Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11423376July 4, 2021
ENGINE
While waiting for the green light and pressing the brake engine suddenly stopped. Thinking that engine stop and go mode kicking in but despite releasing the brake it won't restart. Tried to restart vehicle but only on the 3rd attemp that engine restarted. This is the second time it happened despite the repair last month at dealership which according to them they change the start switch botton that might caused the problem. I believe the stop and go feature of the car causing this problem. Releasing the brake from full stop should render the engine to restart but for any reason this is malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423296July 2, 2021
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The auto engine idle fails to restart / shuts own the vehicle completely in busy intersections or stop and go traffic. A common symptom that is character I ed as the root cause is a weak battery, even when the battery is less than 2 years old. How was your safety or the safety of others put at risk? Yes, vehicle has stalled several times on the busiest highway in Hawaii during rush hour traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was recreated by me during a road east several times with the service manager from the local Honda dealer in the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? All lights come on instantaneously before the vehicle completely does. The vehicle must be placed in park and takes as long as 30 seconds to restart. Again, in the middle of the highway H1 on Oahu.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422582June 28, 2021
ENGINE
The Auto Idle Engine malfunctioned and would not allow the car to start again at an intersection. Previously, It has been stalling out and turns the electrical of the car off (radio) when engaging but this time the car would not start at all. After approximately 90 seconds I was able to turn the car back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422604June 28, 2021
FUEL/PROPULSION SYSTEM
The components that have failed are the fuel injectors and catalytic converter. This is according to the Honda dealerships diagnostics. Whenever I press the gas the car hesitates, shudders, shakes, and wont accelerate. This has been an ongoing issue for the past 4 years when the car was 1 year old. It has gradually become worse.My children's safety as well as my safety are put at risk every time I drive. But one example was when I was entering the highway, I tried to speed up and couldn't and almost crashed with another car because my car wasn't functioning correctly and I wasnt able to merge correctly. The dealership has confirmed the issue but wont take responsibility on fixing it. They want me to pay out of pocket. No it has not been inspected by the manufacturer, police, etc. At first there were no warning lamps, but there was a slight hesitation. Eventually, when the car started getting worse, the emissions light as well as check engine light came on. Took it it to the dealership and they got Catalytic converter P0430 error code. However, the dealership kept saying it was fuel injectors issue since it was no longer under warranty and they wanted me to pay for it. Fuel injector warranty is covered until 36k miles and I was at 60k miles.I did replace the fuel injectors with a different mechanic and that didn't fix the problem. Still drove the same. Now that I am over 100k miles on my vehicle, they are saying it's the catalytic converter because that warranty ran out at 80k miles and I would have to pay for it. I am not the only 2016 Honda Pilot owner having these issues and Honda is aware of it but wont take responsibility for it. I cannot afford to get a new car. This year model came out faulty and Honda has made bulletins regarding the issue, but wont cover the cost to fix the cars. They should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422225June 24, 2021
ELECTRICAL SYSTEM
Remote key start error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421517June 20, 2021
ENGINE
When I was stopped at a stop light, the auto idle malfunctioned. The car totally shut off and I was unable to get it restarted despite the flashing lights telling me to put it in park and restart it. It wouldn't start. After sitting for awhile in traffic waiting for the tow truck. I opened the door and closed it and then it restarted. I moved it over to a parking lot where it happened once again for the tow truck driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420801June 14, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle is starting itself in accessory mode. It is completely off, no one around, no one touching the key fobs, and it will just try to start itself. Because no one is inside of the car pressing the brake, it just defaults to accessory mode. The vehicle is just turning itself on by itself. When the vehicle is locked, this triggers the alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420495June 10, 2021
ELECTRICAL SYSTEM
Got a “Keyless Start System Problem” message on the display board. Changed the batteries in the key fobs and the message won’t clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420073June 8, 2021
ELECTRICAL SYSTEM
