Hyundai Elantra Complaints (2013)

1,324 consumer complaints on file.

#11605863August 1, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604708July 26, 2024
AIR BAGS, ELECTRICAL SYSTEM
There is a on going issue with clock spring failing on 2011-2014 Hyundai models. My model is not covered under their extended warranty cause I have a hatchback version of the Elantra, which uses the same parts. I have already replaced my clock spring at 2019 and again the issue has come in 2024. My air bag light is on, my car horn doesn't work and buttons on the steering wheel. Feel like this is a huge safety issue as I cannot communicate with other drives with my horn and I do not have a safety net of air bags deploying when a accident happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604723July 26, 2024
ENGINE
I was driving down a busy highway when my car decided to die I pulled into the turning lane cause that was the closest thing to me I turned my car off and went to turn it back on in hopes that it would just fire back up and smoke went rolling from my engine. I ended up having to contact a tow truck along with an officer to block the road come to find out my engine was completely blown, I contacted the service department along with warranty services and everything and nobody is willing to assist with this issue. Apparently This is an ongoing issue with Hyundai cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604623July 25, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
We received the recall notice, advising us to call Hyundai to make an appointment to correct the safety problem. We made an appointment to fix the problem at their Richmond, CA location. When we went there, they told us that they could not fix it because their system was down. We made another appointment in Vacaville, CA. When we arrived there on the day of the appointment, they told us that their system was down. We do not know what to do now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602937July 17, 2024
STEERING
The steering wheel clicks and feels loose when it moves. The repair is to replace the Steering Coupler a piece of plastic for $5 but it will cost $300 or more for my mechanic since it is a 2-3 hour job. This should be replaced by the Dealer for free since the part is made to wear out and be defective
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600819July 10, 2024
ENGINE
The engine of my 2013 Hyundai Elantra GT failed due to a known piston-slap issue, and it is available for inspection for a limited time before being sold to a junkyard. This failure occurred suddenly while I was on the highway, putting my safety and the safety of others at risk as I had to maneuver the car to the side of the road amidst heavy traffic. The problem has been confirmed by both the Hyundai dealership and an independent service center, who diagnosed the piston-slap issue and found the engine filled with sludge, a known issue with these engines. Despite having 28 documented service records and regular oil changes, Hyundai denied the warranty claim, citing engine neglect. Hyundai representatives have inspected the vehicle and provided a technical bulletin documenting this defect. Prior to the failure, there were no warning lamps, messages, or other symptoms indicating a problem with the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599275July 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair were initially not yet available. The contact then stated that the check engine and ABS warning lights were illuminated. The contact then received a second notice that stated that parts for the recall were available. The vehicle was taken to a local dealer were the recall repair was performed; however, the ABS warning light remained illuminated. The contact took the vehicle back to the dealer where the contact was informed that only the ABS fuse was replaced and that a diagnostic test needed to be performed to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597258June 27, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596202June 24, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the dealer was unable to address the recall due to a hacker issue with the computer system. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595913June 22, 2024
SERVICE BRAKES
I (finally) received a letter with instructions for what to do to make an appointment to get my car fixed so it doesn't catch on fire per Recall 251, but I was unable to do so. I followed the instructions exactly. When I go to the website [XXX] and enter my VIN number, the recall appears. But then when I try to schedule an appointment, that recall does not appear as an option to create the appointment for. They did not test this system at all, and they did not list any other ways to make the appointment in the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595618June 20, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While pulling out onto a major main road, my car just stopped. The RPM's remained on zero after I restarted the car. I had to get it towed. The engine light was on, and it had trouble restarting. The code read camshaft. The mechanic replaced the camshaft and no other codes registered. It shut off two times after the camshaft was replaced. I took it back to the mechanic and it shut off on him 5 times. This car is unsafe. I am afraid to drive it, especially with have a young child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594306June 13, 2024
ENGINE, ELECTRICAL SYSTEM
My car had trouble starting then shut off while driving. Engine light was on and the RMP's stayed at zero. Code was for camshaft. Camshaft was replaced and the car shut off three more times while driving. I only have 83,000 miles on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593885June 12, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
As the original and sole owner of this 2013 Hyundai Elantra, I was notified of Campaign # 23V65100, by letter, from Hyundai. I set an appointment with Suburban Hyundai, Troy, MI after confirming with said dealership that needed part(s) were on hand. I arrived as scheduled on [XXX] 2024 for needed repair. Service department examined vehicle and determined that my vehicle did need ordered repair: but stated they do not have the part(s). I inquired as to: a. Why they do not have the part when they knew fully well that that was what was needed to enact the repair.;b.Why they did not tell customer, after taking one day off from work and driving 50 miles round trip...that they do not carry the parts they are mandated to replace. Suburban Hyundai stated that they would call me in 7-10 days when the part arrived, so I could get repair completed and, of course, take another day off from work, drive 50 miles, and fear my garage does not burn down as I have a contract with State Farm Insurance that I will park my vehicle in an enclosed garage each night for storage. Also, Hyundai and Kia have a distinct reputation for vehicle theft, and leaving my vehicle parked on-the-street is a sure way to have a vehicle stolen! I then called Elder Hyundai in Macomb, MI, they stated that Hyundai does not yet have a solution to fix the ABS Fire and Fuse issue and that a "parts kit", as I was told by Sean, Svc. Manager at Suburban Hyundai, does not yet exist. I feel defrauded by Hyundai Manufacturing and Suburban Hyundai in particular. Do I need to park my vehicle at the Grosse Pointe Woods, Fire Station? I called the Hyundai Corporate Number regarding recalls and could not, in any way, connect with a person or voicemail to leave a message a response: can this/will this repair be made and: why must I now face another day off from work and another 50 mile drive, to what effect? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593904June 12, 2024
STEERING
The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at various speeds, the steering wheel was loosened, and felt as if the steering wheel would detach. No warning lights were illuminated. The contact believed that the failure was a manufacturing defect and took the vehicle to a local dealer; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593616June 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593711June 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593463June 10, 2024
STEERING
The contact owns a 2013 Hyundai Elantra. The contact stated while driving 20 MPH, the contact became aware that the steering wheel was making a loud rattling sound. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593495June 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593533June 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592381June 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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