Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11454613March 1, 2022
FUEL/PROPULSION SYSTEM
Fuel lid keep looked or can't be closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454072February 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Brake light comes on at random times while driving at higher speeds. Afraid that one of these times it will stop the car at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454083February 25, 2022
POWER TRAIN, SERVICE BRAKES
The contact owns a 2016 Honda Pilot. The contact stated that while driving approximately 80-85 MPH uphill, the accelerator pedal was depressed and the warning message "Transmission Overheating" was illuminated. The contact stated that he continued to drive at a slower speed. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred while driving uphill. The vehicle was taken to a second dealer, Moss Bros. Honda (27990 Eucalyptus Ave, Moreno Valley, CA 92555) who did not diagnose the vehicle but informed the contact that the transmission fluid needed to be flushed and replaced. The vehicle was taken to an independent mechanic and the transmission fluid was replaced. The contact also stated that the steering wheel was shaking whenever the brake pedal was depressed. The vehicle was taken to the independent mechanic where it was diagnosed that the front rotors needed to be replaced. The contact stated that he was unable to replace the front rotors himself as there were abnormally small compared to the replacement parts. The contact also stated that the front rotors were abnormally smaller than the rear rotors of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failures and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454113February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There have been multiple times where the automatic emergency braking system engaged almost causing an accident with no car ahead of me. The latest incident caused a whiplash related injury to my daughter's neck. The tractor trailer behind me also locked up the brakes and luckily did so in time to avoid colliding with my car.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11453319February 21, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Unpredictably when my auto idle is engaged my vehicle will stall, resulting in me being unable to move my vehicle without forcing a prompted restart.This occurs at very random times to include when I am stopped at a stop light, waiting in a drive-thru line, in traffic, or any additional times when the auto idle engages. This is very dangerous because it results in my vehicle being an unexpected stalled obstacle for all participants on the road. The vehicle has been inspected and the engine start/stop button has been replaced twice. Unknown if there were any warning laps messages or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452690February 18, 2022
POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle started jerking. The contact stated the gears reverse, neutral, and drive lights were changing independently however, the vehicle continued to move forward. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that 2 days later, he experienced the failure again. The contact took the vehicle back to the local dealer who was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle for the third time to the local dealer, where it was diagnosed with needing to change the transmission oil. The vehicle was repaired but continued to experience the failure after 6-8 months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing an unknown sensor to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452321February 16, 2022
ENGINE
It’s happened a few times now, but at a stop sign or light the auto shut off will kick on, and the. The engine will shut off and not turn back on. I was just stuck blocking traffic when my car refusing to restart after the idle shut off. It’s very dangerous. It took serval tries to get my car to restart and I was very panicked someone would hit me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451808February 14, 2022
UNKNOWN OR OTHER
I exited the freeway and was stop at the light at the off ramp. When the light turned green, I accelerated but the car died. The steering wheel was completely locked up. There was no power and I couldn’t even activate the hazard button. I couldn’t restart the car until several minutes later. This is an ongoing issue. This happens once every several months. I’ve reached out to Honda on several occasions but they couldn’t resolved it. They ran diagnostics but no error code would pop up and since they couldn’t duplicate the problem, they couldn’t fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451655February 12, 2022
ELECTRICAL SYSTEM
It shows keyless start system problem. Car has 61500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451364February 10, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Our 2016 Honda Pilot recently had dash panel flickering, relays clicking and alarm going off after car was locked up. Reading more about this issue, it seems that a lot of people with the same year 2016 Honda Pilot were having the same issue. Reference this website link -- https://www.piloteers.org/threads/2016-pilot-electrical-issue-possible-keyless-control-unit-panel-relays-flicker-alarm-goes-off-unexpectedly.169315/page-2. Unfortunately, the manufacturing has failed to communicate this to the public, and we had to let our autobody Honda dealership about this widespread issue. A resolution that was explained by some on this website was replacing the keyless control unit, which by the way is on a nationwide backorder. Which is peculiar? This is apparently an issue with this specific model year, and Honda not addressing the issue is a problem. The customer shouldn't bear the responsibility of paying for this electrical or component issue with their vehicle. It seems like this could be a potential safety issue too, if for some reason this affects the computer system of the vehicle. It definitely is not safe, as the alarm is triggered for no reason when the doors are locked! That is an insurance issue, if you can't lock your vehicle because of threat of it being stolen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451395February 10, 2022
POWER TRAIN
Two incidents occurred: 1) On 12-6-21, while travelling in the high speed lane, my wife's car shut down causing her to become stranded on the side of the highway. The first system report from the incident can be found attached as indicated permanent transmission codes of P0716 and P0700. Our body shop consulted with a Honda dealership, neither could pinpoint the issue, but they were able to get the car running. 2) On 1-21-21, at a stop light, the car shut down and ran through all the error codes on the dash . My wife was able to turn car on, but could only put it into neutral. The second system report indicated permanent transmission codes of P0730, P07A6, P190B, P286D and temporary transmission codes of P0730, P07A2, P07A6. My wife discovered a thread of comments about others who experienced the issue and they said a new battery fixed the issue. A new battery was put in the car but it only drove in reverse. Our body shop consulted with the same Honda Dealership discovered Honda Service bulletin 19-004, which mentioned a transmission software issue, much like my wife experienced the first time, not the second time. Our body shop indicated the only fix would be a new transmission, which was confirmed by a Honda Dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449998February 2, 2022
