Honda Pilot Complaints (2004)

544 consumer complaints on file.

#11054514December 13, 2017
AIR BAGS
GOT A NOTICE IN THE MAIL REGARDING THE RECALL FOR THE TAKATA AIRBAG INFLATORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053840December 11, 2017
ELECTRICAL SYSTEM
IGNITION SWITCH WOULD NOT TURN WITH KEY INSERTED AND NOW THE DOOR LOCKS HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053407December 8, 2017
AIR BAGS
TAKATA RECALL AIRBAG ISSUE, AIRBAG WILL NOT INFLATE UPON IMPACT ACCORDING TO SERVICE CENTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051745December 1, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING AND THE ENGINE STALLED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT WAS ABLE TO BE EASILY REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLONIAL HONDA OF DARTMOUTH, 225 STATE ROAD, DARTMOUTH, MA, 02747), BUT COULD NOT BE DIAGNOSED BECAUSE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050938November 28, 2017
SEATS
THE DRIVERS SEAT HAS A BRACKET THAT BROKE WHEN I WAS DRIVING AND I ALMOST CONTROL OF THE VEHICLE BECAUSE IT CAUSED ME TO LEAN BACK VERY FAR IN THE SEAT AND MY STEERING AND ACCELERATION WAS AFFECTED. I WAS EXITING ONTO A FREEWAY AND ALMOST COLLIDED WITH OTHER VEHICLES. THIS BRACKET IS LOCATED ON THE DRIVES SIDE THAT HOLDS A MOTOR THAT MOVES THE SEAT UP AND DOWN; IN CLOSE PROXIMITY TO THE LEFT SIDE PANEL FOR THE SEAT CONTROLS. BRACKET HAS TWO RIVETS HOLDING IN PLACE. WAS HOPING THEIR WAS A RECALL ON THIS DEFECT BECAUSE I FOUND LOTS OF INCIDENTS REPORTED ON VARIOUS WEBSITES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048337November 25, 2017
AIR BAGS, UNKNOWN OR OTHER
MALFUNCTION LAMP IS ON AND AIRBAG LIGHT COMING ON WHEN HOOKED UP TO A DEVICE IT SAID NOTHING WAS WRONG FOR THE MAINTENCE LIGHT TO BE ON THEN THE MALFUNCTION LAMP CAME ON.IT WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048074November 22, 2017
SEATS
THE VEHICLE WAS STATIONARY, NOT IN ANY ACCIDENTS OR DRIVING OFF-ROAD. SAT DOWN AND FOUND DRIVER'S SEAT UNEXPECTEDLY WILL NOW TILT BACK, RAISING THE LEFT FRONT OF THE SEAT. THE SEAT IS OBVIOUSLY NOT SECURE, NOR WOULD IT BE SAFE IN AN ACCIDENT. TOOK IT TO THE DEALER, AND THEY SAID THE SEAT FRAME IS BROKEN INEXPLICABLY (PART 81660-S3V-A30). THIS DOES NOT APPEAR TO BE A WEAR PART - ONE OF THE METAL BRACKET PIECES HOLDING THE SEAT BOTTOM TO THE BODY I GUESS JUST SHEARED OFF ALONG THE RIVET LINE. A BRIEF WEB SEARCH FOUND THIS IS A COMMON PROBLEM, SO I'M SURPRISED THERE HAS NOT BEEN A RECALL BY HONDA. THE DEALER QUOTED A REPAIR PRICE OF APPROXIMATELY $1,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047690November 21, 2017
SUSPENSION
REAR MOUNTING POINTS FOR REAR SUSPENSION SUBFRAME RUSTED OUT, ALLOWING THE SUBFRAME TO BECOME DETACHED AT TWO OF FOUR MOUNTING POINTS. SUBFRAME ROTATED DOWN UNTIL STOPPED BY EXHAUST SYSTEM, DETACHING WIRING FOR ANTI LOCK BRAKING SYSTEM. FAILURE OCCURRED WHILE DRIVING ON SECONDARY ROAD AT 40-50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047069November 17, 2017
AIR BAGS
TAKATA RECALL: ALTHOUGH THE TAKATA AIRBAG COMPONENTS HAVE BEEN REPLACED, MY SRS LIGHT CONTINUES TO LIGHT UP ON MY DASHBOARD. HONDA REFUSES TO REAR AND REPLACE AT NO COST THE FAULTY OPDS SENSOR IN THE PASSENGER SEAT WHICH IS CONNECTED TO THE AIRBAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046412November 15, 2017
UNKNOWN OR OTHER
HASN'T BEEN IN AN ACCIDENT THAT I KNOW OF. JUST BOUGHT IT IN MARCH OF 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044916November 9, 2017
SEATS
FRONT LEFT BRACKET THAT HOLDS THE DRIVERS SEAT TO THE FRAME OF THE VEHICLE SNAPPED. THIS IS A COMMON, KNOWN DEFECT AND IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041565October 31, 2017
UNKNOWN OR OTHER
IGNITION. I AM UNABLE TO GET MY KEY TO TURN IN THE IGNITION TO TURN THE VEHICLE ON. SOMETIMES I CANNOT EVEN GET MY KEY TO GO ALL THE WAY IN AS WELL. STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030045September 26, 2017
