Hyundai Kona Complaints (2023)

71 consumer complaints on file.

#11677647July 31, 2025
ELECTRICAL SYSTEM
The horn is not working in my vehicle. I found this out today when I almost had someone collide with my vehicle while I was on the highway, not once, but twice. I was unable to use my horn to alert the other driver. I called Hyundai and they said it is not covered under warranty and this is a known issue with my vehicle. I have only had the vehicle for 3-4 months and this should not be happening. I cannot safely drive without a horn and if something happens to me or my vehicle and Hyundai knows its an ongoing issue with this year, make, and model, I am not sure what I can do. Please make this right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676079July 25, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Theres more than three issues going on. The car has shut off while driving at least 50 mph on the highway. Currently there's no safety features working on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674917July 20, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Dear Customer Care, I am the owner of a 2023 Hyundai Kona AWD purchased brand new from Vision Hyundai West Henrietta, NY. I paid for the vehicle in full with a cashier's check totaling over $31,000. At just 64,000 miles, the vehicle has become undrivable-experiencing loud noises, jerking, and no acceleration. I was driving and car would not move. These symptoms are clearly drivetrain-related and should be covered under Hyundai's 10-year/100,000-mile powertrain warranty . When I contacted the dealership, I was incorrectly told my roadside coverage had expired at 36,000 miles, Hyundai Warranty Escalation Letters which contradicts Hyundai's stated policy of 5 years/unlimited mileage. Additionally, I requested a loaner vehicle due to the urgency and distance (I'm 80 miles away), but no one followed up, leaving me stranded and without any transportation options. I am requesting Hyundai's assistance:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672323July 9, 2025
SEAT BELTS
The front passenger seatbelt buckle has trouble latching when buckling seatbelt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644722February 25, 2025
ELECTRICAL SYSTEM
The horn stopped working. The first time, replacing a fuse fixed it, the second time I had to go to the dealership to get the horn replaced under warranty. There were no warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641784February 10, 2025
ELECTRICAL SYSTEM
The horn has been replaced multiple times for failing without ANY warning. The service department at the Hyundai dealer said that this is a known problem for the horns. The horns short out because moisture builds up and damages the wiring, causing them to fail without warning. At this time, Hyundai does not have a "fix" nor does it have any horns available to replace my failed horn. Hyundai has not offered a loaner vehicle. This vehicle is currently leased from Hyundai and I am current on my lease payments. This vehicle is due for inspection in May 2025 and it will not pass without a horn. I have had several near-miss situations in which I had to brake hard to avoid pedestrians - a horn would have alerted the pedestrians to my presence. Because this is an electric vehicle it runs very quietly and pedestrians need to be alerted with a horn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640456February 3, 2025
POWER TRAIN
Check engine light on DTC 218100 Code Was this vehicle included in recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636006January 15, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle was service at a Hyundai Dealer for routine required maintenance to continue the warranty. Less than 24 hours later I was driving my special needs, handicap daughter to breakfast and pulled into a handicap parking space and placed my foot on the brake. The pedal seemed to not have any tension and go to the floor. The emergency collision warning went off, but the brakes did not work. The vehicle jumped over a parking curb, knocking over a handicap sign, going across the sidewalk, hitting a garbage can and finally coming to a stop in a brick building.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11620184October 16, 2024
FUEL/PROPULSION SYSTEM
I received a notification by email from NHTSA about a recall for our 2023 Hyundai Kona N. It states that the recall has to do with Loss of Drive Power from Fuel Pump Failure. Your recall ID 24V528 sent July 22, I phoned the dealer, Mike Murphy in Peoria, Illinois and they could not find this recall. I have an appointment with them on Oct 24 to bring in my car for an oil change and to fix a recall on the trunk lock (I was not given any info on this recall until I contacted the dealership). Since I put in my VIN # above, It did not turn up anything either. What's going on and why are you sending Recalls that have nothing to do with my vehicle (?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612439September 3, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
Horn does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605242July 29, 2024
UNKNOWN OR OTHER
The horn on my vehicle stopped working. I have no idea when it stopped working but when I tried to use it after a vehicle went throw a stop sign I realized it wasn’t working. Talked to my dealership and they said ‘it’s a known problem with the horn.’
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604800July 26, 2024
UNKNOWN OR OTHER
The horn has quit working - and had to be replaced - on three different occasions. I've owned the car less than two years. This has led to me being unable to warn traffic and almost caused multiple collisions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595972June 23, 2024
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594335June 14, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Kona. The contact stated that when starting the vehicle, the system check lights were illuminated normally; however, all the system symbols had a red "exclamation mark" next to the symbols. Additionally, the contact stated that the horn and many safety features were no longer operable. The contact stated that the Lane Departure warning, Blind Spot warning, and the radio were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the main computer was not interfacing with the safety systems. The contact was advised by the dealer that there was no remedy for the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594330June 14, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
ALL OF THE VEHICLE SAFETY ALERTS ARE NOT WORKING. HMFUSA HAS CHANGED THE VIN NUMBER ON THIS VEHICLE. DEALERSHIP SAYS THE VEHICLE CAN NOT BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594046June 12, 2024
ELECTRICAL SYSTEM
MY HORN STOPPED WORKING LAST JULY AT 7467 MILES, AND STOPPED WORKING AGAIN INJUNE AT 10,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592357June 4, 2024
STEERING
Car pulls to the right since I had it..the dealer did a alignment twice already but it still pulls to the right..they did a alignment at around 5000 miles and again at 8000 miles but it still does it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591990June 2, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward Safety Mode is the default setting on every time you start the vehicle and this mode when entering from side streets or any strip center or lane into on coming traffic lanes the vehicle senses you crossing the road lines and kills the Accelerator ! When trying to enter onto the main road even if you allow enough time to accelerate to pull out onto main road : The vehicle thinks you are off raod or in some sort of danger and kills the accelerator and if you think fast enough after the 2-3 second delay you can floor the accelerator and the vehicle will then start picking up after a dangerous delay that can get someone t-boned and very serious accident if not possible death. Its a very dangerous function. Note: I manually go in and turn this forward safety to warning only or off. I use the warning but the real problem is you have to do this upon every start after turning the engine off. I think this needs to be seriously looked into.If you dont turn to warning setting and go to say pull out of a store onto the highway and dont leave enough time to avoid on coming traffic and or you freeze due to no accelleration you are in deep trouble and maybe an accident !! Or Death..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579866March 28, 2024
ENGINE, VEHICLE SPEED CONTROL
This has happened 3 times and I’ve only owned the car since Sept 2023, the first time was Feb 4 2024, then Feb 28th and March 11, 2024, when I am trying to accelerate I push on the gas and the rpm’s will go higher but the car doesn’t gain any speed.so when trying to pass a vehicle I can’t because it will do this and it’s dangerous, I do have a video of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577672March 15, 2024
UNKNOWN OR OTHER
The horn has failed; will not produce sound. The fuse has tested good for continuity. Many online threads offering the same horn failure from Hyundai but no recall, at this point. This is in direct violation of Florida statute 316.27...Horns and warning devices. I have a dealer appointment made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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