Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11390402January 27, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PERSISTENT KEYLESS START SYSTEM PROBLEM AND AUTO LOCK FEATURE HAS STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390028January 26, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
PROBLEM WITH THE AUTO STOP/START FEATURE- THE ENGINE STOPS BUT DOESN'T ALWAYS START . IT TRIES TO START BUT DOESN'T. PRESSING THE START BUTTON (IGNITION) DOESN'T ALWAYS WORK RIGHT AWAY. SEAMS YOU HAVE TO PUT THE TRANSMISSION IN PARK, AND PRESS THE START BUTTON (SOMETIMES 4-5 TIMES) BEFORE THE ENGINE STARTS. THIS IS NERVE RACKING AND DANGEROUS WHEN YOU ARE IN TRAFFIC- SAY AT A LIGHT, OR TRYING TO CROSS OVER ONCOMING TRAFFIC. THE TIME IS TAKES SOMETIMES TO RE-START THE ENGINE IS ABOUT 10-15 SECONDS. THIS PROBLEM IS INTERMITTENT. (DOESN'T ALWAYS HAPPEN). IT'S NOT THE BATTERY. I HAD A NEW BATTERY REPLACEMENT. I ALSO TRIED USING A TRICKLE CHARGER TO "TOP OFF" THE BATTERY INCASE IT WASN'T FULLY CHARGED. NO LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389479January 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE AT AN INTERSECTION OR STOPPED, THE VEHICLE FAILED TO SWITCH TO AUTO-START MODE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FOR SEVERAL SECONDS. WHILE THE VEHICLE WAS IN REVERSE, THE TAILLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO HONDA OF DOWNTOWN LOS ANGELES (780 W MARTIN LUTHER KING JR BLVD, LOS ANGELES, CA 90037, (213) 266-7366) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPROGRAMMED AND THE BATTERY WAS DRAINING POWER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 35,383.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389233January 21, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR. INTERMITTENT FOR MONTHS. NOT PRESENT WHEN TAKEN TO DEALERSHIP TWICE. SCHEDULED SERVICE AGAIN NEXT WEEK WAS TOLD BY DEALERSHIP IT WOULD COST $134 PER HOUR TO DIAGNOSE ISSUE. WALK AWAY AUTO LOCK NO LONGER FUNCTIONS TRUNK HATCH INTERMITTENTLY DOES NOT POWER OPEN OR CLOSED. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS WITH THIS MAKE AND MODEL SO I AM VERY DISAPPOINTED IN HONDA FOR NOT ISSUING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389300January 21, 2021
ENGINE
I WAS STOPPED AT A RED LIGHT AND MY ENGINE TURNED OFF FROM THE IDLE/STOP FEATURE. HOWEVER, WHEN I RELEASED THE BRAKES THIS TIME, THE CAR DID NOT TURN ON AS IT NORMALLY DOES. INSTEAD, THE WHOLE VEHICLE TURNED OFF AND IT TOOK ME SEVERAL TRIES TO TURN THE VEHICLE BACK ON. THIS HAS HAPPENED TO MY WIFE ON SEVERAL OCCASIONS. I REPLACED THE CAR BATTERY AND IT HAPPENED AGAIN A MONTH AFTER. MY PILOT WOULD NOT TURN ON AGAIN AFTER RELEASING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389308January 21, 2021
UNKNOWN OR OTHER
I HAVE TAKEN MY 2016 HONDA PILOT 3 TIMES TO THE DEALERSHIP AND THEY CANT FIGURED OUT WHY THE KEYLESS START SYSTEM PROBLEM LIGHT IS COMING ON. THEY REPLACED THE STARTED AND ALSO THE BATTERY BECAUSE SOMETHING IN THE ELECTRICAL IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388703January 18, 2021
