Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11374534November 13, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM LIGHT SHOWS UP, LOOKS LIKE THE PUSH TO START MODULE IS DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374552November 13, 2020
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM ERROR AT 33000 MILES. ALL HONDA PILOT OWNERS ARE FACING THE SAME ISSUE AT 30K+ MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374116November 11, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM APPEARS WHEN I START THE CAR. THE CAR STILL STARTS (FOR NOW AT LEAST) BUT I HAVE DISCOVERED THAT THIS IS A PROBLEM WITH HONDA PILOTS ESPECIALLY AROUND THE 33,000 TO 38,000 MILES. HONDA DOES NOT SEEM TO KNOW WHAT TO DO ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374130November 11, 2020
ELECTRICAL SYSTEM
THE PUSH BUTTON TO START THE BUTTON IS VERY UNRELIABLE. I HAVE YOU PUSH THE BUTTON DOZENS OF TIMES TO GET THE VEHICLE TO TURN ON OR OFF. I ALSO GET A WARNING ON THE DASH THAT SAYS, "KEYLESS START SYSTEM PROBLEM"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373543November 7, 2020
FUEL/PROPULSION SYSTEM
WHEN PRESSING THE GAS PEDAL, THE VEHICLE HAS A HESITATIONIN TO IT. MY FOOT REMAINS ON THE GAS PEDAL AND STILL HAS THE HESITATION OR JERKING MOTION, WHICH CAN BE FELT IN THE FRONT PASSENGER SEAT. WE HAD THE OIL CHANGED THE WEEK BEFORE WE LEFT TO GO OUT OF STATE. IT HAS CONTINUED ON SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373092November 4, 2020
FUEL/PROPULSION SYSTEM
A KNOWN TSB# 18-025 (FUEL INJECTOR PROBLEM) WAS OUTSIDE OUR WARRANTY AND HONDA WOULD NOT REPLACE IT. DUE TO THE FUEL INJECTOR ISSUE THE VEHICLE BURNS EXCESSIVE AMOUNTS OF GASOLINE PER TANK. I HAVE RECORDED APPROXIMATELY 160 MILES PER TANK OF FUEL. IN ADDITION TO THROWING EMISSIONS RELATED CHECK ENGINE CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372875November 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO JERK FORWARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE CONTINUED TO DRIVE TO HIS DESTINATION. THE CONTACT CALLED LOCAL DEALER NORM REEVES HONDA SUPERSTORE CERRITOS LOCATED AT 18500 STUDEBAKER RD, CERRITOS, CA 90703, (562) 345-9100 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372622November 2, 2020
ELECTRICAL SYSTEM, ENGINE
MY CAR DIED ON ME AT A STOP SIGN WITH THE IDLE START/STOP FEATURE WITH 50K MILES ON IT ON 12/3/2019. (ONE WEEK PRIOR, THE 'EMISSIONS SYSTEM PROBLEM' POPPED UP.) I CAME TO A STOP AT A VERY BUSY INTERSECTION. THE IDLE START/STOP KICKED IN. WHEN I WENT TO TAKE MY FOOT OFF THE BRAKE TO HIT THE GAS, MY PILOT COMPLETELY DIED ON ME. IT WOULDN'T RESTART. MY DASH LOOKED LIKE A CHRISTMAS TREE WITH ALL THE DIFFERENT LIGHTS/WARNINGS POPPING UP EVERY TIME I WOULD TRY TO START IT. MY FRIEND CAME TO JUMP IT & IT WOULD NOT START. AFTER OVER 2.5 HOURS BLOCKING TRAFFIC & 2 POLICE OFFICERS HAVING TO DIRECT TRAFFIC, WHILE WAITING FOR A TOW TRUCK, I FINALLY GOT MY CAR TO THE DEALERSHIP. FIRST DAY THEY SAID THEY HAD NO CLUE WHAT WAS WRONG WITH IT. 2ND DAY THEY CALLED & SAID THE PROBLEM WAS JUST A SOFTWARE UPDATE FOR THE IDLE START/STOP. THEY SAID IT'S A KNOWN ISSUE & THERE IS NO RECALL & THEY ARE FIXING THEM ONLY AS THE ISSUE PRESENTS ITSELF. FORWARD TO 2/21/2020. 