Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11384307December 20, 2020
ELECTRICAL SYSTEM
KEYLESS START SENSOR CONTINUES TO STAY ON DESPITE BATTERY REPLACEMENTS ON BOTH KEYS. THIS HAS CONTINUED TO BE AN ISSUE FOR THE PAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383901December 17, 2020
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: WARNING
ALL OF MY WARNING LIGHTS TURNED ON BACK IN OCT 2020.. WE DID SOME DRIVING THE DAY BEFORE,. BUT NOTHING CRAZY... EVERY LIGHT WENT OFF .. SO TOOK IT TO DEALERSHIP AND THEY SAID IT WAS FUEL INJECTORS.. SO THEY REPLACED IT ALL .. AND SAID IT SHOULD FIX THE PROBLEM... THEN I DROVE IT TO SOUTHERN CA DURING THANKSGIVING AND THEN ALL OF SUDDEN COMING DOWN FROM (GRAPEVINE) THE CAR STALLED, I PRESS THE GAS AND NOTHING .. I WAS ABLE TO COAST IT TO SIDE OF THE ROAD..ATTACHED IS A PIC OF WHAT WAS COMING UP.. THEN I PUT CAR IN PARK AND AND THE RPM STARTED TO GO UP 4-5 RPM WITHOUT ME PRESSING GAS, SO I WOULD TURN OFF CAR.. 10 MIN LATER I STARTED THE CAR AND WAS ABLE TO DRIVE IT OFF THE FREEWAY.. BUT COULDNT DRIVE MORE THAN 50 MPH.. SO THE TRANSMISSION WOULD CHANGE.. SO AFTER GETTING TOWED AND TOOK FEW DAYS.. TOOK TO HONDA DEALERSHIP IN VENTURA CA.. WORST SERVICE EVER.. PRETTY MUCH DIDNT WANT TO LOOK AT VEHICHLE.. SO THEN TOOK TO ANOTHER DEALERSHIP MORE HELPFUL.. ALL THE ERROR LIGHT WAS GONE.. THEY TOLD ME ONLY ERROR WAS SOME OIL PRESSURE DOWN.. AND SUGGESTED THAT OIL FILTER WASNT N AUTHENTIC OIL FILTER AND THATS WHAT COULD HAVE CAUSED PROBLEM.. YES IDONT TYPICALLY SEND TO DEALERSHIP BUT I DO GO TO A AUTHENTIC OIL CHANGE COMPANY... SO PRETTY MUCH THIS ERROR HAS CAUSED TWICE IN 3 MONTHS.. VEHICLE ONLY AT 61K WHEN THE 2ND ONE HAPPEN.. AND NOT REAL SOLUTION.. I HAD MY 2 KIDS AND MY WIFE WHEN THIS ALL HAPPEN.. NOT SAFE AT ALL.. PLEASE FIND A SOLUTION.. MY LOCAL DEALERSHIP OFFERED TO TAKE MY VEHCILE AND DRIVE IT HOME WITH A TECHNICIAN TO SEE IF ANYTHING COME UP.. BUT NOW IM SEEING A LOT OF PEOPLE HAVING THE SAME PROBLEM.. EITHER TRANSMISSION.. OIL CHANGE.. REASON I TOOK HONDA IS DUE TO THE SAFETY AND RELAIABILITY.. BUT NOW IM HAVIGN DOUBTS.. PLEASE HELP!!.. LUCKILY ALL UNDER EXTENDED WARRENTY.. BUT FOR HOW LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383790December 16, 2020
ELECTRICAL SYSTEM
I AM GETTING AN ERROR MESSAGE ON THE DASH THAT READS 'KEYLESS START SYSTEM PROBLEM'. STAYS ON UNTIL I TURN THE CAR OFF AND WHEN I START THE CAR THE NEXT TIME THE MESSAGE DOES NOT APPEAR BUT WHEN I START THE CAR THE NEXT TIME IT APPEARS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383837December 16, 2020
UNKNOWN OR OTHER
THE ERROR MESSAGE 'KEYLESS START SYSTEM PROBLEM' APPEARS ON MY DASHBOARD. I KEPT REALLY THE HONDA SERVIXE TECHNICIAN AND THEY TOLD ME THERE'S NOTHING WRONG WITH MY CAR. BUT IT DOESN'T GO AWAY. IT KEEPS COMING BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383145December 12, 2020
UNKNOWN OR OTHER
WHEN I PUSH THE KEYLESS START/STOP BUTTON I GET AN ERROR THAT READS KEYLESS START SYSTEM PROBLEM. THIS PROBLEM STARTED ABOUT A YEAR AGO. AT FIRST THE ERROR ONLY APPEARED EVERY NOW AND THEN. NOW IT APPEARS ALMOST ALL THE TIME. I HAVE TO PUSH THE BUTTON, SOMETIMES 8 TIMES TO GET THE CAR TO START. NOW WHEN I PUSH THE BUTTON TO SHUT OFF THE CAR, SOMETIMES IT WON'T SHUT OFF THE CAR. SOMETIMES I HAVE TO PUSH THE BUTTON 2 OR 3 TIMES. THIS IS A SYSTEMIC PROBLEM. MANY PEOPLE HAVE THIS PROBLEM. FROM THE BLOGS I READ, HONDA CHARGES UNREASONABLE AMOUNTS TO TROUBLESHOOT THE PROBLEM AND OFTEN IT IS NOT RESOLVED. THE