Hyundai Entourage Complaints (2007)

214 consumer complaints on file.

#10537446August 27, 2013
SERVICE BRAKES, HYDRAULIC
WHAT IS WRONG WITH MY HYUNDAI IS BELOW, HOWEVER, THE HYUNDAI DEALER WILL NOT ACKNOWLEDGE SINCE THEY SAY MY VIN IS NOT INCLUDED - HELP. REPORT RECEIPT DATE: APR 15, 2009 NHTSA CAMPAIGN NUMBER: 09V122000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC SUMMARY: HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED. CONSEQUENCE: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH. REMEDY: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151. NOTES: HYUNDAI RECALL NO. 092. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537475August 27, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE BRAKE LIGHTS OF MY 2007 HYUNDAI ENTOURAGE DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. ALSO THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT WON'T GO OFF, AND THE CRUISE CONTROL WILL NOT ENGAGE. CONTACTED HYUNDAI CUSTOMER ASSISTANCE, LITTLE TO NO HELP. THEY CONFIRMED THE ONLINE ALLDATA REPAIR NOTICE THAT SAID THERE IS A RECALL FOR THIS VEHICLE WITH THE EXACT PROBLEMS. HOWEVER, THEY COULDN'T TELL ME IF REPAIR WAS COVERED UNDER RECALL. THEY SUGGESTED I CONTACT LOCAL DEALER AND HAVE CAR DIAGNOSED AT MY COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522709July 1, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
NOTICED CRUISE CONTROL WAS NOT ACTIVATING AND THEN NOT DEACTIVATING WHEN MANUALLY BRAKING. UPON ARRIVAL AT DESTINATION, WHEN ENGINE WAS TURNED OFF, BRAKE LIGHTS ARE REMAINING ON AND DRAINING THE BATTERY. UNABLE TO GET THE LIGHTS TO TURN OFF. BEEN HAVING INTERMITTENT OCCURRENCES OF ESC INDICATOR GOING ON AT INAPPROPRIATE TIMES AND REMAINING ON. DURING THOSE TIMES, VEHICLE FEELS AS IF BRAKES ARE BEING APPLIED EVEN WHILE I AM ATTEMPTING TO ACCELERATE ON A STRAIGHTAWAY. VEHICLE SEEMS TO BE SO SLOW AS IF BRAKES ARE ENGAGED. FOUND THAT STOPPING THE VEHICLE AND TURNING OFF THE IGNITION COMPLETELY WILL SOMETIMES RESET THE CAR. HYUNDAI CUSTOMER CARE WAS AWFUL!!!! SAID THE STOPLAMPSWITCH ON MY VEHICLE HAS ALREADY BEEN REPLACED THROUGH A PREVIOUS RECALL SO THEY CANNOT REPLACE IT AGAIN EVEN THOUGH THE EXACT SAME PROBLEM IS STILL OCCURRING AGAIN. THEY WANT ME TO TAKE IT TO THE DEALER AND PAY FOR THE DIAGNOSIS AND REPLACEMENT OF THE SAME PART AND PROBLEM! I'VE DONE THAT TWICE BEFORE (PAID FOR DIAGNOSIS OF FAULTY SLIDING DOORS WHICH IS WHY I CAME IN TO BEGIN WITH) ONLY TO BE TOLD THE ERRATIC AUTOMATIC SLIDING SIDE DOORS WILL COST ME $600 EACH TO BE FIXED. UNACCEPTABLE CUSTOMER SERVICE. DOORS SHOULD OPEN AND CLOSE BUT WE HAVE HAD TO LIVE WITH NON-WORKING DOORS FOR OVER 5 YEARS BECAUSE HYUNDAI WOULD NOT FIX THEM FOR FREE AS THAT WAS NOT A RECALL ISSUE FOR THEM. SHAMEFUL SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515646June 7, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THE BRAKE LIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE BRAKE LAMP SWITCH HAD TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515306June 5, 2013
EXTERIOR LIGHTING
