Honda Ridgeline Complaints (2019)

238 consumer complaints on file.

#11458957March 30, 2022
UNKNOWN OR OTHER
The restraints for the OEM bed cover failed and could no longer be properly tightened. The restraints closest to the cab include a carriage bolt where the square in the head is inserted into the plastic body of the restrain to prevent rotation. A nut is spun on the bolt to tighten the restraint mechanism between the cover and a mounting point in the bed. The square in plastic body of the restraint stripped during normal use, allowing the carriage bolt to rotate which prevents the restraint from being properly tightened and the cover from being properly attached to the truck. Without proper restraint, the bed cover could come loose at highway speeds and pose a danger to other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458412March 26, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In March 0f 2021 the backup camera failed. I paid Balise Honda $364.12 to replace the failed backup camera. Now on March 23, 2022 the camera has failed a second time. This backup camera is part of Honda's safety package, and Honda must correct this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458102March 24, 2022
ELECTRICAL SYSTEM
While opening the swinging tailgate, I noticed a rubbing sound. I closed the tailgate and opened it the standard method and noticed that the wire harness for the backup camera was out of the plastic holder/elbow and the outer harness shield had separated with the actual wires visible. I searched online and discovered this site: https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-10. Apparently this is a known issue and if I had not discovered it, the wires most likely would have been severed rendering the backup camera inoperative. I brought the truck to the dealership and they confirmed the problem and mentioned that they have replaced multiple wire harnesses on other Ridgelines with the same issue. The dealership was unsure why there isn’t a recall or at least a TSB. I noted that the replacement part number is the same as the original and am concerned that this issue will again arise in the future. The truck had just under 28,000 miles when this issue was discovered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456532March 13, 2022
ELECTRICAL SYSTEM
Backup camera has stopped working. I can see cables that have been damaged because of a poorly designed cable harness routing through the Ridgelines 2 way opening tail gate. There are hundreds of posts regarding this defect (https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-20) The backup camera is completely useless now and with the Ridgeline's higher truck bed (due to the "trunk" funtion), it is very difficult to see when backing up and makes the vehicle much more likely to be involved in a backing up accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456271March 11, 2022
STRUCTURE:BODY:HOOD
The contact owns a 2019 Honda Ridgeline. The contact stated that while passing semi- trucks on the highway traveling the opposite direction, the hood lifted up and vibrated. The vehicle was taken to the local dealer but it was unknown if the vehicle was diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455138March 4, 2022
ELECTRICAL SYSTEM
With normal use of the dual action tailgate, the wiring harness for the backup camera becomes pinched repeatedly causing the jackets around the wires, the wires and the wire protection to break, resulting in the backup camera being inoperable. This seems to happen just outside of the warranty and requires that the wires are cut and new wire soldered in or complete replacement of the wiring harness from the tailgate to the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453782February 24, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have experienced times when the vehicle brakes automatically for no apparent reason. This has created traffic safety issues--the potential to cause a rear collision--and I've had to override the braking by mashing the accelerator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451106February 9, 2022
UNKNOWN OR OTHER
Truck has gas smell in cabin and outside the truck sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442697December 5, 2021
ENGINE, UNKNOWN OR OTHER
Experiencing odor in cabin when truck is idling. (smell like chemical coming from vent).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442616December 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
I was driving at 65 Miles and I felt something wrong was happening, the hood was totally opened while I was driving .its was a windy day and I thought was the wind . I stopped and I closed it very well but the fallowing week I had the same issue with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442660December 4, 2021
VEHICLE SPEED CONTROL
About 5-8% of the time when I engage the cruise control, it will advance an additional 3-4 mph all by it self. This almost caused an accident on one occasion. I had it into the dealers for repair and they said it was normal. I never had a car that did this before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436871October 15, 2021
STRUCTURE:BODY:HOOD
The hood shakes, flutters, bounces, in the wind. It is very unnerving thinking hood will detach and fly up and hit windshield while driving. Took the ridgeline to Honda of Ames Iowa. The glue holding the subframe to hood failed and Honda of Ames said it was out of warranty with 61,094 miles. My opinion was glue failed was not the problem but a design flaw in the hood. Honda of Ames Iowa referred me to a 3rd party for repair. I performed my own repair by glueing hood with gorerilla glue and hood still shakes, flutters, bounces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436017October 8, 2021
ENGINE
The contact owns a 2019 Honda Ridgeline. The contact stated while at a standstill the contact noticed smoke coming from the engine compartment. The fire marshals came and extinguished the fire. A police report was filed. The vehicle was towed to an insurance lot. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 17,500
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11433507September 19, 2021
FUEL/PROPULSION SYSTEM
Honda certified used vehicle purchased in mid August ~27K miles. Shortly after normal vehicle operation and returning to our enclosed garage, the vehicle emits a strong odor of gasoline, not the result of improper or careless fueling. Two visits to dealership say nothing is wrong. No other source results in odor if this Honda vehicle is not in the garage, including a 2017 Murano. The odor is occasionally detectible in the cabin but that is not the primary complaint. The emissions of gasoline vapor (odor) appears about 15/20 minutes after shutdown and even detectible outside close to the vehicle between the left rear passenger door and rear wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424367July 12, 2021
SEAT BELTS
The contact owns a 2019 Honda Ridgeline. The contact stated that while driving approximately at 50 mph, the vehicle crashed into a second vehicle causing severe damage to the front end. During the crash, the front driver seat belt pretensioner failed and did not secure the driver causing the driver to slide down the seat during impact. The driver sustained an injured left arm and injured upper torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 26,700. The contact stated that the vehicle was totaled during the incident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11424223July 10, 2021
UNKNOWN OR OTHER
Upon startup, a raw fuel odor will enter the cabin. It usually doesn’t happen the first time it starts during the day but can be noticed upon repeated start up attempts. We often notice it when idling for a time as well. Sometimes a strong fuel odor is noticed when outside of the truck, even after parking it in the garage. I have taken it to two Honda dealers and they have not been able to replicate the issue. To keep the odor out of the cabin, we keep the fan on recirculate. We have had this problem since we bought the truck new in January 2020, as I noticed a strong odor in the garage after driving it home. I think we noticed it in February or March that year coming into the cabin through the heater. It also smells when it blows cold air, but it doesn’t happen all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420225June 9, 2021
ELECTRICAL SYSTEM
The backup camera has failed. The issue is wear and tear of an exposed portion of the wiring harness at the left tailgate hinge. The plastic housing containing the wires is exposed, breaks open, and exposing the wires supplying power to the camera and possibly other items. These wires continue to flex and eventually break. This is important because backup cameras are now part of he vehicles safety system. Failure causes the vehicle to become more unsafe. I believe that there should be a recall to inspect the wiring harness and replace if deemed defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419816June 6, 2021
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418655May 26, 2021
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle inadvertently came to a complete stop but the engine was still running and gas pedal was not responding. The contact stated that the vehicle stability assist warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 4,000. Consumer stated dealer could not reproduce the problem. Case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415923May 10, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HILLS HONDA (520 W HILLS BLVD, BREMERTON, WA 98312) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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