Honda Ridgeline Complaints (2023)

132 consumer complaints on file.

#11561904December 26, 2023
ENGINE
The auto start/stop feature has a delay before restarting the engine after full stop in traffic. This delay is dangerous. If you don't anticipate the slight delay before pressing gas pedal to move through traffic your timing is slightly impaired by this delay. All Honda vehicles seem to be experiencing this delay and are reporting and complaining about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561425December 22, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving home, my Brand New 2023 Honda Ridgeline's, with 3,350 miles, transmission's warning light popped up and my transmission when into N while on the highway, I was on the fast lane, while I started noticing the lack of power coming out of the transmission. I almost hit several cars and almost got killed by a 18 wheeler because by the time I managed to reach the emergency lane, I was doing 35 miles on a 65 zone, highway. My truck got stuck in P till I removed the terminals from the battery and reset the system. The truck was available to be put on D, but now the gears are bouncing and the truck accelerate by itself while braking almost collating with the vehicle in front of me. Honda can not replicate the problem and says it is fine. I AM WORRY TO KILL SOMEONE ON THE ROAD FOR HONDA'S 9 SPEED TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560210December 14, 2023
ENGINE
Three times we have been driving the vehicle on a steep grade when the vehicle lurches forward in a short accelerated sortie.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557739November 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Loss of motive power. Temperature 35 f. Exited interstate after 2 hours of 70 mph. Upon exit, check engine light began flashing and power was diminished severely. After shutting vehicle down and letting it cool, it was normal. Dealer was unable to replicate the problem. Dealer says that it is an issue known to Honda, caused by condensation in the intake manifold in cold weather. Dealer says that Honda has been unable to solve. This could be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557121November 27, 2023
EXTERIOR LIGHTING
The Auto High Beam functionality is erratic and dangerous. The high beams go off unexpectedly when needed. The high beams come on unexpectedly when there are close oncoming vehicles blinding these drivers and causing a road rage potential. This is a common complaint on the Honda Ridgeline forum. I made both our dealer and Honda USA aware of this problem weeks after I purchased this truck and repeatedly every time I have taken it to dealer for routine maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553946November 7, 2023
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the vehicle, the codes related to the following systems all began flashing: Automatic Emergency Braking Lane Departure Warning Lane Keeping Assistance My 17-year-old daughter, a new driver, was driving the vehicle at the time and became concerned, distracting her from concentrating on the road. The next day when my husband went to check the car, now the check engine lights were now lit. I just brought this, less than one-year-old vehicle back to the dealership. I was advised the capless gas tank was broken and not closing properly. I am not sure why this should malfunction after less than one year of driving. I do not know if this causes fuel to escape if the tank is not properly closing, thus possibly causing a safety concern. This is in addition to the auto-restart recall that occurred on the car which we had repaired, but they will not perform the warranty extension for the auto-restart issue unless it actually strands my new driver in the middle of the road after stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553942November 7, 2023
UNKNOWN OR OTHER
Auto-restart system has a warranty extension, but the dealer will not perform the repair until after the Honda Ridgeline has the problem occur at least once, thus placing the driver and any passengers in danger. This system did malfunction in our other Honda vehicle with the same warranty extension. When that occurred, it left us stranded in the middle of a six-lane road where we had stopped at a light and could not restart the vehicle. Several cars almost ran into us. Our 17-year-old daughter drives this vehicle and I do not want to wait until this major threat occurs to have Honda repair it. I filed a complaint with Honda, and they advised me they would do nothing and that I should file a complaint with the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553658November 5, 2023
UNKNOWN OR OTHER
The truck makes a metallic clicking noise when accelerating and letting off accelerator pedal. I have taken the Truck to the dealership and they believe it is some sort of subframe issue. They aren’t sure where it is coming from or what is causing it. Their guess is some sort of manufacturing error when installing subframe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550949October 20, 2023
EXTERIOR LIGHTING
Auto high beams won't activate until I reach 45 MPH and they while driving high beams continue to turn on and off with no other autos near me. This condition is not reliable and makes it difficult to drive at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548353October 5, 2023
EXTERIOR LIGHTING
Auto high beams are too sensitive and cause a safety concern as driver is not able to read street signs and visibility is impaired. Constant light changes are also distraction to oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547865October 2, 2023
EXTERIOR LIGHTING
With headlights set to “auto”, the high beams will intermittently turn on and off even when the headlight switch is not pushed forward to activate high beams. When headlight switch is in the high beam position and set to “auto”, the high beams will not deactivate with on coming traffic. Both scenarios could blind on coming traffic potentially causing a collision. No No Vehicle purchased used on 9/9/23 first appeared on 9/23/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547455September 30, 2023
ELECTRICAL SYSTEM
Wireless Charger Doesn't Work with or without a case on my Samsung 22 Ultra (which works on every other of the 4 wireless chargers I have). So I just purchased the 23 RTL-E on 09/28/23. Upon taking possession of the vehicle, got in adjusted and began setting things up to my liking. I went to place my phone on the equipped charging mat and after some shifting and repositioning, the phone began to charge w/ the case on. That lasted all of about 4-10 seconds. After fiddling w/ it for a few more minutes, no luck. Finally, I decided to remove the case and same thing, it only charged 4-10 secs.Ive also tried my sons Iphone 14, both with and without the case, same thing over and over again. Dealership said there was no know issues w the wireless charging unit.However I have found numerous complaints of the same issue online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539651August 20, 2023
UNKNOWN OR OTHER
2nd time to Honda of Covington for the passenger door will not manually unlock or open with inside door handle UNLESS you push the electric unlock button 1st. [XXX] , the service writer, said it was a safety feature and wrote it on my repair order and hasn’t had the service manager come out to the vehicle with me as requested as this is a safety problem, loose battery power and your passenger cannot get out. I showed [XXX] a memo I found on this site saying that Honda wants all reports of this problem sent to them, [XXX] won’t acknowledge the report. I am making myself a nuisance and now [XXX] said someone will call me Monday August 21st. I called Honda and they said, “we have no reports of this problem but will give you a case number”. That number is [XXX]. I don’t understand why no one cares? If we get in a wreck and loose battery power the passenger door will not open and one can only hope my wife is not injured to the point where she can’t crawl over the center console to exit on the driver’s side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538284August 14, 2023
UNKNOWN OR OTHER
We purchased our new 2023 Ridgeline RTL-E 4 six months ago and always noticed that the passenger inside door handle wouldn’t open the door unless we pushed the unlock button, the driver’s door works normally. We thought this might be a new safety thing until we tried to manually unlock the passenger door today and could not, meaning the passenger door can only be opened inside if you electronically unlock the door. That’s concerning…if we loose battery power in a wreck, you cannot get out the passenger door!! We are calling the dealer in the morning to get this addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535305July 30, 2023
EXTERIOR LIGHTING
Automatic high beam head lights have not work properly ever since I bought the Honda in oct 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533742July 21, 2023
ELECTRICAL SYSTEM
Please note that I am a Deaf customer. My primary language is American Sign Language (ASL) and English written is my secondary language. Thank you for understanding. I just bought a 2023 Honda Ridgeline on June 6th, 2023. The "Auto Engine Idle Stop System Problem" error message in the dash has been the problem and appeared many times. I sent it back to the dealership, which was the third time, and the power window master switch was replaced on July 19th, 2023, but it still has not been resolved yet. I made an appointment with the dealership on Monday, July 31st, 2023, which will be 4th attempt. I am tired of it. It is very annoying. I would like to take this opportunity to thank you for your assistance with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533005July 18, 2023
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. The vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528635June 24, 2023
EXTERIOR LIGHTING
Auto high beams do not correctly switch from low and high beams ALSO, the QI wireless charger doesn't work with my iPhone 14 plus
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528598June 23, 2023
EXTERIOR LIGHTING
Auto high beams do not function correctly. They often do not turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527484June 17, 2023
EXTERIOR LIGHTING
Auto High-Beams not operating as designed. The auto-high beams works very intermittently as on very non lighted dark roads they will come on and shut causing a flickering effect while driving. This is a very well known issue starting with the 2022 model year. The sensor camera for the auto-high beams are defective. This can blindness to on coming driver’s/vehicle temporarily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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