VEHICLE IS STATIONARY WHEN THIS PROBLEM RESOLVES. WHEN I GET IT TO START THE ERROR MESSAGE REMAINS WHILE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383095December 11, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM WARNING MESSAGE AND ASSOCIATED WARNING LIGHT APPEARS ON DASHBOARD DISPLAY. OCCURS WHEN STARTING VEHICLE AND WHILE DRIVING VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383033December 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 65 MPH, THE EMISSION SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE FUEL INJECTOR AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AUTOSPORT HONDA (1201 US-22, BRIDGEWATER TOWNSHIP, NJ 08807; (908) 722-5566) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THE ABS SENSOR, 4 WHEEL DRIVE, TRAILER STABILIZER WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378482December 8, 2020
UNKNOWN OR OTHER
THE ' KEYLESS START SYSTEM PROBLEM' ALERT KEEPS APPEARING ON MY SCREEN WHEN I START THE CAR. THIS HAPPENS 90% OF THE TIME . BOTH KEYS HAVE NEW BATTERIES . NOTHING APPEARS TO BE WRONG. THIS HAS BEEN HAPPENING FOR MONTHS. SOMETIMES IF I START AND TURN IT OFF REPEATEDLY IT GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378216December 7, 2020
ELECTRICAL SYSTEM
ERROR MESSAGE 'KEYLESS START SYSTEM PROBLEM' KEEPS APPEARING AFTER NO CHANGE IN DRIVING, WEATHER, OR OTHER FACTORS. IT COMES ON AT START UP OR WHEN PARKED. MULTIPLE TIMES. AFTER HOLDING THE BRAKE DOWN FOR ABOUT A MINUTE THE MESSAGE DISAPPEARS BUT HAS SINCE REAPPEARED FOUR TIMES IN THE LAST MONTH SINCE FIRST OCCURRED. AFTER RESEARCHING ON THE INTERNET IT SEEMS THAT THERE ARE HUNDREDS OF PILOTS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378018December 5, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM: THIS HAS BEEN A RECURRING ISSUE. THE HONDA DEALER KEEPS SAYING IT'S THE BATTERY, REPLACES THE BATTERY, FIXES THE ISSUE FOR A DAY. THE NEXT DAY, THE KEYLESS START SYSTEM PROBLEM COMES BACK ON THE DASH BOARD. MUST NOT BE A KEY FOB BATTERY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378029December 5, 2020
UNKNOWN OR OTHER
THE KEYLESS START SYSTEM IS SHOWING A PROBLEM AND IS NEVER GONE, MANY PEOPLE HAVE THIS ISSUE WITH HONDA VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377835December 3, 2020
ELECTRICAL SYSTEM
WHEN I TRY TO START THE VEHICLE BY PRESSING THE START/STOP BUTTON WHILE SITTING IN THE VEHICLE WITH MY FOOT ON THE BRAKE, THE KEY FOB IN MY HAND, AND THE VEHICLE IN PARK, THE VEHICLE WILL NOT START. ALSO, AFTER SEVERAL ATTEMPTS, IF THE VEHICLE DOES START, I GET A MESSAGE 'KEYLESS START SYSTEM PROBLEM' AND IT OFTEN TIMES TAKES SEVERAL ATTEMPTS TO TURN THE VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376905November 28, 2020
POWER TRAIN
TOTAL TRANSMISSION FAILURE. STATIONARY UNTIL TOWED TO THE NEAREST DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376482November 26, 2020
ELECTRICAL SYSTEM
VEHICLE START AFTER SEVERAL ATTEMPTS OF PAUSING THE START STOP BUTTON. AFTER STARTING VEHICLE DISPLAYS 'KEYLESS START SYSTEM PROBLEM'. DISCUSSED WITH SEVERAL OTHER 2016 HONDA PILOT OWNERS WHO SHARED SAME ISSUES. THIS OWNER BELIEVES THIS IS A MAJOR ELECTRICAL ISSUE WHICH SHOULD BE SOLVED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375355November 19, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR. THE START BUTTON IS FLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375462November 19, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM NOTIFICATION USING EITHER FOB, EVEN AFTER BATTERY CHANGE. DEALER UNABLE TO DETECT OR REMEDY ISSUE. POSSIBLY IMPACTS WALK-AWAY AUTOLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375010November 17, 2020