ELECTRICAL SYSTEM, ENGINE
CAR IS PARKED IN MY GARAGE. CAR WILL NOT START. REMOTE KEYLESS START ERROR. CALLED THE HONDA DEALER. THEY SAID TO HAVE IT TOWED IN. WAITING ON THE TOW TRUCK RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388586January 17, 2021
ELECTRICAL SYSTEM
WHEN TURNED OFF, CAR MAKES CLICKING NOISES WHILE DASH INDICATOR LIGHTS AND CABIN LIGHTS FLICKER INTERMITTENTLY. OFTEN I GET A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE. OTHER TIMES JUST LIGHTS AND CLICKING NOISES. ALSO, HORN SOUNDS INTERMITTENTLY THROUGHOUT THE DAY WHILE CAR IS LOCKED AND FOB IS UNTOUCHED. HORN BEGINS AND STOPS RANDOMLY. THIS OCCURS WHEN VEHICLE IS TURNED OFF, IN BOTH PARKING LOTS AND GARAGE. TOOK TO DEALERSHIP. THEY DID NOT KNOW WHAT IT WAS. IT HAS CONTINUED FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388092January 14, 2021
ELECTRICAL SYSTEM, ENGINE
THERE ARE TWO MAJOR PROBLEMS, BUT THE DANGEROUS ONE IS THE AUTO-IDLE DOESN'T ALWAYS ALLOW THE CAR TO RESTART. WHEN I GO INTO IDLE AT A STOP SIGN OR RED LIGHT AND I START TO ACCELERAT, ALL OF THE LIGHTS INSIDE SHUT OFF AND THE CAR STALLS AFTER A FOOT OR TWO. SO FAR IT HAS ALWAYS MANAGED TO RESTART ITSELF, BUT I'VE STARTED TURNING IT OFF WHENEVER I GET INTO THE CAR BECAUSE THIS IS DANGEROUS. THIS HAS BEEN GOING ON FOR MONTHS AND IT HAS ONLY GOTTEN WORSE (IT PROBABLY STARTED A YEAR AGO). AT THE SAME TIME THIS HAS HAPPENED, I GOT A "KEYLESS IGNITION PROBLEM" WARNING LIGHT. THE WALK AWAY LOCK FEATURE DOESN'T WORK ANYMORE. I'VE READ NUMEROUS REPORTS THAT SAY FIXING THE KEYLESS SWITCH DOESN'T HELP WITH THE AUTO IDLE AND THERE'S NO SPECIFIC ERROR CODE FOR ISSUES WITH THE AUTO IDLE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387707January 12, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM ERROR. CAR HAVE BEEN SHOWING THIS ERROR INTERMITTENTLY. REPLACED BATTERIES AND STILL SHOWS ERROR. WHEN I PRESSED THE BUTTON TO START OR TURN OFF MY CAR, IT DOESN'T RECOGNIZE IT AND IT TAKES A FEW PRESSES BEFORE IT'LL START/TURN OFF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387715January 12, 2021
ELECTRICAL SYSTEM, ENGINE
THE AUTOMATIC START SYSTEM TURNS THE CAR OFF AND ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN FOR EXAMPLE. THE FEATURE SOMETIMES WITHOUT ANY WARNING FAILS TO RESTART THE CAR AUTOMATICALLY. THE DRIVER MUST PUT THE CAR IN PARK, PUSH DOWN ON THE BRAKE, RESTART THE CAR AND THEN SHIFT INTO PARK TAKING A CONSIDERABLE AMOUNT OF TIME. THIS IS DANGEROUS FOR SO MANY REASONS AND IT MUST MANUALLY BE TURNED OFF BECAUSE IT DEFAULTS TO ON. WITH NO WARNING YOUR CAR COULD BE TURNED OFF AND NOT AUTOMATICALLY START WHEN IT'S SUPPOSED TO. THIS HAS HAPPENED TO ME MULTIPLE TIMES STOPPED AT RED LIGHT, STOP SIGNS AND IN STOP AND GO TRAFFIC. I WOULD LIKE TO EITHER HAVE A WARNING IN PLACE OR BE ABLE TO PERMANENTLY DISABLE THIS DANGEROUS FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387418January 10, 2021