UNKNOWN OR OTHER
ODOMETER FRAUD, THIS VEHICLE WAS AUCTIONED ON MAR 14,2017 WITH ODOMETER READING 222,805M AND SOLD TO SECOND OWNER BY TAMPERING THE ODOMETER TO 122,927 ON APR 17,2017. I PURCHASED THIS HONDA PILOT ON SEP 23,2017 WITH THE ODOMETER READING 125,715. I HAVE NOT REGISTERED THE VEHICLE TO DMV, THIS NEED TO INVESTIGATE AND SEEKING HELP TO GET OUT OF THIS DEAL. I TRIED CALLING ODOMETER FRAUD SERVICES 202-366-4761 BUT NO ONE IS RECEIVING MY CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021743September 6, 2017
POWER TRAIN
HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019436August 24, 2017
ELECTRICAL SYSTEM
IN 12/2015, THE ENGINE AND VTM4 LIGHT TURNED ON AND CONCURRENTLY, THE CAR WAS DIFFICULT TO DRIVE AS THE ENGINE REVVED AND TRANSMISSION SHIFTED. UPON INSPECTION BY HONDA, THEY FOUND THAT THE ELECTRICAL WIRES IN FRONT AND BACK WERE CHEWED ON BY RODENTS. THEY STATED THAT THE SOY COATED WIRES WERE A KNOWN ISSUE AND IT SHOULD BE COVERED BY MY INSURANCE. STATE FARM STATED THAT IT WAS NOT COVERED. I HAD TO PAY THE TOTAL BILL OF $1,543.33.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018958August 22, 2017
SEAT BELTS
SEAT BELT SHOULDER RESTRAINT DID NOT ENGAGE ON FRONT PASSENGER SIDE WHEN OUR VEHICLE WAS REAR ENDED. . THIS RESULTED IN THE FRONT PASSENGER HITTING HER HEAD ON THE DASHBOARD. SHE SUSTAINED A CONTUSION AND CONCUSSION AND HAD TO RECEIVE TREATMENT AT A HOSPITAL FOR THE INJURIES. VEHICLE WAS STOPPED WHEN HIT FROM BEHIND.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11013407August 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE CRASHED INTO SOME GUARDRAILS AND REAR ENDED ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO B AND L RECOVERY & TOWING (LOCATED AT 100 MINUE ST, CARTERET, NJ 07008; (732) 541-0100) WHERE IT REMAINS FOR INSPECTION. THE CONTACT SUSTAINED HEAD, SHOULDER, LOWER BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11000633June 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE GEAR WAS SHIFTED INTO PARK, WHILE RELEASING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO ROLL BACKWARDS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS OR FORWARD REGARDLESS IF IT WERE UPHILL OR DOWNHILL. THE FAILURE RECURRED NUMEROUS TIMES AND EACH TIME THE BRAKE PEDAL WAS BEING RELEASED. THE VEHICLE WAS TAKEN TO GENESIS HONDA (LOCATED ON 8931 HIGHWAY 92 WOODSTOCK, GA 30189) WHERE A PRELIMINARY DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE ISSUE COULD BE THE SHIFTER, AND THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 188,523.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993693June 7, 2017
SEATS
MY HUSBAND (195 LBS) REACHED IN HIS POCKET TO GET HIS WALLET AND THE METAL BRACE HOLDING THE SEAT BROKE. THE SEAT IS NOW NOT STILL WHEN DRIVING. WHAT WORRIES ME IS, WHAT IF I HAD BEEN IN AN ACCIDENT? THE AFOREMENTIONED BRACE SHOULD HOLD UNDER MUCH MORE RIGOROUS SITUATIONS. THERE APPEARS TO BE A LOT OF 2004 HONDA PILOTS WHO HAVE EXPERIENCED THIS EXACT SAME BREAK, AS NOTED ONLINE. THIS IS A VERY SERIOUS FLAW AND SHOULD BE FIXED BY THE MANUFACTURER AT THEIR EXPENSE. PER ONLINE COMMENTS, THE DEALERSHIP IS CHARGING $1200 TO FIX A PROBLEM THAT SHOULD NEVER HAVE FAILED. I AM BRINGING MY CAR IN FOR ASSESSMENT ON MONDAY, JUNE 12, 2017, AT 1:00P.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981432April 29, 2017
FUEL/PROPULSION SYSTEM
GASOLINE SUDDENLY BEGAN LEAKING FROM FUEL LINES UNDER THE PASSENGER SIDE REAR SEAT AREA. THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN THIS HAPPENED AND SPILLED LIQUID GASOLINE AND FUMES IN MY UNDER HOUSE GARAGE. THE GASOLINE ODORS GOT INTO MY BASEMENT AND FIRST FLOOR LIVING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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