine light both came on. Then, a warning message flashed and beeped for about 15 seconds saying the engine was shutting off. I pulled over and the car put itself in park and shut off completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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