Hyundai Kona Complaints (2023)

71 consumer complaints on file.

#11573887February 25, 2024
ENGINE
The vehicle was purchased brand new. After the first recommended oil change interval, the car has leaking oil daily. A complaint of the leak made to the dealer at 2nd oil change. Dealer stated they found nothing wrong. Car still leaks oil even after subsequent oil changes at prescribed service intervals. We now have to place a pan underneath the vehicle while it’s parked in the garage to catch the daily oil leaks. Very frustrating and very concerning that a brand new car is leaking oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568881January 30, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Had left Costco and while driving away down road to intersection, the 2023 Kona SEL abruptly locked the brakes and briefly skidded, as it displayed Emergency Braking Activated message on display. I had crossed a dotted line to enter a left turn lane at about 20 mph to make a turn which should not have triggered the AEB-there wasnt anything in front of me whatsoever except empty road, the roadway was dry and unobstructed. I maintained control of the car after being surprised by the brakes locking up for a second or two without any warning. I have not experienced this before after driving the Kona for little over a year and a half, with 22, 000 miles. I experienced repeated phantom braking problems with a 2120 Mazda Cx30 I previously owned; the Kona braked harder into a brief skid but shorter in time than the CX30. This was more dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567767January 25, 2024
ELECTRICAL SYSTEM:HORN
The contact owns a 2023 Hyundai Kona. The contact stated that while pressing the horn to avoid an accident, it was discovered that the horn was inoperable. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was informed of the failure. The manufacturer was not contacted. The failure mileage was 12,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562355December 28, 2023
ELECTRICAL SYSTEM, ENGINE
Rodent damage found during 1-year maintenance. This is an increasing problem that is under-reported. Damage was found before any wires were effected, however, the wiring was exposed and would have caused a malfunction had this not been detected by technician. 1. Automakers across the board are using cheaper, soy-based elements to wrap wiring and customers are having to deal with the result of subpar parts. 2. With automakers increasing the time allowed between oil changes, customers are given a false sense of functionality in the vehicles they drive. 3. Automakers that advertise "free maintenance" should not be allowed to limit maintenance to once per year or every 5,000-8,000 miles, as more prudent inspection would prevent customers from unknowingly having their cars devoured by rodents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561806December 26, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Horn stopped Working out of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561448December 22, 2023
UNKNOWN OR OTHER
Hyundai is making it very difficult to get the safety recall fixed, Roadblocks in every step, The worst customer service, Just delaying at every little step, Unbelievable, Took several months to find a fix, then several weeks to get an appointment, only to find that they will order the part, several more weeks go by, then i need start the apppointment process again and wait for 4 more weeks..got to be kidding
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557134November 27, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
Horn is not working. When the horn is pressed from the driver's seat, no noise is made. Checked fuse in engine fuse box compartment. 15A fuse is ok (not blown, etc). Checked with spare 15A and that did not work either. Reported problem to dealership and they plan to investigate and repair. Google search indicated this is not the first Hyundai Kona to have this issue. This should be more looked into by regulatory boards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555589November 17, 2023
POWER TRAIN
Been waiting six months for Hyundai part to fix a fire hazard. They knowingly installed a defective part during manufacturing of the vehicle. A scared to drive the car knowing it can catch fire at any moment. Hyundai refuses to compensate in any way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555097November 14, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear door Latch opens while vehicle is moving and I've have taken it to service and they don't know what failure is al about.Its a manufacture failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554821November 13, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway on an extended trip my cruise control dropped its speed from 71 to 65 without warning. On one occasion it happened while I was in the passing lane with a lot of traffic behind me. It created a very dangerous situation before I could get into the right lane. Another incident was when again I was driving along, no one in front of me, beside me or behind me and the speed dropped once again. Had I been in traffic who knows what would have happened. I have turned the automatic breaking system off because while on a trip I was in the right lane when a car cut me off. The breaks went on and the car went totally out of control! I have filed a complaint with Hyundai and after waiting 8 weeks for a call regarding my case number they refuse to acknowledge that it is a manufacturing issue. I have had the vehicle into the dealer 3 times and they have not been able to replicate it by driving around the area, but have not taken it out on the highway at a higher speed which is when it occurs and when one would use the cruise control. I have only 9,000 miles on the car at this point and no remedy in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553420November 3, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hyundai West (10611 W Arthur Ave., West Allis, WI 53227), and was informed that parts might be available in two to three weeks after being taken in for service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548719October 6, 2023
STEERING, LANE DEPARTURE: ASSIST
While driving at 60 miles per hour on an interstate, the car's steering system took control of the car and made a quick "S" maneuver. It took all of my strength to maintain control of my car. This incident lasted for just a second or two but it was potentially very dangerous to me (the driver of the car) and to nearby cars (and their drivers). The vehicle is available for inspection. I just reported the incident to to Hyundai and haven't heard back from them. There seemed to be some kind of red warning message on the computer screen, but I couldn't read it because I was so busy fighting the steering wheel for control of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544994September 17, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
The vehicles horn randomly decides not to work. The horn has been replaced once, but the same wiring was kept the same. The vehicle is going back after a few months due to horn malfunction again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535900August 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at risk as I cannot warn other drivers of impending danger and cannot warn other drivers they are about to hit me. The manufacturer has not yet inspected the vehicle. The inspection will take place on August 21st. There were no warning indications before I attempted to use the horn and it didn't work. It's possible that the horn has been broken for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534905July 27, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Car has only 3000 miles and already has a bad battery. Code DTC P1AA600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531199July 9, 2023
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528315June 22, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Kona Electric. The contact stated that while driving at an undisclosed speed, the "Check Electric Vehicle System" message was displayed. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure recurred. The vehicle was taken back to the dealer, where the heater sensor was replaced; however, the failure recurred a third time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528356June 22, 2023
ELECTRICAL SYSTEM
Radio stopped working. Screen went blank. Looks like a loading screen and then nothing. Radio does not come on at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526637June 12, 2023
POWER TRAIN
We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn’t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder we tried to start the car again and then the Check engine light came on saying there was issues with the transmission control system. We had the car towed to Hyundai of Metairie on 5/28/23 and notified Hyundai of everything that happened. We were assigned a case# from Hyundai on 5/30/23. We were later contacted by the Hyundai case manager on 6/9/23 and the Service department letting us know that a new transmission will need to be installed on a brand new car we only had for 33 days at the time of this incident!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525038June 2, 2023
VEHICLE SPEED CONTROL
While traveling at 70 mph on the freeway my 2023 Kona with less than 2,000 miles dropped into neutral and lost speed, almost causing a crash. I’m lucky the driver behind me braked in time. The dealer has informed me that the transmission needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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