ELECTRICAL SYSTEM
We are new with this vehicle and a couple times now we couldn’t open the drivers door to get out. When you put the car in gear it auto locks which it should. But however after parking and shutting the car off the drivers door wouldn’t unlock. My wife even got out went are to try and open it and it wouldn’t open but after several try’s and panicking it finally opened. Now this has happened a couple times already. I keep checking for a recall on this cause I pray there is never an emergency/accident and I can’t exit the car and being elderly I can’t climb over the console to get to another door. Cause it’s only happens to the drivers door only. I did just get a recall in the mail today for the hood which I will take care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449760February 1, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact took the vehicle to the local dealer and had recall repair completed. The contact stated while driving 70 MPH, the hood was still vibrating and seemed as if it would open inadvertently. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448728January 24, 2022
ENGINE
The engine to my vehicle has just over 108,000 miles and the rod bearings have shown signs of failure according to the dealership my car was taken to for diagnostic tests. The dealership has advised the engine had oil starvation. The car is regularly serviced at the dealership I originally purchased from. My safety and the safety of my family was at risk because the engine rods could have blown through the block and possibly explode into the cabin of the vehicle if we continued driving. The vehicle did not indicate any signs of oil starvation through the onboard diagnostic. The vehicle is still at the dealership pending further inspection at the original dealership that I purchased from. There was no indicator on the cluster to indicate otherwise for low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448684January 24, 2022
SEATS
There is loud clicking from the driver's power seat while attempting to adjust the height of the seat. The height of the seat cannot be adjusted, which inhibits the driver's ability to see things in front of and around the vehicle. The vehicle was inspected by a Honda dealership. The dealership said that the entire seat must be replaced at a cost of $2600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447644January 16, 2022
ENGINE
We just bought a 2016 Pilot that has the auto stop/start idle feature a week ago. It has already stalled twice- once in a drive thru and once at a light. It was really scary both times - the engine shuts completely off and I had to put it in park & restart the engine. It took a few tries to restart it. I have 2 little girls and this seems really unsafe. I looked it up and found several other reports of this happening, but was surprised to find no official recall yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447349January 13, 2022
ENGINE, UNKNOWN OR OTHER
My 2016 honda pilot has been experiencing a problem with the auto idle stop (AIS) feature. Randomly when the AIS engages the vehicle will shut off completely and switch to neutral. It displays a message to put in park and apply brake and press start. This does not always work and can take several attempts to restart the vehicle. This happens when in the middle of the road in traffic making it very hazardous. This has occurred more than 20 times over the past 4 years. I have had the battery replaced 3 times, yet the problem continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446047January 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Throughout last trip I noticed the transmission would make jerking shifts. While on the interstate during a pass travelling at 73 Mph the transmission down shifted and made a loud banging sound, engine lost power but was revving high, I could not accelerate to get away from surrounding traffic. A transmission error come up as I maneuvered the vehicle out of the road to avoid being hit by other vehicles. The AWD error came one and later an emissions error. Once the car was out of the road safely I was able to engage the e-brake then put it into neutral then park. AWD and emissions error remained on. After a minute turn car off then on, emissions error remained on and the car could operate. This scared the family as we could have been rare ended in traffic. Honda dealership in my town could not diagnose the issue. This is the second time this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445511December 29, 2021
ENGINE
No prior indications of a pending issue. Stopped at an intersection for a Red Light, Auto Start/Stop feature turned the engine off as designed. When took foot off of the brake pedal and depressed gas pedal to start moving for the green light, which should have re-engaged the Auto Start feature and started the engine, multiple dash warning and caution lights turned on and the car itself never turned on. Result was a stuck car. Required multiple attempts to successfully restart the engine over several minutes, which included a couple of traffic light sequences (Red, Green, Red) around the stuck car. The brake pedal seemed extremely stiff with very little movement during these start attempts. Asked 2 Honda dealerships, they said they never heard about it and could not replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445515December 29, 2021
ENGINE, POWER TRAIN
There is no way for the driver of the car to put the transmission into neutral if needed with an electrical/battery failure. According to Honda, there is a special mechanical device that tow truck drivers would have that physically attaches to the engine to shift the car into neutral. In addition, the honda mechanic that I talked to today said even if the average driver had one of these devices, they would not recommend they use it due to likelihood of causing damage to the engine or transmission. This is fine if the car is already in park, since it would most likely be located in a parking lot, residence, etc. The two times that would be a safety issue and could very easily cause an accident would be if the car was in drive, stopped at a traffic light with the engine off due to the Auto Start/Stop feature, and suffered a battery failure, preventing the engine from starting. Now the car would not be able to start, but more importantly couldn't even be pushed off to the side of the road and clear the intersection, since there is no way to move it into neutral. Another example could be with an alternator failure while driving, where the battery then surges and drains itself, with the engine and car now shut down. If you are unable to move the car to the side of the road as this is happening, maybe stuck in traffic or stopped at a traffic light, the car is now unmovable until a tow truck driver arrives and installs this mechanical neutral unlock device. There should be a way with an electrical problem to be able to place the car into neutral and move it. Otherwise, this turns a routine auto problem (that has had an acceptable solution) into a true safety issue, both for occupants and other vehicles and their operators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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