Honda Ridgeline Complaints (2020)

170 consumer complaints on file.

#11658978May 5, 2025
UNKNOWN OR OTHER
My auto start/stop wouldn’t restart my car in traffic. I ran the battery down trying to restart it and finally had to jump it off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654708April 15, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Reference Investigation: EA25004, No Restart After Auto Start/Stop Engages 2 separate instances 1st instance during stop and go driving on highway in heavy traffic, engine failed to restart automatically after full stop, message stating something about neutral appeared, unsure exactly what message stated. I had to shift to park and hold the brake down for a normal start. 2nd instance 2 weeks after 1st 04/04/2025 while stopped at a traffic light engine failed to Auto start - same result as above (1st incident)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651958April 1, 2025
ELECTRICAL SYSTEM, ENGINE
Sunday March 23, 2025 vehicle would not restart after the auto engine idle shut off feature turned off the engine. Attempted to restart several time with no success. Vehicle finally did restart when jumped the battery. Could be a safety hazard being stuck in traffic. Have not reported to dealer but will on next scheduled service. No warning lamps indicated a problem but every lamp on the dash console lit up when attempting to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651830March 31, 2025
ENGINE
I've had the start stop issue not function multiple times. I had to replace the battery did the software update for it and it still does not start occasionally. I have to restart the vehicle like if it was parked. Stalling on a light is why I no longer use this feature, I just press on the start stop button every single time I start the engine. This has happened multiple times throughout the years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651911March 31, 2025
ELECTRICAL SYSTEM
On two occasions the vehicles auto start/stop system has shut off the truck and not restarted it after releasing of the brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651562March 30, 2025
ENGINE
The Autostart does not work. This has happened to me three times since I bought it brand new in April 2021. I have taken it to Honda for repairs and they did nothing as they could not replicate the issue. Just happened again on March 24th after driving 10 minutes on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641580February 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since buying this vehicle new, on multiple occasions the automatic braking system has come on approaching other vehicles on a straight stretch of highway even when both I and the approaching vehicle are nowhere near the center line or anywhere near an accident situation. I reported this to the dealership in the first six months after purchase and was told nothing was wrong. The frequency of this happening seems to be increasing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640803February 5, 2025
ENGINE
Checked oil display at 40% on 04JAN2025, had to put in 2.5 qts 0-40 viscosity engine oil to get between bottom and top level markers on the oil dipstick. On 08AN2025 at approx 4:35AM, on the way home, heard engine noise (like 2-spoons tapping together) and within 1-minute the engine died and will not start, just a click. Had the vehicle towed to my residence (approx .5 mile) and parked for 3-weeks to check if battery, bad gas, and/or transmission neutral safety is/are the issue(s). Finally got the vehicle towed to a local shop on 29JAN2025. Called local shop on 31JAN2025 and informed that there is no oil in the engine, and recommended to replace the engine. Note: oil/filter changed on MAY2024, and have purchased oil/filter on 07JAN2025 to change oil as soon as the oil displays 30%
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640572February 4, 2025
ENGINE
The contact owns a 2020 Honda Ridgeline. The contact stated that on several occasions while driving at highway speeds, the vehicle lost motive power. The vehicle was taken to a dealer to be diagnosed; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640403February 3, 2025
UNKNOWN OR OTHER
How long should it take for repairs on the recall items? I have not received info from Honda, and a call to a local dealership has done nothing except being told "we'll call you when the parts are in." First recall was 1 year ago, the other 9 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639734January 30, 2025
ELECTRICAL SYSTEM
Stopping behind another vehicle. My vehicle engine was off because it was in ASD((automatic shutdown mode).Vehicle ahead moves forward. Immediately the dashboard says vehicle ahead has moved. Depressing the gas pedal the vehicle will not move forward. It does not come out of ASD. Message on dash says SHIFT TO PARK. Then I have to restart my vehicle The delay of moving is a safety hazard to me and obviously an irritant to the traffic behind me at least. Perhaps more than that. This has happened more than a few tmes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637905January 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway truck pressed brakes without any obstacles near or in front of me. This event has happened more than once as of late.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635165January 9, 2025
ENGINE
After significant time (hours) at highway speeds with 90% cruise control use, the car, when stopped at exit intersection, goes to fractional power with the engine light flashing. The car can still move haltingly at approximately 5 mph. Once safety stopped and shut-off, car will restart without any check engine light and will function normally. This has happened on multiple occasions, in both hot and cold weather. When mentioned to the dealer 2 years ago, said they had never heard of the problem. Internet forums show mine is not an isolated instance. When the car fails, it is in an intersection, where cars coming from all sides are not expecting a car to limp through at 5mph. This is a safety to issue to anyone on the road at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631248December 17, 2024
WHEELS, UNKNOWN OR OTHER
I took my 2020Honda Ridgeline for tire rotation at a costco tire center and they reported that the hub and wheel mating surface are heavily corroded and that it will be dangerous to drive. I called the Honda Customer Hotline and they told me that I have to take it to body shop and get it fix with my own money. Same thing they told me at Honda Mossy Lemon Grove that corrosion and rust are not warranted by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631111December 16, 2024
ENGINE
I have had an engine knocking noise at startup but now is continuous/constant. Diagnosed at my local Honda dealer as a connecting rod failure of my well maintained 2020 Honda Ridgeline. Recommended repair, short block replacement or engine replacement with a used engine. My 2020 Honda Ridgeline is not part of the safety recall for the connecting rod bearing recall and should be. I have read numerous stories of owners with Honda Ridgelines and Pilots that are outside the recall years with this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627675November 27, 2024
BACK OVER PREVENTION, AIR BAGS
The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 24V321000 (Back Over Prevention); unless the rearview camera image was blank and inoperable while reversing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627245November 25, 2024
AIR BAGS
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625979November 18, 2024
BACK OVER PREVENTION
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625560November 15, 2024
AIR BAGS, BACK OVER PREVENTION
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V321000(BACK OVER PREVENTION) and 24V064000(AIRBAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619809October 15, 2024
BACK OVER PREVENTION, AIR BAGS
The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V064000(AIR BAGS) and 24V321000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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