ENGINE
THE CAR STALLS OUT AT TIMES WHEN STOPPED. THE GEAR SWITCHES TO NEUTRAL. WHEN I CHANGE IT TO PARK THEN I GET A MESSAGE THAT I NEED TO START ENGINE BUT THE ENGINE IS RUNNING. I AM NOT ABLE TO STOP IT EITHER BY PRESSING BREAK AND THE STOP/START BUTTON. I TRIED IT MULTIPLE TIMES AND FINALLY IT STOPPED AND THEN I WAS ABLE TO RESTART IT AND DRIVE AGAIN. THIS HAPPENED TO MY DAUGHTER WHILE SHE WAS ON AN ON RAMP TO A HIGHWAY SO THIS BEHAVIOR US NOT ONLY INCONVENIENT BUT VERY DANGEROUS. WE BROUGHT THE CAR TO THE DEALERSHIP BUT THEY SAID THAT SINCE NO ERROR CODE SHOWS UP THEY CANNOT DO ANYTHING. THEY CHANGED THE TRANSMISSION FLUIDS AND THE DAY AFTER I PICKED UP THE CAR THE SAME THING HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387318January 9, 2021
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON AND WHEN DIAGNOSED BY THE REPAIR SHOP THE CODE P0456 WHICH IS VERY SMALL EVAP LEAK. THIS SHOULD HAVE BEEN TAKEN CARE OF WITH THE RECALL ON THIS CAR. THE REPAIR SHOP PRINTED ALL OF THE RECALLS AND TOLD ME MOST LIKELY IT WOULD NEED THE FUEL TANK REPLACED WHICH IS COVER UNDER A RECALL. THEY TOLD ME TO GO TO THE DEALERSHIP AND SEE OF THE RECALL WORK HAS BEEN COMPLETED. THE DEALERSHIP ADVISED THAT THE RECALL WAS DONE IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387024January 7, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386601January 5, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
CHECK ENGINE LIGHT (CEL) APPEARS, RANDOMLY WHEN PARKED OR IN MOTION, INDICATING A PROBLEM WITH EMISSIONS SYSTEM. CEL BEGAN TO APPEAR AT APPROXIMATELY 77,000 MILES. CAR NOW HAS OVER 85,000 MILES. I PURCHASED THE VEHICLE USED, WHEN IT HAD 68,000 MILES. I HAVE NEVER DRIVEN OUTSIDE OF THE U.S.. CEL APPEARS AT VARIOUS SPEEDS BETWEEN 0 AND 60 MPH. WHEN IN MOTION AND CEL IS DISPLAYED, ENGINE HESITATION OCCURS CAUSING ME TO INCREASE VEHICLE SPEED AND ENGINE RPM TO ENSURE I HAVE SUFFICIENT POWER TO: COMPLETE A TURN, PASS ANOTHER VEHICLE, OR MAKE IT UP A HILL. I AM NEVER SURE I WILL HAVE ENOUGH POWER. ADDITIONALLY, THE MILEAGE ECONOMY DISPLAY CHANGES FROM SHADES OF GREEN TO SOLID WHITE. CEL REMAINS VISIBLE ON DASHBOARD UNTIL IT RANDOMLY DISAPPEARS. CEL WILL REMAIN LIT RANGING FROM 30 MINUTES TO SEVERAL DAYS AND DISAPPEAR AT VARIOUS SPEEDS. WHEN IT DISAPPEARS, ENGINE HESITATION STOPS AND ECONOMY DISPLAY RETURNS TO SHADES OF GREEN DEPENDING ON WHETHER ACCELERATING OR DECELERATING. I FIRST BELIEVED IT TO BE A PROBLEM WITH THE FUEL TANK CAP. HOWEVER, THE CAP IS A HINGED FLAP THAT RETURNS TO THE CLOSED POSITION AFTER I HAVE FINISHED REFUELING. I PREDOMINANTLY USE E87 OCTANE WITH ETHANOL. BUT E89 FUEL MAKES NO DIFFERENCE BECAUSE THE CEL AND HESITATION RANDOMLY STILL OCCUR. I HAVE NOT TAKEN TO A REPAIR SHOP BECAUSE I HAVE NOT HAD THE OPPORTUNITY TO WHEN THE CEL IS DISPLAYED. THE REPAIR SHOP STATED THEY CAN ONLY DIAGNOSE WHEN THE CEL IS DISPLAYED. SIMILAR DESCRIPTIONS FROM OTHER HONDA PILOT OWNERS CAN BE FOUND AT HTTPS://WWW.PILOTEERS.ORG/THREADS/EMISSIONS-SYSTEM-PROBLEM-CHECK-ENGINE-LIGHT.157705/.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386419January 4, 2021
