Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11173810February 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
OUR 3 YEAR OLD CAR AT ABOUT 28,000 MILES STARTED DISPLAYING THE WARNING MESSAGE "KEYLESS START SYSTEM PROBLEM" NEARLY ALMOST EVERY TIME IT IS STARTED. (NOTE, THIS PROBLEM DEVELOPED THE MONTH AFTER IT'S WARRANTY EXPIRED...) WHEN THE MESSAGE FIRST DISPLAYED WE TOOK IT TO THE DEALER, THEY COULD NOT FIND ANY PROBLEM WITH THE STARTING SYSTEM, ONLY THAT OUR ELECTRONICS SYSTEM NEEDED AN UPDATE. WITH THE UPDATE, THE MESSAGE DISAPPEARED FOR A FEW WEEKS, BUT HAS NOW RETURNED AND IS APPEARING NEARLY EVERY TIME WE START THE CAR. THIS HAPPENS REGARDLESS OF WHETHER MINE OR MY WIFE'S KEY IS USED, AND CHANGING THE BATTERY IN THE KEYS HAS NOT CHANGED ANYTHING EITHER. WE HAVE NEVER HAD AN ACTUAL ISSUE WITH STARTING THE CAR, IT'S JUST THAT WE NOW HAVE TO LIVE WITH THIS CONSTANT WARNING LIGHT. IN LOOKING ONLINE, THERE ARE MULTIPLE FORUMS DEDICATED TO THIS EXACT ISSUE FOR 2016 HONDA PILOT'S AND IT SOUNDS LIKE IT IS FAIRLY WELL ESTABLISHED ISSUE FOR THIS MAKE / MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172708January 29, 2019
UNKNOWN OR OTHER
I'M GETTING A KEYLESS START SYSTEM PROBLEM THAT STARTED STATIONARY AND REMAINS AS THE CAR DRIVES. I CHANGE THE BATTERIES SEND I TRIED THE ALTERNATE KEY, I DID THE DIAGNOSIS RESET. THE PROBLEM PERSISTS HELLO I BELIEVE THERE SHOULD BE A RECALL. I AM SO DISAPPOINTED BECAUSE MY WARRANTY EXPIRED. IN ADDITION, I'M GETTING EMISSION SYSTEM PROBLEM. THE OXYGEN SENSOR IN QUESTION IS NOT EASILY ACCESSIBLE BY MY MECHANICS. I WOULD TROUBLE RESET AND IT WILL RETURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171767January 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEYLESS REMOTE SYSTEM PROBLEM. NOTICED THIS PROBLEM AFTER REACHING 36,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171287January 22, 2019
UNKNOWN OR OTHER
WHILE BACKING INTO A PARKING SPACE AT AN APT. BUILDING AT THE SLOWEST SPEED IMAGINABLE, THE WINDSHIELD WIPER ON THE BACK WINDOW ON MY 2016 HONDA PILOT CAME IN CONTACT WITH AN OVERHANG STORAGE CABINET AT THE BACK OF THE PARKING SPACE AND THE WINDOW EXPLODED. ON MY BACKUP CAMERA, IT SAID I STILL HAD ROOM TO GO BACK BUT THAT IS BECAUSE THE WINDOW PROTRUDES MORE THAN THE BACKUP CAMERA. I AM ATTACHING PHOTOS HERE AND WOULD LIKE TO NOTE HOW CONCERNING IT IS THAT THE WINDOW EXPLODED WITH SO LITTLE IMPACT ON ONLY THE WINDSHIELD WIPER. I AM PAYING NEARLY $800 OUT OF POCKET TO REPLACE THIS BECAUSE OF A HIGH DEDUCTIBLE BUT IT'S A BIGGER WORRY TO ME THAT THE DESIGN OF THE BACK WINDOW IS SO VULNERABLE. I HAVE SEARCHED AND FOUND MANY ACCOUNTS OF WEAKNESS IN REAR WINDOWS OF HONDA PILOTS ONLINE AND WANTED TO REGISTER MINE IN THE HOPE THAT THE SAFETY OF THE DESIGN WILL BE EXAMINED. I CAN PROVIDE ADDITIONAL PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171058January 20, 2019
ENGINE
WHEN ENGINE TRIES TO RESTART FROM IDLE STOP THE ENGINE STALLS AND FAILS TO RESTART. HAS DONE THIS NUMEROUS TIMES AND THE DEALER CAN NOT REPLICATE THE ISSUE. IS A DANGER WHILE AT A BUSY INTERSECTION. RADIO ALSO TURNS OFF WHEN TRYING TO RESTART. THIS HAPPENS ALMOST EVERY TIME THE VEHICLE GOES INTO IDLE STOP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170700January 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
THE TPMS SYSTEM ISN'T MONITORING THE WHEELS SENSORS. THE SENSORS WERE CHECK AND ARE GOOD. THE PROBLEM IS THAT TPMS SYSTEM THAT NOT APPEAR IN THE CONTROL PANEL TO RESET THIS. THE LIGHT OF TPMS SYSTEM IS ON ALL THE TIME. THIS OCCURED TO 37,000 MILLES APROX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170158January 15, 2019