BRAKE LIGHTS FAILED DUE TO A FAULTY STOP SWITCH. SEEMS SIMILAR TO ISSUE FOUND/COVERED BY CAMPAIGN 110. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514902June 3, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING HOME LAST NIGHT MY ESC OFF/ON LIGHT CAME ON. I DIDN'T KNOW WHAT THIS MEANT, BUT KEPT DRIVING. UPON ARRIVAL AT HOME MY BRAKE LIGHTS WOULD NOT COME OFF. THE ONLY THING THAT WOULD MAKE THEM GO OFF IS DISCONNECTING THE BATTERY CABLE. UPON FURTHER TEST THE BRAKE LIGHTS STAY ON WHILE DRIVING AS WELL SO THE INDIVIDUAL BEHIND ME WOULD NOT BE ABLE TO TELL WHETHER OR NOT I WAS ABOUT TO STOP. I CALLED THE DEALER AND THE 800 NUMBER IN REGARDS TO A RECALL THAT I SAW ON THE NHTSA WEBSITE THAT MAY BE RELATED TO THE ISSUE AND THEY SAY MY VEHICLE IS NOT IMPACTED BY THIS RECALL AND THAT I NEED TO TAKE IT IN TO THE DEALER. THE ISSUE SEEMS AMAZINGLY SIMILAR TO THE 2009 RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513952May 28, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
I WAS STOPPED BEHIND A VEHICLE TURNING LEFT, AND A LINE OF CARS CAME THROUGH THE INTERSECTION BEHIND ME. THE CAR DIRECTLY BEHIND ME WAS UNAWARE THAT I WAS STOPPED BECAUSE APPARENTLY MY BRAKE LIGHTS WERE NOT ON AND THE DRIVER HAD TO SWERVE QUICKLY INTO THE LANE OF ONCOMING TRAFFIC; THE CAR BEHIND HIM SWERVED INTO THE RIGHT BREAKDOWN LANE. WE ARE FORTUNATE WE WERE NOT HIT AND THAT NO ONE ELSE WAS HIT. ASSUMING THE FAULT WAS WITH THE OTHER DRIVER, I CONTINUED DRIVING OUR ENTOURAGE UNAWARE OF THE ONGOING PROBLEM, ONLY TO DISCOVER ON THE HIGHWAY LAST NIGHT AFTER DARK THAT THE BRAKE LIGHTS WERE NOT WORKING. I HAD BEEN DRIVING THE VEHICLE FOR CLOSE TO A MONTH THIS WAY--THE ESC LIGHT HAS ALSO BEEN ON THAT LONG--NOT REALIZING THAT THE PROBLEM WAS ALSO AFFECTING THE BRAKE LIGHTS. THERE WAS A SAFETY RECALL ISSUED FOR THIS PROBLEM IN 2009. THOUGH EVERY WEBSITE I'VE CONSULTED INCLUDES THE ENTOURAGE IN THE RECALL CAMPAIGN, HYUNDAI MAINTAINS THAT IT IS NOT INCLUDED. IT BEFUDDLES ME THAT A KNOWN SAFETY ISSUE THAT IS AFFECTING THE 07 ENTOURAGE IS BEING COMPLETELY IGNORED BY HYUNDAI CUSTOMER SERVICE. THE SAFETY ISSUE IS PARTICULARLY TROUBLING BECAUSE OWNERS WILL NOT KNOW THAT THEIR BRAKE LIGHTS ARE FAILING TO ENGAGE, UNLESS AN ACCIDENT OR NEAR ACCIDENT OCCURS. EVEN THEN, (LIKE OUR FAMILY) THEY MAY NOT REALIZE THE PROBLEM. UNLESS A RECALL IS ISSUED/HONORED, THE ONLY WAY TO DISCOVER THE PROBLEM IS TO HAVE IT WHILE OPERATING THE CAR. IN OUR CASE, MY CHILDREN RIDE EVERYWHERE WITH ME IN THE ENTOURAGE. I SPOKE WITH CUSTOMER SERVICE TWICE, AND GOT NOWHERE. I WILL NOT BE PURCHASING ANOTHER HYUNDAI IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511990May 14, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE BRAKES, THE VEHICLE SHOOK AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510911May 7, 2013
ELECTRONIC STABILITY CONTROL (ESC)
ON A NIGHT GOING HOME FROM WORK, WHEN IT HAVE SLEETED A CO-WORKER WAS FOLLOWING ME AND NOTICED I HAD NO BRAKE LIGHTS AND THEN MY ESC LIGHT WOULD GO ON AND OFF AND I DIDN'T REALIZE IT WAS A HUGE PROBLEM UNTIL THE BRAKE LIGHTS STOPPED WORKING AGAIN I HAD MY CAR TESTED AND IT COME BACK AS A BRAKE LIGHT SWITCH MALFUNCTION AND WHEN I WAS SEARCHING TO FIND OUT ABOUT THE PART I NOTICED HYUNDAI HAD A RECALL ON THAT PART BUT BECAUSE THE RECALL HAS BEEN CLOSED THEY WILL NOT REPLACE IT ON MY VAN FOR ME AND I DID NOT OWN THE VAN UNTIL 2011 SO I HAD NO IDEA ABOUT THE RECALL AND THE DEALER ALSO NEVER MENTIONED ANYTHING, I AM UPSET THAT A RECALL CAN CLOSE I BELIEVE THEY MANUFACTURE SHOULD MAKE SURE ALL OF THERE VEHICLES HAVE BEEN FIXED SO NOW BEFORE I HAVE A ACCIDENT FOR HAVING NO BRAKES LIGHTS I HAVE TO FIGURE OUT HOW TO REPLACE THIS SWITCH.