Hyundai Elantra Complaints (2009)

254 consumer complaints on file.

#11282481November 26, 2019
AIR BAGS, WHEELS
I PURCHASED A CAR FROM AL AT ISLAND AUTO SALES, (631) 569-5050, 330 EAST MAIN STREET, SUITE B, PATCHOGUE, NY 11772. 1-AIR BAG LIGHT WAS/IS ON AT ALL THE TIME. 2-CAR WAS OUT OF ALIGNMENT/WORN INSIDE TIRES ALL TIMES. 3-CAR TRANSMISSION ALL OF THE SUDDEN SLOWS AND THEN JUMPS, VERY FREQUENTLY, WHILE DRIVING AL SAID HE WILL FIX THE ISSUES. HE ALIGNED THE CAR, BUT IS STILL PULLING TO THE SIDE. I TOOK IT TO A MECHANIC SHOP AND HE SAID: "TIRES ARE WORN OUT FROM INSIDE AND CAN CAUSE SERIOUS DAMAGE. AIRBAG SPEED DETECTION SENSOR IS MISSING ALL TOGETHER AND CAN BE VERY DANGEROUS. I HAVE CONTACTED AL, VIA PHONE, EMAIL AND FAX, AND ASKED HIM TO CORRECT THE TWO ISSUES. HE IS NOT RESPONDING. THAT IS WHY I AM CONTACTING YOU FOR HELP. I HAVE A RECORD OF MY COMMUNICATIONS WITH ISLAND AUTO SALES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278316November 5, 2019
STEERING
LOST POWER STEERING. FIRST TIME IT WAS RESET. THIS TIME I AM INFORMED IT NEEDS STEERING COLUMN. COST OF $2700 CAR WAS PARKED IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268848October 16, 2019
STEERING
STEERING WHEEL FUNCTION IS STRAINED AND A CLICKING NOISE OF THE STEERING WHEEL WHILE THE CAR IS IN MOTION ON TURNS. NHTSA RECORDS STEERING ELECTRIC POWER ASSIST SYSTEM RECALL NO 15V100000 BUT THE HYUNDAI CLAIMS NO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256550September 18, 2019
STEERING
STEERING COLUMN PROBLEM STARTED 2 WEEKS AGO. EVERY TIME THAT YOU STEER OR MOVE THE STEERING WHEEL A KNOCKING SOUND RESONATES FROM THE POWER STEERING COLUMN. I HAVE CHECKED IF I WAS HAVING A PROBLEM WITH THE TIE ROD ENDS BUT BOTH ARE FINE. I TRACE BACK THE PROBLEM GOING FROM THE FIREWALL HEADING TOWARDS UP AND I HAVE ISOLATED THE SOUND COMING FORM THE ELECTRONIC POWER STEERING (EPS) MOTOR JUST RIGHT ABOVE THE UNIVERSAL JOINT. THE STEERING ONCE SEIZE TO OPERATE WHEN PARK BUT I HAVE NOT DUPLICATED IT YET SINCE THAT INCIDENCE. NO CODES HAVE REFLECTED ON THE DASHBOARD. THIS IS A VEHICLE BEING DRIVEN BY A SENIOR ADULT WOMAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255854September 16, 2019
AIR BAGS
THE LIGHT OF THE AIRBAG USED TO TURN ON AND OFF CONSTANTLY I HAVE TAKEN IT TO THE MECHANIC AND FINDS NO PROBLEM. NOW THE CAR HAS A WEEK WITH THE AIR BAG LIGHT ON. I HAVEN'T HAD ANY COLITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254871September 12, 2019
STEERING
WHILE THE VEHICLE WAS IN MOTION THE POWER STEERING FAILED. THE EPS LIGHT TURNED ON AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE MECHANIC I TOOK IT TO SAID THE POWER STEERING MOTOR FAILED AND THAT THE ENTIRE UNIT NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254443September 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY EPS WARNING LIGHT CAME ON ONE DAY AND IT HASN'T TURNED OFF EVER SINCE. SEVERAL TIMES WHILE DRIVING THE POWER STEERING HAS TURNED OFF AND I'VE HAD TO PULL OVER AND RESTART THE CAR TO FIX IT. THE STEERING WHEEL ALSO MAKES A CLUNKING SOUND WHEN I TURN IT LEFT AND RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253645September 6, 2019
