Honda Ridgeline Complaints (2019)

238 consumer complaints on file.

#11413897April 26, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413519April 23, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408256April 15, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406694April 6, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE HAD OCCURRED WHILE MAKING SUDDEN STOPS, OR WHILE THE VEHICLE WAS IDLE WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPLE HONDA LOCATED AT 1226 CARLISLE ST, HANOVER, PA 17331 WHO REPLACED THE BRAKE MASTER CYLINDER AND BRAKE VACUUM PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403692March 18, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE ATTEMPTING TO PARK IN A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BODY SORENESS BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DRIVABLE BUT THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO A LOCAL BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO CONTACT THEIR INSURANCE COMPANY. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11378389December 7, 2020
ELECTRICAL SYSTEM
WHILE DRIVING INFO MANAGEMENT SYSTEM STOPS WORKING, FREEZES THEN GOES BLANK. LOSE ALL DIGITAL INDICATIONS ON DRIVERS DISPLAY AND NAV CUES. WOULD BRIEFLY FLASH EVERY FEW SECONDS AS THOUGH IT WAS TRYING TO RESTART. HAS DONE THIS TWICE NOW IN A NEW TRUCK OF ONLY 26K MILES. THIS OCCURRED IN MOTION AND PERSISTED UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. DEALER SAYS WITHOUT A 'CODE' THEY CANNOT DO ANYTHING. EXTREMELY DANGEROUS LOSS OF INFO WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353120September 4, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328564June 12, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11328465June 12, 2020
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE HOOD STARTED TO VIBRATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED HONDA CARS OF KATY (21001 KATY FWY, KATY, TX 77450, (832) 772-4483), WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321068April 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM
FUEL / COMBUSTION CHAMBER ODORS ACCUMULATING AROUND ENGINE COMPARTMENT WHEN VEHICLE IS PARKED IN GARAGE AND FILLING THE CABIN WITH NAUSEATING ODOR. THIS PROBLEM COMES AND GOES WITH NEW RESOLUTION FROM DEALER. SEEM AS AN ENGINE VENTING ISSUE. ONGOING PROBLEM SINCE NEW PHURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320012April 2, 2020
FUEL/PROPULSION SYSTEM
THERE IS A PERSISTENT SMELL OF FUEL AFTER MY RIDGELINE IS WARMED UP/DRIVEN AND THEN PARKED. THE GARAGE ITSELF WILL SMELL STRONGLY OF GAS AFTERWARDS AND THOSE FUMES GET PULLED INTO THE CABIN VIA THE FRESH AIR INTAKES. WHEN INSPECTING THE ENGINE BAY, ITS SMELLS FAR MORE STRONGLY ON THE PASSENGER SIDE OF THE ENGINE BAY THAN THE DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316781March 7, 2020
FUEL/PROPULSION SYSTEM
TRUCK IS GETTING GAS FUMES INTO THE CABIN INTERMITTENTLY. SMELL COMES THROUGH THE A/C-HEATER VENTS. DOES NOT HAPPEN WHEN OUTSIDE AIR CIRCULATION IS SHUT OFF. MAKING OWNER GET HEADACHES AND FEEL ILL. HAS BEEN TO THE DEALER TWICE FOR THIS, OF WHICH THEY HAVE NOT ESTABLISHED THE ISSUE. THIS IS COMMON FOR THIS MAKER AND THEY HAVE HAD OTHER CLASS ACTION LAWSUITS REGARDING THIS. HAPPENS WHEN THE TRUCK IS RUNNING. CAN BE WHEN DRIVING OR SITTING AND IDLING. CAN BE AT ANY LOCATION. OCCASIONAL FEUL SMELL OUTSIDE THE VEHICLE AS WELL WHEN TRUCK IS SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315889March 3, 2020
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
DRIVING AT ABOUT 55 MPH, MY 2019 HONDA RIDGELINE'S AIRBAGS DIDN'T DEPLOY WHEN I HIT A 2015 FORD FOCUS THAT FAILED TO YIELD THE RIGHT OF WAY AND CUT INFRONT OF ME. HONDA SENSING'S COLLISION MITIGATION BRAKING SYSTEM AND FORWARD COLLISION WARNING FAILED TO ALERT ME AND FAILED TO STOP MY VEHICLE EITHER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11315448March 1, 2020
STRUCTURE:BODY
HOOD FLUTTERS ON HIGHWAY. HAPPENS MORE DURING WINDY CONDITIONS BUT CAN HAPPEN ANYTIME WHILE DRIVING ON HIGHWAY. LOOKS LIKE THE HOOD IS GOING TO BLOW OPEN. BROUGHT IT TO DEALERSHIP LAST YEAR, THEY SAID THEY COULDN'T FIND AN ISSUE AND DID NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308176February 12, 2020
SUSPENSION
2019 HONDA RIDGELINE. CONSUMER WRITES IN REGARDS TO ISSUE WITH WHEEL ALIGNMENT. *LD THE CONSUMER STATED THE VEHICLE WAS MANUFACTURED WITHOUT THE ADJUSTMENT MECHANISM WITHIN THE BALL JOINT CONTROL ARM. THIS PREVENTS AN ALIGNMENT FROM BEING PERFORMED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307899February 8, 2020
FUEL/PROPULSION SYSTEM
SMELL OF GAS IN THE CABIN AT ENGINE STARTUP. DISSIPATES WITHIN ABOUT 30 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307666February 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE FAILED TO ACCELERATED. NO WARING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO GERALD JONES HONDA DEALER, (4022 WASHINGTON RD, AUGUSTA, GA 30907, (706) 740-6058) AND WAS DIAGNOSED BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306874February 3, 2020
ENGINE, UNKNOWN OR OTHER
SMELL OF FUEL OR BURNT OIL EMANATING FROM ENGINE COMPARTMENT AND ENTERING CABIN THROUGH HVAC SYSTEM WHEN IDLING. WARM ENGINE ALSO EMANATES FUEL/BURNT OIL SMELL AFTER IT IS PARKED AND SHUT OFF. WHEN PARKED IN AN ENCLOSED GARAGE THE SMELL CAN BE OVERWHELMING. TOOK TO THE DEALER FOR INSPECTION BUT THEY CLAIM THEY CAN NOT DUPLICATE THE ISSUE. WHEN RESEARCHING ONLINE INDICATIONS ARE IT MAY BE A LEAKING PCV HOSE THAT IS ALLOWING FUMES TO PERMEATE. THE SITUATION IS ONGOING AND FREQUENTLY NOTICEABLE BOTH IN THE CABIN AND OUTSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298883January 12, 2020
AIR BAGS, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
A SUDDEN UNINTENDED ACCELERATION RESULTED IN A CRASH 1-08-2020 AT 6:55 AM. THIS OCCURRED WHILE PULLING INTO A PARKING SPACE. WHILE BREAKING THE VEHICLE HEAD LIGHTS WENT OUT, ENGINE RPM SUDDENLY INCREASED DRAMATICALLY CAUSING VEHICLE TO STRIKE LIGHT POLE, WHICH FELL TO THE SIDE OF VEHICLE. THIS RESULTED IN TO BE DETERMINED VEHICLE AND PROPERTY DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287099December 5, 2019
STRUCTURE:BODY
THE HOOD FLUTTERS AT CERTAIN TIMES UNDER TURBULENCE AT FREEWAY SPEEDS. IT ONLY HAPPENS WHEN CONDITIONS ARE PERFECT SO THE DEALER REFUSES TO FIX BECAUSE HE CAN'T DUPLICATE IT. IT HAPPENS IN GUSTY WINDS OR WHEN DRIVING AROUND SEMITRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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