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509373April 24, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE BEEN EXPERIENCING SEVERAL ELECTRICAL ISSUES WITH THE VAN. THE VAN HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR MOTOR ISSUES WITH THE SLIDING SIDE DOORS. ABOUT 5 MONTHS AFTER PURCHASING THE VAN WE HAD ISSUES WITH THE SIDE DOORS POPPING OPEN WHILE DRIVING 70MPH DOWN THE EXPRESSWAY. THIS WAS AN ONGOING PROBLEM. WAS TOLD BY THE DEALERSHIP THAT THE ISSUE WAS FIXED. UPON THE LAST VISIT TO THE DEALERSHIP FOR A SLIDING SIDE DOOR THAT DOES NOT FUNCTION PROPERLY I WAS TOLD THAT THE MOTOR NEEDS TO BE REPLACED DESPITE THE SEVERAL COMPLAINTS I HAVE HAD ABOUT THE SLIDING DOORS. THE COST WAS OVER $150 TO REPLACE THE MOTOR FOR THE DOOR. CURRENT ISSUE IS THE BRAKE LIGHTS DO NOT ILLUMINATE AT ALL. I CALLED DEALERSHIP AFTER LEARNING OF RECALL ONLINE AND THEY STATED THIS WAS VIN SPECIFIC AND NO RECALL WAS ISSUE ON MY VAN AND I WOULD HAVE TO PAY THE COST. AFTER READING SEVERAL REPORTS OF THE SAME ISSUE WITH THE BRAKE LIGHTS THE ISSUE DOES NOT SEEM TO BE VIN SPECIFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509261April 23, 2013
SEATS
FRONT DRIVER SEAT BROKE UNDERNEATH,NOW WOBBLES BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505765April 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WITHOUT DEPRESSING THE BRAKE PEDAL BUT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE BRAKE LIGHT SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V356000 (ELECTRICAL SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496380February 4, 2013
SERVICE BRAKES
DRIVING AUTO AT A SLOW RATE OF SPEED TO STOP AT DESIGNATED STOP SIGN. BRAKES FAILED TEMPORARY UNTIL BRAKE PEDAL WAS PUMPED RAPIDILY. AUTO TAKEN TO INDEPENDENT REPAIRMAN. FOUND A RECALL ON THIS AUTO-RECALL 09V122000 --HYUNDAI RECALL NO 092. PART AFFECTED IS THE STOP LAMP SWITCH. LOCAL HYNDAI DEALER WAS CALLED BY REPAIR SHOP AND TOLD THAT AUTO WAS NOT COVERED AS IT WAS MADE IN KOREA? FROM THE SUMMARY ON THE RECALL, WE HAVE ALSO SOME OF THE MALFUNCTIONING PROBLEMS: STOP LIGHT STAY ON, SHIFT INTERLOCK SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF PARK. IN SEPTEMBER WE HAD A PROBLEM WHICH WAS DIAGNOSSED AS A DEFECTIVE MASTER CYLINDER, WHICH WAS REPLACED. NOW A DETERMINATION HAS BEEN MADE THAT THE MASTER CYLINDER MAY BE DEFECTIVE AGAIN. I CALLED HYNDAI CUSTOMER SERVICE AND WAS INFORMED THAT THIS AUTO, BY VIN NUMBER, WAS NOT ON RECALL. THANK Y OU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493409January 18, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE BRAKE LIGHT SWITCH FAILED. ESC LIGHT REMAINS ON. BRAKE LIGHTS STAY ON. HYUNDAI REFUSE TO FIX FREE OF CHARGE, EVEN THOUGH PART OF RECALL#09V122000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482870November 1, 2012
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:HORN, LATCHES/LOCKS/LINKAGES, INTERIOR LIGHTING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS ELECTRICAL FAILURES. THE CONTACT STATED THAT THE INTERIOR LIGHT, THE POWER SLIDING DOORS, AND THE POWER LOCKS ALL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT. THE VEHICLE WAS REPAIRED. THE FAILURES RECURRED. THE AIR BAG LIGHT BEGAN TO ILLUMINATE AND THE CONTACT WAS AFRAID THAT IT TOO WAS AN ELECTRICAL ISSUE AND FELT VERY UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS DUE TO BE DIAGNOSED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 114 AND THE CURRENT MILEAGE WAS 111,000. UPDATED 01/05/13*LJUPDATED 2/6/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479827October 11, 2012