FUEL/PROPULSION SYSTEM
AS YOU ACCELERATE, THE CAR GOES IN AND OUT OF GETTING FUEL TO THE ENGINE. THE RPM’S DROP AND INCREASE AT LEAST 1,000 RPMS EACH SECOND. VEHICLE IS IN MOTION. HAPPENS BOTH ON CITY STREETS, BUT MORE SO ON THE OPEN HIGHWAY, ESPECIALLY IF SMALL TEXAS HILLS ARE INVOLVED. TOOK CAR TO HONDA DEALERSHIP. THEY CLEANED THE FUEL LINES, AND RESET THE COMPUTER. THIS HAS HELPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170217January 15, 2019
ELECTRICAL SYSTEM
ERROR MESSAGE 'KEYLESS START SYSTEM PROBLEM' THIS RECENTLY START HAPPENING, I HAVE RECENTLY BROUGHT IT IN TO THE DEALER AND THEY RAN A DIAGNOSIS AND FOUND NO REAL ERROR SO THEY HAVE RESET THE IGNITION SWITCH BUT NOW IT'S BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166719January 13, 2019
ELECTRICAL SYSTEM
THE KEYLESS START SYSTEM APPEARS TO BE FAULTY. THE VEHICLE HAS BEGUN TO INTERMITTENTLY, BUT INCREASINGLY, SHOW A KEYLESS START ERROR THAT PREVENTS THE VEHICLE FROM BEING STARTED WITH THE STARTER BUTTON. MULTIPLE ATTEMPTS ARE SOMETIMES NECESSARY TO GET THE VEHICLE TO START. A CRITICAL SYSTEM SUCH AS THIS SHOULD NOT FAIL IN THIS FASHION, COMPLETELY DISABLING THE VEHICLE, GIVEN ITS CURRENT MILEAGE OF 44,610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166512January 11, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE FIRST INCIDENT WAS ON OCT 7, 2018. WE WERE AT A STOP LIGHT WITH THE ENGINE IDLE OPTION ENABLED. WHEN THE LIGHT TURNED GREEN AND THE BRAKE WAS RELEASED, THE VEHICLE SHOULD HAVE STARTED BACK UP, BUT INSTEAD, IT STALLED. AFTER THE 2ND TIME IT OCCURRED, WE STARTED TO DISABLE THE ENGINE IDLE FEATURE AS SOON AS WE START THE CAR. WE HAVE FORGOTTEN A FEW TIMES AND THE VEHICLE STALLING HAS HAPPENED AT LEAST 3 ADDITIONAL TIMES. ALL BEING AT RED LIGHTS WITH THE BRAKE DEPRESSED. WHEN THE FOOT IS REMOVED FROM THE BRAKE, THE VEHICLE JERKS SLIGHTLY AND THEN STALLS. ONCE ON NOV. 1, 2018 AND AGAIN MOST RECENTLY ON JAN. 6, 2018. LUCKILY, NO ONE HAS BEEN INJURED YET. IT HAS BEEN SERVICED REGULARLY AT THE DEALERSHIP DIRECTLY AND RECEIVED ALL MAINTENANCE RECOMMENDED. THE MOST RECENT SERVICE, THEY WERE UNABLE TO DUPLICATE THE ERROR OR IDENTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166244January 10, 2019
FUEL/PROPULSION SYSTEM
DURING START UP AND WHILE DRIVING THE TRANSMISSION LIGHT COME ON, TOOK TO DEALERSHIP FOR REPAIRS AND INFORMED THE FUEL INJECTORS NEEDED REPLACED. FOUND A SERVICE BULLETIN STATING THAT HONDA HAS FOUND FUEL INJECTORS WERE INSTALLED INCORRECTLY DURING MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165097January 8, 2019
UNKNOWN OR OTHER
KEYLESS ENTRY WARNING. WARNING IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165324January 5, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM WARNING LIGHT IS IGNITED ON THE DASHBOARD. IT STARTED WHEN THE VEHICLE HAD ABOUT 45,000 MILES ON IT. THE WALK AWAY AUTO LOCK FEATURE STOPPED WORKING ALSO. THE KEY FOB BATTERY HAS BEEN REPLACED AND THE WARNING LIGHT STILL REMAINS ON. THE WARNING LIGHT COMES ON AFTER STARTING THE VEHICLE AND REMAINS ON DURING DRIVING, IT DOES NOT GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165264January 4, 2019
ELECTRICAL SYSTEM