'EMISSIONS SYSTEM PROBLEM' POPS UP AGAIN. I DROP MY PILOT OFF AT THE DEALERSHIP AGAIN ON 2/24/2020. THIS TIME THEY SAY ALL MY FUEL INJECTORS NEED TO BE REPLACED. THE NEXT DAY THEY CALL ME AGAIN TO SAY WHEN THEY GOT IN THERE, MY SEALS WERE BAD & THEY NEEDED TO REPLACE THOSE TOO. AFTER 3 DAYS, I GOT MY PILOT BACK. EVER SINCE I HAVE HAD IT BACK, MY IDLE START/STOP HAS ACTED LIKE IT WASN'T GOING TO COME BACK ON EVERY TIME I DRIVE IT & I TRY TO REMEMBER TO TURN IT OFF WHEN I GET IN MY CAR. I GO FROM THE BRAKE TO THE GAS & IT DINGS & THEN 'COLLISION MITIGATION SYSTEM PROBLEM' POPS UP & THEN GOES AWAY. 10/31/2020 DIED ON ME STOPPED AT A RED LIGHT AGAIN WITH THE IDLE START/STOP FEATURE ON. I HAD TO CALL 911 & HAVE IT TOWED TO THE DEALERSHIP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372442October 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SINCE BUYING THIS VEHICLE THE TRANSMISSION AND COMPUTER MODULE HAVE ALREADY BEEN REPLACED ONCE DUE TO SIMILAR PROBLEM. WHILE MY SON WAS DRIVING AROUND A CORNER ON A CITY BLOCK SO TURNING LEFT AT 15 MILES PER HOUR THE TRANSMISSION SUFFERED A FAILURE AND ERROR MESSAGE AND ACCELERATED FORCING HIM OFF THE ROAD. DEALER HAS DENIED ANY ASSISTANCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11367075October 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE JERKED WHILE ACCELERATING, WITHOUT WARNING. POHANKA HONDA OF FREDERICKSBURG (60 S GATEWAY DR, FREDERICKSBURG, VA 22406) WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366636October 27, 2020
ELECTRICAL SYSTEM
PART 35881-TG7-702 - THE DASHBOARD START BUTTON - IS DEFECTIVE AND NO LONGER WORKING CONSISTENTLY AT 48,000 MILES. I HAVE TO HIT THE START BUTTON MULTIPLE TIMES FOR THE CAR TO START AND ONCE IT STARTS I OFTEN GET AN ERROR MESSAGE ""KEYLESS START SYSTEM PROBLEM" WHEN DRIVING. I HAVE RESEARCHED THIS AND IT SEEMS TO BE A VERY COMMON PROBLEM - IT SHOULD BE A RECALL ON THIS PART, NOT A REPAIR I HAVE TO PAY FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366432October 26, 2020
ENGINE, VEHICLE SPEED CONTROL
HONDA PILOT AWD 2016 HAS RPM VARIATION / HESITATION DURING NORMAL DRIVING FROM REV RANGE 1500 TO 2500RPM. IT IS A CONTINUAL HESITATION OR SPLUTTERING OF REVS. IF ACCELERARTING EXTREMELY HARD IT IS NOT AS EVIDENT BUT IS ALWAYS THERE. APPEARED OUT OF NOWHERE, CAR HAS NO OTHER ISSUES, SERVICED PROFESSIONALLY AS NEEDED/SCHEDULED. HORRIBLE COMFORT/ SAFETY ISSUE - NEEDS TO BE ADDRESSED HAS 75K MILES, HAS BEEN OCCURRING FOR LAST 10K DOESNT SEEM TO DO IT UNDER NO LOAD (NEUTRAL) BUT ALWAYS UNDER NORMAL DRIVING. ECO MODE ON OR OFF DOESNT MATTER - NO DIFFERENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366532October 26, 2020
UNKNOWN OR OTHER
AT A STOP LIGHT MY AUTO IDLE-OFF IS ENGAGED (ENGINE GOES OFF), BUT WHEN TRYING TO ACCELERATE, THE ENGINE DOES NOT RESTART AND ENGINE GOES INTO NEUTRAL. I NEEDED TO TURN THE CAR COMPLETELY OFF AND THEN RESTART THE CAR. THIS IS EXTREMELY DANGEROUS, AS CARS ARE EXPECTING ME TO MOVE. I ALMOST GOT REAR ENDED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366321October 25, 2020
UNKNOWN OR OTHER
THE KEY FOB HAS TROUBLE STARTING CAR. DISPLAY HAS MESSAGE' KEYLESS START SYSTEM PROBLEM ERROR'. CAR HAS LESS THAN 35K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366180October 24, 2020
ELECTRICAL SYSTEM, POWER TRAIN