STEERING
POWER STEERING WILL FAIL, EPS LIGHT COMES ON. THIS STARTED AT ABOUT 90,000 MILES. TURN OFF CAR AND TURN BACK ON, IT WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244667August 13, 2019
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING THE VEHICLE, THE EPS LIGHT WOULD ARBITRARILY TURN ON AND GO AWAY WHEN THE IGNITION KEY IS CYCLED OFF AND BACK ON. WHEN THE LIGHT COMES ON, IT IMMEDIATELY BECOMES DIFFICULT TO STEER. THE CAR REVERTS TO MANUAL STEERING MODE AND REQUIRES SIGNIFICANT AMOUNT OF EFFORT TO CONTROL. WE HAVE HAD THE EPS LIGHT TURN ON MULTIPLE TIMES WITHOUT WARNING WHILE DRIVING AND PUTTING US IN DANGEROUS, UNSAFE CONDITIONS ON THE ROAD. RECENTLY, THE EPS LIGHT IS STAYING ON AND NOT GOING AWAY. WE VISITED THE LOCAL DEALER TO REPORT THIS ISSUE AND THEIR DIAGNOSIS RESULTED IN ERROR CODES RELATED TO THE STEERING ANGLE SENSOR-ELECTRICAL, TORQUE SENSOR MAIN SIGNAL FAULT, ECU (BRAKE SYSTEM) HARDWARE ERROR, CAN TIME-OUT EMS, AND MOTOR. WHEN ASKED, THEY WERE NOT WILLING TO PERFORM AN EVALUATION AS PER THE TECHNICAL SERVICE BULLETIN. THEY RECALIBRATED THE STEERING ANGLE SENSOR AND STATED THAT IF THE PROBLEM REOCCURS, WE WOULD NEED TO RETURN TO THE DEALERSHIP TO REPLACE THE STEERING COLUMN (PART NUMBER 56310-2H250 AS1) AND PAY FULL COST OF REPAIR (PART AND LABOR). THIS PART NUMBER IS LISTED AS A REPLACEABLE ITEM PER THE TECHNICAL SERVICE BULLETIN. PLEASE NOTE THAT THE DEALERSHIP PERFORMED AN EPS S/W CHK/ECU UPGRADE IN 2015 WHEN NO ISSUES WERE PRESENT AND REFUSE TO FURTHER ASSIST WHEN THE ISSUE IS PRESENT WHEN THE RECALL CAMPAIGN INFORMATION LETTER IN MARCH 2015 CLEARLY STATES THAT THE FINAL REMEDY HAS NOT BEEN DEVELOPED AT THIS TIME. THE DIAGNOSIS SHOWS THAT A FAULTY PART WAS INSTALLED BY THE CAR MANUFACTURER, AS STATED IN THE RECALL, AND THE DEALERSHIP IS REFUSING TO ADDRESS THE ACTUAL ISSUE. INSTEAD OF SOLVING THE PROBLEM, THEY INSIST THAT WE DRIVE THIS POTENTIALLY UNSAFE VEHICLE UNTIL THE ISSUE REOCCURS. THIS IS A SAFETY RELATED CONCERN AS THERE IS NO WARNING TO WHEN THIS ISSUE WILL OCCUR. THEIR RECALL NOTICE STATES THAT THE EPS PROBLEMS COULD RESULT IN AN INCREASED RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243314August 12, 2019
AIR BAGS
SRS AIR BAG LIGHT ON. GURNEE HYUNDAI AND HYUNDAI USA 1(800)633-5151 SAID THIS DOES NOT FALL UNDER NHTSA CAMPAIGN ID : 11V143000 BECAUSE MY CAR IS A GLS NOT AN SE. SRS IS ALWAYS ON AND DEALER SAID SENSOR WAS CONTAMINATED JUST LIKE THE CAMPAIGN STATED COULD HAPPEN ON 2009 ELANTRAS. HYUNDAI WANTS OVER $2000 TO REPLACE THIS SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242529August 8, 2019
