Honda Ridgeline Complaints (2018)

162 consumer complaints on file.

#11457158March 17, 2022
ELECTRICAL SYSTEM
Screen for backup camera goes black when vehicle is in reverse. I can see that wire loom going from rear bumper to tailgate where camera is mounted is broken and wires within the loom are fractured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456929March 16, 2022
VISIBILITY/WIPER
Back-Up camera malfunction. Displays black screen in reverse. Appears to be related to a wire ingenuity in the left side of tailgate hinge. First noted 3-12-2022. Web search depicts back up camera failure on many 2017-2019 Honda Ridgeline trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457013March 16, 2022
UNKNOWN OR OTHER
My backup camera has stopped working only a month after buying the vehicle. The issue is consistent with others filed against Honda for this model, with the wires clearly severed due to how it was manufactured in the tailgate door. Honda refuses to cover the repair despite this being a known complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455106March 3, 2022
ELECTRICAL SYSTEM
Currently my 2018 Honda Ridgeline RTL-E is having issues with the backup camera. The screen is completely blacked out, and the wire harness broke off. I believe it's the car design that is rubbing the wires that's causing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453622February 23, 2022
UNKNOWN OR OTHER
The wire harness connecting the backup camera wears upon repeated use of the tailgate and breaks the wires inside the harness. This renders the camera inoperative and creates a hazard to surrounding people because they are not visible if behind the vehicle when the vehicle is in the process of backing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453442February 22, 2022
ELECTRICAL SYSTEM
The backup camera wiring harness wires are rubbed down to bare wires. I just returned from my local Honda service center without having the issue repaired. I declined to have the work done because it would have cost me around $400.00 to replace the wiring harness. I have 39,000 miles on my truck so it is just 3,000 miles out of warranty. I do not use the tailgate very often so this looks to me to be just a poorly engineered or executed design flaw. (As noted online by many other Honda Ridgeline truck owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453189February 21, 2022
ELECTRICAL SYSTEM
Back up camera failed due to wiring harness to tailgate being cracked, splintered and pinched. Protective covering is split, exposing electrical wires that supply power to backup camera and other crucial electrical components in rear of vehicle. Harness is pinched at a compromising position at tailgate and cracked exposed wiring. Mileage on Vehicle 50,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452433February 17, 2022
ELECTRICAL SYSTEM
Wiring harness is failing in tailgate. Protective covering is split, exposing electrical wires that supply power to backup camera and other crucial electrical components in rear of vehicle. Harness does not seem secure when opening the tailgate and has excessive motion. Mileage on Vehicle 25,944 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452077February 15, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The Multi-Angle Rearview Camera with Guidelines has failed several times. It was reported to a local Honda Dealership but because the camera was working at the time the vehicle was taken in to check this system, they didn't find a problem. The problem is when you put the vehicle in reverse, the camera would not work properly. The screen was gray but would have the yellow lines on the screen only. Later, the rear-view camera would work again. This system should not fail especially since it is a safety system for assistance in seeing what is at the rear of the vehicle before backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451847February 14, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The Rear Camera system has completely failed and the wiring harness is severed due to the engineering failure. The harness is pinched and the opening and closing of a door panel causes the harness to fray and split, exposing wires that led to a complete failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451959February 14, 2022
UNKNOWN OR OTHER
Back up camera periodically fails. Noticed it today but has happened off and on for the past year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451727February 13, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear camera failure; wiring harness failed just after warranty expired; wiring harness frayed and wires broken where harness traverses from rear cab body to tailgate;
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451753February 13, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear camera quit working due to broke wire at tailgate pivot. Not as safe to back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449291January 28, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Due to a wiring failure the rear camera is not working correctly. Sometimes not at all. When it is working the normal of three possible views is not working. Research indicates this is a very common problem for this vehicle. As federal law mandates a camera, I feel this is s safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448600January 24, 2022
BACK OVER PREVENTION: CAMERA SYSTEM
My backup camera stopped working on Jan 23, 2022. Shift to reverse, black screen, the guidelines still work. I found broken wires at the harness to the tailgate and will need to repair these to regain use of the backup camera system. There was no damage to the tailgate area of the truck, this appears to be a poor design on the electrical harness to the 2-way opening tailgate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446061January 3, 2022
FUEL/PROPULSION SYSTEM
The cap-less fuel system accumulates water and can freeze. I have no way of adding fuel to my vehicle until the weather warms up or I find a way to break the ice up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445184December 27, 2021
STRUCTURE:BODY
Excessive hood vibration/fluttering at varying speeds (30-70 MPH)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443328December 10, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
Rear camera is not working due to frayed and/or disconnected wires. It is a terrible design that that normal tailgate use pinches the wires and eventually they become damaged, severing the connection and disabling the rear camera. It is well known and documented problem by dealers and consumers, that has yet to be recalled. It is a safety issue that needs to be recognized and resolved by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441551November 24, 2021
ELECTRICAL SYSTEM
THE BACKUP CAMERA stopped working. When I did an internet search, "my backup camera does not work", many posts came up. In the tailgate wiring harness, one wire in the bundled wire broke, that wire supplys the camera video. It is a good safety feature to prevent hitting something or someone. Honda will not voluntarily repair it. My tailgate is rarely used. I think the door swing alternate way to open the gate is what cause the stress on the wire and it to fail. My car ar 3 years old just went out of warranty when it failed. About 3 months after the warranty expired. I called the local Honda parts departement, he said they changed the design of the wiring harness in 2019. It is was a known design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441601November 24, 2021
SERVICE BRAKES
The contact owns a 2018 Honda Ridgeline. The contact stated that while stopped behind a truck that had attempted to make a left turn, the vehicle began to reverse and tapped his vehicle. There was no visible damage to the vehicle and a police report was not filed. Then a few days after the incident, the contact merged onto the highway at 30 MPH and attempted to apply the brakes however, the brake pedal failed operate as needed. The contact stated that the Forward Collision Automatic Emergency Braking System failed to operate as needed and the contact crashed into the vehicle in front of him without warning. The air bags deployed upon impact. There were no injuries reported and no medical attention was required. A police report was filed. Due to the accident, the vehicle was initially towed to an independent mechanic however, the insurance had the vehicle towed to the dealer where it remained in their possession. The contact believed that the incident that occurred a few days prior to the second accident may have contributed to the Forward Collision Automatic Braking System failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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