THE BIGGEST ISSUE IS A 'KEYLESS START SYSTEM' ISSUE. MESSAGE IS ON DASHBOARD CONSTANTLY. LOOKING AT COMPLAINT BOARDS FOR 2016 HONDA PILOT, I'M SHOCKED THIS ISN'T A RECALL. SEEMS TO BE A COMMON PROBLEM. AND A WORRY THAT CAR WILL SUDDENLY STOP WHILE ON HIGHWAY. ALSO THE CAR HAS A CONSTANT 'REV, REV, REV' PULLING AT TIMES WHILE DRIVING. ALWAYS AN ISSUE WHEN BEHIND SOMEONE AND YOU WORRY IT WILL REV AND JUMP AHEAD AND HIT CAR IN FRONT OF YOU. TOOK IT INTO DEALERSHIP AND THEY SUPPOSEDLY FIXED IT BUT STILL NOT FIXED. AGAIN LOOKING AT BOARDS, THIS SEEMS TO BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365527October 21, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM IS SHOWING IN THE INSTRUMENT PANEL. I NOTICED LOTS OF HONDA PILOT OWNER ARE REPORTING THE SAME ISSUES. I AM ABLE TO START THE CAR AND DRIVE BUT I AM AFRAID IT MAY HAVE TO DO WITH THE ENGINE BEING DISABLED SO I WILL PARK IT UNTIL THERE IS A SOLUTION. THIS HAS TO BE A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364808October 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR WILL DIE AFTER BEING STOPPED (EX. AT A RED LIGHT, STOP SIGN) AND WILL NOT RESTART RIGHT AWAY. SOMETIMES IT DOESN'T DIE COMPLETELY. WHEN IT DOES YOU ARE UNABLE TO PUT THE CAR INTO PARK OR ENGAGE THE EMERGENCY LIGHTS. THIS HAS HAPPENED WHERE WE WERE STOPPED AT A RED-LIGHT AND THE CAR DIED AND WOULD NOT RESTART. A CAR BEHIND US WAS APPROACHING THE LIGHT AND SAW THAT IT WAS GREEN, QUICKLY CAME UP BEHIND US HONKING THEIR HORN AND LUCKY WAS ABLE TO MOVE TO THE OTHER LANE TO AVOID HITTING US. THIS SEAMS TO HAPPEN WHEN WE FORGET TO TURN OFF THE AUTO IDLE STOP. THIS IS SOMETHING YOU HAVE TO PUSH EVERYONE YOU START THE CAR. I TOOK THE CAR TO THE DEALER THEY PUT IN A NEW TRANSMISSION AND CHANGED THE TIMING BELT. PREVIOUSLY I HAD THE CARS FUEL INJECTORS REPLACED. AFTER ALL THIS WORK THE CAR IS STILL DYING AND IT IS HAPPENING MORE FREQUENTLY. THE DEALERSHIP SAYS THEY HAVE HEARD OF THIS PROBLEM BUT DON'T KNOW OF A FIX YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364625October 16, 2020
ELECTRICAL SYSTEM, ENGINE
AFTER AUTOMATIC IDLE ENGINE STOP/START ENGAGES AND SHUT OFF VEHICLE AT STOP LIGHT, VEHICLE OCCASIONALLY WILL NOT RESTART AUTOMATICALLY. RESULTS IN BEING STOPPED AND STALLED OUT IN TRAFFIC FOR SEVERAL MINUTES AFTER WHICH IT WILL RESTART VIA MANUAL PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364653October 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
PURCHASED A 2016 PILOT EX-L CERTIFIED USED WITH 8K. WHILE PRESSING THE BRAKES, THEY WOULD GO PRETTY FAR DOWN BEFORE ENGAGING. IF I LET UP ON THE PEDAL AND PRESS AGAIN, THEY IMMEDIATELY GRAB LIKE THEY ARE SUPPOSED. I HAVE TAKEN THE VEHICLE IN SEVERAL TIMES, BRAKES BLED AND FLUSHED, STILL THE SAME. I WAS INFORMED THAT HONDA SAYS THE DISTANCE OF BRAKE PEDAL PRESSING DOWN IS 2" IS NORMAL. I ALSO HAD ISSUES WITH THE SCREEN GOING OUT, AND THE DRIVER SIDE VENT WOULDN'T STAY UP, AND THE A/C WASN'T COOLING PROPERTY. ALSO THE SYSTEM WONT CONNECT TO MY PHONE RANDOMLY. I NOW HAD A PROBLEM WITH THE TRANSMISSION. MAKES A RATTLING NOISE WHILE DRIVING/COASTING AT ANY SPEED. HAVE TAKEN IT IN AND WAS TOLD IT WAS THE BUMPER AND HOOD NOISE. AFTER PAYING FOR THAT, I STILL HAVE THE NOISE. THE RPMS JUMPS FROM UNDER 2 TO JUST ABOVE TWO, THEN DOWN AGAIN. WHEN THE RPMS DO THIS THE NOISE HAPPENS AND ALSO THE ECONO MODE TURNS OFF TO WHITE, THEN GREEN AGAIN. NOW IT FEELS LIKE WHEN THIS HAPPENS THE TRANSMISSION FEELS AS IFF IT IS TRYING TO GO INTO GEAR, SLIPPING. NOW WHEN DRIVING AND TRYING TO PASS, IT SEEMS TO SLIP. IT IS DEFINITELY A SAFETY ISSUE! COME ON HONDA PLEASE FIX THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364442October 15, 2020
ELECTRICAL SYSTEM
STARTED CAR ONE MORNING AND KEYLESS START SYSTEM PROBLEM ERROR HAS POPPED UP AND HAS STAYED ON. WENT OFF FOR ONE DAY AND THEN CAME ON NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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