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE SAFELY. TAYLOR HYUNDAI (LOCATED AT 3233 WASHINGTON RD, AUGUSTA, GA 30907, (706) 868-1200) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). ADDITIONALLY, WHILE ATTEMPTING TO DRIVE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED, THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND THE RECALL REPAIR WAS PERFORMED. AFTER THE FAILURE RECURRED, THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL ISSUES PERTAINING TO THE INTERIOR LIGHTING BEING ACTIVATED WHEN THE HEADLIGHT SWITCH WAS TURNED TO THE ON POSITION. ADDITIONALLY, THE BATTERY WOULD DRAIN OVERNIGHT WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: 15936968. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233976July 22, 2019
STEERING
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING) IN 2015. FOUR YEARS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE EPS INDICATOR ILLUMINATED AND THE STEERING LOST POWER AND BECAME STIFF. THE VEHICLE WAS SHUT OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LYNNES HYUNDAI (877-358-9715, LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS DETERMINED THAT SINCE THE RECALL REPAIR WAS PREVIOUSLY PERFORMED, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231122July 11, 2019
STEERING
WE HAVE HAD THE RECALL FOR THE EPS REPAIRED A FEW YEARS AGO. A FEW YEARS LATER THE EPS CAME ON AGAIN AND ALMOST CRASHED THE CAR/NO POWER STEERING. WE AGAIN TOOK IT TO A DEALER IN LAUREL, MD AND THEY SAID WE HAD ANOTHER RECALL AND THEY DOWNLOADED THE FIX/NO CHARGE. WELL ABOUT 2 YEARS LATER/TODAY THE EPS CAME ON AND AGAIN ALMOST CRASHED THE CAR. IT IS INTERMITTENT, I WAS ABLE TO GET IT HOME NO PROBLEM. WE MADE AN APPOINTMENT TO A BOWIE, MD DEALER WHO CAN'T GET TO IT FOR 10 DAYS! WE ARE CONCERNED IT IS THE SAME RECALLED ISSUE AND CAN NOT BE FIXED. NOW WE ARE AFRAID TO DRIVE THE CAR IN FEAR THERE IS NO SOLUTION AND WE CAN NOT AFFORD ANOTHER CAR AT THIS TIME. PLEASE HELP! THANKS! REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222819June 26, 2019
AIR BAGS
TAKATA RECALL ABOUT 2 MONTHS AGO OR 3 MONTHS AGO MY AIR BAG LIGHT CAME ON WHEN I STARTED THE CAR AND NEVER WENT OFF THE PASSENGER AIR BAG LIGHT THAT SAYS OFF GOS OUT WHEN SOMEONE SIT IN THE PASSENGER SEAT BUT THE LIGHT ON THE DASH STAYS ON I REPLACED THE BATTERY A MONTH LATER BECAUSE SOMEONE SAID TO TRY THAT IT DID NOT WORK I LOOKED UP RECALLS AND YOU DO HAVE THEM FOR 2009 ELANTRAS ONLY FOR CERTAIN MANUFACTURERS MONTHS I BELIVE MY VEHICLE WAS AFFECTED TOO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218944June 10, 2019
STEERING
WHILE DRIVING ON THE FREEWAY, I TRIED TO STEER OFF TO THE LEFT TO AVOID A CAR FROM HITTING ME FROM THE RIGHT. THIS LED TO THE STEERING WHEEL LOCKING AND THE CAR SPINNING OUT. I TRIED TO GET CONTROL OF THE WHEEL BUT COULD NOT. THE CAR CONTINUED TO SPIN UNTIL IT CRASHED INTO THE GUARD RAILING, SMASHING THE RIGHT SIDE AND RIGHT FRONT. THE RIGHT FRONT WHEEL WAS DENTED INTO THE CAR MAKING IT UNDRIVEABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11207451May 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS EXITED AND PARKED IN THE OWNERS GARAGE, A FIRE ERUPTED UNDER THE HOOD OF THE VEHICLE. A NEIGHBOR ALERTED THE CONTACT, THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND PROVIDED AN INSPECTION REPORT. A DEALER HAD NOT DIAGNOSED THE VEHICLE YET