VISIBILITY/WIPER, STRUCTURE:BODY
I WAS DRIVING IN THE LEFT LANE OF A LOCAL HIGHWAY WITH NO MEDIAN, AT APPROXIMATELY 40-43 MPH. IT WAS ABOUT 7:30 IN THE EVENING ON A FRIDAY AND TRAFFIC WAS HEAVY. THE HOOD OF MY ENTOURAGE SUDDENLY POPPED OPEN HITTING MY WINDSHIELD AND OBSCURING MY VIEW. LUCKILY I WAS ABLE TO STEER THE CAR OVER TO THE RIGHT LANE AND THEN ONTO THE SHOULDER, WHICH IS ALSO MINIMAL IN THAT LOCATION DUE TO A DITCH. I AM VERY GRATEFUL THAT MY DAUGHTER AND I ARE SAFE, THAT I DIDN'T HIT ANYONE AND NO ONE HIT US AND THAT I DIDN'T HIT ANY OTHER STATIONARY OBJECTS OR END UP IN THE DITCH DUE TO MY INABILITY TO SEE WHERE I WAS GOING. THERE IS NO REASON WHY THE HOOD SHOULD OPEN BY ITSELF. NO ONE HAD OPENED IT FOR MONTHS. I HAD BEEN DRIVING UP AND DOWN THAT STRETCH OF ROAD, SOMETIMES MULTIPLE TIMES DAILY WITHOUT INCIDENT. THERE WAS NO TRAUMA TO MY CAR. NO ACCIDENTS, NOTHING HIT THE CAR PRIOR TO THIS OCCURRING. IT JUST SUDDENLY FLEW OPEN. IT WAS BENT OUT OF SHAPE, DIFFICULT TO CLOSE, DETACHED FROM THE SIDE SUPPORT ARMS THAT HOLD IT OPEN WHEN SERVICING THE ENGINE. A WRECKER DRIVER PULLED OVER AND OFFERED ASSISTANCE, WE WERE ABLE TO CLOSE IT TOGETHER AND HE HAD TO USE A LARGE WRENCH (I THINK I AM NO MECHANIC) TO ADJUST THE LATCH IN ORDER TO EVEN CLOSE THE HOOD, LET ALONE SECURE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473067August 30, 2012
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2010 A/C NOT WORKING PROPERLY. IN 2011, AGAIN A/C NOT PROPERLY WORKING. BOTH TIMES TOOK INTO DEALERSHIP AND THEY SAID IT JUST TAKES THE SYSTEM A LITTLE LONGER TO GET COLD. THEN IN 2011, 2 MORE TIMES THE SAME PROBLEM BUT MODULE FAN CONTROL CIRCUIT AND WIRING WAS MELTED. TOOK IT TO AUTO TECH SINCE THE WARRANTY HAD EXPIRED FOR THE REPAIRS. AUTO TECH SAID THIS COULD HAVE BEEN A FIRE POSSIBILITY AND A SAFETY ISSUE. *TR UPDATED 08/11/12 *BF UPDATED 09/18/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469541August 7, 2012
SEATS
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT SATED THAT THE DRIVER'S SEAT SEPARATED FROM THE METAL BASE AND CAUSED THE ELECTRICAL SYSTEM TO MALFUNCTION. THE DRIVER SIDE SEAT WOULD MOVE FREELY WHILE THE CONTACT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE DRIVER'S SEAT WOULD NEED TO BE REPLACED. THE DRIVER'S SEAT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468082July 28, 2012
STRUCTURE:BODY:DOOR
POWER SLIDING DOORS DO NOT STAY CLOSED, EVEN IF CAR HAS BEGUN MOVING. SOMETIMES REOPEN AND CLOSE RATHER THAN LATCHING SHUT, AND HAVE TO BE CLOSED MANUALLY. ONE SIDE HAS STOPPED OPERATING ALL TOGETHER AND MUST BE USED MANUALLY. DOOR BEING USED MANUALLY IS TO HEAVY FOR CHILDREN TO OPERATE SAFELY AND MAKES A GRINDING NOISE. ISSUE STARTED SHORTLY AFTER BUMPER TO BUMPER WARRANTY EXPIRED AND HAS BEEN PERSISTENT OVER THE PAST 6 MONTHS TO A YEAR. IS A SAFETY CONCERN FOR DOORS OPENING AND RE-CLOSING ON CHILDREN EXITING OR ENTERING THE VEHICLE OR DOOR OPENING ON A CHILD WHILE THE VEHICLE IS IN MOTION. **DATE AND MILEAGE ARE APPROXIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461336June 12, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING THE CAR IT UNEXPECTEDLY DOES NOT ALLOW ACCELERATION TO OCCUR. THE CAR STALLED WHILE PULLING OUT INTO TRAFFIC CAUSING A NEAR ACCIDENT. HAD TO TURN OFF THE CAR AND RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Entourage