At a stop light the vehicle will intermittently, during the idle stop sequence, not restart. I have had it to the dealer for this problem where the outcome was NTF. I had the battery replaced and the vehicle still does this on occasion. In order to restart it must be placed in park, powered down, powered back up and then you can restart. This process on average takes 15 to 20 seconds. In a busy intersection this is very stressful as cars behind you start to honk and yell as you try and keep your cool to go through the restart process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419761June 5, 2021
ENGINE
The auto engine idle feature when enabled will not start back up properly and stall at times. I’ve taken this car to my Honda dealer to repair and they do not see an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419345June 2, 2021
ELECTRICAL SYSTEM, ENGINE
Emission problem system keeps lighting up, going to service with Honda 3x times but engine light keeps popping up, replaced knock sensor failure at first, then still pop up, they figured out now it’s 2 bank failure, need to replace engine harness and knock sensors sub harness, p0328, p0333. It will cause acceleration problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419093May 31, 2021
ELECTRICAL SYSTEM
I get a keyless start system error that hasn’t been fixed with changing out the battery on the remote. From reading about this, it is a major issue with the Honda Pilots
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419047May 30, 2021
ELECTRICAL SYSTEM
"remote start system Problem" is displayed and starting and shutoff of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418287May 24, 2021
ENGINE
The 2016 Honda Pilot Elite has an auto idle stop (AIS). Three times in the last six months my Pilot has stalled when at a stop and not automatically restarted when the foot was taken off the brake. It then took 5-6 tries to have the car restart. Twice it happened at stop signs with traffic behind me and once in rush hour traffic in Dallas when stopped for traffic backup. Mine does not seem to be an isolated problem since I have read numerous accounts of similar problems online. Dealer said did not have a fix for problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418301May 24, 2021
ENGINE, POWER TRAIN
My vehicle shut down while driving with error messages on screen: emissions transmission, vehicle stability assist, hill start assist, trailer stability, assist, power steering, road departure,collision mitigation, blind spot, transmission, battery light, oil light. Coasted into safe place and had towed. Could not turn car back on other than seeing the above warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418046May 21, 2021
ENGINE
Won't start after idle stop, and i have reported to Honda Dealer Elcrrito service center they updated systems last three months back again its same issue and have now had this problem 4 times in the past 4-5 months while we stopped at a light, the idle stop will engage and shut off the engine, but then it won't start without completely turn off for a couple of minutes, this serious safety issue if this will happen the same issue at freeway then we don't know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417808May 19, 2021
ENGINE
THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND WOULD NOT RESTART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED HOWEVER, THE MECHANIC STATED THAT THERE WAS NOTHING THAT NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. A COMPLAINT WAS SUBMITTED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417464May 17, 2021
ENGINE
Auto Idle stop. twice my car has shut of when auto idle was engaged. Traveling at speed have to stop to merge or at red light auto idle will engaged. Car shut off when the brake was released followed by a warning display in the speedometer screen to put car in park and and restart. Those are the facts now for the issue. I was traveling on I35 in Texas merged onto 190. Had to momentarily stop to merge. I let off brake and the car died. Cars where coming up on me fast. I was able to engage hazard flashers and restart car. Second time I was at red light released brake and car died. Followed same procedure and got car restarted. This has happened twice in last two weeks My car is now in the shop . When researching on line this seems to be a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416669May 15, 2021
ENGINE, UNKNOWN OR OTHER
AUTO RESTART HAS TURNED MY VEHICLE OFF AT A STOPLIGHT AND THEN NOT RESTARTED THE ENGINE AND PUT THE DRIVETRAIN INTO NEUTRAL. THIS HAS HAPPENED MULTIPLE TIMES NOW. ALSO THE CAR SHIFTS INTO GEARS THAT EITHER SLOW MY CAR UP WHEN IM TRYING TO ACCELERATE AND SPEEDING MY VEHICLE UP WHEN BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416725May 15, 2021
ENGINE, UNKNOWN OR OTHER
MY CAR WAS "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS IS VERY INCONVENIENT WHEN YOU ARE AT A STOP LIGHT OR GETTING READY TO MAKE A TURN AND THE VEHICLE JUST "DIES". TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS A SOFTWARE ADJUSTMENT. THE AUTO IDLE-STOP WORKED FOR A COUPLE OF DAYS, THEN STARTED HESITATING AND NOW IT INTERMITTENTLY STALLS WHEN THE GAS IS PRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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