THE HONDA PILOT 2016 KEEPS SAYING REMOTE KEY LESS START SYSTEM, THE DEALER IS NOT ABLE TO FIX IT ,THEY DONT KNOW WHATS WRONG ,IT IS GOING ON FOR MORE THAN 5 MONTHS ,THIS HAPPENS WHEN YOU TRY TO START THE CAR UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165281January 4, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL MY HONDA PILOT ONLY 83000 MILES. TRANSMISSION PROBLEM AND EMMISSION PROBLEM BOTH LIGHTS CAME ON AT THE SAME TIME. I WAS DRIVING TO WORK WHEN I FELT THE CAR NOT WANTING TO ACCELERATE, I IMMEDIATELY TURNED INTO A LOT AND I AM WAITING HERE EVER SINCE BECAUSE THE CAR ISN'T MOVING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165626January 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING IN STOP AND GO TRAFFIC ON A FREEWAY, MY FOOT WAS ON THE BRAKE AND CAR WAS IN DRIVE, WHEN I TOOK MY FOOT OFF BREAK AND PUSHED GAS PEDAL THE CAR WOULD NOT GO. I TRIED TO PUT IT IN PARK AND IT WOULD NOT GO, I TRIED TO TURN OFF CAR AND IT WOULDN'T TURN OFF. THE MESSAGE ON THE DASHBOARD SAID TO PUSH BRAKE AND TURN ON CAR (SAME MESSAGE AS WHEN I REMOTE START CAR) AFTER 2 SOLID MINUTES, THE CAR FINALLY DROVE. THE PROBLEM SEEMS TO BE IMPACTED BY THE ECON MODE WHICH SHUTS OFF ENGINE WHEN BRAKE PEDAL IS FULLY ENGAGED. YOU ARE ABLE TO TURN THIS MODE OFF ON THE GEAR SHIFT BUT HAVE TO DO IT EVERY TIME YOU START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165705January 3, 2019
ELECTRICAL SYSTEM
WHEN STARTING CAR, KEYLESS START PROBLEM COMES UP ON DASH. CAR STARTS FINE, EVERYTHING WORKS. BUT WARNING REMAINS UNTIL CAR IS SHUT OFF. TAKEN TO DEALER SEVERAL TIMES, REPLACED BATTERIES AT THE DEALER. THEY HAVE NO ANSWERS. EVEN MADE SURE MY PURSE OR PHONE WERE NOT THE ISSUE. AT A LOSS. PROBLEM STARTED IN NOVEMBER. ALMOST 38,000 MILES ON IT. SEEMS LIKE THIS IS THE MAGIC NUMBER ACCORDING TO OTHER COMPLAINTS I HAVE READ. THE REMOTE START DOES NOT ALWAYS WORK. TRIED IT AT A CLOSE PROXIMITY AND IT WORKED BUT THE WARNING CAME UP AS KEYLESS START SYSTEM PROBLEM. IT NEVER DID THAT BEFORE. AGAIN, EVERYTHING SEEMS TO WORK FINE, THERE IS SOMETHING WRONG NONE THE LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164593January 2, 2019
UNKNOWN OR OTHER
I KEEP RECEIVING A CODE THAT STATES "KEYLESS START SYSTEM PROBLEM". HONDA DEALERSHIP STATES THEY RESET COMPUTER BUT PROBLEM CONTINUES TO SHOW EVERY TIME I START VEHICLE. APPARENTLY THEY EITHER CAN'T FIX IT OR THEY DON'T KNOW HOW TO FIX IT. HAD PROBLEM FOR APPROXIMATELY 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163123December 22, 2018
ELECTRICAL SYSTEM
KEYLESS START SYSTEM ERROR APPEARS RANDOMLY AND THE WALK AWAY LOCK FEATURE NO LONGER WORKS. IT HAPPENS IN ALL TYPES OF WEATHER WITH BOTH KEY FOBS. BATTERIES WERE ALSO CHANGED IN THE KEY FOB. SEEMS LIKE A COMMON ISSUE WITH NO CLEAR ANSWER WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155405December 1, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAD TWO BIG ISSUES (SOME SMALL ISSUES AS WELL) FOR MY 2016 HONDA PILOT. FIRST IS THE PAINT ISSUE, THE PAINT ON THE DOOR WAS OFF AND THE DOORS WERE RUSTED PRETTY BAD. I SPENT A LOT TO TIME GO BACK AND FORTH WITH THE DEALERSHIP, BOTH OF US WERE TIRED OF THIS ISSUE. ANOTHER ISSUE JUST HAPPENED TO ME TODAY, "KEYLESS START SYSTEM PROBLEM" SHOWED UP TODAY, THE WALK AWAY AUTO-LOCK FEATURE DOES NOT WORK ANYMORE, AFTER COUPLE OF DRIVES, THE ERROR MESSAGE GOES AWAY, BUT THE WALK AWAY FEATURE STILL DOES NOT WORK. I HAVE SEARCHED ONLINE AND I BELIEVE A LOT OF OWNERS HAVE THIS ISSUE. MY CAR JUST WENT OUT OF WARRANTY AT ABOUT 38K MILES, AND I SAW ONLINE A LOT OF OWNERS SAW THIS MESSAGE AROUND THIS MILEAGE. I HAVE BEEN A LONG TIME HONDA OWNER, BUT THIS NEW PILOT MAKES ME VERY UPSET ALL THE TIME. A LOT OF ISSUE. A LOT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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