TO DETERMINE THE CAUSE OF THE FIRE. THE INSURANCE COMPANY WAS NOTIFIED AND WAS TO INVESTIGATE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FRONT OF THE VEHICLE WAS EXTENSIVELY DAMAGED BECAUSE OF THE FAILURE SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. THE VEHICLE WAS STILL PARKED AT THE OWNERS RESIDENCE. THE MANUFACTURER WAS NOTIFIED TO DETERMINE IF THEY MAY INVESTIGATE THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193603April 3, 2019
STEERING
THE EPS LIGHT WENT ON AND I LOST POWER STEERING. LUCKILY I WAS NOT ON THE HIGHWAY OR I COULD HAVE BEEN SEVERE. HYUNDAI DID A RECALL FOR THIS ISSUE BACK IN 2015 BUT IT WAS JUST A SYSTEM UPDATE FOR THE STEERING MODULE BUT IT SEEMS LIKE A SHORT TERM SOLUTION. I HAVE FOUND OVER A HUNDRED COMPLAINTS WHERE OTHER CUSTOMERS ARE HAVING TH SAME SAFETY ISSUE AND I REALLY THINK HYUNDAI NEEDS TO DO SOMETHING ABOUT IT. THE STEERING IN THE '09 ELANTRAS ARE UNSAFE AND WILL EVENTUALLY POSSIBLY KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192351March 29, 2019
STEERING
EPS LIGHT CAME ON DASH 3-1313/2019-19 .FILLED OUT VIN # ONLINE AND WAS TOLD VEHICLE WAS COVERED UNDER RECALL AND TO MAKE APPOINTMENT AT BOB KING DEALERSHIP FOR FRIDAY AT 5 PM 3-15-19 IN WINSTON SALEM N.C. SO WE DROVE 27 MILES ONE WAY TO HAVE IT CHECKED OUT . 1 HOUR LATER WAS TOLD IT WAS FIXED . GOT IN VEHICLE TO LEAVE AND NOTICED LIGHT WAS STILL ON AND WENT BACK IN TO TELL THEM . WAS TOLD TO BRING BACK NEXT DAY 3-16-19 SAT AT 8 AM . WAS THERE WHEN OPENED UP AND AFTER APPROX.1 HR. WAS TOLD I WOULD HAVE TO PAY $120.00 PER HR. TO HAVE IT CHECKED OUT , SO WE AGREED TO HAVE IT CHECKED OUT AND WAS TOLD IT WOULD COST $ 2390.00 FOR REPLACEMENT OF PART THAT IS OR SHOULD BE COVERED UNDER RECALL .TECH SAID HE WOULD SEE IF HYUNDAI WOULD COVER COST AND WOULD LET US KNOW THE FOLLOWING MON. OR TUES. . DID NOT HEAR FROM BOB KING TILL WE CALLED THEM BACK ON 3-21-19 AND WAS TOLD THEY HAVE NOT HEARD FROM HYUNDAI . CALLED THEM BACK 3-28-19 AND WAS TOLD HYUNDAI WOULD NOT COVER REPLACEMENT . THAT IS TWO TRIPS EACH WAY . I DO NOT KNOW IF HYUNDAI OR BOB KING IS RESPONSIBLE , BUT NOW THE VIN # IS NOT UNDER RECALL . I SUSPECT UNDER HANDED DEALINGS FROM ONE OR THE OTHER OR BOTH . I COULD UNDERSTAND IF CAR HAS BEEN FIXED UNDER RECALL BEFORE , BUT WAS TOLD THIS VIN # WAS VALID AND NOW THE HYUNDAI COORP. REFUSES TO HONOR THEIR RECALL ! SO FAR LIGHT IS ONLY SIGN OF PROBLEM , BUT STEERING MAY LOCK UP WHY VEHICLE IS BEING DRIVEN AND POSSIBILITY OF AN ACCIDENT . RECALL # 127
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172352January 27, 2019
ENGINE, UNKNOWN OR OTHER
WAS DRIVING HOME ON INTERSTATE AND ALL OF SUDDEN ALL MY DASH LIGHTS CAME ON WITHOUT WARNING, CAR DIED. PULLED OVER AND PARKED IT . DIDN'T OVERHEAT OR ANYTHING. I'M CONFUSED WHY NOW MY CAR WON'T START . OR ATTEMPT TO TURN OVER . HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166641January 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ENGINE START VIBRATING AT LOW SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Elantra