FUEL/PROPULSION SYSTEM
WHEN MY CAR FUEL WENT DOWN TO EMPTY THE LIGHT CAME ON AND I PULLED OVER TO GET GAS. WHEN I PUSHED THE AUTOMATIC RELEASE BUTTON MY FUEL DOOR WOULD NOT OPEN. I SEARCHED UP POSSIBLE CAUSES AND FOUND A VIDEO OF A MAN DEMONSTRATING WHERE YOU CAN FIND A MANUAL LEVER TO POLE TO RELEASE THE FUEL DOOR. I FOUND THE LEVER AND PULLED IT AT THE DOOR WOULD NOT OPEN. THANKFULLY I WAS NOT TOO FAR AWAY FROM HOME AND DROVE HOME ON MY EMPTY TANK. IF I HAD BEEN SOMEWHERE FAR AWAY THIS COULD HAVE BEEN DISASTROUS. I TOOK IT TO THE HONDA DEALER WHO HAD TO PULL APART HALF OF MY CAR TO GET TO THE PLACE TO FIX IT. I HAD ALSO READ ONLINE THAT THIS HAS HAPPENED TO OTHER HONDA PILOT OWNERS. IT SEEMS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385776December 31, 2020
ELECTRICAL SYSTEM
KEEP ENCOUNTERING KEYLESS REMOTE START PROBLEM. PROBLEM DOES NOT RESOLVE. TAKES SEVERAL TRIES TO GET CAR STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385404December 29, 2020
AIR BAGS, SERVICE BRAKES
AIR BAG DID NOT DEPLOY ON IMPACT. DRIVING APPROXIMATELY 15 MPH ON A RESIDENTIAL ROAD WHEN BRAKE'S LOCKED AND CAR DID NOT RESPOND, RUNNING DIRECTLY INTO A TELEPHONE POLE WHILE ON A HILL/SLOPE. CAR PICKED UP SPEED BEFORE IMPACT. AIR BAG SENSOR OR ERROR APPEARED ON IMPACT, CAR SMELLED OF SMOKE/BURNING. FRONT BODY AND FRAME HAD EXTENSIVE DAMAGE, IE. RADIATOR CAGE(?). AIR BAGS DID NOT DEPLOY AND POLICE STATED THAT GIVEN THE IMPACT, THEY SHOULD HAVE. CAR IS BEING REPAIRED AND AIR BAG SENSOR CONTINUES TO DISPLAY WITHOUT KNOWN CAUSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11384880December 24, 2020
ELECTRICAL SYSTEM
ENGINE LIGHT DISPLAYS AND WARNING MESSAGE READS KEYLESS START SYSTEM ERROR. I'VE REPLACED THE BATTERIES ON BOTH KEY FOBS AND IT DID NOT RESOLVE THE ISSUE. NO OTHER ISSUES AT THIS TIME. WARNING LIGHTS HAS DISPLAYED FOR ABOUT THE LAST 1,000 MILES. THE ALERT DID DISAPPEAR FOR ABOUT 50 MILES AND RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384711December 23, 2020
ELECTRICAL SYSTEM
WHEN THE CAR IS STARTED, DASHBOARD DISPLAYS MESSAGE "KEYLESS START SYSTEM PROBLEM." THIS IS BEING REPORTED FREQUENTLY ON THE INTERNET AND APPEARS TO BE A COMMON PROBLEM FOR THIS VEHICLE. WHEN IT OCCURS, THE AUTOMATIC WALK AWAY DOOR LOCK FEATURE ALSO QUITS WORKING. SUPPOSED FIX IS TO REPLACE THE START/STOP SWITCH WHICH I DID. THIS RESOLVED THE DASHBOARD ERROR MESSAGE BUT NOT THE AUTOMATIC LOCK ISSUE. THIS SAME RESULT IS BEING REPORTED FREQUENTLY ON THE INTERNET AND THE PROBLEM IS BEING REPORTED FOR HONDA PILOTS BEGINNING WITH THE 2016 MODEL AND CONTINUING UP TO THE 2021 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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