VISIBILITY/WIPER
WHILE DRIVING ALONG THE HIGHWAY, SUNROOF EXPLODED. SMALL PIECES OF GLASS PIECES WENT FLYING EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374796November 16, 2020
ELECTRICAL SYSTEM
THE PUSH BUTTON TO START THE BUTTON IS VERY UNRELIABLE. I HAVE YOU PUSH THE BUTTON DOZENS OF TIMES TO GET THE VEHICLE TO TURN ON OR OFF. I ALSO GET A WARNING ON THE DASH THAT SAYS, "KEYLESS START SYSTEM PROBLEM".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374730November 15, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE HAVE A 2016 HONDA PILOT TOURING. SINCE EARLY 2018 WE HAVE BEEN HAVING ISSUES WITH THE IDLE STOP SYSTEM. THE PROBLEM IS WHEN WE ARE DRIVING AND WE COME TO STOP IN TRAFFIC AT A LIGHT, THE IDLE STOP SYSTEM ENGAGES AND SHUTS THE ENGINE DOWN, LIKE IT IS SUPPOSE TO DO. ONCE THE LIGHT TURNS GREEN FOR TRAFFIC TO MOVE, I RELEASE THE BRAKE AND THE IDLE STOP SYSTEM TRIES TO ENGAGE AND TURN THE ENGINE ON AGAIN, BUT FAILS AND SHUTS THE WHOLE VEHICLE DOWN, INOPERABLE. THE LIGHTS FLASH AND I CANNOT TURN THE CAR ON AGAIN FOR AT LEAST 1 TO 2 MINUTES. VEHICLES ARE HONKING AND TRAFFIC IS BLARING ACROSS US, BUT I CANNOT TURN THE VEHICLE BACK ON. AFTER 2 MINUTES, I CAN RESTART THE VEHICLE BY PUSHING THE BUTTON AND BRAKE AND THEN THE VEHICLE MOVES. THIS IS A SAFETY ISSUE, SINCE YOU NEVER KNOW WHEN IT WIL LOL HAPPEN, BUT IT HAS ALWAYS HAPPENED WHILE IN HEAVY TRAFFFIC OR A BUSY INTERSECTION. IN 2019, I TOOK VEHICLE IN FOR SERVICE, THEY SAID IT WAS A BAD BATTERY. I REPLACED THE BATTERY IN MARCH 2019. THE SAME IDENTICAL PROBLEM STILL CONTINUED TO OCCUR MULTIPLE TIMES. NOVEMBER 10 TOOK THE SAME DEALER, HOWDY HONDA, AUSTIN,TX. THEY AGAIN TOLD ME THE BATTERY WAS READING BAD, BUT I HAD THE BATTERY TESTED AT ANOTHER SHOP AND AT THE PLACE OF PURCHASE, AND THE BATTERY WAS MORE THEN FINE AND TESTED GREAT IN AND OUT OF THE VEHICLE. THE DEALER OF COURSE SAID THEY COULD NOT RECREATE THE ISSUE AND DID NOT SEE ANYTHING WHEN THEY TESTED THE SYSTEM. THEY JUST PAWNED IT OFF ON THE BATTERY, EVEN THOUGH THE BATTERY IS LESS THAN 2 YEARS OLD AND TESTING JUST FINE. THERE IS NO WAY TO PERMANENTLY DISABLE THE SYSTEM AND IF I FORGET TO PUSH THE IDLE STOP DISENGAGE BUTTON EVERY TIME I START THE VEHICLE, I COULD END UP ON THE ROAD IN THE MIDDLE OF TRAFFIC AND SOME DRIVER DECIDES NOT TO PAY ATTENTION AND RUN INTO ME AND MY DISABLED VEHICLE. THIS IS UNACCEPTABLE AND SUCH A HAZARD AND HONDA DOES NOT SEEM TO CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374520November 13, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM APPEARED WITH NO ASSOCIATED ISSUES SUCH AS STARTING THE VEHICLE. ERROR MESSAGE WAS INTERMITTENT FOR 2-3 MONTHS. ULTIMATELY IT BECAME A CONSTANT ERROR. MECHANIC PERFORMED DIAGNOSIS AND REPORTED THAT THIS ERROR SHOULD BE COUPLED WITH VEHICLE STARTING ISSUES. THE ALARM WAS RESET AND CAME BACK WITHIN 48 HOURS. THE VEHICLE HAD APPROXIMATELY 58K MILES WHEN THE PROBLEM BEGAN. HONDA PILOT FORUMS INDICATE THAT THIS IS A COMMON PROBLEM WITH THE 2016 PILOT. OWNERS HAVE EXHAUSTED THE ROOT CAUSE ANALYSIS (ELECTRONIC SWITCH REPLACEMENT, IGNITION MODULE REPLACEMENT WITH DEALERSHIPS). HOWEVER, THE PROBLEM DOES NOT ALWAYS GO AWAY. MY ERROR APPEARED WHILE STARTING THE VEHICLE (STATIONARY POSITION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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