Honda Pilot Complaints (2023)

148 consumer complaints on file.

#11626077November 19, 2024
ELECTRICAL SYSTEM
While driving home from a church event, I got a “Internal control module torque calculation” error on my dash. I pulled over to the curb and as soon as I stopped, more error messages appeared. Failure Brake System, Failure Anti-lock Brake System, Failure Hill Start Assist, Failure Adaptive Failure Cruise Control, Failure Lane Keep Assist, Failure Collision Mitigation, Failure Breaking System, Failure Road Departure Mitigation System, Failure Low Speed Braking, Failure Auto High Beam, Failure Parking Sensor, the check engine light was on and no AWD only FWD. I shut the car off and restarted it only to have all of the error messages reappear. I used my scan tool to clear the codes and drove it home. The next day, while driving my daughter home from school, the car shifted into neutral on its own then when the vehicle came to a stop it shifted into park and stalled and there was a transmission error on the dash. I had the vehicle towed to the dealership which reported 2 pages of error codes. The dealership reported that there was an issue with the gear selector unit due to liquid intrusion. They changed out the gear selector unit which at the moment seems to have rectified the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622629October 29, 2024
STEERING
Steering makes noise, safety concern. Steering rack replaced at 5,000 miles in July 2024 (10 months after purchase). Noise came back at approximately 7,500 in October 2024 (13 months after purchase). Was told initial Steering rack was defective and the replacement may have been defective too. Honda replaced the steering rack a second time on October 28-29, 2024. Not sure of this is a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621635October 23, 2024
UNKNOWN OR OTHER
The panoramic sunroof exploded while driving on the highway towards Tappahannock, VA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620713October 18, 2024
STEERING
The contact owns a 2023 Honda Pilot The contact stated that while driving approximately 50 MPH, the contact attempted to accelerate however, the messages "Brake system, Brake Hold Failure, Apply Brake while Stopped, See Your Dealer, Electric power steering Failure, Steering Assistance Reduced - See Dealer, VSA, and brake failure warning light was illuminated. The vehicle started to decelerate, and the steering wheel seized. The contact was able to bring the vehicle to a stop, and restarted the vehicle, and the steering wheel unlocked; however, the warning lights remained illuminated, and the vehicle accelerated slowly. The vehicle was driven to the local dealer to be diagnosed. The dealer was unable to determine the cause of the failure; however, the system was reset, and the vehicle was returned to the contact. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615694September 20, 2024
UNKNOWN OR OTHER
No incident has occured at this time however it is highly likely to due to the loud wind noise coming from driver side door when traveling more than 60mph. Concern has been addressed multiple times with no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613136September 6, 2024
UNKNOWN OR OTHER
This vehicle has a massive leak with both the winshield and sunroof. Brand new car and terrible leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612090September 2, 2024
STEERING
Dealer is replacing power steering rack.Making noise when turning left an right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607298August 8, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Honda Pilot. The contact stated that while driving at approximately 20 MPH, there was an abnormally loud sound coming from the roof of the vehicle. The vehicle was parked, and the contact observed that the sunroof had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,527.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603442July 19, 2024
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2023 Honda Pilot. The contact stated that after starting the vehicle, the message "Secondary Restraint System Failure" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 80,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601453July 12, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When I filled up on gas and I used 88 instead of regular 87 fuel so a day after I filled up with gas I turn on the vehicle all of the lights came on warning that the awd system didn’t work and the lane departure didn’t work and cruse control didn’t work. And when I went to the dealer they couldn’t figure it out until the pulled the gas out saying we put the wrong gas in the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595925June 22, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Power steering went out while driving, car would not accelerate and several warnings showed up on dash. Warnings advised to see dealer and only drive at low speed. Dealership states at there is no problem so there is nothing they can do about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595198June 18, 2024
UNKNOWN OR OTHER, STEERING, WHEELS
I have reported the issue once before. Took it back to dealer for service. Serviced by Rock Honda on May 28, 2024. They swore issue was resolved and I had to pay out of pocket. Same problem. Loss of All Wheel Drive function, car nearly stalls out while at highway speeds and on surface streets (loss of power and bucks hard). Warning message appears for AWD system advising no power. I am convinced that I got a lemon. This car is absolute trash. Daily occurrence with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590771May 25, 2024
WHEELS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On May 4, 2024, normal driving conditions, experienced what felt like a loss of power. Warning on dashboard says All Wheel Drive System Problem, Only Front Wheels May Be Powered. See Dealer. Pulled car over to side of road and turned engine off. Turned back on and warning was gone. Occurred again today May 25, 2024 while driving on freeway. Loss of power and same warning message displayed. I do not feel at all safe in this vehicle. I drove straight to dealership for service to look at it. Hopefully have some answers after the holiday weekend. Just purchased vehicle in August 2023 brand new. Honda Pilot Elite. Starting to think I got a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587876May 9, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle emergency braking kicks in for no reason, there were no other cars in sight and I was driving, in my lane when the vehicle flashed BRAKE and slammed on brakes for me. That is going to cause me to get into an accident when I am cruising and in my lane, no other vehicles around and it slams on brakes, very startling. Also, if it is raining to hard all safety features stop functioning and it says I have to Clean the emblem, the emblem is clean it is just raining to hard and the “safety” features can’t function
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587203May 6, 2024
SEAT BELTS
The back Right passenger seat belt indicator is continuously beeping even when engaged . This appears to be a loose wiring in below the buckle as you can move the section around to temporarily stop it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585923April 29, 2024
AIR BAGS, SEAT BELTS
The vehicle is reporting an error on the display. "Supplemental restraint system problem. See your dealer" a quick Google search in Honda Pilots forum confirms numerous vehicles experienced this same issue. Seems like we have multiple failures for tge air bag or restraint systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583713April 17, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving down both highways and interstates on several occasions my vehicle has slammed the brakes on prompting the warning of emergency braking. This when there are no vehicles directly in my lane or path. It often occurs when passing a tractor trailer on the interstate so much so that I hover my foot on the gas pedal to counteract this braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573776February 24, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Several electric systems (ABS, electric power steering, collision mitigation, etc.) are showing as malfunctioning. The vehicle was diagnosed with a malfunctioning wheel speed sensor. The system alerts continue to occur daily, including when the vehicle is in operation. The rear liftgate no longer functions, along with other electrical features. Honda reports the sensor is backordered and hundreds of orders are ahead of ours, with an estimated availability date of May 15th. The car does not feel safe to drive but Honda refuses to provide a loaner vehicle. Online searching shows this to be a widely reported issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570718February 8, 2024
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
When driving on gravel the gravel will get stuck in the rear and front brake guards. This is making the rotors get scratched and damaged, also causes a very high screeching sound. This happens every time while driving on gravel or going over gravel. I am concerned about the brakes becoming unsafe and the braking system becoming damaged. This problem has not been inspected and no warning lights come on during the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569036January 31, 2024
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2023 Honda Pilot. The contact stated that the side door mirrors automatically tilt downward when shifted to reverse(R); however, the mirrors intermittently failed to return to their original position when shifted out of reverse(R). The vehicle was taken to the dealer, where it was determined there was a software malfunction, but a remedy was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot